SUMMARY:

• 7.6 years of diversified experience in Software Quality Assurance
• Excellent understanding of complete Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and various software methodologies including Waterfall, Agile (RUP, Scrum and RAD)
• Exceptional experience in reviewing and understanding Business requirements and writing detailed test plans, test cases, test scripts.
• Vast experience in different testing methods such as Functional, System, Regression, Usability, Performance, Security and UAT testing
• Owned the portfolio process and execution for successful conversion of 6 million plus Online and Mobile Bank customers on to the new online banking platform including all merchant service lines of business.
• Expertise in Manual, User Interface (UI) and Automated testing of various Web based applications
• Has good knowledge in testing applications in various industry domains like Mobile Apps, Banking, Healthcare, and Insurance
• Well experienced in Mainframe application design, development, testing implementing using COBOL, CICS, DB2, VSAM, JCL and testing IMS based applications
• Well experienced in Micro Focus Cobol on UNIX and Windows platform.
• Experiences in wide variety of environments/industries like Telecom, Healthcare, Financial, ERP & Supply Chain and Engineering & Manufacturing includes a broad range of functions and computer software and System Test engineering areas.
• Experience in project planning, business analysis, process management, contingency planning, change control and root cause analysis.
• Experience testing mobile applications on different platforms like iOS, Blackberry, and Android
• Experience in developing automated functional test for mobile applications with simulators
• Worked with Developers, Business Analyst and End - Users to test and document new product and new product enhancement.
• Created Automation test framework using Selenium.
• Strong knowledge in Software Architectures like, Service Oriented Architecture (SOA) and Web Services.
• Responsible for end-to-end testing of the Mobile Applications.
• Run tests by using Selenium remote control in different browsers.
• Hands on Experience with SOAPUI for Web services Testing and Web Security Testing
• Strong expertise in establishing QA policies, procedures, strategies and Metrics Developing appropriate process to ensure the quality of product.
• Tests developed in Eclipse to start and to stop the selenium server and to execute the tests in browser.
• Completed Business End to End Scenarios from Portal, Mobile to SAP ERP and all the communications using Middleware technologies and Web Services Technologies.
• Expert in Quality Center (QC) with integrating e-mail systems which facilitates automatic email reminders for bugs and other testing activities.
• Extensive knowledge of Oracle and SQL Server systems, including the ability to run queries, and create SQL procedures /scripts and interpret results.
• Experience in Quality Center integration with automation testing tools like QTP and LoadRunner
• Experience in importing/ exporting the Scripts /data into QC by using MS Word and Excel Add-ins
• Analyzed test monitoring and take quick test control decisions by the Reports and Graphs using Quality Center.
• Strong working experience in the data analysis, SQL design and development, implementation with Oracle, MySQL, SQL server.
• Well versed with Frontend and Backend testing in MS-SQL Server, Oracle and MS-Access using SQL Queries for data verification.
• Coordinated with onsite/offshore resources to fix Quality Center queries during SIT and UAT.
• Knowledge of Defect/Bug tracking system with the use of tools like ClearQuest, Mercury Test Director/HP Quality Center and Bugzilla
• Excellent Analytical, Decision-Making and Organizational Skills coupled with good co-ordination, communication and interpersonal skills.
• Good experience in performing User Acceptance Testing (UAT)
• A very good Team Player, Quick learner, Self-starter, Dynamic, Proactive with Multitasking, Interpersonal, Organizational and Leadership skills.

TECHNICAL SKILLS:

Performance Tools: HP Load Runner 9.52/11/11.52/12

Automation Tools: QTP 10,Bamboo, UFT 11/11.5/12, Selenium

Operating Systems: Windows NT/2000/XP, Windows Vista/7/8, Linux

SDLC, Workflow Tools: Waterfall, Agile.

Defect Management: HP ALM and Quality Center

Web Technologies: HTML, Ajax True client, Web Server, CSS

Databases: MS SQL, Oracle, TOAD, My SQL

PROFESSIONAL EXPERIENCE:

Confidential, Newport News, VA

QA Analyst/ QA Manager

Responsibilities:

• Involved in Business functionality review meetings and Use-Case Analysis.
• Analyzed the System Requirements, Functional requirements and Business Requirement Documents.
• Extensively communicated with Business Analysts to come up with efficient test plans and test cases.
• Test cases will be developed based on the requirements supplied then scripts will be written to execute the testing steps.
• Expected results will be built on each test case during Systems testing. Every attribute on the table(s) for every case will have the data that’s expected to appear on the row documented.
• Set up definitions and process for scoping, document test cases, and test phases including product test, integration test, system test and User Acceptance Test (UAT) .
• Writing SQL Queries to access data for analysis of data from DB2 database.
• Placed Test cases, Test scripts, and Expected results in HP Quality center.
• Mapping the requirements to test cases (Tractability metrics)
• Modified Pricing/Items systems COBOL/CICS/IMS programs to accommodate dual update of IMS and DB2 database.
• Prepared Various Test Conditions on Routing Queues in the Quest based on Various LOB’s
• Involved in the Testing of the Blue Squared Application various Messages of the ITS Claims
• Check the iLogs and Production issues, analyzed NASCO systems.
• Modifying COBOL programs to sent files from Mainframe to Client/Server.
• Prepared Claim, Member, Provider Test data for test cases.
• Assisted in ensuring requirements coverage for Bank’s Governance Risk and Compliance ERP framework
• Involved in the Testing of ITS Claims - Creating SF’s (Diamond) and DF’s (Mainframe).
• Validated RF’s in Mainframes for ITC Claims.
• Retrieved test data from Oracle database using SQL Statements.
• Modified the programs or JCLs that needs modification to fix a specific problem.
• Performed Smoke test for each New Environment and New build in Diamond and Middleware Applications
• Responsible for System, Functional and user acceptance testing (UAT).
• Responsible for production testing. (IVP\'s) ( Internal Verification Process )
• Performed the Diamond application test manually as well as using automation to verify that the results appeared correctly and in the appropriate fields.
• Performed XML data mapping during end-to-end testing.
• Involved in Claims Processing for Institutional, Professional and Dental using Diamond Application.
• Involved in testing via Availity Application for production claims to determine the root cause of suspended claims send to the avality.
• Familiar with Cucumber, Selenium Web Driver, Selenium commands and x-path.
• Smoke Test and Acceptance Testing with Selenium in multiple Java platforms.
• Reviewed EOB\'s and RA\'s for ITS Claims after Payment cycle
• Implemented Agile (Scrum) QA methodologies.
• Using PDM Created the CSR’s Monitor NASCO systems after implementation.
• Prepare test data by entering the claims via eFDE
• Validated claims using HIQK, Benefit file using HRBK with help of HURK documentation.
• Submitted 837 Claims via FTP Process and viewed in the Hippa Repository of NASCO System
• Involved In the Testing of NF’s for ITS Host Adjustments
• Responsible for conducting user Acceptance Testing (UAT).
• Validated Plan Profiles in IMS(Main Frames) and Diamond (Claims processing system)
• Worked with different state ITS Host Team Members for Plan to Plan Testing
• Prepared 837 files for Electronic claims submission for ITS Claims.
• Integrate automated testing with Bamboo CI and SauceLabs cloud-based test execution
• Validated the diagnosis codes using HRDK file maintenance system
• Perform deduction of members in HRUK and set some conditions on stop table of HSFK
• Referred different edits description of OLRX using HURK documentation.
• Modified the claims in FTP using EEC and correct the error claims.
• Commitment to creating a secure infrastructure NASCO, the Web site’s security and privacy measures meet or exceed those put forth in the HIPAA regulations. Participated in Walkthrough’s and Technical Reviews all through the testing phase
• Used Quality Center to streamline test team’s activities and developed Test cases and Test Conditions for some of the modules of Application under Test (AUT).
• Enhanced the automated Regression Scripts and conducted Data Driven Testing.
• Performed Backend Testing by writing SQL statements using Oracle Database and SQL Navigator.
• Worked on the continuous improvement of QA process by reviewing and evaluating existing practices with standard testing guidelines.
• Supervised the use of Quality center for Defect Reporting.
• Responsible for preparation of weekly status report.

Environment: Diamond 8.0.1, NASCO, IBM Websphere, COBOL, Selenium, Quest, Blue Squared 3.1.2, HP Quality Center, QTP, Mainframes, USERIMS, Scrum, IMS, FILEAID, XML, JCL,Oracle 8i, SQL Navigator, Availity, Rational Requisite Pro, Windows NT, XP, Unix

Confidential, Malvern, PA

QA Analyst/ QA Tester

Responsibilities:

• Created Test Plan and used it in conjunction with the Test Cases and Test Procedure which ensures the Quality and reduces the risk of failure
• Utilized to design, code, and maintain large data-driven scripts to perform new order processing and existing order modification
• Worked with the technology organization (mobile application development projects, data center) and projects budget, contracts and vendor relation.
• Performed the automation of test scenarios for functionality, GUI and Regression testing
• Helped QA Lead in creating Test Strategy for estimating the time required for testing and the entry and exit criteria for each test
• Regularly attending the System test status meetings and conference calls and update the status report to QA manager on weekly basis.
• As a member of the Scrum team participated in daily standup meetings, project status meetings as well as retrospective meetings and iteration reviews.
• Developed Test Cases, Test Script from Use Cases, reviewing Test Plans to ensure Use Cases accurately reflect
• Conducted Integration Testing and Regression Testing with developers in development and conducted User Acceptance Testing (UAT) with UAT team. Safety reporting on system-based projects, acted as a liaison, writing documentation and increased project coordination.
• Analysis and desing of applications for ILE COBOL for PEP generation.
• Documented test cases base on Business Requirement Document and conducted manual testing
• Worked individually, as well as in team environment to achieve the project quality goals
• Parameterized the scripts to avoid code redundancy and hard coding of frequently changing values
• Defined UI checkpoints to check frames, complex tables, text boxes, buttons, radio buttons, lists, combo boxes, hypertext links, image links and images
• Analyzed data in files as well as DB2 database for any data related issues.
• Coordinated the mainframe update of mid-day processing and update of the backend DB2 database.
• Performed manual functional testing on devices using different firmware/OS versions, to include field testing
• Actively involved in keeping track of defects using ClearQuest.
• Execute usability tests to ensure conformance to Apple Human Interface Guidelines and Android UI Guidelines
• Worked closely with the team of QA leads for Mainframe and Senior QA Analyst for multiple Java, Client-Server, iOS and Android mobile applications.
• Performed End-to-end defect management of assigned projects
• Handle responsibilities of testing new software applications to ensure that the application meets the business functional requirements
• Perform the tasks of performing different types of testing- system level and functional testing
• Assigned responsibilities of developing testing scenarios and test cases to meet business requirements
• Responsible for writing test case results and test strategies
• Perform the tasks of developing quality assurance testing activities and solving product and testing issues
• Handle responsibilities of providing recommendations in areas of process improvements
• Developed the legacy track record defect process flow in Quality Center
• Performed backend testing in SQL Server database and analyzed the log files for different error codes
• Wrote SQL Statements to extract Data from Tables and to verify the output Data of the reports
• Performed extensive database testing, wrote SQL, scripts to compare the UI results with that in the database
• Used correlation in dealing with dynamic value by using Load Runner
• Executed Load Testing using Load Runner to analyze the performance of the web-based application by monitoring throughput average transaction response time and HTTP responses per second
• Parameterized test scripts based on Load test objectives by using Load Runner

Environment: HTML, XML, Load Runner, Scrum, COBOL, Quality Center, ClearQuest, WebLogic, MySQL, Windows

Confidential, Palo Alto, CA

QA Analyst/ Manual Tester

Responsibilities:

• Understanding Business Requirement from BRD, Preparing Test plan, and Test cases
• Prepared test data for testing
• Performed GUI Test, Functional testing, Regression testing, Unit testing, User Acceptance testing (UAT), System Integration testing, and Black and White box testing.
• Designed and developed Test Plan and Test cases for UAT (User Acceptance Test) testing.
• Performed Smoke testing for new builds and if application found stable enough then proceed else report to development project manager
• Responsible for executions of Test Scripts using Rational Functional Tester
• Performed manual testing by executing test cases
• Created and modified JCLs required for the compiling and execution of the programs.
• Created shared object repository in Quick Test Professional (QTP).
• Created Reusable actions and functions using Quick Test Professional QTP
• Established connectivity between QTP and Mercury Quality Centre and access the functions from QC.
• Involved in development of POC for Open Source testing framework using Selenium IDE/RC, Java, Junit, Xpath & Firebug.
• Involved in end-to-end testing of the Web/Mobile applications and its interactions with ERP Systems using SOA, Middleware - TIBCO systems.
• Carried out System Functional Testing where data flows between SAP ERP via Mercator process to 3rd party vendor application.
• Wrote complex SQL queries for database validation using TOAD also tested stored procedures and triggers
• Analyzed output and logged defects into Quality Center
• Participated in status meetings to report issues or any other concerns related with projects
• Communicated with developers through all phases of testing to prioritize bug resolution
• Knowledge Transfer and mentoring the new team members
• Performed responsibilities of conducting quality assurance testing of software deployed in the system
• Assigned the tasks of preparing test scripts and perform white-box testing
• Handled responsibilities of generating Automated Test Script and finding software bugs
• Responsible for performing functional and regression testing of procurement software
• Assigned responsibilities of testing web based applications as required

Environment: QTP, Oracle, Selenium, Windows XP, JCL, Quality Centre, ERP, TOAD.