SUMMARY:

• Quality Assurance Professional with outstanding leadership abilities to coordinate and direct all phases of project - based efforts while managing, motivating and leading project teams; active collaborative and consultative participant in Agile environment and professional interaction with Developers, Business Analyst and product analysts; excellent knowledge of the Iterative Software Development Life Cycle four-phase Process, and Agile Programming Scrum Methodology; strong analytical and communication skills with ability to maintain detailed QA documentation and generate insightful reports.
• Strong team leader with excellent understanding of the QA life cycle from test planning and test execution to reporting bugs; capable of effectively handling multiple simultaneous projects under tight deadlines and fast paced environment.
• Create and develop Test Plans, Cases, Scripts, Reports, and Defect Reports for Manual and Automated tests.
• Track defects using Quality Center, Serena TeamTrack, JIRA, Test Manager, TFS and Bugzilla.
• Drive Test Management using Quality Center, Team foundation server, Test Manager and TestLink.
• Manual Functionality Testing of Web pages, HTML Code Check, Browser Compatibility and Application.
• Data manipulation for backend testing with relational databases using SQL.
• Manual testing of client-server, internet/intranet web applications and MS CRM
• End-to-end testing and knowledge of the business requirements and functional specification documents
• Understanding of automation framework such as keyword driven, Page Object Model, TestNG, Specflow, data driven and hybrid
• Collaborative and consultative peer reviews and walkthroughs of requirements, design, test planning, test case specification artifacts.

TECHNICAL SKILLS:

Testing Tools: Selenium Webdriver, Cucumber, HP Unified Functional Testing, Load Runner, MS CodedUI Quality Center 10.0, SoapUI, AE Framework (In House automation tool), IBM ClearQuest, TestLink, Test Manager, Visual Studio Ultimate, JIRA, Fiddler, LoadUIWebPro

Programming Languages: SQL, VBScript, JavaScript, C#

Web: HTML5, XML, CSS

Databases: Oracle 10g, MS Access, MS SQL Server

Platforms: Windows XP/VISTA/ 7, 8, 10 Unix, Linux, Ubuntu

Applications: MS Office Suite, MS Visio, MS Project, Rational Suite Enterprise,Control - M, MS SQL Server management, Serena Team Track, Team Foundation Server

Multimedia: Adobe Photoshop, Multimedia Firework, Macromedia Dreamweaver, Snag It

Methodologies: Waterfall, Agile (Scrum)

Web Servers: IIS 4.0/5.0/6.0, Apache Tomcat 5.5, JBOSS, WebSphere

Version Control: CVS, SourceSafe, GitHub

PROFESSIONAL EXPERIENCE:

Confidential, Irvine, CA

Senior Automation Developer

Responsibilities:

• Create, develop and execute multiple test plans for manual and automated testing; develop and implement best practice methodology for automation framework
• Build successful automation framework in Coded UI using C# hand coding, log bugs in MTM and follow bug life cycle
• Document Test cases in Microsoft Test Manager and test MS Dynamics CRM, web based and desktop applications
• Identify critical test cases for manual and automated testing; create manual and automated reports on testing efforts.
• Perform backend testing using SQL server management; provide feedback to management on QA best practices.

Quality Assurance (QA) Lead / Automation Tester / Performance Tester

Responsibilities:

• Managed QA functions including strategic planning and testing execution.
• Loaded testing tools on main frame using LoadUIWebPRO in Visual Studio
• Generated load test report to facilitate decision for improvements in performance of the application
• Managed off-shore QA team in India, and mentored entry-level tester(s) to prepare and execute test cases
• Created test plan and cases and multiple virtual users to load on the application; provided training for testers to ensure adherence to testing and defect reporting processes
• Organized the offshore meetings and tracked new project requirements; provide status reports for stakeholders
• Performed mobile testing on iPhone, iPad and Android devices and Integration testing on multiple applications
• Performed data validation using SQL server management tool on Legacy and front end application
• Performed back end testing for data accuracy and sanity using automation scripts in HP Unified Functional Testing.

Environment: Agile (Scrum), Dot Net, C#, HTML, SQL, Visual Studio Ultimate 2012, Team Foundation Server, MS Office,MS SQL, Snag It, Test Manager, Fiddler, Selenium, Unified functional testing

Senior Quality Assurance Lead

Responsibilities:

• Worked in fast paced Agile environment
• Collaborated with Business Analysts to clarify requirements and Developers for coding and test case reviews
• Compiled and wrote test cases in Test Manager from user stories
• Performed manual backend testing on various databases with SQL server management
• Utilized Microsoft BizTalk to test various business rule engines
• Created new orders in web based application and performed data validation with backend systems
• Performed SSRS report testing with SQL queries to verify the data with reports; performed integration testing
• Logged bugs in Test Manger and linked them with TFS for tracking
• Mentored junior QAs on testing standards and procedures; created and documented operating procedures

Environment: Agile(Scrum), Dot Net, C#, HTML, SQL, Visual Studio Ultimate, Team Foundation Server, MS Office, MS SQL, BizTalk, Snag It, Test Manager, JIRA

CRM QA Lead

Responsibilities:

• Developed test plans to meet quality objectives and requirements of the organization
• Worked in Agile environment to solve problems and develop projects in a fast paced setting
• Participated in peer reviews for software development project deliverables
• Identified, analyzed, and documented product defects in Test Manager and assisted with resolution
• Developed full understanding of business processes and wrote test cases for Microsoft CRM Dynamics from User stories
• Executed manual tests cases on CRM application and t racked and reported bugs through Team Foundation Server
• Mentored and coached junior QA’s on CRM applications
• Created virtual users and scenarios and performed functional, integration, stress and regression testing of CRM application; covered security, data flows, case management and email functionalities in CRM application
• Imported and exported test cases from Test Manager to Excel using third party tool; assisted UAT users with testing
• Performed testing on production and sanity check on various environments such as QA/Dev/Production
• Performed data validation testing from HIX Portal to CRM application

Environment: Agile(Scrum), Dot Net, C#, HTML, SQL, Visual Basic, MS SQL, Windows XP, Vista, 7, Test Manager, MS Project, MS CRM Dynamics, Visual Studio Ultimate, One Note, MS Office, Snag it

QA Lead

Responsibilities:

• Analyzed business requirements, functional specifications and technical design documents to develop test plan and cases
• Conducted production support testing on multiple projects simultaneously
• Manually performed back -end testing on MS SQL server by writing SQL queries in SQL server management tool
• Tested GUI and functionality of the application under test using multiple browsers such as IE, Firefox, Chrome, Safari, and Mozilla on multiple platforms and analyzed all results
• Ensured all test plans, test cases, and documentation were traceable to original requirements
• Developed manual test cases using TestLink
• Participated and reported status in all test-related project team meetings
• Performed manual testing for the GUI
• Created automation scripts using in house tools; performed sanity check of application to establish baseline results.
• Conducted full-scale system and regression testing
• Participated in development of comprehensive system test plans and test cases
• Translated the technical requirements into verifiable and testable scenarios
• Mentored and coached new hires on the QA team
• Tracked and communicated all issues prior to before product release
• Managed offshore team in Chile and Nottingham

Environment: Dot Net, C#, HTML, SQL, Visual Basic, MS SQL, Windows XP, Vista, 7, TestLink, Serena Team Track,Control- M, Snag it, AE automation, MS Project, WebLogic

Automation & Performance Lead / Quality Center Admin

Responsibilities:

• Implemented BREF software and new work flow application to support Business Real Estate Financing and integrate the new system with Campaign Processing System (CPS)
• Automated BREF loan operation workflow to reduce throughput time allowing the business to expand. BREF application will be used by the Confidential employee working in a branch that sells BREF products
• Managed team of four QA Testers and trained and mentored team on SQA tools, processes and approaches
• Maintained Hybrid Automation Framework
• Attended project meetings for analysis of requirements, and design documentation
• Performed System, End to End and UAT; designed automated scripts in VBScript using Quick Test Pro (QTP)
• Wrote functions in VBScript and linked with test scripts in QTP; maintained shared object repository in QTP
• Used Quality Center to house all test documentation and tracked all issues and defects
• Managed requirements, test plans, and test cases using quality center
• Designed recovery scenarios in order to avoid pop-up windows during the execution of large scripts.
• Automated test scenarios for GUI, Functionality, Boundary, Security and Regression Testing using QTP
• Created reusable actions and called in various test scripts to improve maintenance and management
• Performed Data-Driven Tests by passing different sets of data and ensure updated information on the database
• Used LoadRunner to provide performance testing for the current application and check source of performance delays.
• Worked on Load/Stress/Volume testing using LoadRunner and created load scripts (VuGen) using different protocols with data parameterization

Environment: Dot Net, J2EE,HTML, SQL, Visual Basic, Oracle, Windows XP, Quick Test Pro 10.0, Quality Center 9.5, LoadRunner 9.2, WebLogic, Hogan Mainframe, ClearQuest, SiteScope, SoapUI