SUMMARY:

• Executed user acceptance video streaming and playback test cases based on functional specs, stories and undocumented requirements.
• Performed and monitored streaming and playback of multiple video channels in the major browsers.
• Analyzed playback issues using web development console and Charles debugging proxy tools.
• Reported and re - tested issues found in test environment using JIRA issue tracking functionality.
• Participated on active dialogue with client via Slack.

TECHNICAL SKILLS:

Operating System: Microsoft Windows, Apple OS X, IOS, Android

Browsers: IE, Chrome, Firefox, Safari

Applications: Brightcove video stream hosting; roampay X POS application (Ingenico); Assorted Equity and Research applications (Fidelity); McKesson Time and Attendance System (Cambridge Health Alliance); ETF Exchange Traded Fund System (State Street); Vantage-One Annuity Administration System and Repetitive Payment System (John Hancock); PLUS Pension Administration (State Street); Massachusetts Commonwealth Health Care Connector System; Vantage One Annuity System (Metlife)

Test Tools: Attlasian JIRA; Mercury Quality Center 10.0; Zephyr; Developer Tools Console; Charles debugging proxy; Rational ClearQuest, TOAD for Oracle

Software: Microsoft Word, Excel, Access, Outlook

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

Software Quality Assurance Engineer

Responsibilities:

• Executed user acceptance video streaming and playback test cases based on functional specs, stories and undocumented requirements.
• Performed and monitored streaming and playback of multiple video channels in the major browsers.
• Analyzed playback issues using web development console and Charles debugging proxy tools.
• Reported and re-tested issues found in test environment using JIRA issue tracking functionality.
• Participated on active dialogue with client via Slack.

Software Quality Assurance Engineer

Responsibilities:

• Participated in variety of projects defined by an Agile methodology framework. These projects included support for US, European and Canadian clients
• Wrote and executed test cases based on functional specs, stories, and undocumented requirements
• Analyzed, reported and re-tested issues found in test environment using JIRA issue tracking functionality.
• Verified production installs prior to new build releases.

Software Quality Assurance Consultant

Responsibilities:

• Participated in projects conducted using Agile methodology.
• Reviewed functional and system specification documents.
• Wrote and executed test plans and test cases based on requirements.
• Conducted smoke tests for each new build and subsequently conducted extensive manual testing based on requirements.
• Analyzed, reported and re-tested issues found in test environment.
• Used Quality Center Test Plan, Test Lab and Issue Tracking functionality.

Quality Assurance Consultant

Responsibilities:

• Reviewed functional and system specification documents.
• Conducted smoke tests for each new build, and subsequently conducted extensive manual testing based on requirements.
• Analyzed, reported and re-tested issues found in test and production.
• Participated in weekly internal staff meetings and meetings with vendor and business specialist.
• Gathered requirements into series of user-friendly spreadsheets for the Cambridge Health Alliance staff website.
• Used Point Insight as a defect tracking tool.

Quality Assurance Consultant

Responsibilities:

• Reviewed and analyzed Functional and System specification documents.
• Prepared test cases, test scenarios and traceability matrices.
• Conducted smoke tests for each new build, and subsequently conducted extensive manual testing based on requirements.
• Wrote SQL queries (using TOAD for Oracle) to retrieve data and validate for consistency and accuracy.
• Used Quality Center 9.0 as test management as well as defect tracking tool.

Quality Assurance Consultant

Responsibilities:

• Reviewed and executed manual test scripts.
• Identified, retested and tracked defects.
• Worked directly with clients and developers to resolve defects and issues.

Quality Assurance Consultant

Responsibilities:

• Wrote and executed manual Test Case scripts based on Use Case documentation.
• Reported and resolved defects using Rational defect reporting system.
• Maintained dedicated individual test systems in UNIX and web environments and created all necessary test data.
• Worked directly with clients and developers to resolve defects and issues.
• Functions tested:
• Series of linked web-based participant information screens in various modes (Add, Change, Inquiry). All clean, error and database update conditions tested and regression-tested.
• Verified proper back-end updating of UNIX system when information was entered via web.
• Verified correctness of auxiliary screens and reports (e.g, ledger entries) for both systems.

Business System Consultant/QA Analyst

Responsibilities:

• This effort was to upgrade the Vantage RPS (Repetitive Payout System) to the latest version and integrate systems and workflows (as the result of a merger) so that both companies would utilize RPS as their payout system.
• The RPS team was part of a large two-company Vantage system integration project.

QA Analyst

Responsibilities:

• In BSA role, wrote functional specifications addressing reporting requirements process.
• Met with both business clients and development teams for both companies to determine post-integration reporting needs.
• Identified all reporting requirements for both companies and determined base and ad-hoc reports that would still be needed, as well as those reports that were no longer needed.
• In QA Analyst role, wrote QA test plans and scripts for the following functions:
• Reporting requirements
• Fund name changes.

QA Analyst

Responsibilities:

• Developed test plans as well as wrote and executed scripts (using Mercury Quality Center) for Vantage-One Administration System integration project.
• Created all necessary test data.
• Functions tested were:
• Minimum Surrender Benefit
• Monthly Tax Feeds
• Guaranteed Income Benefit

Software QA Consultant

Responsibilities:

• Participated in business requirement definition, developed test strategies and documents, tested and subsequently supported new processing for Vantage-One based New Confidential Financial Annuities System and subsystems. Later worked on efforts to integrate these systems with METLIFE systems.