PROFESSIONAL SUMMARY:

• Over 15 years of professional experience in Software Testing (Manual/Automation) in Web Applications, Backend, Storage and Networking.
• Projects include building distributed applications, software installation, testing and maintenance.
• Experience in reviewing Business Functional Specifications and Detailed Design Specifications.
• Act as a liaison to keep communication flowing between QA, development, operations, and business departments/Users through all stages of testing.
• Assist project team in making solid “go/no - go” decisions for the launch of each testing phase like Acceptance testing, Soft Freeze, Hard Freeze, etc.
• Provide Management with test case coverage and defect metrics to substantiate decision.
• Assist testers in the development of all testing related documentation, including test plans, test cases/scripts, and defect reports. Ensure review of QA documentation for accuracy, feasibility and consistency.
• Build infrastructure and provide training to help testers better diagnose and distinguish between test environment issues, test data issues, and functional defects.
• Ability to execute tests in both White Box and Black Box testing environments.
• Ability to suggest improvements and collaborate with others to generate ideas and improve process.
• Good interpersonal and communication skills, pragmatic and possess the ability to work in groups.
• Experience in configuration and management of storage environment of Confidential and Compellent arrays with Confidential, Cisco, Force10 and Brocade switches using iSCSI and Fiber Channel connections
• Provision storage that includes array selections, disk drives (Flash, SATA and Hybrid) iSCSI connections, RAID Configuration (Raid5, Raid10, Raid50 and Raid6), LUN presentation from disk arrays to various hosts, software installations and troubleshooting
• Working Knowledge with CISCO products like routers, VLANS, switches, DNS and DHCP servers.
• Requirements gathering and analysis, Use Case, UML, RUP, SDLC process.
• Experience in testing Firmware, Software and Hardware.
• Documentation and Automation of testing using Mercury TestDirector, WinRunner, QTP,
• Test Partner and SILK for GUI, Client/Server, Web-based and Stand-alone applications.
• Working knowledge in clusters RHEL 6.x, 7.x and ESX 5.5 and ESX 6.0
• Experience in Integration, Interface, Functional, Regression, Compatibility, User Acceptance,
• Stress, Load, and System Testing using Software Black Box methods.
• Strong skills in back-end Database testing using SQL/PLSQL on Oracle and Microsoft SQL Server.
• Strong Windows experience, including familiarity with Platform Testing and Compatibility Testing on Solaris, Linux, Win NT4, Win 2K, Win XP and Win 2008 Server.
• Hands on experience with Section 508 accessibility testing and screen readers.
• I-18 Internationalization testing on various foreign operating systems.

TECHNICAL SKILLS:

Operating Systems: WIN NT, 2K, XP, 2003, UNIX, SOLARIS, LINUX, HP/UX, AIX

Languages: C, C++, JAVA, C#, VB.NET, EXPECT, SILK, PYTHON, TCL/TK

Storage: SCSI, FCIP, iFCP, iSCSI, RAID, VMware vSphere, Storage virtualization

Web Applications: HTML, JAVA SCRIPT, CGI, PERL, JSCRIPT, XML, SOAP

Networking: TCP/IP, UDP, DHCP, HTTP, SLSL, LDAP, OSPF, NCP, OLSR, RIP

Testing Tools: WinRunner, TestDirector, QuickTest Pro, TestPartner, SOA Test

PROFESSIONAL EXPERIENCE:

Lead System Quality Engineer

Confidential, Nashua, NH

Responsibilities:

• Developed Systems test plan and test cases to improve SDLC Quality process.
• Installed and updated Firmware on PS 6000 and 4000 series arrays and Confidential switches
• Responsible for execution of Functional, Integration and Systems Test Cases using GUI and CLI
• Updated Firmware on controllers and maintained PHY, SEP, CLPD and Power Modules.
• Experience in Storage Test automation framework and test scripts development in Perl and Python
• Performed Stress, Profile, limit, negative, positive testing and data driven testing.
• Updated test results and maintained traceability matrix and Gap analysis documents
• Installation and administration of PS series, configuring the disks, creating pools, volumes, assigning hosts
• Configured volumes, pools, snapshots, clones, templates, syncrep, compression and replication partners
• Performed end-to-end iSCSI connections for facilitating a multi-member distributed storage solution
• Created connections using Microsoft iSCSI storage area network using various initiators and running I/O with various block sizes and access data using CIFS, FTP and NFS
• Developed process for data validations reads/writes on various disk types SAS, SATA, Muskie.
• Monitoring the logs, analyze and process cores and dump files
• Worked closely with developers during bug report walk through and creating reproducible scenarios.
• Reviewed Business, Functional requirements and Design Documents
• Involved in maintaining the traceability matrix and Gap analysis
• Worked with remote and offshore teams
• Reporting to Management with Test Metrics, status reports and schedules

Environment: Microsoft iSCSI SAN, CIFS, NAS, SNMP, VMware vSphere, Array Controllers, Disks, Chassis, Blade Servers, ESX 5.5, ESX 6.0, Clusters, Hyper-V, MWKA, HBA Configuration

Testing tools: MIB Browser, SharePoint, Bugzilla, Jira, Microsoft Initiators, vSphere Client, Unix, RHEL Linux, NetBSD, GUI, CLI, Bugzilla, Perl, Python, Shell Scripts, LDAP, Wireshark, SwiftTest, Kiwi Syslog Server, JProfiler, C, C++, Java, VMware vSphere Client

Senior Quality Assurance Engineer

Confidential, Lowell, MA

Responsibilities:

• Developed Systems test plan and test cases to improve SDLC Quality process.
• Maintained Chassis, Line Cards, OLT and ONT’s.
• Installed Firmware, bootrom and bootstraps on GPON's.
• Responsible for maintaining regression suites
• Responsible for execution of Functional, Integration and Systems Test Cases.
• Executed test cases as per business requirement documents.
• Tested various server functional Java API’s.
• Executed XML and CLI tests on QA Builds.
• Automated XML request and response files.
• Worked with customer service, sustaining, remote and offshore teams for regression and patches
• Worked closely with developers during bug report walk through and creating reproducible scenarios.
• Performed negative, positive testing and data driven request/response testing.
• Worked with Development and Project Management team in product Change Management.

Environment: Java, UNIX, Linux, MS Word, MS Excel, MS Project, Oracle, AXS2200OLT, AXS1800OLT, ONT, VDSL, POTS, ENET, VDSL, MOCA, HCNA, DOCSIS, STB, RADIUS, IPTV, Video, Win XP, Win2K, SNMP, IIS, SOAP, XML, XSL, WSDL

Testing tools: XML Spy, ClearCase, ClearQuest, TCL/TK, Perl, VMware, Oracle, LDAP, Junit

Senior QA Systems Engineer

Confidential

Responsibilities:

• Developed Systems test plan and test cases to enhance SDLC Quality process.
• Prepared and executed test strategy as per the Functional requirement documents.
• Tested shell scripts to automate the manual procedure.
• Monitor Network Performance with SMARTS, MOM and supported server maintenance.
• Generated automated test scripts with WinRunner used for Regression testing.
• Maintain QuickTest Pro test beds for account validations.
• Tested Hardware devices like STB, RG and G2 and their interfaces with other components.
• Tested the Performance of the application with IIS.
• Validated server SOAP responses and IPTV API functionality.
• Executed various shell scripts for network tracing and data validations.
• Tested data flow between various systems as part of integration testing.
• Set up test lab and test harness to execute end-to-end system testing.
• Tested LeapStone Content Manager and Service Manager using various simulators.
• Tested Amdocs billing software for various customer purchases.
• Worked with remote and offshore teams.
• Worked closely with developers during bug report walk through and creating reproducible scenarios.
• Performed negative, positive testing and data driven testing.
• Worked with Development and Project Management team in product Change Management.
• Performed manual QA testing (QAT) and User Acceptance Testing (UAT) activities for new releases.
• Used TestDirector for updating the status of all the test cases & test scripts that are executed during
• Testing cycles and generated bug reports.

Environment: Microsoft .NET, Java, UNIX, Linux, MS Word, MS Excel, MS Project, MS SQL, Win 2003, Win XP, Win2K, AS/400, IE, IPTV, STB, RG, SSL, LDAP, NTP, Channel Maps, EDW, DHCP, DNS, TCP/IP, RADIUS, SNMP, IIS, SOAP, XML, XSL

Testing tools: WinRunner, Quick Test Pro, Test Director, NUnit, Evista, Exchange, CVS, ChangeMan, Csh

Software QA Analyst

Confidential, Nashua, NH

Responsibilities:

• Maintaining Test Harness, running daily test suites and automating new test cases.
• Review requirement documents and writing system test plans based on product baselines.
• Implemented QA methodology and developed test plans, test procedures and test cases based on Business and Functional requirements.
• Automated GUI test cases using Test Partner and VBA Applications and inserted check points to verify the correct behavior of GUI objects.
• Performed Regression testing on daily builds using automated test scripts.
• Executed integration tests on different versions of Visual Studio and .NET Framework.
• Instrument and profile various .NET applications written in C#, Managed C++, VB.NET, ASP.NET, ADO.NET and JSCRIPT for Performance and Code Coverage Analysis.
• Command line testing to verify correct analysis types and compiler versions.
• Product testing on Windows Terminal services and Remote Desktop Protocols.
• Report product defects to management using TrackRecord.
• Verify software bug fixes and validate enhancements.
• Tested product with single seat, borrowed and distributed licenses.
• Executed Platform testing on Altiris Deployment Server and VMWare Workstation.

Environment: Win NT4, Win 2K, Win XP, Win 2003, C#, Managed C++, VB.NET, JSCRIPT, XML, SOAP, Perl, VBA, 4NT, Visual Studio .NET 2003 Test Partner, Track Record, QA RUN, QA Load, Perforce, Nunit, IIS, MS Project, FileMon, RegMon, Altiris deployment server, VMware Workstation, I-18 on French, German and Japanese OS’s

Software Quality Intern

Confidential, Chelmsford, MA

Responsibilities:

• Duties include GUI testing in SILK, running various regression tests on multiple platforms.
• Writing functional test plans for DNS and DHCP servers in Expect, TCL/TK and Python.
• Implemented and tested DHCP interface with other components using Rational Robot and QAPartner.
• Configure and troubleshoot VLANS for IP Address Management.
• Wrote test plans, which detailed the testing scope, strategy, hi-level test requirements, and necessary resources.
• Performed System testing by executing the test scripts.
• Published the design documents and highlighted product change for future releases.

Environment: Win NT4, Win 2K, UNIX, Solaris, Red Hat Linux, Debian Linux, Tuxedo, HP/UX, AIX, UML, RUP, ClearCase, ClearQuest, QAPartner, SILK, Expect, Python, TCL/TK, CVS, DHCP, DNS, IP Address Management, NFS, VLANS, Cisco 7600 Internet Router