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Senior Quality Assurance Specialist Resume

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RI

SUMMARY:

  • Over 9 years of professional experience in Quality Assurance performing a combination of both Manual and Automation testing. 5 years of managing QA team with a proven track record of strategic QA vision, quick delivery and demonstrated ability to motivate and mentor team members to affirm the systems as bug free before delivery of the products.
  • Highly knowledgeable and experienced in Agile SCRUM life cycle methodology. Proven skills in creating test deliverable documents like test plan, test scripts, traceability matrix and bug reports. Familiar with Windows, Linux and UNIX environments. Certified QA tester.
  • Adept at regression testing, white box testing, black box testing, integration and UAT. Expertise in scripting skills using VB Scripting and moderate coding skills in C, Java and .net. Experienced in working Onshore - Offshore organization model.
  • Professional in delegating applications to business users during UAT phase. Excellent Self-starter, leadership, presentation and communication skills. Skilled in prioritizing, time management, handling multiple projects and managing resources on needed basis.
  • Visionary and goal-oriented consultant with demonstrated experience in planning, testing, quality assurance and implementing cutting edge information solutions to address business opportunities.
  • Diversified industry experience in the area of software testing (Manual & automation) with a solid understanding of Test planning, Test Design, Test Execution and Defect Reporting & Tracking.
  • Expertise in understanding and Analyzing Test requirements, Tracking changes and maintenance of Test Requirements.
  • Well acquainted with all phases of SDLC and STLC.
  • Extensive experience in Manual and Automated testing using HP Interactive tools like HP QTP, Selenium & Winrunner.
  • Experienced in performing the following tests: Black box, Functional, Regression, Integration, User Acceptance Testing, and GUI functional testing.
  • Proficient in analyzing the Business, Functional requirements, Specification (FRS) &Design documents to formulate test plans and test cases.
  • Proficient in devising all the artifacts of testing such as Test scenario’s, test Cases, Defect Reports and Test Summary Report.
  • Good Exposure to Keyword Driven and Data Driven frameworks to retrieve test actions, test data from Excel files and SQL Databases.
  • Experienced in Identifying Regression Test scenarios and converting them into Automation Test Scripts using QTP & Selenium.
  • Writing Test cases using Element locators, web driver methods, Java programming features and TestNG annotations.
  • Innovative, Self-starter and self-motivated with Strong Analytical and problem solving skills.

TECHNICAL SKILLS:

HP QTP: Hands on experience for 4 years in Automated testing tool

HPQC 10.0: Hands on experience for 3 years in Test Management

JIRA: Hands on experience for 2 years in tracking the defects using JIRA.

Win Runner 7.0: Hands-on experience in Recording and playing back scripts

TFS (2013 & 2015 Version): Team Foundation Server: Hands on experience for 2 years

MTM(2013 & 2015 Version): Microsoft Test Manager: Hands on experience for 2 years

HP Load Runner: Basic and better understanding.

Database: Oracle 10g/9i, MS SQL Server 2000, 2014, DB2, MS Access, RQM

Application Environments: .NET Framework, ASP.NET, EDI, JAVA, .NET Web Services

Languages: SQL, Java, .Net, C, C++, CICS

Selenium: Hands on experience for 2 years

Operating Systems: Microsoft XP/2000/NT/98/95, Windows 7, UNIX

MS Suite/ Project Tools: MS Office (Word, Excel, PowerPoint, Outlook), MS Visio, MS Project

Methodologies: Waterfall, Agile, Scrum.

Web services: SOAPUI, WCF STORM,POSTMAN

PROFESSIONAL EXPERIENCE:

Confidential, RI

Senior Quality Assurance Specialist

Roles & Responsibilities:

  • Produce the necessary work plans to accomplish the required testing in a complex multi-platform web environment
  • Reviews requirements to determine how/if testing can (best) be accomplished.
  • Translates business requirements into test cases.
  • Works closely with business analyst and developers in designing and conducting business scenario and data integrity tests.
  • Responsible for writing and executing manual and automated testing scripts
  • Responsible for writing SQL queries and executing stored procedures to construct test data and validate test results.
  • Utilizes XML for test validation.
  • Testing databases to validate backend data integrity and consistency.
  • Creating test cases and data validation scripts from requirements defined in data mapping documents.
  • Developing accurate estimates of time and effort required to test complex business systems, including component/assembly testing, integration testing, system testing, security and control testing, user interface testing, and data conversion testing.
  • Attends design reviews looking for gaps in functionality and/or potential testing issues.
  • Ensure defects are logged and tracked to closure

Applications Tested: Pricing 1.0, GBS, BIM, RATS

Tools: used: TFS 2015, MTM 2015, SQL Server 2014, .net Application, WCF Storm, Visual Studio 2015

Confidential, MA

Lead Test Analyst

Roles & Responsibilities:

  • Responsible in delivering and executing critical test cases for Confidential . Confidential
  • Support AEM based content management tool and an integration layer to communicate with other components
  • Proactively identify development roadblocks, issues and/or delays and escalate accordingly.
  • Followed the Agile methodology for application development and involved in scrum process.
  • Used JMeter for performance testing of RESTful APIs

Applications Tested: Confidential . Confidential

Tools: used: RESTful APIs, AEM (Adobe Experience Manager, a content management system), Putty, Bamboo, Postman (API Tool), TFS, JIRA

Confidential, DentaQuest, MA

SQA Analyst

Roles & Responsibilities:

  • Preparation of Test Strategy and involvement in the system Test Plan Preparation and requirements streamlining.
  • Preparation of Test Procedures, Test Scenario’s, Cases and Test Data.
  • Responsible for GUI and Functional Testing, Using Black Box Testing techniques.
  • Involved in Automation Infrastructure Development using Selenium.
  • Created Test cases using Element locators and Selenium webDriver methods.
  • Enhances Test cases using Java programming features and TestNG annotations.
  • Execution of Selenium Test cases and reporting defects.
  • Enhancing the test scripts for Global Execution.
  • Analyze requirements during the requirements analysis phase of projects-Sprint Meetings (Agile).
  • Elicit & understand SOA testing requirements.
  • Used SOAP UI web services extensively to retrieve real time data from ORMB application for unit testing.
  • Integrated testing with systems such as Windward, ORMB to display available insurance products, benefit summary, and prices to match user criteria.
  • Processed the XML response from ORMB to display data to the user in the SQE portal.
  • Conducted Unit, System, Regression testing, Integration testing, User Acceptance Testing (UAT) and Data validation Testing.
  • Validated Invoices, Debit Memos, Credit Memos, Receipts were in sync between ORMB & EBS systems.
  • Tested whether a new supplier has been set up in oracle AP for the refunds sent from ORMB.
  • Ensure content and structure of all Testing documents / artifacts is documented and maintained.
  • Document, implement, monitor, and enforce all processes and procedures for testing is established as per standards defined by the organization.
  • Worked on various Salesforce. Confidential Standard objects like Accounts, Opportunities, Leads, Campaign and Reports.
  • Tested on Bill proration concept on ORMB.
  • Good experience in Salesforce. Confidential Configuration of roles, profiles, user accounts, implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
  • Tested the S alesforce application standalone which can be called as member maintenance portal where user can login and manage his accounts like updating information, add dependents, remove members, renew plans, make payments etc.
  • Tested and generated the Invoices & correspondence using connect tool (Planet press)
  • Prepares test data and writing SQL scripts to execute at backend.

Applications Tested: Windward1.0, Windward2.0, and EBS, Salesforce, Shop quote & Enroll (-SQEPB All States), Oracle Revenue management Billing system-ORMB, Planet Press.

Tools: used: TFS 2013, MTM 2013, SQL Server 2008, .net Application, Java web application, Salesforce, and SOAPUI, Oracle E-Business Suite (R12), Oracle 11g, Oracle Reports 10g, Visual Studio 2013, UNIX .

Confidential, MA

Module Lead/ QA Track Lead

Roles & Responsibilities:

  • Leading the team of 7 and following up with them & their daily activities. Acting as an Onshore POC .
  • Involved System Testing, Integration Testing and supporting User Acceptance Testing.
  • Managing Internal /External Defects in JIRA
  • Review /Execute Test cases.
  • Arrange the Hardware and software requirement for the Test Setup.
  • Coordination with Business, Development team & Customer project team
  • Escalate the issues in the application to QA Director/Program Manager
  • Used SOAP UI to retrieve data from MAHIX application.
  • Attend the regular Project /Customer call (SCRUM Daily) and discuss the weekly status with the client.
  • Act as the single point of contact between Development and Testers for iterations, testing and deployment activities.
  • Extensively performed Database testing using QTP . Generated DB reports using SQL queries.
  • Log project related issues in the defect-tracking tool identified for the project. (JIRA)
  • Designed and Maintained the Automation Scripts.
  • Involved in Updating and Execution of the Test Scripts.
  • Worked with Business Users in UAT instance.
  • Responsible for the checklist verification.
  • Responsible for the Release sign off.
  • Involved in the Database Testing by Submitting, Maintaining and Executing the Queries.
  • Submitted the Test Reports to the Management
  • Communicated with the Client in Understanding the Requirements and the Change Request.
  • Followed the Processes and Improved the Quality of the Existing Processes
  • Conducting Testathon (All the project members)

Applications Tested: MA HIX Eligibility, SHOP, Employers, CSR, and Notices, Batches & Worker Portal, Xpression tool.

Tools: used: RQM, JIRA, ATSM (CGI Internal Automation Tool), JAVA web Application, ADA application, SOAPUI, SQL.

Confidential

Automation Tester & Offshore Test Lead

Responsibilities:

  • Leading the team of 5 and following up with them & their daily activities. Acting as an Offshore POC for the Modules of Automation Testing.
  • Designing & implementation of the framework for an entire Module.
  • Identifying and preparing Test Data for the test script and executing them for Regression Test suite
  • Developed and executed the Automation Test Scripts using QTP
  • Generated maximum number of generic functions for the entire project for different modules.
  • Create multiple re - usable modular scripts for various functionalities and integrate them to cover maximum number of scenarios in the application.
  • Developed Smoke & Regression test automation suite using QTP & fine-tuned the scripts for meeting the application requirements.
  • Parameterized Test Scripts for given large volume of data with Data Driven Technique.
  • Descriptive programming using VB scripting.
  • Reviewing the Test Reports and Preparing Test Summary Report on QTP
  • Involved in generating test plan, test cases using QC
  • Performed integration testing for different modules in the application.
  • Used QC to keep track of system and reporting priority
  • Performed and planed regression testing, integration testing, system compatibility testing, unit tests and User Acceptance testing.
  • Wrote SQL queries to test the oracle database and validate the data integrity.
  • Performed regression testing to ensure no new bugs exist due to modifications.
  • Cross browser testing is used on Internet explorer and Netscape navigator for browser compatibility.
  • Maintained and executed manual as well as automated test cases from QC .
  • Carried out extensive testing using QTP with different test cases, which reflects the various real time business situations. Analyzed test results and suitable corrective actions were suggested.

Applications Tested: Client Database, Central Eligibility & Enrollment, Employer & Enrollment Applications- Electronic Profile, Proclaim Claims

Tools: used: HP QTP, HP Quality Center 10.0, DB2.

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