SUMMARY:

• Solutions - oriented and innovative professional with over 8 years of experience in IT industry; poised to offer expertise spanning a range business and design best practices in as Sr. QA Analyst and Software Testing specific to Health Care Insurance, Excellent communication and problem solving skills
• Proficient in using test automation tools such as Selenium WebDriver/RC/IDE/Grid, QTP and Mercury Quality Center to develop automation testing scripts for web and client server applications.
• Good experience in creating automation framework along with developing, executing and maintaining automation testing script with Selenium Web Driver.
• Used requirement elicitation techniques like Interviewing, Brainstorming, Joint Application Development (JAD), and Rapid Application Development (RAD) sessions.
• Expertise to design mock up for UI solution using Photoshop, HTML, DHTML and XHTML.
• Proficient in both Manual and Automated testing using HP interactive products like - HP Quick Test Professional (QTP), HP Load Runner, HP Quality Center (QC) and Test Director.
• Strong experience in using QTP Integrated Environment (Step Generator, Synchronization, Data Table, Actions, Recovery Scenarios and Methods etc.).
• Experience in white box test frameworks like Junit & Web services using SOAPUI.
• Extensively used Quality Center (QC)/ALM, Microsoft Team Foundation Server (TFS) to Test Cases, Test Execution and Defect tracking.
• Experience of Quick Test Professional features like Descriptive programming, Exception handling, Object Repository & Checkpoint.
• Worked on Data migration, FACETS version upgrades Reports Implementation, letters, Inbound/outbound Interfaces and FACETS Extensions. Implemented EDI transactions 837, 835, 270/271, 276/277 and 834.
• Familiarity with current industry standards such as HIPPA guidelines (4010 & 5010) and EDI Transaction. Extensive experience in EDI implementations (Real and Batch Processing).Excellent experience in EDI transaction like 270, 271, 276, 835, 837
• Extensive experience in Quality Assurance and Analysis with expertise on Black Box testing, Regression testing, Integration Testing, GUI Testing, Compatibility Testing, Front End Testing (Functional Testing & GUI Testing), Automation, and Gray Box Testing.
• Expertise in Functional, Regression, User Acceptance (UAT) and Black Box testing.
• Extensive experience working with Databases such as Oracle, SQL Server and MS-Access.
• Expert in using defect tracking tools like Quality Center, Team Track, Jira, Bugzilla and Clear Quest.
• Experience in Migrating and upgrading from any version of Test Director to Quality Center.
• Good experience in using SQL Queries to make sure that data was entered properly in the right tables, when the data was entered from front end screen.
• Maintaining the Traceability matrix and defect tracking using different tools like ALM Quality center, Quality Center, Clear Quest and Test Director
• Experience with testing on UNIX and Windows environments.
• Good knowledge on different modules within healthcare (Membership, billing, enrollment, claims).
• Experience with HIPAA compliance and Healthcare systems.
• Experience providing primary analysis for business processes running on the EDI (Electronic Data Interchange) standard.
• Experience handling HIPAA ANSI X12 (270/271, 834, 835, 837, 276/277), ICD 9/10.
• Experience with health care Systems: FACETS, ITS (Interplan Teleprocessing Services), QNXT, Medicare Part D and Medicaid systems.
• Claims, Provider, Recipient, Procedure Drug and Diagnosis (PDD), Explanation of Benefits (EOB).

TECHNICAL SKILLS:

Automated Testing Tools: Selenium WebDriver/RC/IDE/Grid, Junit, TestNG, Jmeter, SoapUI, Cucumber, QTP, Win Runner, Load Runner, Microsoft team foundation server (MS TFS)Test Management Tools: Test Director, ALM, Quality Centre 11.0/10.0/9. x/8.2., Waterfall, Agile, RUP, Scrum

Scripting Languages: TSL, VBScript, Java Script.

Languages: C, C++, Java/J2EE, VB, HTML, XML and SQL

Build Tools: Ant, Maven

Continuous Integration tools: Hudson, Jenkins and Cruise Control

Browsers: Internet Explorer 6/7/8, Firefox, Google Chrome

IDE: IDE, Eclipse, My Eclipse

Protocols : HTTP/HTTPS, FTP, TCP/IP.

Database: Oracle, MySQL, MS SQL Server

Operating System: Windows NT/2000/XP/Vista/7, UNIX.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

QA Analyst

Responsibilities:

• Reviewed and analyzed the Business Requirement Documents and Technical requirement documents.
• Used Firebug/Fire Path Add-on tools to identify the Object’s id, Name, XPath, link in the application.
• Checked all import/export and Data Transformation into the Staging, Production and Data Warehouse environments.
• Prepare test cases for ETL testing and execute them. After execution do reporting of defects.
• Prepared, distributed and tracks defect reports using defect tracking tool Pivotal Tracker.
• Run script as a batch file through ANT and generated testing report.
• Defect logging and tracking using TFS.
• Participated in identifying the Test scenarios and designing the Test cases.
• Understood business requirements and program specification project deliverables to develop test validation matrix, test cases, test data in ALM and manually test the web application. Follow up for fixes and verification, defect tracking and reporting using Team Foundation server (TFS)
• Validated SOAP responses by using assertions like XPath match, schema compliance, contains, SOAP fault etc.
• Validated Request / Response WSDL/SOAP using SOAPUI.
• Developed automated scripts using QTP to perform functional and regression testing.
• Created and Executed Test Cases Manually as well as verify the actual results based on expected results
• Implemented traceability to increase / improve the coverage.
• Prepared the test cases and test scenarios detailed in Microsoft Excel.
• Transformation of use cases to test scenarios and designing test plans and test cases.
• Analysis of Test results and defects to estimate progress on a daily basis.

Environment:, VB Script Crystal, QTP, HTML, CSS, Web server-, MS Office Suite, SQL and Windows. HP - ALM, Unix. IBM Mainframe. Foundation Server (TFS), Share Point

Confidential, Saint Louis MO

Sr. QA Analyst/ Automated Testing

Responsibilities:

• Integration, System and User Acceptance Testing experience.
• Testing both inbound and outbound, and XML files converted by Biz Talk that were in EDI format and prepare analysis document with various results
• Involved in writing Test plans, Test cases and responsible for executing the Test Scripts.
• Responsible for designing, developing test plans use cases and executing test scripts.
• Performed Smoke, Integration, functional, Regression, and system testing.
• Interacted with Business users and Technical team in providing clear solutions to requirements.
• Participated in development of Functional test plans, test cases, test strategy and estimation of test duration.
• Designed and executed automated Test Suites using Selenium WebDriver and Junit framework.
• Developed inbound load and outbound extract programs, data sweeps, etc.
• Worked on Member Management, Eligibility, Claims, and Billing modules within QNXT.
• Tested the changes for the front end screens in QNXT related to following modules, test the QNXT batches (member load, Billing, Provider, etc.
• Analyzed business requirements, system requirement specifications and responsible for documenting functional requirements in ALM
• Used Microsoft team foundation server (MS TFS) for defect management tracking purposes Logging defects,
• Worked on Web Services and Tested XML data for validity. As part of Web Testing used SoapUI for verifying Request-Response data.
• Inserted Check Points to Check for the broken Links, Text, and standard properties of an object using QTP.
• Used SQL Queries to find out test data and validation through DB2.
• Provided Efforts Estimate and coordinated the test schedule using Agile testing methodology in UAT phase.
• Compliance check of various transactions (270/271, 834, 835, and 837).
• Manual Test case preparation for EDI 837 I and P, 834 and 820 in Rational Test Manager
• Performed End to End testing on EDI 837 I and P, 834 transactions.
• Used FACETS Analytics for fast and easy retrieval, display and grouping of information for performing queries and generating reports.
• Configured FACETS.to adhere to customers work flow for claims processing, claims automation and group administration
• Worked on Value added routines in Facets and provider and subscriber modules.
• Ongoing membership maintenance load programs, input files being both Proprietary and HIPAA 834 file formats.
• Vendor outbound extract programs, files being in both Proprietary and HIPAA 834 formats.
• Worked with HIPAA Team for RIMS Companion Guide of X12 ANSI 270/271 and 276/277 Companion guides for Professional and Dental claims. Cross-functional team member in the implementation of the ANSI X12 involving 837 HIPAA compliance and 835 Remittance Advice.
• Used Parameterization to fetch data to test the application using QTP.
• Used Process log browser to view different types of log history files to figure out issues with 834 transactions.
• Performed Data driven testing using Selenium and Test NG functions which reads data from property and XML files.
• Analyzed 824 and BRR reports to find the issues with 837 I and P, 834, and 820 transactions.
• Tested the changes for the front-end screens in Trizetto FACETS, related to following modules, test the Trizetto FACETS (membership, Billing, Provider, etc).
• Interacted with Business Users, Developers, and Testers to resolve High Severity issues within TFS throughout Software Development Life Cycle (SDLC)
• Co-ordination of front-end changes in multiple development and testing environments.
• Reviewed Test Strategy and Test Plans to ensure that they reflect and include all functional, Performance, Usability and Security requirements.
• Execution of scripts and generated the defect reports using MS TFS for ADT
• Used MS SQL Manager Studio 2005 to query the MS SQL database.

Environment: CD10 EDI X12N 4010, FACETS MS SQL Server, Microsoft team foundation server (MS TFS),, Soap UI, Selenium, Quest, Rational Manual Tester, Rational Test Manager, Frameworks Agile QTP, Load Runner MS SQL Server Reporting, Service(SSRS), MS Share Point.

Confidential, St. Louis, MO

QA Analyst/ Automation Test Engineer

Responsibilities:

• Professional experience in various Testing suites, agile methodologies and monitoring tools for the above projects
• Developed Test Cases for Functional, Integration and Regression Testing.
• Participated in Creating and Execution of Test Plans, Test Cases and Test Scripts.
• Reviewed the business and functional requirement documents and identified test scenarios.
• Performed functional tests using Selenium Web Driver with data driven framework and documented test results.
• Worked in agile environment on testing iteratively against newly developed code until quality is achieved from an end customer's perspective.
• Write complex SQL queries in DB2
• Authored Test cases for HIPAA EDI Transactions 270/271, 276/277,278, 837/835
• Executed Test cases manually by composing 270, 276,837,278 EDI files and dropped inbound and check response 271,277,835 using interleaves and outbound
• Extensively used SOAPUI to test the Web Services
• Identified the bugs and kept track of the defect report using ALM Quality Center, and also analyzed the root cause for defects.
• Performed regression, integration and functional testing on the builds of the application.
• Conducted Backend test using SQL queries to verify the Integrity of the Database.
• Created and executed data driven test scripts in QTP.
• Follow up for fixes and verification, defect tracking and reporting using Team Foundation server (TFS)
• Performed Back End testing of the database by using SQL queries to make sure that the database reflects the updates/change, to verify the database Integrity
• Responsible for writing JAVA code to be used in testing of the application using WebDriver, JUNIT and Eclipse.
• Used SQL Queries to retrieve the data from various Tables and to test the database.
• Tested modules developed using spring and Hibernate for transaction handling.
• Provided the management with test metrics, reports, and schedules as necessary and participated in the walkthroughs and meetings.
• Logged the defects using Quality Center and TFS and used Agile/Scrum methodology .
• Written and maintain automated testing scripts using QTP.
• Implemented agile methodologies and participate all scrum meetings.
• Contribute to continuing process improvement of quality assurance standards and procedures.

Environment: ICD10EDI X12N 4010HP Mercury Quick Test Pro, Quality Center, FACETS, MS Outlook, Soap UI, Frameworks MS Java, Eclipse, JUnit, Selenium, (TFS)Agile, XP,UNIX,EPIC Web Driver, Java Script, Tomcat, Ant, SQL server, XML, Pivotal Tracker.

Confidential, Gaithersburg MD

QA Tester

Responsibilities:

• Prepared Master Test Plan, Quality Assurance Plan, Problem Reporting Procedure, Test Strategy report, Bug Summary report.
• Wrote Test cases from SRS and BRS and Document them in Quality Center.
• Completed End to End testing on entire claims life cycle with testing the EDI transactions like 837,276,277,835, 834, and 270,271,278.
• Participated in creating the XML Files and tested the Rules Edits (Adjudication Process) using this XML Files by placing in the respective folders at server side.
• Configured and Schedule the Batch Processes and verified if the batches are executed properly and verified if the transactions are successfully completed.
• Created the Integration and Functional Test Plans.
• Wrote Test cases from SRS and BRS for both Integration and Functional Testing.
• Maintained Traceability Matrix between Requirements and Test Cases using Quality Centre.
• Created various reports using Quality Center for the project with WAMMIS
• Database integrity testing by executing SQL statements.
• Identified the bugs and kept track of the defect report using ALM Quality Center, and also analyzed the root cause for defects.
• Performed extensive Regression Testing for subsequent versions of the application using QTP.
• Placed Test cases, Test scripts, and Expected results in Quality center.
• Also done end to end testing on entire claims with EDI Functional Acknowledgement Transaction Set (997).
• Good knowledge and experience on various X12 transactions.
• Worked extensively on various EDI’s like 270/271, 276/277, 835/837, 277U.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Specification and technical Specification and documented in Mercury Quality center.
• Used Mercury Quality center for documenting the test scripts.
• Worked on HIPAA X12 claims 837 (Institutional, Professional and dental claims) and also on HIPAA X12N 835 version 4010 A1 electronic remittance advice.
• Planned, coordinated, and monitored project levels of performance and activities to ensure project completion before or On-Schedule and laid down standards of performance.
• Created an end-to-end integrated test script that meets business functionality.
• Involved in the review and allocation of requirements to hardware, software, and manual operations.
• Performed Backend Testing by writing SQL statements to review the returned data to ensure that the correct data was retrieved.

Environment: Windows, Oracle, Sybase, Onyx, MMIS HIPAA 4010A1, X12 Mercury ALM,Quality center, Web logic, Crystal reports, Java, JavaScript, HTML and Lotus Notes.

Confidential, Charleston, WV

QA Analyst

Responsibilities:

• Analyzed the Business Requirement Document (BRD), Explaining requirement to team members and review Test Cases, Test Strategy created by Team Members and report to QA Manager.
• Worked on Integration of billing from multiple billing systems using Amdocs.
• Tested the companion guide of HIPPA 4010 with Quick Test Pro.
• Responsible for trouble-shooting and testing of ICD-9 coding logic sets.
• Involved in GUI configuration, Functional and Regression testing during various phases of development of the application using Quick Test Pro.
• Involved in testing HIPAA EDI Transactions and mainly focused Eligibility Transactions.
• Participated in the conversion of ICD9 to ICD10 using the mapping tool GEM.
• Authored Test cases for HIPAA EDI Transactions 270/271, 276/277,278, 837/835
• Responsible for conducting Performance Testing of the application using Load Runner
• Bug reporting, tracking and documentation on the Bug tracking System using Bugzilla
• Used SQL queries to retrieve data from tables and to perform back-end testing.
• Used UNIX commands to extract and examined the log files from server to identify the root cause of issues and found the potential issues from server side logs.
• Extensively used QTP integrated environment like Synchronization, Data Table, Actions, Recovery scenarios, methods etc.
• Performed testing and implementation of X12 HIPAA standards for 837.
• Utilized techniques such as Ramp Up, Ramp Down, Transaction Point in Load Runner
• Performed sanity, smoke, unit, integration and functional testing manually
• Recorded and enhanced User Scripts by inserting Transaction points, Rendezvous points into User Script in WAPT.
• Performed project customization, reporting and bug/defect tracking using Bugzilla.

Environment: ICD10EDI X12N 4010HP Mercury Quick Test Pro, QC, QTP Quality Center, SQL, Load Runner, Bugzilla, Oracle 10g, VB.Net, UNIX,