SUMMARY:

• 6 years’ success in Software Quality Assurance - expertise in Client/Server and Web Apps
• Skilled in all dimensions of functionality, usability, reliability and Agile Methodology.
• Extremely hardworking with attention to detail and excellent problem solving skills.

TECHNICAL SKILLS:

Platforms: UNIX, Linux, Windows (NT, 2000, XP, 2003, Vista), Macintosh, MS-DOS

Programming languages: Perl, SQL, Java, UNIX, PL/SQL, HTML

Database systems: Oracle, MySQL, Microsoft SQL Server

Web Server: IBM Websphere, Data power (IBM), Weblogic

Networking: SS7 signaling & protocols, TCP/IP

Defecttracking software: HP Quality Center,RQM

Tools: and Utilities: Quality Center, JIRA, BugZilla, Microsoft Office, Microsoft Word, Toad, SQL Navigator

PROFESSIONAL EXPERIENCE:

Confidential

Software Test Lead

Responsibilities:

• Involve testing application with UNIX utilities. E2E testing includes Functional, System and SIT testing involvement with Agile Process.
• Attend review meetings with Director, PEs and Development team to understand functional requirements.
• Interacting with team to identify gaps in application, understand application flow, user expectation to test better application.
• Review the User Stories.Attend team meetings and walkthroughs to understand application flow, functionalities and user expectation for review and resolution of Business and System requirements.
• Actively participate in team processes and use of methodologies, including customized flavors of QA process.
• Writing high level test cases and low level test scripts in QAComplete and review with cross functional team to baseline.
• Prepare Test Environment, Test Procedures, Test Plan, Test Casesby discussing cross functional tem.
• Develop positive and negative test cases for functional testing and manually executed the test cases.
• Map test cases with User Stories to ensure complete test coverage, Identify test data requirements.
• Track Test Readiness Review (TRR) Checklist items for each project.
• Participate in Regression Testing for each build/release with Resting of defects in defect tracking.
• Work closely with Developers to isolate, track, and troubleshoot defects and monitored defects until resolved.
• Use ClearQuest to log, monitor and update defects found during testing with defect report for upper management.
• Involve in different major and minor release testing by updating test plan with testing methodology, reviewed test results and analyzed defects and resolved with team.
• Providetimely status updates and reported defects and follow-through as necessary to complete the testing cycle.

Senior QA Analyst

Responsibilities:

• Interacted with the project team to gain an understanding of the business environment, technical
• Define, identify, collect, and organize detailed information relating to testing requirements.
• Analyzed E2E flow of application with cross functional team to identify key functionalities of application.
• Review business requirements, participate and validate requirement and specifications change of requests
• Designed testing scenarios and test cases to demonstrate conformance to all functional and non-functional requirements as defined in business or technical specifications
• Test case reviews and sign-off with development teams to implement QA testing process and get feedback from cross functional team.
• Data setup for testing and involved in testing strategy of release application includes environment selection with tools.
• Performed sanity testing with acceptance test cases and execute test cases from Quality Center. Daily testing team meetings with lead to identify gaps, defects and discussion with upcoming changes.
• Supported business users during the execution of user acceptance testing by providing data and monitor defects and interact with team to sign process.
• Collaborated with project team members on development and customer issues; identified gaps and retest and regression testing.
• Performed problem analysis and resolution, defect researching, and resolution analysis of test results to resolve discrepancies escalate issues.
• Adhered to established standards and methodologies. Utilized tools and methodologies to improve individual effectiveness and to increase efficiencies in the QA process.
• Involved in key learning process after each release to implement process in future as a part of QA process Management.
• Reported, provided testing project feedback and archive testing assets in order to verify completion of testing. Highly motivated, detailed oriented, ability to work independently as well as a team member with excellent technical, analytical and communication skills.
• Met timelines, milestones, and deliverables and provided timely weekly status updates.

SQA Engineer

Responsibilities:

• Analyzed user requirements and software requirement specifications documents and performed Gap Analysis to identify variant between Customer Operation and business requirement logic.
• Mapped test cases to requirements to ensure complete test coverage, Identified test data requirements.
• Attended review meetings with business analysts, development team and end users to understand functional requirements.
• Writing high level test cases and low level test scripts in QA Test Plan and review with cross functional team to baseline.
• Developed positive and negative test cases for functional testing and manually executed the test cases.
• Validate GUI and Back End testing process by developing strong SQL script to validate data and test set up data.
• Interacting with team to identify gaps in application, understood application flow, user expectation to test better application.
• Actively participated in team processes and use of methodologies, including customized flavors of QA process.
• Logged and followed defects in defect tracking system through lifecycle (from creation to resolution) Created weekly issue logs and provided documentation to discuss and share with the team for resolution to common problems and solutions.
• Provided management with daily statistics of the test creation and execution and discuss blocking issue.
• Performed regression testing to validate that the new code has no adverse effect on the current system. Writing test plans and test cases, updated in each release with Revision History and save in RQM.
• Tracking defects with severity using RQM and involved in defect root cause analysis.
• Provided weekly management status reports and coordinated meetings between test team and development team to review defects. Performed sanity testing on new builds on various environments, set up test data in each release.
• Tested resolved defects on the new build released with Retest & Regression Testing for better quality.
• Supported Change Control by reviewing impact of all modules planned all release schedules, back out plan.
• Followed software testing methodologies and plans to ensure software product quality.
• Performed Functional testing to check if the application is error prone according the requirement specifications.

Senior QA Software Test Engineer

Responsibilities:

• Interacted with System Analyst to analyze business requirements, Gap Analysis, E2E flow of application and involved in impact analysis for changes business rules.
• Designed and developed QA Test Plan/Test Cases using Testing methodology with all possible Use Case to cover all testable function in Positive & Negative Testing.
• Provided Test metrics on the results of system testing activities; coordinated and collaborated with others in analyzing collected requirements to ensure system development and implementation plans meet customer needs and expectations.
• Confirmed and prioritized project plans and deliverables per customer requirements and deadlines; and stayed current on emerging tools, techniques and technologies related to software testing.
• Helped drive automation innovation (participated in testing tool analysis and/or reviews, assisted and/or trained other manual testers in automation, implemented recommendation to improve test automation).
• Developed SQL Script (Developed complicated SQL Script in Toad) to validate data, automated UNIX based process (Using UNIX Utilities with Shell Scripting and executed all test scenarios in minimal time).
• Set up Test Environment including refresh database from production, maintained test environment with upcoming release.
• Involved in key learning process after each release to implement process in future as a part of QA ProcessManagement.
• Assisted in continually improving our software development process and the development environment.
• Interacted with team to resolve daily issues in installation, code delivery, documentation, and defects.
• Involved in testing of multiple applications with QA, SIT and UAT testing by documenting, reviewing, resolving defects, follow up with interface sign-off.
• Supported Change Control by reviewing impact of all modules planned all release schedules, back out plan.
• Supported production support team in production Trouble Ticket to analyze root cause of problems and resolved with team.
• Involved in production support testing assisted team in staging testing, support in change control request.
• Involved in different major and minor release testing by updating test plan with testing methodology, reviewed test results and analyzed defects and resolved with team.
• Expertise with testing Quality Center and Toad for defect tracking and database use.
• Strong Project Management skills like Test planning with LOE, test estimation and resource plans, Set up test environment.
• Ability to multi-task effectively, Excellent verbal and written communication skills and attention to fine details.

Senior QA Software Tester

Responsibilities:

• Analyzed Business Requirements and understood customer and developed QA/SIT Test Plan using Testing Methodology.
• Demonstrated QA Test Plan with cross-functional team to approve business logic and baseline documents.
• Participated in unit testing and verified entrance criteria of QA and set up configuration data with developer and updated release notes.
• Performed sanity testing using post installation check using release notes and identified installation or code initial problems.
• Communicated with Project Management to establish LOE of each phase of SDLC and prioritized QA task.
• Developed SQL Script to validate Data Transaction in Front End Testing. Developed complicated and execute via Toad and saved Test Result.
• Worked with peers in development and other organizations to troubleshoot and resolve project issues both technical and non-technical in nature.
• Performed functional testing by deployment request, sanity testing, prioritized QA Test Cases within project plan.
• Performed Defect Root Cause Analysis, interacted with related Team, and tracked defects in a Test Director.
• Performed impact analysis and executed test scenario with Regression Testing.
• Involved in Back End Testing using UNIX Utilities and automated Regression Testing using Korn shell scripting.
• Involved in System Integration testing with external &internal interface team and performed E2E Testing.
• Assisted business & marketing team in execution of UAT by providing data.
• Involved in System Integration Testing with external/Internal interface and understood overall customer business functionalities.
• Shared technical information with team and involved in production testing with critical production problem.
• Interacted with upper management to provide daily QA status, discussed outstanding issue and upcoming project functionalities.

QA Software Test Analyst

Responsibilities:

• Interacted with Business Team, Business Requirement Gaps Analysis, Customer Experience and Impact Analysis of application.
• Contributed to and monitoredtest planning, test preparation and scripting, and test execution according to define best practices, standards and procedures.
• Interfaced regularly with peers and management regarding test related topics including the coordination of test related initiatives with QA Test Leads, Project Managers, Development Managers, and other QA Core team members (SDLC Team).
• Participated in all phases of the IT Project Delivery Framework, including review of complex business and functional requirements. (Kick Off meeting, Change Control, etc).
• Assessed risk to quality service based upon results of verification and validation. Monitored adherence to established test standards and procedures. Standardized QA Process using Testing Methodology, Process Improvement.
• Expertise in Back End Testing and use of UNIX Utilities like awk, grep, sed, vi, network, process, file level, directory level, etc), automation with Shell Scripting in data file validation testing. (Unix Log File Testing, Process validation, running process in background, etc).
• Provided QA consultation services to support users of related test processes.
• Managed verification and validation activities for production modifications in production enhancement, interact with user, involved in automation of health check of application.
• Maintained document template libraries and internal project documentation like QA Test Plan, Local procedure, QA Test Results, etc.
• Organized and/or facilitates team member training sessions in each new application to implement process.
• Participated in both internal and external process improvement projects like QA, SIT, UAT Testing with business & Marketing and External Vendors team.
• Knowledge of relational databases like Oracle Database 11g to validate data testing in back end using complicated SQL script using Oracle functions.