SUMMARY:

• Around 8 years of experience in Information Technology with emphasis on Software Testing / Quality Assurance. Experience in Testing of Standalone, Client Server and Web based application. Expertise in Testing applications developed on Health Care, Property & Casualty and Banking domains using Manual & Automation testing.
• Experienced in different Phases of the Software Testing Life Cycle.
• Participated in the Requirements and Design meetings with the Business Analysts and the Application Development & Support Team; and help them baseline the Requirements Specification.
• Experienced in analyzing the Functional Requirements in - detail and translating it into Various Test Scenarios.
• Thorough hands-on experience in designing Test Cases; covering all the Test Scenarios, eliminating redundancy and duplications.
• Assisted the QA Lead in creating Test Plan document
• Experience in creating Requirements Traceability Matrix to ensure Comprehensive Test coverage of requirements.
• Thorough hands-on experience with all levels of Testing including Smoke Testing, Functional Testing, Integration Testing, System Testing, Regression Testing, Conversion testing, Interface testing, End to End Testing, GUI Testing, EBF Testing, Cross Browser Testing and User Acceptance Testing.
• Good experience in Change Management - analyzing Changes and identifying areas of the application to be Regression tested.
• Created mapping document to perform Conversion Testing for multiple systems to verify that the data from the Source system was correctly converted to the Target system.
• Performed Interface Testing to validate that the data is passed between the Application and its various Interface Systems in a timely, accurately and completely.
• Performed Backend Testing for Data validation.
• Defined / Developed Test Data for Test Validation.
• Good experience in creating, modifying and enhancing both Manual Test Cases / Test Scripts created in HP ALM (QC)
• Experienced in identifying defects, prioritizing and tracking defects from open to closure.
• Used Selenium to record all test steps during test execution for tracking purpose. The same scripts was later modified to re-run different test cases for different scenarios
• Knowledge of SQL and experience at conducting Backend Testing to browse / View data Files, search for specific results and extract data from the Tables
• Good working knowledge of major Operating Systems and tested applications on Windows 98/NT/2000/XP.
• Experienced in handling multiple tasks and working independently, being cohesive with the Team in order to accomplish the Project Objectives
• Excellent Team player with strong interpersonal skills, along with excellent written and verbal communication skills

TECHNICAL SKILLS:

Operating System: AS400, Windows 98 / 2000 / XP, Vista, UNIX

Languages: .Net, Java, and Visual Basic 6.0

Functional Testing Tools: QTP 11.0, Win Runner 7.0, Load Runner 6.0, Rational Suite, Selenium 2.9.0

Test Management Tool: HP ALM 12.01, Test Director 8.0, Quality Center 9.0, JIRA, Bugzilla, Serena

Web Technologies: XML, HTML

Databases: Oracle, IBM DB2, MS SQL Server 2005, MS Access

Application Packages: MS Office, MS Project, Citrix, Open Office, VISIO, Siebel

Version Control Tools: IBM Rational Clear Case and Clear Quest

PROFESSIONAL EXPERIENCE:

Confidential

QA Analyst

Responsibilities:

• Review, Analyze & Understand the Business & Functional Requirement
• Assigned Specific Requirements to the Team members for Creation and Execution of Test Scenarios and Test Cases
• Consolidated Test Status from the Team members on daily basis and provided updates to the Lead
• Attended Defect Triage Calls for the resolution of Defects with the Development Team
• Updated Requirements Traceability Matrix to ensure complete Test Coverage of the requirement
• Reviewed SBS document (scope breakdown structure) of the Current and Future Releases for comprehensive Test coverage of in-scope and out-of-scope requirements.
• Maintained the Query Log for various modules and conducted meetings to get the queries clarified with the Business Analysts and the Development Team.
• Performed Smoke Testing, Regression Testing, Functional Testing, End to End Testing, EBF Testing, Cross browser testing and Integration Testing for different modules and validated the same in Seibel to verify that all the information is as expected.
• Created Test Data based on the Test Cases by using “SOV Calculator” to calculate APTC, VPA and CSR levels based on the Individual and Families FPL Level and Annual Income
• Created Test Cases and Test Scenarios for Enrollment & Eligibility and Renewals and Linked Test Cases to Respective Requirements in HP ALM
• Simulated Enrollment (834) generation for 2015 and 2016
• Performed Testing as CSR (Customer Service Representative) using the Golden data (CMS data) that was provided for Individuals and Families. This was validated against different Hubs for various Line Items like Member’s Citizenship status, SSN, Incarceration status, Income and so on; in order to verify if the Member is eligible for VT HIX Program
• Validated different types of Notices like Renewal Notices, EE002, ADM002, EMP002
• Validated Active Renewals and Passive Renewals for “Qualified Health Plan (QHP)” and “Medicaid” (MCD) Members based on their effective plan dates.
• Performed Change of Circumstances (COC) for QHP and MCD Members, in order to validate the re-determination of the Eligibility Process, by re- calculating the applicable subsidies and effective plan dates.
• Performed testing to validate if Customer Portal and Caseworker Portal are in sync with Siebel
• Performed Time Based Testing for “15/16 Rule“
• Modified and peer reviewed other team members test cases
• Used Selenium to record all test steps during test execution for tracking purpose. The same scripts was later modified to re-run different test cases for different scenarios
• Worked on ALM to execute Test Cases, link Requirements and log defects ( Defect Life Cycle from Open to Closure)

Environment: HP ALM 12.0, Selenium 2.9.0, Siebel, Oracle, MS Office 2010, Win 7, Citrix, SharePoint, SnagIt

QA Analyst

Responsibilities:

• Review, Analyze & Understand the Business & Functional Requirement
• Detailed test case writing to validate data migration between two system using BRD and wireframe.
• Involved in the preparation of Test Plan document.
• Created mapping document to perform conversion testing for multiple systems to verify that data from source system was correctly converted to target system.
• Performed Interface testing by creating and editing worker’s compensation policy, claim, vendor, payment and reserve data to validate that data is passed between systems in timely, accurately and completely
• Performed conversion testing for Trial 1, Trial 2 and Trial 3 to validate that all data are successfully transferred between iVOS and other systems.
• Performed Regression testing in Pass 1, Pass 2 and Pass 3 status for different versions.
• Defined test data to create /update claims for both integration and system testing.
• Involved in Balancing Conversion data for different systems.
• Utilize SQL to query and validate the data for back-end testing to browse/View data files, search for specific results and extract data from tables.
• Logged Defects and followed Defect Life Cycle from Open to Close.

Environment: ASP.Net, AS400, SQL Server 2005, SQL, Serena, Window XP NT, MS Office 2010, Citrix

QA Analyst

Responsibilities:

• Created Test Cases using Business Requirement document and wireframe.
• Logged Defects and followed Defect Life Cycle from Open to Close. Worked with the internal team in resolution of Defects. Re-tested and Re-assigned to developer if the defect is not fixed
• Performed System Testing, Smoke Testing, Regression Testing, Ad-hoc testing, UAT Testing.
• Worked on ( BRTM) Business Requirement Traceability Metrics
• Defined / Developed Test Data for Test Execution.
• Updated the Data file with cross referring the Test scenarios and Test data for Execution
• Performed content validation to make sure the content displayed for the particular care path(treatment ) is correct
• Performed cost validation testing to make sure that the cost display for particular care path isdisplayed right
• Participated in Customer Review & meeting.
• Coordinating with the Team on a weekly basis and share the Test Status.
• Performed Ad-Hoc Testing to validate the code promotion to the Production environment.
• Performed Regression testing in Pass 1, Pass 2 and Pass 3 status
• Performed Production Acceptance Testing (PAT) before the website aired live (write more on this
• Performed “Go Live” Testing.
• Performed Ad Hoc testing before Performing Go live Testing. Used super user id for testing.

Environment: Quality Center, XML, SQL Server 2008, ASP.Net, Window XP/ NT, MS Office 2010, Share point

QA Tester

Responsibilities:

• Review, Analyze & Understand the Business & Functional Requirement
• Capture user requirements and identifying use cases for the preparation of test cases.
• Worked in Agile to in corporate the changes in Requirements at any stage of life cycle.
• Worked in sprints to make sure the deliverables meet the requirements.
• Involved in the preparation of Test Plan document.
• Worked in coordination with UAT Team to resolve problems in UAT environment.
• Involved in Sanity testing on the application builds to ensure the stability.
• Defined test data for both integration and system testing.
• Execute manual and automated testing of functional and system testing.
• Perform data validations against the Source XML files which were used for loading the field values.
• Logged Defects and followed Defect Life Cycle from Open to Close. Worked with the internal team in resolution of Defects. Re-tested and Re-assigned to developer if the defect is not fixed.
• Involved in the development of automation testing framework for day-to-day regression using QTP
• Utilize SQL to query and validate the data for back-end testing.
• Participated in Customer Review & meeting.
• Coordinating with the Team on a weekly basis and share the Test Status.

Environment: Quality Center, XML, SQL Server 2008, ASP.Net, HP Exstream, Window XP NT, MS Office 2010, Share point

QA Tester

Responsibilities:

• Analyzed Business Rule document (BRD) which includes evaluating XML Nodes and determining its value to create detailed Test Plans
• Developed and reviewed test cases for positive and negative test scenarios, conducted baseline testing and generated reports in Quality center
• Utilized Quality Center to manually compare Expected Result to Actual Result in PDF. Ensured that all PDF’s produced by the client are free from any errors.
• Opened Defects and assigned them to Developer for mismatched text in PDF’s Additionally, updated the Expected Result in Quality Center as per Developer request
• Followed Defect Life Cycle from Open to Close. Worked with internal team in resolution of Defects. Re-tested Test cases and Re-assigned to developer if not fixed
• Integrated all Chapters together in one booklet and manually performed Regression Testing for each Chapter to see that all the information is present in coherence to the BRD document.
• Performed Unit Testing, Integration Testing and Regression Testing before the Final printing of documents.
• Performed Data Driven Testing Using Automated Testing tool QTP in combination with PDF Converted Professional 5.1 on Virtual Machine to compare the old release to the new release highlight the differences.
• Transferred the Compares Result to appropriate drive for further UAT (User Acceptance Testing ) Testing
• Attended status Review meetings and presented progress update on weekly basis.

Environment: Quick Test Professional, XML, Mercury Quality Center, PDF Converter, Professional 5.1

QA Tester

Responsibilities:

• Assisted in preparing the Test plan document and Test strategy document.
• Worked with Business Analysts to define and design Test Scenarios, Test Cases & Test Data
• Designed Test Strategies and Requirement Traceability Matrix
• Review, Analyze & Understand the Business & Functional Requirement
• Logged Defects in QC and Conducted & Managed Defect Reviews with Developers and Business Analysts
• Performed both Manual and Automated Tests
• Responsible for testing and writing test cases for major releases
• Queried database using SQL
• Writing the Data Base test cases based on the Detailed Design Document and Technical Specs and performed backend testing using SQL Server
• Modified VB scripts
• Performed Smoke Testing, Functional Testing, Regression Testing, White Box Testing and UAT.

Environment: MS SQL Server, MS Office, Window XP/NT, Quality Center, QTP, SQL, ASP.Net