SUMMARY:

• Experienced Software Quality Analyst & Manual Tester with hands - on testing expertise throughout Software Development Life Cycle (SDLC) in various Methodologies - Agile, Scrum, Iterative, Waterfall, XP
• Competent performing Functional, Regression, Smoke, Manual, E2E/System (SIT) and Automation Testing on Web & Client-server and Mobile applications
• Strong experience in Manual Testing, writing Test Case, Requirements, logging & tracking Defects, producing graphs & reports from HP Quality Center/ALM
• Excellent skills in translating business requirements and prototypes to create detailed Manual Test Cases
• Deep knowledge of SDLC, Software Testing Life Cycle (STLC) & Bug Life Cycle (BLC)
• Well-versed creating & maintaining Traceability Matrix(RTM) & Bug Status Report from HPQC/ALM & Jira
• Good understanding of web technology and client server architecture and setup test environments & data
• Skilled performing Cross-browser Testing using BrowserStack for various browsers and versions
• Strong experience with test and defect management tools HP QC/ALM, Jira & Test Complete
• Able to demonstrate agility, mentorship, ability to remove obstacles, and create clarity from req ambiguity
• RDBMS understanding & Backend Testing experience by querying SQL against Oracle & SQL Server
• Excellent understanding of Web & Browser Testing best practices and Web design & development
• Highly competent with software development processes, Manual, Automated and Functional Testing
• Able to demonstrate thorough understanding of Automation and Framework using HP QTP/UFT
• Proficient with Microsoft Office Suite of products - Word, Excel, Outlook, SharePoint, Skype, Project & Visio
• Ability to quickly learn and adept to new projects in a fast paced, collaborative and iterative environments
• Highly motivated, ready to accept challenges, continually innovate and learn, and help others as a Team
• Highly effective oral and written communication, ability to communicate with all stakeholders & teams

TECHNICAL SKILLS:

OS/Browsers/ Language: Windows 7, Mac OS, Linux, IE, Firefox, Safari, Google Chrome, Opera VBScript, HTML, Java, JavaScript, J2EE, C++, PHP, CSS, .NET, Python, Ruby

Software Testing Tools: HP QuickTest Professional (QTP)/UFT, HP Quality Center(QC)/ALM, RIATest, Test Complete, Testing Anywhere, Jira

Databases/MS/Other Tools: SQL, Load Runner, Performance, Oracle, MS SQL Server, MS Office, MS Visio, MS Projects, MS SharePoint, Jing, WebEx, UXPin, SnagIT, Coded UI, FishEye - Atlassian, LinkScan, Jenkins, Angular JS

Software Methodologies: Agile, Scrum, Extreme Programming (XP), Iterative

PROFESSIONAL EXPERIENCE:

Quality Assurance Tester

Confidential, MO

Responsibilities:

• Analyzed & studied Project Charter (PC), TRD, User Stories and Use Cases to develop and execute Test cases & Test Scripts for MyMercy, Mercy QuickPay & Membership modules
• Worked in very fast-paced Agile environments supporting parallel projects & meeting deadlines
• Advocated and followed best practices of designing Test Case & logging Defect in HP QC/ALM
• Assisted Test Lead will various leading activities - Test Plan creation, Test Harness setup & Execution Reports
• Performed Smoke Testing to ensure MyMercy & Mercy QuickPay is stable and ready for Functional & Regression Testing by Regression Suites using HP QTP/UFT
• Hands-on experience maintaining existing Test Scripts & enhancing with Parameterization & Custom Checkpoints using QuickTest Professional (QTP)/UFT
• Developed Test Scripts using Actions, Regular Expression, Parameterization, Custom checkpoints and Output Values for Providers & Membership modules
• Led & performed Manual test activities & assured steps were updated and scenarios covered the major functionalities on MyMercy & Mercy QuickPay
• Created Automated Tests from HP QTP/UFT and ran Regression Testing against QA & Stage environments
• Maintained RTM for proper Test Cases & Test Scripts coverage within HP Quality Center (QC)/ALM
• Designed Manual Test Cases in HP QC/ALM to cover System Integration Testing (SIT) & User Acceptance Testing (UAT) for MyMercy - Appointment Requests, View Lab Results, Manage Medications & Online Bill Pay
• Setup meetings for Test Cases & Test Scripts approval from QA Manager, Dev Lead and PM
• Identified and logged defects in Defects module following Bug Life Cycle (BLC) within HP QC/ALM
• Assigned Defects to Developers using detailed descriptions to replicate and provide solution via HP QC/ALM
• Provided weekend production support and extended hours for Releases & Go-Live

Software Test Analyst

Confidential, NJ

Responsibilities:

• Designed, developed, and executed Test Cases and Test Scripts using according to Test Plans and PP
• Analyzed and tested parallel projects throughout the phases of Software Development Life Cycle (SDLC)
• Performed SIT & User Acceptance Testing (UAT) and logged test execution status in HP QC/ALM
• Performed Manual Testing for Positive, Negative & Boundary Test Scenarios of merckEngage, Confidential Connect, GoodStart Minutes & mypet.com by negative/positive data sets
• Wrote Structured Query Language (SQL) to retrieve and manipulate data to perform and validate backend system of merckEngage modules and Confidential Connect
• Scheduled Regression Suite from HP QC/ALM and generated ‘Runs by Test’ &‘Runs by Test Set’ reports
• Performed Manual Testing for Positive, Negative & Boundary Test Scenarios of providers claims history checking, eligibility determining, claim authorization modules by negative/positive data sets
• Attended in weekly QA Review Session providing status of test execution and defect findings & closures
• Worked closely with offshore resources in soliciting Requirement for Manual or Automated Testing
• Created Manual Test Cases using HP Quality center (QC) and automated test scripts using HP Quick Test Professional (QTP) for merckEngage modules - Fitness, Medicine, Health Care etc
• Performed Functional, End-to-End, Regression, and Smoke Testing on Confidential Connect modules
• Integrated HP Quick Test Professional (QTP) with Quality Center (QC) to maintain and execute automated test scripts for nightly run and scheduled sanity checks
• Logged defects using HP Quality Center (QC)/ALM and worked with business analyst and developer to follow the defect cycle to the closures

Software Test Engineer

Confidential

Responsibilities:

• Developed Functional Test Cases from Test Plans, Software Requirements Specifications, and interaction with the client and Business Analyst
• Created Test Cases & Scripts for multiple web & mobile projects with minimal supervision and tidy schedule
• Documented and created report on identified system testing issues in Quality Center & Jira
• Led and actively participated in defect triage and test status meetings with offshore clients
• Queried against SQL Server & MySQL by writing Structured Query Language (SQL) queries against modules in e-commerce, healthcare & banking applications
• Provided regular project test status report to QA Manager & end-clients to ensure test deliverables are met
• Actively participated in Walk-through, defect inspection, review and user group meetings for quality assurance
• Wrote SQL queries and executed procedures to perform Back-end Testing for the expected results
• Assisted in writing release-specific Use Cases and Test Plans for Bulk Messaging & 3G Private APN
• Worked with Release Engineering team to create and maintain an automated build verification/Smoke tests
• Performed testing tasks such as planning, scheduling, and execution via HP QC & Rally
• Worked with Vendor, Development and QA teams to capture and reuse automated Test Scripts & SIT Tests
• Conducted smoke, performance, functional, and regression testing to ensure code stability
• Performed testing tasks such as planning, scheduling, and execution via HP QC & Rally
• Ensured products meet design specifications and functional requirements as designed
• Documented and explained issues to developers with details via Jira & Rally

Junior Test Analyst

Confidential

Responsibilities:

• Prepared Test Case, Data & Scenarios from Project Plan and User Stories using MS Excel & Jira
• Actively participated in project team meetings as required with offshore clients, project team & management
• Developed and maintained Smoke, Functional, and Regression Tests using HP QC/ALM & Jira
• Identified defects in multiple environments and throughout all phases of the Software Development Life Cycle (SDLC) and logged in HP Quality Center (QC), Rally & Jira
• Performed User Acceptance Testing (UAT) and other testing related tasks with Business and IT department
• Wrote Test Cases using HP Quality Center based on functional design and requirements, application experience and understanding of the business after attending meetings with BA and project team
• Assigned defects using Jira & HP QC to developers and follwed till the defect has been fixed and closed
• Accurately monitored and communicated test execution results and generated report from HP Quality Center
• Prioritized and managed multiple tasks & projects concurrently while supporting Builds & offshore team
• Worked in a fast paced environment with a focus on result and reporting on daily basis
• Performed End-to-End, Regression & Smoke Testing on multiple browsers using BrowserStack
• Directly interacted with development team for Defect resolution via HP Quality Center (QC)
• Continuously communicated Test Progress & Test Results to management, Dev team and QA Manager