SUMMARY:

• Over 6 years of IT experience in Manual and Automation testing of Client Server, Web Applications & Mainframe applications as a Test Analyst.
• Extensive experience in Healthcare & Telecom domains.
• Experience in Software Development Life Cycles (SDLC): Waterfall model and Agile (Scrum)
• Competencies across;
• Test Planning, Test cycle estimation and Test Strategy document creation and defining SQA processes whenever required.
• Preparing different test case documents like system / integration /User Acceptance test cases and test scenarios fulfilling the business requirement of the system.
• Defining the process for actual testing, defect reporting and bug fixing.
• Managing automation of test script for functional / regression testing, execution of automated script and analysis of the result.
• Demonstrated abilities in handling the complete projects; managing offshore/near - shore projects, gained functional skills in analyzing the client requirements: project coordination activities entailing planning, scheduling, application maintenance & enhancement, project progress monitoring, regular reporting to various stakeholders and delivery Owners.
• Strong experience in using defect tracking tools like HP Quality Center & JIRA
• Participated in all the Sprint Ceremonies (Daily Scrum Stand up, Sprint Planning, Sprint Retrospective, Backlog Refinement & Sprint Review)
• Experience working with databases like Oracle, MS SQL Server, Access.
• Experience in managing the entire quality process management, administration and testing of application-based system using Quality Center.
• Experience in developing Requirements Traceability Matrix (RTM) mapping requirements to test cases.
• An astute planner with exemplary communication, relationship management, analytical and organizational skills.

TECHNICAL SKILLS:

Testing Tools: WinRunner 8.2, CET (Convergys Easy Test Tool), SOAP UI 4.5.0

Reporting Tools: Quality Center (HP QCT) 10.0, 9.2, 9.0, JackTrack, JIRA, CIRRUS, WMS

Methodologies: Waterfall, Agile (Scrum)

Operating Systems: Windows 2000/NT/XP, UNIX, Sun Solaris, MAC

Languages: C, C++

Database: Oracle 8i/9i, SQL Server 2008, MS-Access

Applications: MS Office, MS Visio, Lotus Notes, Sharepoint

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, VA

Environment: Java, HP Quality Centre 10.0, SQL Server 2008, XML.

Test Analyst

Responsibilities:

• As a Test Analyst, developed Test Plan & Test Cases based on the Technical Responses document, Functional Specifications & Design documents.
• Participated in Test Plan & Test Cases review with BA’s & Development team.
• Tested the Quick Care Options program that educates members about the offensive ER (emergency) visits & Automation of mass updates to the Health Program Contract Codes (HPCC).
• Involved in System testing, Integration testing, Regression testing and UAT support.
• Involved in preparing POT (Proof of Testing) documents during test execution.
• Coordinated with the third parties (Claims Processing Systems, Outreach Systems and Contract Product Systems) for external file deliveries and running the System Integration Testing & Validation of system updates.
• Extensively used SQL Server for backend testing
• Defect tracking and bug reporting using HP Quality Centre.
• Involved in Offshore/Onsite co-ordination & actively participated in project board meetings with all the stake holders

Confidential

Environment: HP Quality Centre 10.0, SQL Server 2008, Java, XML.

Test Analyst

Responsibilities:

• Tested Confidential Project that calculates the incentives/rewards based on the outcome for the various biometrics measures & integration between the MCC Companion & ININ Dialer (Genesys System) with Healthy Returns System (HRS).
• Coordinated with the third parties (Contract Product Systems, MCC Companion (CED), Genesys and ININ Dialer) for external file deliveries and running the System Integration Testing & Validation of system updates.
• Developed Test Plan & Test Cases and participated in review with BA’s & Development team.
• Involved in preparing POT (Proof of Testing) documents during test execution.
• Defect tracking and bug reporting using HP Quality Centre.
• Developed Testing Strategies and managed development of detailed test plans and schedules, coordinated all the levels of tests for different test phases - planning, design, setup, execution, and defect management.
• Extensively used SQL Server for backend testing
• Involved in Offshore/Onsite co-ordination & actively participated in project board meetings with all the stake holders

Confidential

Environment: HP Quality Centre 10.0, SQL Server 2008, Java, XML.

Test Analyst

Responsibilities:

• Tested Early Notification Grid layout changes, Sorting functionality for various reason codes on the Healthy Returns System (HRS).
• Involved in System testing, Integration testing, Regression testing and UAT support.
• Developed Test Plan & Test Cases and participated in review with BA’s & Development team.
• Reviewed and presented project information to key stakeholders, identifying key messages, risks and opportunities. Continuously forecasted the progress and momentum in key operations against planned objectives.
• Defect tracking and bug reporting using HP Quality Centre.

Confidential

Environment: HP Quality Centre 10.0, SQL Server 2008, Java, XML.

Test Analyst

Responsibilities:

• Tested Confidential for Enrolled & Engaged members for Case Management program on the Healthy Returns System (HRS).
• As a Test Analyst, developed Test Cases based on the Technical Responses document, Functional Specifications & Design documents.
• Participated in Test Plan & Test Cases review along with Test Lead, BA’s & Development team.
• Involved in System testing, Integration testing, Regression testing and UAT support.
• Defect tracking and bug reporting using HP Quality Centre.

Confidential, Cincinnati

Environment: Windows XP, CSM, Geneva 5.4, UNIX, C, C++, JAVA, OIT, HP Quality Centre & CET.

Test Analyst

Responsibilities:

• Involved as a Test Analyst for planning/execution of Solution Testing activities for CSM (Customer Service Manager) application.
• Involved in System Test planning for various functional areas of CSM like Customer Management, Account Management, Order Entry/Shopping, Service Location Manager, Case Management, Collections & generating reports
• Involved in creation of Test Scenarios, Test Cases & Test Execution.
• Involved in participating all the Sprint Ceremonies (Daily Scrum Stand up, Sprint Planning, Sprint Retrospective, Backlog Refinement & Sprint Review)
• Developed Requirement Traceability Matrix to ensure all requirementsare mapped to test cases.
• Involved in System Test Plan&Test Cases review with BA’s, Development team & Client (Duke ECS)
• Involved in Offshore/Onsite co-ordination & actively participated in project board meetings with all the stake holders.
• Defects were tracked, reviewed, analyzed & compared using HP Quality Center.
• Executing post build verification tests using Convergys Easy Test Automation Tool.

Confidential, Atlanta

Environment: Windows XP, CARE Billing System, Sun Solaris, C, C++, JAVA, OIT, JackTrack &AS400.

Test Analyst

Responsibilities:

• Involved as a Test Analyst for System Test planning/execution of features Light Speed (U-Verse) Combined Billing, Location Based Services (LBS) & Support for privacy order CPNI Feature testing
• Involved in creation of Test Plan & Test Cases and also participated in reviewing with SE’s, Development team and AT&T team.
• Involved in preparation of test data and testing the connectivity of external interfaces with CARE.
• Involved in understanding the ICBT & MRE interfaces for the Landline & Mobility rules validation by participating in the knowledge sharing sessions conducted by AT&T.
• Defects were tracked, reviewed, analyzed & compared using JackTrack.
• Involved in participating Business Requirements, High-Level Design, Server Design & Client Design documents review with System Engineers and Development team.