Tech Specialist (qa Lead) Resume
SUMMARY:
- A software test engineer with 11 years of total IT experience which includes experience in Software Testing of various Web based and client server applications built on java and VB.net
- 9 years of QA experience including manual and automation testing with 4 years of experience as QA lead
- Highly proficient with Manual Testing
- Experienced in working on Waterfall and Agile methodologies
- Experienced in various industry domains, for ex. Banking & Financial, Telecommunications, Health Care, Insurance etc.
- Experienced in SOA Automation using tools SOAP UI, ITKO LISA and Parasoft SOATest.
- Have complete understanding of Current industry trend - DevOps and SDET
- Highly proficient in writing complex SQL queries, Stored Procedures, Triggers etc.
- Experience in various types of testing including Functional Testing, Agile Testing, System Testing, Integration Testing, GUI Testing, User Acceptance Testing, Regression testing, SOA Testing, Database testing and End to End testing
- Have knowledge of performance testing. Undergone training for Load Runner.
- Have worked on cloud based application testing
- Experienced in Automated Testing using QTP
- Have knowledge of Selenium IDE
- Experience in developing Test Plans based on the user Requirement Documents, design requirement document and System Requirement documents for the Functional, Regression, Load, Performance, User Acceptance Testing
- Expertise in implementing test approaches and test plans to test application enhancements and changes against documented business requirements and user stories and translate them to Test plans, Test scenarios, test scripts, test cases and executing them
- Highly experienced in defect management and integration testing using QC, Rally and Jira
- Sound knowledge of Software Engineering, SDLC and STLC principles and Database Management concepts and Business processes
- Has in-depth and up-to-date knowledge of testing methods, concepts and processes and practices
- Highly experienced in analyzing business requirements and system requirements. . Used tool QC for requirements tracking
- Efficient skills in Unix, SQL, Functional Test Planning-Preparation-Execution, HP Software (Mercury) - Quality Center, Zephyr, Test Automation using QTP and have knowledge of VB Scripting
- Good experience in Data base validations and back end testing using SQL queries. Used Toad for the back end validations. Also used Splunk for validations where Cassandra was used as a database
- Experienced in Testing file transfers and file validations on UNIX.
- Have knowledge of Networking and protocols
- Experience of working under challenging conditions, and skillfully managing project communications, project scope & risks, multi-skilled teams, resources, vendors and stakeholders
- Self-driven team player with outstanding interpersonal, communication and presentation skills, highest levels of commitment, sincerity and willingness to learn and upgrade on knowledge and new systems
- Trained in testing tools like Load runner and Selenium
- SME for web services testing for MUP in CIGNA and CBBS in Washington Mutual Bank.
PROFESSIONAL EXPERIENCE:
Confidential
Tech Specialist (QA Lead)
Responsibilities:
- Gather requirements from different teams and collaborate them as per Braves specifications
- Prepare test plan document and get it reviewed and approved by different stake holders of the project.
- Use Splunk for application logs for every action performed on STB boxes
- Working on Agile methodology attending daily stand up and scrum meeting
- Interacting directly with the product owner to get details for test planning
- Direct interaction with the developers of multi teams involved to get details on the user stories and end to end testing
- Zephyr used for Test Management
- Jira used for user stories and bug tracking
- Use Bamboo to deploy code in local VM for testing
- Debug any reported issues in local lab and capture logs using Splunk. Help developer with more informations to resolve the bug
- Co-ordinate with back-end and downstream application team for defect fixes and participate in their release testing for front-end testing
- Attending defect triage calls and weekly status meeting.
Environment: and tools: Zephyr, STB boxes, Jira, Spunk, Bamboo, CADA
Confidential
QA Lead
Responsibilities:
- Created Test scenarios and test cases for MyAccount mobile app for xifinity on both iOS and Android
- Monitor the device logs using Charles tool for any crashes in the app
- Use Splunk tool for monitoring production data for any incorrect user behavior
- Send EOD test status report to the manager
- Working on Agile methodology attending scrum meeting
- Interacting directly with the product owner to get details for test planning
- Direct interaction with the developers to get details on the user stories
- Zephyr used for Test Management
- Manage QA team for QA task allocation, review status report, prioritize tasks etc
- Jira used for user stories and bug tracking
- Guide cross platform team for similar functionality testing and provide them test scenarios
- Co-ordinate with back-end and downstream application team for defect fixes and participate in their release testing for front-end apps
- Train automation team for in-detail app functionality and review automation coverage and test reports before giving sign-off to the test scripts
- Attending defect triage calls
- Zero escape defect in every sprint
Environment: and tools: Zephyr, Android, iOS, Jira, Charles, Splunk
Confidential
Onsite co-ordinator
Responsibilities:
- Created Test scenarios and test cases for Xfinity TV mobile app on both iOS and Android
- Monitor the device logs using Charles tool for any crashes in the app and report them immediately to developers
- Use Splunk tool for monitoring production data for any incorrect user behavior
- Send EOD test status report to the QA manager and other stake holders of the product.
- Working on Agile methodology attending scrum meeting
- Direct interaction with the developers to get details on the user stories
- QC used for Test Management
- Rally used for user stories and bug tracking
- Guide cross platform team for similar functionality testing and provide them test scenarios
- Co-ordinate with video uploading teams for all the streaming issues and make sure they are fix in a timely manner
- Manage off-shore team of 6 people by assigning them daily tasks, resolve any queries and issues, review status report sent by them, provide knowledge transfer sessions timely.
- Train automation team for in-detail app functionality and review automation coverage and test reports before giving sign-off to the test scripts
- Attending defect triage calls
- Took ownership of several modules in the app and make sure zero escape defect in each sprint for those modules
Environment: and tools: Android, iOS, Charles, Quality Centre 10.0, XIP, Splunk, Cucumber
Confidential
QA Lead
Responsibilities:
- Worked as a Test Lead and SME for MUP application.
- Effort Estimation and planning for new Releases
- Trained a team of 8 people for web services automation tool ITKO Lisa
- Prepared test strategy and test plan documents and get it reviewed by QA Manager, Project Manager, Vendors ’ POC and others.
- Wrote detailed Test cases without the application being ready on SIT environment by taking help from the developers and SA and reviewed test cases and did verification testing
- Create Help documents for the new team members to have a better understanding of the application
- Test management tool used was QC for entire testing flow
- Prepared daily status reports, attended Daily status and defect triage calls
- Was the single POC for all automation testing related defects, issues and queries
- Prepared end to end test scenarios including Vendors ’ application and get them reviewed by all the stake holders as part of UAT testing
- Prepared test data by creating several Excel Macros
Environment: and tools used: Web Services, Quality Centre 10.0, Windows XP, ITKO Lisa, SQL, Excel
Confidential
Tester
Responsibilities:
- Did Functional Testing, Regression Testing, Automation Testing and Dry Run at different phases
- Coordinate with the offshore and onsite business team for creating the test data for the test scripts
- Prepare and feed the test data into data driven automation framework
- Creating automated test scripts using QTP 9.2
- Execution of test scripts and generates reports using Quality Center.
- Manage test scripts thoroughly i.e. from design to report generation and defect logging from Quality Center.
- Communication and co-ordination with client and team members, preparation of Daily status report, Weekly status report
- Attended Defect Triage Calls
- Maintain Daily execution and planning trackers and sent daily status reports to client
- Coordinated KT sessions and meetings between various vendors involved in a project
- Worked on UNIX and tested files using WinSCP i.e. UNIX interface
- Did back-end testing using Toad for Data validations
- Extraction of data from the database in the form of queries and did database validations using SQL queries by using TOAD
Environment: and tools used: UNIX, Quality Centre, QTP 9.2, XP, PL/SQL, TOAD
Confidential
Offshore co-ordinator
Responsibilities:
- Coordinating with the offshore and onsite business team for creating the test data, and better understanding of the application
- Prepare and feed the test data into data driven automation framework
- Creating automated test scripts using QTP 9.2
- Execution of test scripts and generates reports using Quality Center.
- Manage test scripts thoroughly i.e. from design to report generation and defect logging from Quality Center.
- Send daily test status report to onsite co-ordinator
Environment: and tools used: SharePoint, QTP, Windows XP, Excel for Test Management
Confidential
Tester
Responsibilities:
- Automated web services testing of non-WSDL/WSDL compliant services using Parasoft’ s SOAtest tool 5.5.2 and SOAPUI
- Learnt to use Parasoft test tool which was being used for the first time in the company
- Attended after office hours training sessions provided by Parasoft ’s help team
- Execution of test scripts.
- Generating HTML Reports from SOAtest 5.5.2 tool and sending as Test Execution Report
- Used test management tool Quality Center to log defects.
- Communication and co-ordination with client and team members, preparation of Daily status report, Weekly status report
- Received lots of appreciation from higher QA management for using Parasoft and SOAP UI tools for automation.
Environment: and tools used: Parasoft SOA Test tool, Soap UI, .NET, HOGAN, QC for Test Management
Confidential
Responsibilities:
- Developing Web Services
- Designing and developing server side module using ASP.NET 2.0 and C#.
- Creating and maintaining the database using SQL Server 2000
- Create and run Stored Procedures and triggers using SQL Server 2000
- Unit testing and Integrating the application
Environment: and tools used: ASP.Net, C#, SQL Server 2000
