PROFESSIONAL SUMMARY:

• Results - driven Quality Assurance Lead with 12 years of hands-on technical experience in SDLC Software Quality Assurance Test Engineering and Management, looking to utilize my skills and education to help a company become more efficient and profitable.
• Expertise in leading, managing, and implementing the Quality Assurance process for Retail, Mortgage, Investment Banking and Insurance domain through Systems/Software Analysis and Design, Test planning, Test Strategy, Test case design, Test automation design, Test execution, and Product release.
• Experience in Waterfall, Agile and SAF methodology of SDLC and working knowledge of Kanban and Scrum agile process.
• Using RTC, Confluence and Rally in planning and tracking testing effort
• Working experience in developing and executing automation scripts in UFT using keyword, data driven, and selenium framework.
• Experience in web service testing using SOAP UI
• Experience with Database tools Rapid SQL and SQL Management Studio 8.0
• Experience in UNIX commands and backend testing using Putty
• Strong and demonstrable team leadership, problem solving, and project planning skills; experienced in the analysis of customer needs; able to sort out the essentials of any assignment, define overall project requirements and achieve goals.

WORK EXPERIENCE:

Confidential, Portsmouth, NH

Quality Assurance Lead

Responsibilities:

• Leading a team of 4 people working from Offshore/Onshore location.
• Discussing with Business Analysts and Stakeholders for Clarifications on requirements.
• Managing scope, time and resources for Quality Analyst team, allocating and tracking tasks
• Point of contact for all Quality Process related work for offshore and onshore team
• Creating test strategies and test plans using Xmind a mind mapping tool.
• Creating test summary and defect reports for various stakeholders and project management team using ALM, Rally, Kanban, RTC tools
• Creating automated test scripts using UFT 11.0 automation tool and debugging and fixing the code issues
• Writing automated test scripts using Selenium, running and debugging through Jenkins jobs for User Interfaces
• Creating SOAP UI manual and automated test scripts for Web Services testing using SOAP UI 4.5.2
• Reviewing test cases based on different business scenarios and handling and managing defects via ALM and RTC a defect management tool.
• Creating Project repository, Project Configuration, Task collaboration and Tracing, Defect Tracking, Metrics and Status Reporting.
• Participating in daily and weekly status meeting, preparing presentations on testing impacts, process improvements strategies and cross projects process improvement techniques
• Participate in QA decision making about tradeoffs and complexity at the project level.
• Actively participate in reviews of specifications, designs, schedules, and test plans during team meetings held three times a week.
• Effectively communicate QA status and issues, and drove those issues to resolution on a regular basis

Confidential, Oaks, Pennsylvania

System Test Lead

Responsibilities:

• Managed team of 8 people working from Offshore/Onshore location
• Creating test strategies, SIT test plan, RTM, test cases, test summary reports and defect reports
• Writing and reviewing test cases based on different business scenarios and handling and managing defects via Rally and JIRA a defect management tool.
• Writing SQL queries to validate the data at the back end after batch run.
• Discussions with Business Analysts and Project team for Clarifications on requirements.
• Creating Project repository, Project Configuration, Task collaboration and Tracing, Defect Tracking, Metrics and Status Reporting.
• Identify and monitor defects in Business software applications, and ensures the completeness and accuracy of the defect tracking system.
• Interface with internal customers, in order to define and document the acceptance criteria.
• Train and mentor junior QA resource, as they were brought on to the team.

Confidential, Mclean, Virginia

System Test Lead

Responsibilities:

• Participated in requirements gathering and software specification design, to ensure testability and conformance to user interface standards for the existing Confidential system.
• Creating test strategies, SIT and UAT test plan, RTM, test cases, test summary reports and defect reports
• Writing and reviewing test cases based on different business scenarios and handling and managing defects via Quality Center a defect management tool.
• Writing SQL queries to validate the data at the back end after batch run.
• Running and validating UNIX job for data uploading or delete from the database tables.
• Writing and executing automation scripts using test driven and data driven framework with UFT 11.0
• Discussions with Business Analysts and UAT team for Clarifications on requirements.
• Creating Project repository, Project Configuration, Task collaboration and Tracing, Defect Tracking, Metrics and Status Reporting.
• Meeting with different line of business, developers and testers and providing efficient ways of testing methodology and process improvement.

Confidential, Raleigh, North Carolina

ATM Test Lead

Responsibilities:

• Managed team of 3 people working from Onshore location
• Involved in requirement gathering and understanding and analyzing of the existing ATM system and the impact analysis for the enhancement of upcoming releases.
• Writing and reviewing test cases based on different business scenarios and handling and managing defects via Quality Center a defect management tool.
• Testing through client mainframe interface BlueZone which involved verification of transactions before and after batch, test setup in mainframe interface for different testing scenarios.
• Discussions with Business Analysts and UAT team for Clarifications on requirements.
• Creating Project repository, Project Configuration, Task collaboration and Tracing, Defect Tracking, Metrics and Status Reporting.
• Meeting with different line of business, developers and testers and providing efficient ways of testing methodology and process improvement.

Confidential, San Antonio, Texas

Quality Analyst

Responsibilities:

• Managed Test Plan and Lab ensuring that the manual and automated test suites were executed and results were reported on a daily basis.
• Discussions with Business Analysts and UAT team for Clarifications on requirements.
• Meeting with different line of business, developers and testers and providing efficient ways of testing methodology and process improvement.
• Writing and reviewing manual test cases based on different business scenarios and handling and managing defects via Quality Center a defect management tool.
• Mainframe testing through client mainframe interface MSP which involved verification of transactions before and after batch, test setup in mainframe interface for different testing scenarios.
• Conducted training and presentations to client UAT team on Software testing process implementation in their project.

Confidential

Senior Quality Analyst

Responsibilities:

• Lead a team of 8, including 5 Manual Testers, 2 Database Testers and 1 Performance Tester for this project.
• Involved in requirement gathering and understanding and analyzing of the existing system and the impact analysis for the enhancement of upcoming releases.
• Creating project estimation (TCP) and working as a software configuration management (SCM) person for maintaining the version of the different releases with check in/checkout rights.
• Writing and reviewing test cases based on different business scenarios and handling and managing defects via Quality Center a defect management tool.
• Writing and executing SQL queries to fetch the collective data from different tables and compare the results displayed in the FSR system.
• Discussions with Business Analysts for Clarifications on requirements.
• Conducted sessions to Business Users for the Application navigation & usage.
• Carrying out build installation and BVT (Build Verification Test) which comprises of Manual Execution in combination with Execution of Automated Scripts and mailing the results.