SUMMARY:

• 8+ years of experience with an earned reputation for meeting demanding deadlines and delivering critical solutions on various levels of Quality Assurance for Web based and Back end applications.
• Extensive experience in manual testing of web applications, mobile, client/server applications.
• Expertise with QA Methodology and QA strategies to ensure High Quality Software.
• Strong hands on experience in manual testing and Automated testing using Selenium, Win Runner and Quality Center/ALM.
• Expertise in testing mobile applications in iOS and Android platforms.
• Extensive experience in testing mobile applications using different devices.
• Extensive experience with Agile Software Development process.
• Have extensive experience on Financial, Health Care and E - Commerce domains.
• Extensive experience in documenting and Executing Test cases.
• Expertise in problem solving and Bug tracking using Bug tracking Tools like Quality Center, JIRA, Bugzilla, Version One, Power Steering.
• Excellent understanding of Software Development Process.
• Have used Selenium for testing web applications.
• Extensive experience in executing Regression Testing, Functional Testing, Sanity Testing, System Testing, Black box Testing, Unit Testing, White Box Testing, Integration testing, UAT and Ad-hoc Testing.
• Used Query Analyzer for executing various types of SQL queries, analyzing, verifying the data.
• Worked on multiple Databases like Oracle, DB2, MS SQL Server and MS Access.
• Experience in testing API’s and Web services using XML, SOAP, WSDL.
• Experience in creating Test Data, Analyzing Defects and interacting with development team, support team to resolve complex production issues.
• Good interaction with developers, managers and team members in coordinating job tasks.
• Promoted to Account Manager role officially in Dec’15 for Zeta Interactive.

TECHNICAL SKILLS:

Testing Tools: Test Director 7.0, Quality Center 11, Selenium

Languages: C, C++, C#, VB 6.0, PL/SQL

Databases: SQL Server 2012, ORACLE 10g, MS-ACCESS 2000

Database Tools: SQL Query Analyzer

Scripting Languages: VB Script, Java Script

Web Technologies: HTML, XML, Web Services

Defect Track Systems: Quality Center, JIRA, Clear Quest, Bugzilla, Version One, Power steering

SD Methodologies: Water Fall, Agile

Operating Systems: iOS, Android, Windows, BlackBerry OS/10

PROFESSIONAL EXPERIENCE:

Confidential, King of Prussia

Senior QA Analyst/ QA Lead/ Account Manager

Responsibilities:

• Got involved in analyzing requirements during the requirements analysis phase of the projects.
• Responsible in preparing the test plans and also going through with the Development team.
• Performed the analysis of several websites like Levi's, Aero, CBK, Calvin Klein, BBW, Toys r us, DOC, POLO etc.
• Actively participated and contributed during the requirements elicitation on projects for clients Nature Made, Levis, Dockers and GNC. I shared the vision from QA perspective during those sessions which helped in visualizing the holistic picture.
• Worked on all mobile devices both Android and iOS versions to check their compatibility with the code.
• Involved in testing internal projects like the conversion of the V9 platform to the V11 platform, True action website and Truecollab.
• Involved in updating the content using Content Management Tool and updating the product detail pages using Catman Management tool.
• Involved in Omniture tags testing using Site Catalyst Reporting Tool, Zephyr and Firebug.
• Updated the SMP ticketing system for different status like QA Accepts, QA Rejects, and QA Passed etc.
• Involved in the production and QA of the Email campaigns using the E-dialog tool for various clients like Ralph Lauren, GNC, CVS, Maurices etc.
• Involved in planning, creating test plans and testing the different websites for Schiff(Schiff, MR, AB, DA, MF)
• Track and report upon testing activities, including testing results, test case coverage, defects discovered and their status on a weekly basis.
• Involved in running queries and testing the reports in Acclaim for clients Kate Spade and Lucky Brand.
• Primary contributor in developing and implementing a Complete Redesign of Online Shopping experience from top to bottom for one of the prominent clients.
• Partnered with Offshore team; I provided training, guidance, task assignment, monitoring and mentoring to the offshore team.
• Partnered with multiple client teams in planning and execution of their marketing campaigns and IT testing needs for their web platforms.
• Exhibited excellent time management across the multiple roles and also with the client.
• Identified the training needs of the team and encouraged them to cross train the team to be able to share the workload.

Environment: CMS, Catman, JIRA, Zephyr, Adobe site catalyst reporting tool, E-dialog, Firebug, Magento, True Collab, SMP, Error Track, Selenium, E-Dialog (PC7), Campaign Express, Web Drive, Dream Weaver, Work Bench.

Confidential, St. Petersburg, FL

QA Analyst

Responsibilities:

• Worked on different devices (iPad, iPod, iPhone, Android phones, Android tablets, Windows phones, Windows tablets, Amazon kindle, Barnes and nobles Nook, Google TV) and different platforms (iOS, Android Honeycomb and Ice Cream Sandwich, Windows) .
• Performed migrations of code from development to QA environment.
• Involved in testing the entire Spin2win game on different devices launched for the Confidential 35th birthday.
• Logged and tracked defects using Version One and Power steering.
• Responsible for performing the Regression tests for every new build.
• Executed queries and performed backend validation using SQL 2012.
• Sent crash reports through various devices like iPhone, iPad etc.
• Analyzed the errors and sent the reports using Event logs.
• Created test customers and generated credit cards using Credit card Generator tool in order to go through the checkout process.
• Documented the user stories from the wireframes provided by the third party.
• Developed test plans and test cases for the re-design of mobile apps.
• Involved in writing and executing the test cases using Quality Center 11.
• Performed migrations of code from development to QA environment.
• Used the CMS (Content Management System) tool to publish different pages in the QA environment.
• Logged and tracked defects using QC 11.
• Analyzed the xml for various pages while creating new briefs in CMS.
• Executed queries and performed backend validation using SQL 2012.
• Also performed Front-end testing and documented results and test completion reports using Excel.
• Constantly interacted with the developers and attended daily scrum meetings along with other stakeholders.

Environment: iOS, Android, Windows, SQL Server 2012, CMS, Quality Center 11, Power Steering, Version One.

Confidential, Austin, TX

QA Analyst

Responsibilities:

• Designed the efficient manual test cases (both positive and negative) based on the analysis of Business Requirement documents, SRS, Functional Specs, Technical Design documents and Use cases.
• Interacted with Specification requirements team and developers regularly.
• Responsible for participating in project discovery meetings with all stakeholders and providing initial high level estimates.
• Participated in design review meetings and provided revised final estimates for the project.
• Responsible for performing the Regression tests for every new builds, interim builds, candidate builds and modifications in production, development and QA environments.
• Analyzed the business logic of trading and banking operations and designed test cases.
• Worked on different trading module stocks, Options and Mutual funds.
• Responsible for creating, maintaining test plans and outlines for assigned functionality.
• Tested Confidential banking modules for brokerage and bank accounts.
• Analyzed end to end functionality by testing the application manually.
• Involved in user authentication testing for both Android and Apple devices.
• Tested the application for navigation to different pages, buttons and other features on the page.
• Tested Confidential application in iPad, iPhone, version 3 and 4.
• Tested different modules of application in Android.
• Used QualityCenter10 to design the scripts, perform baseline testing, execute the scripts and organize all the scripts systematically and generate reports.
• Updating scripts in Quality Center 10 and excel sheets.
• Interacted with business analyst to discuss better UI features that can be provided through the application to the clients.

Environment: iOS, Android, Windows, SQL Server, Quality center.

Confidential, Austin, TX

QA Analyst

Responsibilities:

• Analyzing Business requirements, functional requirements and other development documents.
• Analyzing the System Requirement Specifications and preparing the Test plan by coordinating with the Project Manager.
• Preparing the test scenarios, test cases to cover all the requirements.
• Developing detailed test plans and test cases, entrance and exit criteria for the application being tested and ensured that standards for documentation were followed.
• Developing the Requirements Traceability Matrix in Quality Center.
• Creating/Updating test data in the backend database using SQL queries.
• Performed both functional and regression testing.
• Performed Cross-browser testing. (IE, Firefox, Chrome, Safari)
• Developed Test Scripts for Functional Testing, Integration Testing, System Testing, and Regression Testing.
• Used Quality Center for creating and documenting Test Plans, Test Cases.
• Executed all the test cases and maintained expected results.
• Logging and tracking the defects using Clear Quest.
• Participating in scrum meetings and prioritizing the tasks.
• Coordinating with the development team to resolve the Defects.
• Interacted with the Business Analysts to discuss better UI features that can be provided through the application to the clients.

Environment: Windows, SQL Server, JIRA, Quality Center, Clear Quest, QTP.

Confidential, Portland, ME

QA Analyst

Responsibilities:

• Involved in both Automation testing and Manual Testing of the application.
• Have thoroughly done Peer reviews for Test Cases.
• Developed and executed Test Cases for different business scenarios.
• Have tested on multiple instances at the same time.
• Have done Smoke Testing, GUI & Integration testing of the application.
• SQL query Analyzer is used to verify the correctness of data on Oracle and SQL server.
• Discussed and analyzed about business requirements with business analyst to get all business scenarios.
• Tracked and reported defects using Clear Quest.
• Clear case is used to maintain version control of the files.
• Worked together with Software developers and Business Analysts to resolve / reproduce the defects.
• Expertise in analyzing and generating the Test Reports.
• Prepared Quality Metrics Reports & QA Release Notes

Environment: SQL Server 2005, Oracle 10g, SQL Query Analyzer, Clear Quest, Clear Case, Windows XP.