SUMMARY:

• Around 8 years of extensive experience in the field of Quality Assurance, Business analysis, Business process design, project management, streamlining, object oriented analysis, system analysis and design, software verification and validation. Proficient in System, Functional, Regression testing of Client/Server and Web Based applications. Working knowledge and business experience in Retail - Point of Sale, Mobile end2end and Commercial insurance diverse domains (Guidewire).
• Expertise in Manual and Automated Testing using Win Runner, Quick Test Pro, Load Runner, Test Director Rational Clear Quest and Quality Center in real time and unattended testing environment across multiple operating systems and technologies. Extensive knowledge on all phases of Software Development Life Cycle (SDLC)
• Experienced in software testing which involved development of test cases and test scripts and User Acceptance Testing (UAT)
• Strong analytical and QA/ testing skills, capacity for work and diagnostic ability, gathering different kind of projects requirement.
• Exported test cases from Excel and requirements from MS Word to Quality Center
• Covered Agile and Waterfall models of SDLC.
• Proficient in designing, reviewing and documenting system test plans, defining test procedures and creating test cases on the basis of product release features, client’s requirements and related technical documents
• Extensive knowledge of QA methodology
• Extensive knowledge on all phases of Software Development Life Cycle (SDLC)
• Experience in Agile and Waterfall models of SDLC
• In-depth knowledge of all QA Phases that include Manual, Functional, System, Integration, End-to-End testing
• Test Designing experience with respect to core business requirements and demonstrating their application into use cases and test cases
• Knowledge in preparing Test Plan, Test Cases & Test Scripts.
• Proficient in Testing the GUI and functional aspects of the Client-Server and Web based Applications at all stages of the SDLC and Testing Lifecycle (STLC)
• Knowledge of leading defect tracking tools
• In depth knowledge and experience with Guidewire Insurance tool
• Well versed with ISO’s insurance rating rules and standards
• Knowledge on Insurance factors and algorithm check through Rivvt tool
• UAT support and Production support for Commercial Insurance business.
• Knowledge of Software Development Life Cycle (Waterfall Model, Extreme Programming), Test methodologies.
• Excellent understanding and Experience in complete Software Testing life cycle.
• Excellent in meeting deadlines, attention to detail, time management and presentation skills.
• Excellent written, communication and negotiation skills.
• Can work under heavy work pressure/under deadlines.
• Solid ability to create "ad-hoc" tests to exploit areas of suspect performance
• Previous Experience in Backend testing in SQL.
• Solid ability to analyse results and find bottlenecks.
• Possess strong problem analysis skills with ability to follow project standards.
• Exceptional ability to quickly master new concepts to applications and a team Player

TECHNICAL SKILLS:

Operating System: Windows XP/Vista/7/8, Macintosh OS X

Software Test Tools: HP Quality Center (v 10,11), HP Quick Test Pro (v8.2), JIRA, Bugzilla, Microsoft Test Management, TFS2010

Business Tools: Sharepoint, Outlook, Excel, Visio, Word, PowerPoint

Web Browsers: Microsoft IE (7,8,9,10), Mozilla Firefox, Google Chrome

Insurance Tools: Auto Quote System(AQS), Guidewire-PolicyCenter, APPS, RapidSure, HV Access Express(AE), ISO, RIVVT

PROFESSIONAL EXPERIENCE:

Confidential,PA

Sr. Quality Assurance Analyst

• Involved into starting phase of SDLC - test inception/planning
• Worked on analysing the requirements based on Line of Business
• Thoroughly worked on the Commercial Automobile/ General Liability and commercial Property LOB’S
• Created trace book to map large scale of requirements and planning testing based
• Defining test strategy to verify the billing activities and financial information are not present in APPS. Also build strategy to verify policy shell service which will load new/renew policy's minimal information and coverage verification service which loads coverage information in newly built HelperDB to handle claims and endorsements.
• As this project happens to be monthly release, built core regression suite made sure the suite is enhanced at the end of each release. The objective of this core regression suite to build automated regression suite
• Deriving the scope of testing by identifying the data flow from Rating systems and GuideWire Data hub. Verifying the test coverage of requirements, HelperDB, Stored procedures/Jobs and also initiated idea of SOAP UI test to handle negative scenarios in building new services
• Highly involved in building complex SQL queries (Microsoft SQL server) to derive test data and verify newly built HelperDB, which is the place holder for policy coverages.
• Working on the test planning for Stabilization phase, to hook APPS QA with other integration team QA/SIT region and test the integration points
• Developed Functional, Acceptance and system test cases based on business requirements.
• Generated test scenarios, executed tests cases and reported the test results.
• Documented the defects in HP ALM and assigned it to the development team.
• Managed export of excel based test planning to HP ALM suite.
• Working with offshore-onshore team execution approach
• Involved in project coordination and implemented Test methodology.
• Designed and performed large-scale load volume end-to-end testing using large data files.

Confidential,Northbrook, IL

Sr.QA Analyst/Lead

• This is web based application provides customers with various Insurance and Financial services like Long Term Insurance, Life Insurance Services, Personal and Commercial Insurance ( property and casualty )..
• Participated in review sessions on the GuideWire Data Model and coordinated testing of all data points in Data Model mapped in legacy system .
• Developed Project schedules, conducted project status meetings and managed resources during all phases of the SDLC.
• Acted as User Acceptance Testing coordinator and monitored business testing and interfaced with the development team regarding defect status and fixes on daily basis
• Reviewed the Business Requirement Documents, Detailed Design Documents and Requirement Matrix.
• Regularly interacted with Developers to discuss various problems and issues.
• Involved in entering requirements, developing test plan tree, designing the test steps, writing test cases and running test scripts using Test Management Tool Quality Center.
• Exported test cases and requirements from MS Excel to Quality Center.
• Responsible for testing the Quote & Purchase for both Auto and Home Property Insurance of the customers.
• Worked with Quality Center Admin in customizing fields for Users.
• Performed Functional Testing on Property and Casualty Modules. .
• Experienced in Agile technology with Scrum.
• Checked the data flow through the front end to backend and used SQL queries, to extract the data from database.
• Reviewed the prototype application as a lay user to find out more bugs.
• Conducted Data Validation checks by comparing the UAT backend Database and the Production Database.

Environment: Quality Center 9.2, QTP 9.5, UAT, Agile

Confidential,Baltimore,MD

Sr.QA Analyst/Performance

• Involved effectively in the Software development life cycle (SDLC) from development through testing.
• Involved in creation and execution of test scenarios by reviewing all the business functional specifications, detailed design documents, data model documents, data flow diagrams and architecture documents
• Generated customized reports for testing the performance of various transactions by developing various user-defined functions as well as LoadRunner 11.5x functions
• Tested Claim Processing (EDI 837) and Remittance Advice Claims (EDI 835) Processing according to HIPPA code by verifying and validating the data.
• Tested Billing in Resolute, Schedules in Cadence, In-Patient, Out-Patient and Home Health Billing
• Worked with Load Runner in analyzing application performance for varying loads and stress conditions
• Used to develop Test Plan, Test Strategy, Test Cases, and executed them in test lab (QC/ALM 11.0) and excel sheets.
• Used HP Quality Center/ALM, QTP for tracking and reporting for Internal High Level access and also to create reports and update bug status.
• Participated in ICD 9 to ICD 10 codes mapping sessions as well as status meetings and provided comments and suggestions on challenges faced with the outsourced medical coding partner company
• Responsible in handling Resolute Hospital Billing (HB) and Professional Billing (PB) Modules extensively by testing and validating the test scenarios and test steps.
• Prepared Test data to enable the software to be quality checked
• Responsible for setting up of Test environment
• Extensively done Backend Manual testing using SQL and constraint validation
• Developed and maintained the Traceability matrix between requirements and test cases.
• Used Parameterization for using various data to test the application using QTP.
• Developed detailed test plans and developed test cases for Functional, Integration and Regression testing using QTP.
• Extensively worked on QTP scripts in analyzing the business processes and created automation scripts.
• Entered test data from the front-end, executed Informatica ETL jobs, measured the performance, validate the data with intense SQL queries
• Enhanced the QTP Scripts in expert mode in order to implement efficient test scenarios
• Good experience in preparation of documents such as test plan, test exit summary document, High Level documents
• Performed Smoke testing, Integration testing, System testing End -to-End testing manually.
• Developed Data flow analysis and modeling for healthcare applications and categorized the applications according to HIPAA 4010, ICD 9.0
• Responsible for updating and maintaining the Quality Center for all the defects found during functional and regression testing and follow up the bug life cycle.
• Participated actively in Defect Meetings
• Support Business and IT associates at all times and for Ad-hoc testing
• Used SQL for back end testing and ensured the data is updated accordingly.
• Closely worked with Business and IT associates to gather requirements and to discuss scope of testing for the Release Notes, FYI’s and Optimization’s

Environment: Quality Center 9.0/10.0, Quick Test Professional 9.5,SQL Server 2005, MS OFFICE 2007, Visio, Windows XP