SUMMARY:

• More than 8 years in Software Quality Assurance and experienced in Leading End to End Manual Testing Projects. As a QA Delivery Lead, responsible for client interaction, team management, review and delivery of testing artifacts in Waterfall and Agile model. Other responsibilities include resource planning and estimation, supervise, coach and mentor direct team members Onsite and Offshore.
• Experienced working as a QA Lead / Project coordinator in an Agile team to ensure projects meet the assigned goals and delivered on time. Demonstrates strong organizational skills along with excellent written and verbal communication skills.
• Good Documentation and Process Management skills with an ability to effectively understand the business requirements to develop a quality product.
• Experienced implementing SAFe (Scaled Agile Framework) methodology, Communication, Story - based development, Relative Point estimation, Iteration/Sprint Planning, Task meetings and retrospective, Demos and conflict resolution.
• Experienced working hand-in-hand with Product Owner and Agile Team to break down, groom User Stories, into small functional stories. Defines test conditions and develops test plans & scripts.
• Proven experience working in a rapid incremental delivery method (Agile Scrum) and ability to lead teams on short and long-term projects.
• Exposure to all stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
• Experienced in writing Automation Test Scripts & Test Cases for web testing using Selenium WebDriver / TestNG for web based applications. (Java Script) Experienced in testing and validating product enhancements and new product launches for Web and Mobile applications.
• Experienced in testing Mobile Application such as Native/Web Based applications.
• Experienced in Testing Responsive and Non Responsive web pages.
• Hands on experience on Perfecto Mobile and Cross Browser Testing Tool (CBT) for Mobile Device Testing and browser testing.
• Experienced in identify testing Risks and develop solutions to mitigate.
• Possess knowledge of GITHUB
• Experienced in writing and executing SQL Queries
• Experienced using Test Management Tools like HP Quality Center - ALM and Rally.
• Experience with testing ATG eCommerce platform and web based applications.
• Hands on testing experience in quality assurance in an eCommerce (B2C) transactional website environment.
• Experience testing in a B2C website which includes Credit Card transactions, Inventory management and Promotions.
• Experience in Testing the integration of common web technologies like Content Management, Multi-device support (mobile, desktop, Site Kiosk) and Web Analytics
• Diverse experience as a Validation Engineer with emphasis on Computer System Validation (CSV) with profound knowledge of FDA rules and regulations.
• Excellent writing, executing and reviewing skills for validation protocols like IQ, OQ, PQ for Computer System validation (CSV).
• Experience in writing Functional Requirement Specification (FRS).
• Participated in creating User Requirements Specifications and Functional Requirements Specifications by interacting with the end users, testers and developers.
• Author Functional Test Cases from Business requirements, use cases and mockups provided and ensure full coverage for the Functionality or module.
• Strong testing skills in performing Integration, hardware testing, User Acceptance Test (UAT), R egression, and Certifying testing.
• Possess outstanding problem-solving skills, strong written and oral communication skills, strong ability to understand business and functional requirement documents.
• Attention to detail and ability to work in tighter schedules and on different applications concurrently
• Excel at communicating with stakeholders’ / project members to provide accurate reporting and information regarding the ongoing Testing efforts.
• Experience leading test teams, escalating defect meetings, defect triage, setting targets, etc.
• Effective Time Management Skills and consistent ability to meet client deadline.

TECHNICAL SKILLS:

Web Browsers: IE7,8,9,10, Chrome, Firefox and Safari

Mobile Application / Browser: Android and iOS

Main Frame / Content Management and Data Processing: AS400, SAP, ATG10 - Business Control Center (BCC) and DynAdmin

Requirement/Quality/Configuration Management Tools: Selenium, HP ALM, Rally, Perfecto Mobile, GitHUB, Cross Browsing Testing Tool, Charles Fiddler

SDLC Methodologies: Waterfall and Agile

Operating System: Windows OS, UNIX, LINUX, MAC

Programming Languages: C, C++, Core JAVA, JAVA Script

Document Control: MS SharePoint, Documentums

Microsoft Tools: MS Word, MS Excel, MS PowerPoint, MS Visio

Life Sciences: FDA Quality system regulation, 21 CFR part (11, 210, 211, and 820), cGxP (cGMP, cGDP, cGLP), GAMP, IQ, OQ, PQ

PROFESSIONAL EXPERIENCE:

Confidential, River woods, IL

QA Lead / Project Coordinator

Responsibilities:

• Led large teams of UAT Testers onsite and offshore on multiple projects. Main duties are planning, estimating user stories, analyzing the requirements, estimating the resource efforts, estimating number of Test Cases, participate in Agile sessions, User stories grooming, Designing, Reviewing and Execution of Functional /UAT Test Cases. As a Lead QA Analyst also help facilitate User Acceptance Testing either by providing test scenarios/test data and coordinating efforts during UAT and serving as Testing SME.
• Conducting all Test Lead activities such as task allocation, team progress, daily status reports, defect management removing impediments for team, communicating and acting as a liaison between higher management and team and managing all testing documents such as Test Strategy and Test Plan.
• Actively participates on an Agile Team by Coordinating with Project Managers, Development Team, Business Analysts, and End-Users for better business productivity. Worked closely with business team to understand the Requirement Document in creating Test deliverables for delivering product functionality in an iterative process.
• Experienced at driving and enforcement of Scrum rules and Scrum ceremonies - sprint Planning, sizing, grooming, daily stand-up, retrospective and Demo’s.
• Educate and train peers and subordinates on the QA process and provide guidance to them when they are unclear about the process.
• Collaboratively working with Product Owners/Developers and proactively identify defects and risks during iteration/sprints. Analyze, troubleshoot and triage defects and reported issues, escalate the priority on critical pending issues and coordinate with product development teams to resolve and ensure that the defects are closed within the required timeframe.
• Performs Functional / UAT in web & cloud environments of websites, banners, mobile applications, and emails to ensure requirements are satisfied.
• Develop / Author Test Deliverables, such as - Test Plans, Test Strategy, Test cases, Test Scripts, Traceability matrix, Defect report and Test Summary Report.
• Proven ability to test web applications and mobile applications.
• Experienced on Perfecto Mobile and Cross Browsing Tool for Mobile Device Testing.
• Identify testing risks and develop solutions to mitigate.
• Experienced using Rally Tool for maintaining User Stories and HP QC ALM for Test Design, Execution and Defect logging.
• Worked on multiple projects on various platforms including iOS, Android, and multiple browsers.
• Reached milestones successfully through different methodology of deliverance; such as, Agile Scrum and Kanban, and continuous delivery depending on the project.
• Worked as Principal liaison for delegating system requirements to the offshore Testing Team throughout the duration of the project.
• Perform manual Testing of SOAPUI using Postman Tool
• Experience writing Automated Test Cases using Selenium. (Java Script).
• Performed Sanity and Smoke Testing of the application manually after each build.
• Experience setting up test environments and test data.
• Regression Testing on web application and mobile application.
• Strong communication skills, self-starter, self-motivated, passionate and ability to juggle multiple priorities and manage extended cross-functional teams of contributors and subject matter experts.

Confidential, Naperville, IL

Quality Management Engineer

Responsibilities:

• Understand the Application and Analyze the Business and Functional Requirements.
• Apply defined QA Processes to plan, design, implement, execute, evaluate and report results of software testing under minimal supervision to ensure a quality product. Validate business requirements are fulfilled by the test scenarios.
• Identify, create and execute processes to perform meticulous testing of all technology applications. This includes functional and regression testing of front and back end functionality, scheduled and ad hoc batch job outputs.
• Experience in Testing the integration of common web technologies like Content Management, Multi-device support (mobile, desktop, Site Kiosk) and Web Analytics
• Experience with testing ATG e-Commerce platform and web based applications, which includes Credit Card transactions, Inventory management and Promotions.
• Knowledge of web analytics tool - such as core metrics
• Experienced in writing and executing SQL Queries
• Performed Manual/Functional Testing in areas like End to End orders processing, CI/CA Feeds, Core Metrics, Dotomi, Buy On Line (BOL), My Account and Cart functionalities.
• Performed Cross-browser testing of web-based solutions.
• Tested various operating systems and browsers.
• Tested Back-end processing (credit card & payment processing), Inventory/order fulfillment. (Data Base, AS400 & SAP)
• Performed end to end testing on Mobile Applications and Site Kiosks.
• Participated in regular project status meetings related to testing.
• Worked after hours during Production Implementation to perform Sanity Test, by doing testing in production environment after the code is deployed in every Release.
• Communicated with testing leads to ensure all requirements were covered on time.
• Directly supervised junior Testers and assisted in interpretation of requirements.
• Reported daily and weekly status reports on progress as required by the management.
• A hard working, open-minded individual possessing excellent communication, presentation & interpersonal skills with willingness to learning new technologies/sharing ideas and can work under tight schedule.

Confidential, Waukegan, IL

Validation Analyst

Responsibilities:

• Validated 21 CFR Part 11 compliance strategies for TLIMS
• Involved in interaction with System Owners, Business Analyst and Technical Writers
• Played a major role in performing Part 11 assessment, especially contributing to the components involved in maintenance of Electronic Records (ER), Electronic Signatures (ES) and Audit Trails in accordance with 21 CFR Part 11 regulations.
• Participated in writing and reviewing procedures and Functional Test Scripts for the TLIMS application.
• Analyzed Business, User and Functional requirements to develop Test Scripts
• Participate in testing of the changes to the system (TLIMS) by developing test data sets, dry-running test scripts
• Authored, reviewed and executed manual test cases, analyze results, report and track defects, verify fixes, and perform follow-up work to resolve issues.
• Reported daily and weekly status reports on progress as required by the management

Confidential, Round Lake, IL

Validation Analyst

Responsibilities:

• Validated global internal controls and FDA compliance for medical device servicing via a custom built Excel-based application.
• Liaised directly with Subject Matter Experts, Business Users, and Development personnel to gather software requirements and communicate with development team.
• Gathered and documented business objectives, specifications and requirements.
• Communicated and interacted effectively with technical and business resources.
• Maintained business process documentation for changes in project requirements, incident reports, and maintenance of product.
• Conducted JAD sessions with the team members (Developers, Testers, and the SME’s) and concluded the meetings with resolutions
• Involved in preparing documentation for all aspects of the computer system validation life cycle, in accordance with FDA regulation, i.e 21 CFR Part 11, including Installation Qualification (IQ), Operational Qualification (OQ), Performance Qualification (PQ) specifications
• Prepared, Reviewed and executed test cases Installation Qualification (IQ) test cases and Operational Qualification (OQ) test cases.
• Perform test case run analysis to determine adequacy of testing, including coverage, boundary and regression analysis, software design, verification testing - review software requirements and provide input to ensure they are testable.
• Updated the Requirement Traceability Matrix (RTM), updated change control management documents.
• Prepared Qualification Protocol, Functional Specifications and Design Specifications.
• Performed paper based Test execution and used HP Quality Center 10.0 for Test execution and Defect Tracking.
• Hands on experience on using Requirements, Test Plan, Test Lab and Defects modules of HP QC 10.0
• Maintaining all documentation pertaining to qualification and validation.
• Created flow diagrams, Process Diagrams on MS Visio.
• Reported daily and weekly status reports on Progress as required by the management including testing results, test case coverage, Requirements coverage, defects discovered and their status.
• Assisted Validation Lead in preparing Trace Matrix, Discrepancy and Incident Reports.

Confidential, Cincinnati, OH

Software Quality Assurance Analyst

Responsibilities:

• Perform analysis, design, and testing assignments while adhering to Company’s IT project life cycle methodology, and it's internal and external documentation, training, and compliance standards
• Responsible for defining and designing commercial lending loan approval process which resulted in data collection and analysis compliance
• Consulted with senior management to define managerial and operational reporting requirements and business needs
• Interacted with business users and analyzed Software Requirements Specifications document for Documenting workflow implementation.
• Developed validation strategies to validate custom web applications, and integrated hardware, document workflow.
• Performed Integration, System, Regression and User Acceptance Testing End-to-End Testing determines system correctly performs the business process from beginning to end.
• Validation of functionality of each module in System Test and accordingly update the results and raise defects in HP Quality Center.
• Validation of the system functionality by business users in User Acceptance Test update the results and raise the defect in HP Quality Center.
• Created Different Cases/Applications as per the Requirement.
• Used HP Quality Center to analyze, Track and Document defects.
• Analyzed business requirements and functional design documents to prepare Test Plan to define objective, scope and test strategy of the project.
• Prepare, execute and review manual test cases, analyze results, report and track defects, verify fixes, and perform follow-up work to resolve issues.
• Participate in the setup, configuration, and maintenance of hardware test environments.

Confidential, Ft. Worth, TX

Software QA Analyst/Validation Analyst

Responsibilities:

• Involved in preparing documentation for all aspects of the computer system validation life cycle, in accordance with FDA regulation, i.e 21 CFR Part 11, including Installation Qualification (IQ), Operational Qualification (OQ), Performance Qualification (PQ) specifications
• Prepared, Reviewed and executed test cases Installation Qualification (IQ) test cases and Operational Qualification (OQ) test cases.
• Prepared test case and test script, trained users on the system and evaluated the implications and impact of 21 CFR Part 11.
• Involved in preparing compliance report about the existing status of the cGLP, cGMP
• Coordinates daily team activities to ensure project schedule remain on target.
• Maintaining all documentation pertaining to qualification and validation

Confidential, Dallas, TX

Test Analyst

Responsibilities:

• Gathered and developed test data.
• Executed Regression Suite Test Cases for System, Integration, Functional, UAT and Certify Testing using HP QC.
• Defined defects and carried out test reports using Bugzilla as Defect tracking system.
• Reported daily status reports on Progress as required by the management.