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Quality Analyst Resume

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Atlanta, GA

SUMMARY:

  • Experience in working with other developers, business area, and Subject Matter Experts ( Confidential ) performing development activities across all phases of the Software Development Life Cycle.
  • Worked in different testing methodologies like Agile and Waterfall Models.
  • Quality assurance experience includes Telecommunications, Network Security, and E - commerce.
  • Good knowledge of System Testing, Black Box Testing, Unit Testing, Integration Testing, Functional Testing,
  • Regression Testing, Performance Testing, Stress Testing, Sanity testing, Adhoc Testing and User Acceptance Testing.
  • Skilled in developing Test Plans and Test Cases using business requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope and Roles.
  • Extensively used Confidential Test Director and Quality Center / ALM for requirements tracking, defect tracking, results and status reporting.
  • Working knowledge of designing and implementation of all QA test strategy plans and automated test solutions for client/server and Web applications with Mercury/ Confidential Interactive Test Suite (Quick Test Pro, LoadRunner, Win Runner, Quality Center, Test Director and Confidential ALM).
  • Strong interpersonal communication skills, self-starter and a fast learner of new technologies.
  • Very deadline oriented and focused on delivering high quality work both as an individual contributor and a team member
  • Rally, Confidential ALM, Quality Center 9.2, Trac 0.10.2, QTP 8.2, Confidential Rational Functional Tester 7.0, Redmine
  • Embedded Systems running RTOS
  • SOAP UI, Python, Shell Script, and Java Script
  • Set Top Box (STB)
  • HTML, DHTML, XML, CSS, Electric Flow
  • RESTful Web API
  • Networking Protocol: TCP / IP
  • Agile development process
  • CSM, Oracle 9i & 10g, My SQL 4, DB2 9.1
  • Version Control System: GIT, ClearCase

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta GA

System Test Engineer

Responsibilities:

  • Worked in an Agile environment with continuous integration and continuous deployment (CI / CD) of RDK based IP STB.
  • Involved in scrum events (Sprint Planning, Sprint Review, Sprint Retrospective, Daily Stand-Ups)
  • Aided debugging of headend components by developing python scripts to extract and parse relevant logs.
  • Integration testing for cloud DVR into Infinite Home on both IOS and Android platforms. Identify components that are needed for cloud DVR and install/modify/configure the components in the Infinite Home VMware environment so that cloud recording can be enabled in the cloud.
  • Manual testing of recording feature on IOS (iPad) and Android (tablets, Kindle Fire) platforms using SOAP/REST/JSON interfaces.
  • Develop sanity automated backend scripting for Infinite Home recording feature using Python, Shell scripting and Electric Commander.
  • Participate in the CI-CD (continuous integration - continuous development) pipeline creation for Infinite Home project on VMware platform concentrating on automated tests running as part of extended tests suite (unit, sanity, regression and performance) after the build submitted by developer has been promoted for release.
  • Extensive use of GitHub, Electric flow for above assignments. System Test Engineer ( Confidential )
  • Performed testing for Cox Trio/Contour, DTA (Digital Transport Adapter) and PVE projects.
  • Provided customers on site support to diagnose and root cause analysis of defects.
  • Performed validation and regression testing of software releases and features on Cisco and Motorola Set Top Boxes (STB) to ensure quality products are released.
  • Worked closely with hardware manufacturers and middleware developers to investigate driver related issues.
  • Reported product defects, verified fixes, and closed bugs in Redmine to ensure quality of software, firmware, and hardware.
  • Developed test cases and test plans to thoroughly meet the requirements of customer specifications and definition documents.
  • Performed Sanity check against each Control Drop release to verify the system is properly upgraded followed by Regression testing to ensure the new functionality did not break the system.
  • Performed daily checks on the test environment to ensure the test is done on the appropriate environment.

Confidential, Atlanta GA

Lab Test Engineer

Responsibilities:

  • Worked in a Waterfall environment for Confidential based on ZigBee Home Automation Products thru different manufacturers.
  • Responsible for writing and executing Test Plans and Test Cases for both frontend and backend aspect of the project.
  • Worked closely with Project Manager, Strategy Manager and Production Manager in planning, scheduling, developing, and executing manual testing.
  • Responsible for defect tracking and relate it back each different vendor for solutions.
  • Installed different hardware and performed Functional testing for each product to best fit the security solution.
  • Performed testing on Apple iPhone, iPad and iPod with iControl security application.

Confidential

QA Test Engineer

Responsibilities:

  • Responsible for writing and executing test cases (Functional & GUI) for ConocoPhillips Project (.NET based).
  • Responsible for developing Test Plans, Test Scripts and Test Cases using MS Word and Excel from requirement documents utilizing Waterfall development process.
  • Responsible for updating new codes for VM based products.
  • Software project planning to determine test activities, schedules, risks and commitments to ensure successful, on-time delivery of final deliverables.
  • Created and managed Oracle test database using TOAD.
  • Maintained requirements and created Traceability between Requirements and Test Cases.
  • Responsible for Manual Testing, Negative Testing, Positive Testing, Interface Testing and System Testing.

Confidential

Quality Analyst

Responsibilities:

  • Perform testing for SARA hi-res guide on all Cisco Explorer 86xx, 85xx, 83xx, 46xx, 42xx, 16xx and 15xx series STB’s.
  • Flashed STB’s thru DNCS CVT downloads and perform XLD downloads.
  • Tested PPV, SDV, HD, Analog, Digital and H264.
  • Performed testing of analog and digital outputs from STB’s.
  • Execute copy protection testing (Macrovision).
  • Ran Test Runs, perform Regression testing, Test Readiness, Bug reproduction and verification and communicated with developers and provide them necessary logs.
  • Tested various STB’s from vendors to evaluate DTA conformance.
  • Performed manual testing for Nortel Called ID application.

Confidential, Atlanta GA

QA Test Engineer

Responsibilities:

  • Perform testing on OCAP guide called Trio on Cisco and Motorola STB’s using Cisco’s Cable Cards.
  • Performed automation testing using IEX, proprietary software from NDS.
  • Verified package were installed and function properly for SA (Cisco) and Motorola STB’s.
  • Demonstrated the ability to lead the test responsibilities for a given project.
  • Executed System, Integration, Functional, Data Validation and Regression testing of new and revised applications.
  • Worked with Lab Engineers to test and verify the quality of Digital Video applications, both from a hardware and software test perspective.
  • Participated in complete Software Development Life Cycle and QA life cycle methodologies in Waterfall model.
  • Prepared a Test Suite of Smoke, Regression, Integration and Ad-Hoc testing.
  • Authorized STB’s on DAC and DNCS systems using ICOMS to add different residential and commercial video and telephony packages.

Confidential, Huntsville AL

QA Test Engineer

Responsibilities:

  • Participated in writing and executing test cases for WCF based service layer for SPF Project.
  • Software project planning to determine test activities, schedules, risks and commitments to ensure successful, on-time delivery of final deliverables.
  • Created report templates, catalogs, and ad hoc reports using Confidential Quality Center 11.
  • Created and managed Oracle test database using TOAD.
  • Maintained requirements and created Traceability between Requirements and Test Cases.
  • Executed Test Procedures to Validated System.
  • Installed OS on test machines and done daily product updates and patches.
  • Responsible for Manual Testing, Negative Testing, Positive Testing, Interface Testing and System Testing.

Confidential, Atlanta GA

QA Test Engineer

Responsibilities:

  • Create test plans, test cases, scenarios/scripts, in compliance with defined QA standards and methodologies using Mercury Quality Center.
  • Performed automation testing using IEX, proprietary software from NDS.
  • Verified package were installed and function properly for SA (Cisco) and Motorola STB’s.
  • Created test cases as per the business requirements and executed them.
  • Perform QA Testing for an OCAP compliant Set-Top Box.
  • Executed SQL queries as a part of Backend testing to verify the integrity of the database.
  • Demonstrated the ability to lead the test responsibilities for a given project.
  • Executed System, Integration, Functional, Data Validation and Regression testing of new and revised applications.
  • Worked with Lab Engineers to test and verify the quality of Digital Video applications, both from a hardware and software test perspective.
  • Prepared a Test Suite of Smoke, Regression, Integration and Ad-Hoc testing.
  • Extensively involved in testing the application at Unit level, Module level and System level for quality of the software.
  • Worked on different projects including On Demand, IPTV, Caller ID, SCIN, Mosaics, DCRM, TIVO, EAS and Tru2way, DOCSIS.
  • Verified On-Demand, PPV, DVR and other video services are functioning properly thru different layers of video servers.
  • Authorized STB’s on DAC and DNCS systems using ICOMS to add different residential and commercial video and telephony packages.

Confidential, Alpharetta, GA

QA Analyst

Responsibilities:

  • Responsible for gathering requirements for different solicitations and business processes and write test cases and test scripts.
  • Identified, established test requirements and documented using Quality Center for requirements management.
  • Performed debug tests using SQL queries.
  • Worked closely with Production Managers, Technical Managers and Business Managers in planning, scheduling, developing, and executing performance tests.
  • Developed test cases based on functional specifications and design documents.
  • Maintained requirements and created Traceability between Requirements and Test Cases.
  • Responsible for Manual Testing, Smoke Testing, Interface Testing and System Testing
  • Examined and analyzed the requirements to document test cases using Test Director.
  • Executed the enhanced scripts, both as individuals and as batch Test
  • Configuration files through VI Editor for connection management and session management.
  • Responsible for monitoring Oracle Database performance for Indexes, Sessions, Connections, and dead locks for each component of WSJ application.
  • Tracked software bugs using Quality Center and communicated the same to developers to resolve technical issues.
  • Presented Reports and Graphs to performance Test results to the management.
  • Communicated with the developing team and created periodical status reports.

Confidential, Atlanta, GA

Software Test Engineer

Responsibilities:

  • Analyzed the project, Test Strategy and Test Approach as per requirement.
  • Involved in writing Test Plans and Test Cases.
  • Involved in Regression Testing manually in each release to ensure that the new code has less or no adverse effect upon the current system, particularly in the area of corrupting data used by different applications or system performance. Reporting Bugs to developers. Discussed with the developers to fix the bugs.
  • Used Microsoft SQL Server 2005, executed SQL scripts to verify defects.
  • Performed Load testing of the application by simulating multiple users.
  • Developed SQL scripts to extract data from the target tables to prove the data mapping.
  • Executed the Procedures for the inbound and outbound process and tested the relevant tables for the data.
  • Contributed to overall testing efforts including cross-platform support, installation testing, and other elements of correct product operation.
  • Involved in Database Testing using SQL Queries.
  • Performed end to end testing of the application.
  • Built and maintained lab computers for QA and performance testers.
  • Involved in upgrading new builds on different operating systems and databases.
  • Worked with QA Managers and Project Managers on Time Estimates for new projects.
  • Used SQuirrel SQL Client 2.5 to query Oracle and DB2 Database.
  • Used VanDyke Software SecureFX 2.2.7 to transfer file securely and SecureCRT 4.1 as terminal emulation tool backend testing.

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