SUMMARY:

• QA Engineer with 9+ years of experience in writing and execution of Test Cases.
• Experience in Functional, User - Interface and Regression Testing.
• Experience in Manual and Automation testing, using Quality Center 9.2 and 10.0, Quick Test Professional 9.2.
• Experience in testing Web-based and Client-Server applications.
• Experience in using Bug-tracking tools like Clear Quest and Quality Center.
• Good understanding of Testing Life cycle (knowledge of Release-cycle and Patches).
• Experience in writing Technical documentation and performing Black box testing, Functionality Testing, Integration Testing, System Testing, Regression Testing and User Acceptance Testing.
• Knowledge in Querying and testing RDBMS such as SQL Sever Using SQL for data integrity.
• Experience in preparing Test Strategy, involved in developing Test Plan, Test Cases, Test Scripts and developing Test Scenarios to support quality deliverables.
• Ability to learn quickly and to correctly apply new tools and technology.
• Excellent team player, with strong skills in trouble-shooting, Problem-solving, Interpersonal, Oral & written communication.
• Excellent written and Verbal communication skills.

TECHNICAL SKILLS:

Testing Tools: Quick Test Pro 9.2, Quality Center 9.2, Test Director, Win Runner, Load Runner 9.0, Rational Policy Tester, IBM RQM and RTC, Winscp, Putty, Jconsloe, Soap UI and Jmeter, TFS.

Operating System: Windows NT, Windows XP.

Databases: MS Access, MS-SQL Server IBM Mainframe and Oracle.

MS Office: MS-Word, MS Excel, Power Point, Outlook.

PROFESSIONAL EXPERIENCE:

Confidential

QA Analyst

Responsibilities:

• Worked closely with Business team and participating in business requirements & analysis meetings
• Working closely with the developers and Engineering teams in the review and modification of the product and its specifications using Agile-testing methodology.
• Interact with business analysts to discuss about the requirements.
• Creating Test cases from Use-cases ensuring that the developed software performs as detailed by the business requirements.
• Working on POS Functionalities of the Application in the POS LAB.
• Items Scanning and Items Pricing Testing.
• Working on OMNI Project, Check the TLOGs End of the day on the transactions we posted.

Environment: Mainframe, Java and SQL. EME Batch Process Systems on Store Control systems.

Business Analyst/ QA Tester

Responsibilities:

• Worked closely with Business team and participating in business requirements & analysis meetings
• Working closely with the developers and Engineering teams in the review and modification of the product and its specifications using Agile-testing methodology.
• Interact with business analysts to discuss about the requirements.
• Creating Test cases from Use-cases ensuring that the developed software performs as detailed by the business requirements.
• Created test data in test various environments based on Project Objective requirements to facilitate the Testing for UAT Testing Team.
• Prepared and Maintained Regression Plan for Every Release
• Prepared and Maintained End to END Testing Plan for Every Release.
• Performed the Testing on Critical Complex Functionalities
• Explained and trained functionalities flows on the application to the Testing Team
• Responsible for creating test plans and played vital role in developing Traceability matrix covering business requirements and test plans.
• Creating Test cases ensuring that the developed software performs as detailed by the business requirements.
• Responsible for performing sanity tests on every new build release.
• Performed Functional and Regressions testing on various builds and releases.
• Responsible for creating test status reports during and after test execution process.
• Used Clear Quest for bug tracking, issue tracking and project management.
• Communicate with developers as needed to isolate root cause of defects.
• Participated in Scrum meetings as part of Agile Methodology.

Environment: MS Excel/Word, Clear Quest, IBM Rational Tools, IBM Rational Doors Next generation, Agile, SQL.

QA lead

Responsibilities:

• Work in Agile environment and provide black box testing of complex next generation features for Salesforce CRM
• Created and executed test cases based on test strategy and test plans
• Tested on cross browser testing with Sauce Labs
• Participated in cross-platform testing in Virtual machine(VMware) environment
• Conducted functional, regression, exploratory localization, sanity and E2E testing
• Used SOQL queries in performing data validation to ensure data accuracy and data integrity by testing back-end components
• Report bugs and tracking the defects to closure using internal bug tracking system
• Agile environment: participate in daily scrums, team meetings and discussions, sprint reviews
• Worked with developers to understand the product's specification and following up on verification of issues

Environment: Salesforce, SQL, Quality Center ALM 12.0x

Senior QA Analyst

Responsibilities:

• Projects for Carfax and other Auto Dealership projects testing mobile applications for I-phone and I-pads.
• Attended the Requirement gathering sessions and JAD Sessions for Agile on base Project.
• Work in Agile environment and provide black box testing of complex next generation features for Salesforce CRM
• Responsible for conducting testing across desktop browsers and mobile devices (phones, tablets on iOS, Android and Windows, etc)
• Simulated real SFDC user's behavior to use CRM and other app on latest mobile devices,
• Test cases preparation and Execution and Defect reporting.
• Expert level knowledge in IOS testing
• Develop test strategies, test plans, test data, test coverage and manual testing.
• Participate in conference calls with Business Teams to gain application knowledge and any related issues.
• Write the detailed test and validation steps based on the high-level test scenarios.
• Test cases, test execution and defect reporting is tracked the Team Foundation Server (TFS) tool.
• Experience Develop complex SQL queries against various data and computer sources. Including Unions and joints.
• Wrote Test cases and Test Scenario’s based on the Business rules and Requirements.

Environment: Mainframe, DOT Net, Web Services, SQL, TFS and Mainframe. Mobile IOS

Global Business Consulting Services

Responsibilities:

• Attended the Requirement gathering sessions and JAD Sessions for Agile on base Project.
• Test cases preparation and Execution, Defect reporting.
• Develop test strategies, test plans, test cases, test data, test coverage and manual testing.
• Involved in discussion with Business teams to grab the knowledge on Application and issues related.
• Write the detailed test and validation steps based on the high-level test scenarios.
• Test cases, test execution and defect reporting tracked in TFS tool

QA Analyst

Responsibilities:

• Attended the Requirement gathering sessions and JAD Sessions for Agile on base Project.
• Test cases preparation and Execution, Defect reporting.
• Based on the user stories write the test cases, test execution and defect reporting
• Test cases, test execution and defect reporting tracked in TFS tool
• Working with the business users and developers on issues

Environment: TFS, .Net, MSP and Agile Project

Senior QA Analyst

Responsibilities:

• Develop test strategies, test plans, test cases, test data, test coverage and manual testing.
• Involved in discussion with Business teams to grab the knowledge on Application and issues related.
• Write the detailed test and validation steps based on the high-level test scenarios.
• Create the sellable items in Test environment assign the Price, label and UPC codes.
• Create the Purchase Orders including the items to the vendor, once items are received to the warehouses and store distributions center, allocated the items to the stores based on the store product urgency and needs.
• Attending the project meeting sending the status to Manager on Weekly Basis.
• Uploading the test cases into SharePoint and update the test execution status in SharePoint.
• Testing the various interfaces in backend by executing the SQL queries for data validation testing.
• Expert level experience in update, delete and multiple joins SQL queries by writing and execute for backend testing.
• Created test items and updated items price validated in the backend on following day after nightly batch jar file process.
• Defect tracking and reporting in SharePoint and in Excel Template.

Environment: Oracle Financials, iSeries (AS/400), Oracle, PLSQL, SQL, POS Devices, SharePoint and SQL Developer

Senior QA ANALYST

Responsibilities:

• Develop test strategies, test plans, test cases, test data, test coverage, manual and automated test scripts.
• Performed system test execution, supported UAT and Production execution and reporting status consistently to ensure that software and systems meet minimum company standards and defined end-user (functional) and system (non-functional) test scenarios.
• Use knowledge of business processes and quality assurance on testing across entire product life cycle stages from requirements to implementation.
• Conduct reviews of test plan, test cases, and prepare test data for testing.
• Develop and execute test cases and test scripts.
• Worked on TANF, Snap, and Food Stamp and Medicaid State government projects as a Xerox (ACS) vendor on projects.
• Very good coordination experience with onshore and offshore teams.
• Expert level knowledge on testing IVR Call center applications for EBT, ECC and EPC on Customer service purpose based applications in Siebel CRM technology.
• Maintain requirements traceability matrix and conduct necessary reviews to ensure test cases appropriately translate and map to requirements.
• Perform testing on reports and Generate using UNIX and Linux serves and executes shell scripting and set the reports run date in database.
• Restart Test Environment killing running jobs and Cycling Test Environment using Shell script.
• Testing the web services using Soap UI tool.
• Working with multiple Remote servers on offshore team servers and coordinate with the offshore team.
• Involved in writing test cases and Maintained in IBM RQM (Rational Quality Manager)
• Reporting defects into IBM Rational Team Concert (RTC) and testing defects in SIT and UAT.
• Experience and Expert level knowledge in External files batch processing in UNIX and Linux Servers and processing batch files in using Winscp and Putty Tools.
• Experience in creating batch files using Ext File Editor tool and Notepad Plus.
• Expertise in UNIX, Linux and VI Editor Commands.
• Experience in Release level builds deployments and POS (Point of Sale) Build deployments.
• Experience in POINT OF SALE Testing and POS Hardware Setup, and Post the Transactions on the POS Devices.
• Performed backend testing using SQL Queries for data validation.
• Expert level experience in update, delete and multiple joins SQL queries by writing and execute for backend testing.
• Experience in Backend Testing using SQL Queries on Oracle Database, Using various tools SSRS, SQL Developer, DB Visualiser, SQL Developer, and TOAD.
• Experience in Conversion Testing on EBT, ECC Projects from Various State programs systems to XEROX (ACS) system by performing data conversion testing.
• Working as lead on ECC Projects and Processes.
• Mentor junior Testers on the ECC projects, assign and track the work status.
• Setup status meetings on daily basis track and update testing status.
• Sending the status reports to the managers.

Environment: Java, Oracle, Toad, SOAPUI, Web services, RQM, RTC, PUTTY, WINSCP Jmeter, Jconsole, SharePoint, TFS, .net

Systems QA ANALYST

Responsibilities:

• Involved in writing the Manual test cases and maintained in HP Quality center
• Testing the Defects as per the Release Scheduled.
• Involved in discussion with Business team to grab the knowledge on Application and issues related.
• Developing the QTP Scripts for the Application for various Scenarios.
• Involved in peer reviews of test cases scenarios and automation test scripts of QTP.
• Coordination of Offshore team for Automation Scripts using QTP
• Coordination with Dev team to resolve the issues.
• Involved in walkthrough sessions with the team members to grab the knowledge of Application
• Involved in Bug Review Meetings, BOX status Meetings, Hand-off meetings.
• Uploading the test cases for every iteration cycle into HP Quality Center.
• Testing the application in SIT and UAT Environments
• Setup the web services schedulers and monitoring the services
• Running the SQL Scripts in different Environments to test the application
• Reporting the defects into the HP Quality Center and testing defects in SIT and UAT
• Very good coordination experience with onshore and offshore teams.
• Working closely with Dev to resolve the issues and understanding functionality
• Performing Regression testing based on the requirement enhancements
• Prepared presentation for business work flow document.
• Designed High Level Test Scenarios for Regression Testing with Test Data
• Meeting with SME Team to grab the knowledge of Applications.
• Sending the Status Report to the Managers.
• Tested the Reports and executed set of SQL Queries to validate the Data in Reports
• Expert level experience in update, delete and multiple joins SQL queries by writing and execute for backend testing.

Environment: Java, SQL, Quality Center 10.0, UNIX, Soap UI, Anthill Processor, SharePoint

Systems QA ANALYST

Responsibilities:

• Involved in analyzing Business requirements and based on these writing
• Test cases and prepare test scripts
• Closely worked with the business analysts and development team to sort out the issues related to the requirements or any other issues which QA team encountered
• Developed Test Matrix, Regression and UAT Test Cases and Test Scripts for - Functional Testing, Regression Testing and UAT.
• Experience using Quality Center to track the defect status and managing the test scripts as well as business requirement documents.
• Perform the security testing for credit cards account online testing.
• Major responsibility is supporting Credit Card Department Developers, Business analysts, and testers to pull test accounts from backend.
• Expert level knowledge in test accounts in various regions, these are IBS, FDR, IBS C, WEB DEPOT…ETC.
• Changes test accounts conditions in backend using mainframe.
• Knowledge of functionality of test accounts test environment and production environment.
• Based on the test accounts perform UAT, Regression, functional,
• Release level testing.
• In test environments and production environments knowledge of credit accounts
• Various regions credit accounts to pull real functionality from backend convert into test environments using various tools.
• Knowledge of automation testing to scan websites Using watch fire IBM policy tester tool.
• Identified, documented and tracked defects Quality Center
• Performed defect reporting and tracking using Quality Center
• Maintained test results and test scripts in Quality Center

Environment: IBM Mainframe DB2, JCL, MS Access, Quality Center, Rational Policy Tester Tool, SharePoint