PROFESSIONAL SUMMARY:

• QA analyst with 9+ years of IT experience into Workforce Management, Healthcare, Airline, Insurance, Retail and Embedded domain.
• Experience working on Time & Attendance, Scheduling, Absence Management, HR & Payroll, Hiring and Labor Analytics.
• Expertise in Functional, Regression, GUI, System, User Acceptance, Browser Testing and Localization testing.
• Key strengths include requirements gathering, process analysis, project planning, tracking and delivery, issue and risk management, documentation and setting up robust reporting, measurement, escalation and communication mechanisms.
• Strong experience in manual and automated Software testing/quality assurance (black box) as well as UI (User Interface) testing and V&V (Validation and Verification) testing.
• Creative in writing and executing comprehensive test plans, test suites, test scripts, test scenarios, test cases, end - to-end tests and Test Strategies in structured and agile development environments
• Expertise in web application, client-server and multi-layered architecture system testing.
• In-depth knowledge of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Agile Methodology.
• Preparation of Capacity plans, PDMR data, shift details, pending execution lists and test execution metrics for various releases.
• Experience in Documenting, implementing, monitoring, and enforcing all processes for testing as per standards defined by the organization.
• Experience creating and executing Test cases to test complete functionality of the application.
• Experience in analyzing Test Results and submitting the bugs using Bug Tracking Tools (JIRA).
• Extensive experience in managing, working with and leading onsite, offsite and overseas teams, preparing and running calls and meetings.
• Author and manage project schedules including key deliverables, milestones, dependencies and resource allocation.
• Enthusiastic team player, self-motivated and goal-oriented. Excellent oral and written communication skills. A skilled problem-solver and an efficient team player.
• Good interpersonal skills, committed, result oriented with a quest and zeal to learn new Technologies.
• A team-player with a notable analytical proficiency for Testing, an eye for details and an ability to grasp new technical concepts quickly and utilize the same in a productive manner.
• Highly organized, versatile and results-oriented team player with an energetic and articulate approach to testing.
• Ability to acquire new skills within short time scales, adapt to rapidly changing work practices and build and maintain excellent working relationships with colleagues.
• Strong Knowledge on STLC and SDLC process.
• Formal testing and defect management skills using ALM 12.2, Jira and Bugzilla.
• Covering Test Analysis, Planning, Design, Test data preparation, Test execution and Bug reporting.
• Good in writing queries using SQL.
• Maintenance of test script repositories for updates to existing software hands-on experience of product reviews, project presentations and design walkthroughs using Wiki and Share point.
• Familiar with Workforce Timekeeper, Workforce Activities, Workforce Platform
• Worked on HTML Hyperfind conversion. Worked on WFC Stabilization effort for version 8.0.10.
• Worked with Confluence.
• Worked on ADP theming for Workforce Timekeeper, Workforce Activities, and HTML Hyperfind.
• Worked on localization/internationalizing for 8.0.10 Stabilization and HTML Hyperfind.
• Also skilled in ALM/QC,JIRA,SQL,STLC,SDLC,Testing,BugZilla.

WORK EXPERIENCE:

Confidential, Irving TX

QA Analyst

Responsibilities:

• Participated in daily SCRUM meetings and gave the daily status of testing.
• Created new scripts for the regression and sanity testing
• Involving the framework development. Prepared and executed batch test suite through Maven
• Enhanced test cases using Java programming features and TestNG annotations.
• Involved in querying using SQL and updating records and validate database records as expected.
• Prepared Traceability Matrix to show the test coverage requirement vs. Test scripts.
• Developed manual test scripts to evaluate Corporate Information Security Web based user authentication applications.
• Performed Input Validations, User Interface Validations, Browser Compatibility testing and Navigation testing.
• Performed Backend testing to verify the data integrity by passing SQL Queries.
• Performed Smoke and Functional testing on every build of the application.
• Defect Reporting, Analyzing, Tracking and Report Generation using ALM.
• Attended the daily Bug review meetings, weekly status meetings and walkthroughs and interacted with Business Analysts and Developers for resolving Defects.
• Involved in the project team which focused on testing and dealing with process, tools and best practices. This team also leveraged testing knowledge, technology, methodology and resources across similar projects.
• Participated and Initiated Team meetings on a regular basis and involved in active discussion in order to improve the testing quality by better strategies and testing approach.

Environment: Testing,SQL,HPALM12.2,Jira.

Confidential, Nashville TN

QA Analyst

Responsibilities:

• Plan and Execute the Test Plan for Confidential R1 and R2 functional enhancements.
• Reviewed Functional requirement and Use Cases documented in Requisite Pro.
• Created test scenarios and test cases based on functional documents and User stories.
• Setting Test plan and Test Lab in the Quality center for the projects to create and access requirements, defects, test cases and reports for the status.
• Created and executed detailed test cases with step by step procedure and expected results and maintained the test logs, test reports, test issues, defect tracking using Application Life Cycle Management (ALM).
• Conducted test case reviews and presented the test cases/test scenarios to the team members for all iterations.
• Participated in daily SCRUM meetings and gave the daily status of testing.
• Executed SQL queries to verify the database for the relevant test cases.
• Documented the defects in ALM and assigned them to relevant developer.

Environment: Confidential ALM 11.5, SQL, Mainframes.

Confidential, Chicago IL

QA Analyst

Responsibilities:

• Analyzed system requirement and business requirement documents and developed test cases and test scripts.
• Used SQL commands to validate the database and test its integration with the front end.
• Performed GUI Testing, Functional Testing, Integration Testing and Regression Testing.
• Performed peer reviews and enhanced scripts to support functionality changes in the application.
• Execution of manual test cases and responsible to track and log the defects using Quality Center.
• Interacted with developers to sort out the issues and the defects.
• Involved in testing United and MP Wallet App for Android and iOS devices.
• Worked on Mobile App testing for MP Wallet to perform purchases with iPhone and Android devices.
• Handled production cutover efficiently involving the development and testing teams.
• Attended the Review meetings and walkthroughs and interacted to Business Analysts and
• Developers for defects solving.
• Used Confidential Quality Center for Defect Reporting, Analyzing, Tracking and Report Generation.
• Performed Regression testing by executing scripts on the new build.
• Performed Integration, System, UAT and Usability Testing.

Environment: Confidential Quality Center 10.5, Windows XP, SQL, Mobile Testing

Confidential, Atlanta GA

QA Analyst

Responsibilities:

• Analyzed the Business Requirements document and have written test cases.
• Analyzed the Test plan, which detailed the testing scope, strategy, test requirements, and necessary resources.
• Ensure traceability of test cases back to the Business requirements.
• Involved in Manual testing using Confidential QC to develop test cases, test scripts, executing the scripts and logging the defects.
• Involved in Functional, Regression, Performance and User Acceptance Testing.
• Performed User Acceptance Test on the application by interacting with the end-users.
• Provide a weekly project report that includes testing metrics and status reports.
• Extensively used SQL scripts/queries for data verification at the backend.
• Reported bugs and interacted with developers to resolve the problems.

Environment: Confidential ALM, SQL, Jira

Confidential, Boise ID

Senior QA Tester

Responsibilities:

• Analyzed System Requirement Specification (SRS) document and Business Requirement Document.
• Identified, analyzed and reported bugs found during various phases of testing.
• Participated in the weekly team meeting to discuss the upcoming work, schedules and status.
• Performed Gap Analysis, Impact Analysis to check compatibility of the existing system infrastructure with new business requirements and suggested methods to overcome them.
• Contributed in defining timelines and project plans; monitored estimates, feasibility, effort, time and compatibility.
• Responsible for Regression, Duration, ad-hoc and performance testing of the respective products.
• Experience in Regression, Functional, Localization, GUI, Fixed Focus, Smoke, Web Application, Performance, Memory leak and Duration Testing. Executing Fixed Focus, Memory leak and Duration test cases, regress bug fixes and logging defects in Confidential QC.
• Writing test scripts for various functionalities of MFP, new features and products
• For the crash/hang, all kinds of relevant data is collected and uploaded in MIMS. This involves collecting information from bash, debugging the process and collecting information about the threads and updating the same unto a standard template.
• Experience in Regression Test cases (Writing test scripts) Black box testing, writing Test Plans and Fixed Focus test cases.
• Preparation of Capacity plans, PDMR data, shift details, pending execution lists and test execution metrics for various CPE releases.
• Worked as a Triage engineer - to collect all relevant information about crash/hang, debugging the crashed process to get information about the process stack and threads.
• Review of test cases on the basis of Feature Qualification Plans.
• Communication with developers and understanding FDPs to write FQPs and Fixed Focus test cases.

Environment: Confidential QC, Windows XP.

Confidential

QA Tester

Responsibilities:

• Analyzed the Business Requirements document and have written Test cases.
• Created the Test plan, which detailed the testing scope, strategy, test requirements, and necessary resources.
• Ensure traceability of test cases back to the Business requirements.
• Involved in Manual testing using Test Director to develop test cases, test scripts, executing the scripts and logging the defects.
• Involved in Functional, Regression, Smoke, Sanity and User Acceptance Testing.
• Performed User Acceptance Test on the application by interacting with the end-users.
• Provide a weekly project report that includes testing metrics and status reports.

Environment: Confidential ALM, MS-SQL, Bugzilla, Windows XP