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Sr. Qa Analyst / Engineer Resume

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Hoffman Estates, IL

SUMMARY:

  • Years of QA experience in all phases of life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
  • Exposure to both Manual and Automated Testing of applications developed on Windows and UNIX platform.
  • Strong working experience in Financial, Confidential, Confidential, Property & Casualty, Airlines, Telecom/communications, Media/Broadcasting, Healthcare, Confidential domains.
  • Hands on experience in Agile / Scrum, Waterfall and Iterative Development Methodologies.
  • Good Understanding of different phase of Trade Lifecycle such as Account Set - up, Trade Order Generation, and Trade Order Execution, Order Settlement etc...
  • Managed program and project efforts for E-Commerce, POS, Supply Chain, CMS, and Web based applications, business strategy and web site content.
  • Experience working with application that involves different securities such as Stocks, Bonds, CD, Money Market
  • Strong subject matter understanding in Risk Management, Derivatives, Fixed Income Assets, Equity, Options, FOREX (Foreign Exchange), Mutual Funds, Hedge Funds, Portfolio Analysis and Investment Confidential .
  • Expertise in Point of Sales (POS) applications, store systems, Inventory and supply management tools and systems.
  • Strong experience and understanding of health care industry, claims management process, Knowledge of Medicaid and Medicare Services.
  • Understanding of HIPAA Standards and Compliance issues.
  • Experience with Mobile application testing - Confidential, Android, Blackberry
  • Experience with Mobile application testing - Confidential, Android, Blackberry and feature phones using Simulator "Device anywhere" “Perfecto”.
  • Expertise in Bug tracking using bug-reporting tools such as Test Director and Mercury Quality center.
  • Extensive knowledgebase of market risk and credit risk and reference data including client and securities/instrument data, product, and pricing
  • Confidential experience includes Personal Property Casualty and Commercial Automobile Product knowledge, Reinsurance for Commercial Property Casualty, Group and Life Confidential Systems, Health Confidential, Auto Confidential Home Owner Confidential and Crop Confidential .
  • Experience in Relinking Claims with the Policy Administration systems (PAS).
  • Good experience in using Mercury Interactive Automated Testing tools Win Runner, Load Runner, QTP, and Quality Center.
  • Experience testing mobile applications on iOS, Confidential, iPad, Windows Phone 7 and Android
  • Experience with Mobile application testing - Confidential, Android, Blackberry and feature phones using Simulator "Device anywhere".
  • Performed Black Box Testing, Unit Testing, Regression Testing, Integration Testing, Sanity Testing, Smoke Testing, Performance Testing, Stress Testing and Load Testing of Web-Based applications and Client/Server applications using Mercury Tools.
  • Very Good experience in using Automated Tool QTP in Client Server, Web-Based and Database Applications.
  • Create new, and modify existing SQL queries for use in the data integrity testing of the data warehouse application's ETL process
  • Used extensively SQL to perform backend testing.
  • Experience in performing various types of back-end testing such as data validation, data migration, data conversion, data integrity testing.

TECHNICAL SKILLS:

Testing Tools: Quick Test Pro, LoadRunner, ALM/Quality Center, Test Director, Selenium, Jira, Visual Source Safe, Visual Intercept, Rational Clear Case, Clear Quest, Visio, Rational Robot, Rational test Manager, TFS, Visual Studio Test Professional 2010 (VSTS), Microsoft Test Manager 2010 (MTM), Requisite Pro, Serena TeamTrack

Database: Access, Oracle 9i/10g, SQL Server 2005/2008, DB2

Platforms: Windows XP/2000/NT, Linux, UNIX, Mac OS

Mobile Devices: Blackberry (Curve, Storm, Bold, Torch), HTC, Samsung, IPhone, IPAD

Mobile Operating Systems: Windows mobile, Palm OS, Android, IOS, Blackberry OS

Microsoft Office Suite: MS Word, Excel, PowerPoint, Outlook

Software: Microsoft Office Suite, MS Project, Drupal, Flash, Dreamweaver

PROFESSIONAL EXPERIENCE:

Confidential, Hoffman Estates, IL

Sr. QA Analyst / Engineer

Responsibilities:

  • Executed automated test cases in QTP through Confidential and reported defects in Serena Team track.
  • Created automation scripts in QTP and made a suite of scripts when needed.
  • Interface with client business analysts, users to define and to document the testing scope and functional requirements for the POS store applications.
  • Create Test related documents such as Test Plan, Test Scenario, and Test Cases throughout the STLC.
  • Actively participated Agile and scrum meetings, review and developed test scenarios.
  • Gathered requirements for the integration of POS system with the supply chain system
  • Followed Agile Methodology to emphasize on real time communication over written documentation.
  • Involved in testing Web services and XML with tool called ‘SOAP UI’
  • Worked with three mobile application simultaneously: iOS, Android and WP7
  • Created and executed Order fulfillment test cases for end-to-end Online Cart/Check-Out module including Order Workflow, Tax Calculations, Shipping cost, Order Reviewing, User Accounts, Email Confirmations, Order Status, Etc.
  • Documented Test plans, Test Cases and decided schedules for Test Case execution
  • Conducted regular project meetings calls with onsite and off shore Team
  • Complex test scenarios were designed for iOS, Android and WP7 according to each OS
  • Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS etc...
  • Conducted System Testing, Regression testing, GUI Testing and Cross Browser compatibility testing during the releases and interacted with the developers to resolve any technical issues
  • Tested the various Service Oriented Architectures (SOAs), REST service validation and spanning across various web services using SOAP and WSDL across various applications
  • Worked on a E-Commerce Web-based application accessed by potential customers for all the different offerings
  • Implemented Test Management tool HP ALM 11.0 (Quality Center)
  • Implemented Functional Test Automation with HP Unified Functional Testing (UFT/ QTP ) software
  • Responsible for requirements gathering, analysis, detailed process flow design, user acceptance testing and rollout of new modified feature functionality deployed on the E-commerce website applications
  • Performed manual and functional testing on various parts of the application and used Sales force tool for offshore defect tracking and QC for onsite defect tracking
  • Written several complex SQL queries for validating Cognos Reports.
  • Wrote various SQL queries to validate data inserted, deleted and updated in the Oracle database
  • Wrote SQL queries and performed Back-End Testing for data validation to check the data integrity during migration from back-end to front end.
  • Performed UAT testing coordinating with BA, Developers, SMEs and actively involved in Production phase testing.
  • Identify, Manage and Resolve the bugs/defects found during test execution through Defects module of Confidential .
  • Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing

Environment: s: Java, MS SQL Server, QTP, POS, HP Unified Functional Testing (UFT/ QTP ), Hp ALM Confidential 11.00, J2EE, Power Point, MS Project, Confidential, SQL, E-commerce, Android, iOS, Device- Confidential Tab 10.1, Vizio, iPAD, Confidential

Confidential, Enfield, CT

Sr. QA Engineer

Responsibilities:

  • Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
  • Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using QTP.
  • Comprehensive experience with agile testing process using SCRUM.
  • Preparation of Requirements Document, AGILE Story cards, etc.
  • Performed Functionality testing during the various phases of the application and analyzed the results using QTP.
  • Involved in Device Testing - Android- Samsung Tab Galaxy 10.1, Asus and Vizio, iOS- iPAD, Confidential and Nexus.
  • Facilitated on site requirements gathering efforts for implementation of clients Life and Annuity products specifically related to their Policy administration systems New Business, Underwriting, Servicing, Billing/Collection and Claims domains.
  • Accumulated system requirements from Workmen's Compensation and Life and Annuity groups through surveys and interviews
  • Tested validity and integrity of the calculation engines for Deferred Annuities, Past Services Pension adjustments.
  • Designed and maintained test cases manually in excel spreadsheet and stored them on SharePoint for tracking purposes.
  • Used Microsoft Test Manager (MTM) for creating and documenting Test Plans and Test Cases lined with Requirement
  • Used MTM and MS Excel for Test Repository, defect tracking and reporting.
  • Investigated software bugs and interacted with Dev team to resolve bug issues using TFS
  • Effectively involve in logging bugs, reviewing solved bugs and analyzing test result using TFS
  • Import test cases from excel/word to Microsoft Visual Studio Team Foundation server
  • Performed data driven testing and parameterization using QTP.
  • Involved in creating output values using QTP.
  • Experience in user accepting testing and UI testing for Android Mobile applications
  • Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
  • Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
  • Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
  • Created and executed scripts manually for Functionality testing
  • Executed test cases through Confidential and reported defects in QC.
  • Conducted GUI, Backend, Data Driven and Security Testing.
  • Developed and executed test cases test Scenarios and followed-up defects using Confidential .

Environment: NET, SQL, Agile Methodology, MTM, TFS, Internet Explorer 8.x, Oracle, Quality Center, Power Point, MS Project, SQL, Windows, UNIX, IVR and TOAD, Android, iOS, Device- Confidential Tab 10.1, Vizio, iPAD, Confidential

Confidential, Cincinnati, OH

Sr. Test Analyst / SDET

Responsibilities:

  • Planning all the testing activities (Test Planning, Test Estimation and scheduling of QA activities, Test Strategy, Test Case Design, Requirements Traceability matrix, Review, execution and Reports)
  • Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
  • Requested different versions of iOS, Android and Blackberry mobile devices
  • Worked with java based applications and C++ simultaneously: iOS and Android
  • Gathered requirements for the listed options Risk management system, specifically for index options Risk management spreadsheet. Defined requirements for product control and Risk management end of day feeds.
  • Planning and execution of Installation Testing, Smoke Testing, Functional Testing, Regression Testing, Integration Testing, System Testing, usability testing, Compatibility Testing, Performance Testing and security testing.
  • Executing the test cases (manual and automated) and reporting the bugs in Mingle and QC/ALM.
  • Worked with business users through acceptance testing of all investment product data including all Basel-related reference data, market data, as well as related market risk and credit risk
  • Proficient knowledgebase and related concepts regarding Credit Risk and Market Risk across all investment products
  • Determination of both credit Risk and market risk
  • Document requirements for new loan application for the Commercial Lending division
  • Responsible for testing the mortgage and home loan origination system. Exported Manual test cases into Confidential and maintained the same in the Test Plan module.
  • Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
  • Perform Integration Testing with third party vendors for Confidential applications (Loans /Mortgages)
  • Performed software web testing for multi-family lending group commercial loan origination packages.
  • Publishing the application in production for all platforms (Android, BlackBerry).

Environment: Oracle 10G, Java, .net, Confidential, Quick Test Pro, HTML, UNIX, Emulator like Device Anywhere, perfecto mobile, Android SDK, Windows Mobile SDK, IOS, Blackberry OS, Android OS

Confidential, Pittsfield, MA

QA Analyst

Responsibilities:

  • Created and managed system testing schedule
  • Provided test team status reports on weekly basis to the project manager.
  • Tested manually as per the specification documents.
  • Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using QTP.
  • Conduct Agile Scrum meetings to discuss project progress and plan
  • Preparation of Requirements Document, AGILE Story cards, etc
  • Performed Functionality testing during the various phases of the application and analyzed the results using QTP.
  • Created VB test scripts for functional and regression testing using QTP.
  • Experience with recovery scenario in QTP.
  • Designed flexible project foundation enabling rapid implementation of e-commerce website capabilities
  • Inserted Check Points to check the broken Links, Text, and standard properties of objects using QTP
  • Developed and executed test cases and test Scenarios and followed-up defects using Test Director.
  • Performed Integration, Blackbox testing, System testing and Regression testing.
  • Enhanced test scripts using various utilities provided in WinRunner like verification points, parameterization for testing multiple data input.
  • Performed data driven testing and parameterization using QTP.

Environment: Cognos, RUP, Quality Center, Oracle, UML, MS Visio, XML, MS Project, SQL

Confidential, Providence, RI

Sr. QA Analyst / UAT Tester

Responsibilities:

  • Communicated defects to developers and log bugs encountered in Confidential during test execution phase, create defect tickets, and followed-up with appropriate developers until all issues were resolved.
  • Mapped requirements with Test Cases in Confidential and executed them reporting a pass or fail status.
  • Working with tools used to issue loans online for home mortgage, Consumer loan (home equity), Consumer loan refinance through Consumer loan origination system and home equity tools
  • Used TFS as Test management tool.
  • Involved in testing of various backend Credit and Fraud processes
  • Worked on projects like Retirement Plan Services, Income Plus and other reporting projects to create process flow diagrams depicting the touch points
  • Retirement Plan (401k)
  • Wrote and executed SQL queries for validating test results.
  • Involved in the analysis of the existing credit card processing system, mapping phase according to functionality and data conversion procedure.
  • Worked on allocating risk equity (aka risk capital) with the following components: Credit Risk Equity, Ops Risk Equity, Value-at-Risk (VaR), Strategic Risk Equity
  • Executed FX Trades with Real Time, Fixed rate and Bench Mark Rates
  • Involved in testing of Order Management System, Execution Management System and Broker/Dealer Applications
  • Involved in End to End testing (Front office, Middle office and Back Office) applications
  • Conducted functional reviews with stakeholders from Wealth Management Group to display current and create future state process maps; documented business requirements to improve the existing risk control measures on Cash Equities & Corporate actions across all Fixed Income products lines.
  • Wrote specification for upgrade /support for different groups covering asset classes (Interest Rate Derivatives, OTC Derivatives, Swaps, Equity options, FX Options Equity/Index Derivatives)
  • Created Test data for testing various scenarios involving the creation of Packages, Customers, Accounts for Deposits, Loans, Credit Card applications
  • Managed, Documented and Controlled all the Test Cases, test scripts and test results using Quality Center and also in a status update report using MS Excel.
  • Perform manual testing (Brew, Ad hoc, Memory, Network, Interrupt, Usability, GUI, Regression, Performance, Stress, Load, Feature, Functional, System, Compatibility, Monkey and Smoke testing in mobile handsets)
  • Contribute independently to testing applications on wide range of Mobile handset of different vendors which includes Samsung, Motorola, Confidential and many more
  • Tested and significantly improved applications developed for touch screen mobile devices
  • Maintained and Executed QTP Script from Confidential .
  • Ensured that quality issues are appropriately identified, analyzed, documented, tracked and resolved in QTP.
  • Implement a multi-asset class order management systems in wealth management environment with back office investment product processing
  • Developed test scenarios from Use case and created solid test cases based on requirements and executed test cases and test scripts using Confidential .

Environment: QTP, Confidential , VB Script, XML, Toad, Oracle, Android, iPod, iPad, iOS, HTC, Blackberry, Confidential etc.

Confidential, Bentonville, AR

SOA Tester/ Web Services Tester

Responsibilities:

  • Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
  • Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using QTP.
  • Involved in manual testing of the desktop and web based applications for WMS.
  • Comprehensive experience with agile testing process using SCRUM.
  • Conduct Agile Scrum meetings to discuss project progress and plan
  • Performed Functionality testing during the various phases of the application and analyzed the results using QTP.
  • Designed flexible project foundation enabling rapid implementation of e-commerce website capabilities
  • Inserted Check Points to check the broken Links, Text, and standard properties of objects using QTP
  • Performed data driven testing and parameterization using QTP.
  • Involved in creating output values using QTP.
  • Involved in validating SOAP XML specifications as per the standards.
  • Functionally validated Web Services delivered in SOAP XML format as provided in specification document
  • Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
  • Created and executed scripts manually for Functionality testing
  • Conducted GUI, Backend, Data Driven and Security Testing.
  • Developed and executed test cases test Scenarios and followed-up defects using Quality Center.

Environment: Windows, Quality Center, SQL, QTP, XML, Java,

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