EXPERIENCE SUMMARY:

• Over 5 years of diverse experience in Software Quality Assurance with a thorough knowledge of Functionality Testing, Integration Testing, System Testing, GUI Testing, Regression Testing, User Acceptance Testing (UAT), and Database testing.
• Result - driven Quality Assurance professional with solid knowledge in manual and automated software testing and extensive experience in software development methodologies including both Agile (Scrum) and Waterfall models.
• Extensive experience working in the Health care, Banking and Telecom domain.
• Extensive experience in working on various test strategies and in preparing Test Plans, Test Cases, and analyzing Test Results.
• Strong understanding of quality assurance testing methodology relative Software Development lifecycle (SDLC) as well as Software Testing Life Cycle(STLC).
• Involved in Agile Environment, attended stand up Meetings and retrospections sessions.
• Good understanding of scripting knowledge and involved in creation and implementation of Test scripts.
• Expertise in using defect tracking tools like HP Quality Center, HP ALM for logging the defects, generation of daily and weekly status reports and analyzing the reports.
• Experienced in automation testing tools like Quality Test Professional (QTP)
• Excellent written and verbal communication skills.
• Self-Assessment and Risk Management of the Engagement
• Ability to handle multiple tasks and work independently as well as in a team, having strong analytical and problem-solving skills.

TECHNICAL SKILLS:

Testing Tools: QTP 10,HP UFT11,12, SOAP UI

Defect Tracking Tool: HP Quality Center 10,HP ALM11,JIRA,BUGZILLA

Internet technologies: HTML,CSS,XML, MS Office

Languages: VBScript, SQL

Relational Databases: Oracle, MS SQL Server

Database tools: SQL Developer, TOAD

Operating System: UNIX, Linux, Windows NT//2000/XP

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

QA Tester

Responsibilities:

• Responsible for analyzing the Business Requirements with the Business and Developments team to understand the architecture of the application
• Reviewed Application requirements, use cases and detailed system specifications to understand the requirements clearly.
• Developed standard documentation package (Requirements, Specification, Design, Operations, and Quality Testing Plans)
• Analyzed Business and Requirement Specifications. Formulated Test Strategy, Test Plans and Test Cases for the Functional, Integration, end-to-end, Usability and smoke testing
• Prepared Test Cases Test scripts, Test conditions based on the Functional Specifications and Technical Design Document.
• Writing Test Cases for Functional, UAT and System Testing
• Involved in IVR (Integrated Voice Response) and SMS Testing
• Performed UAT Testing that involved Various Third Party Plans related to Healthcare.
• Involved in DUR (Drug Utilization Review) testing.
• Updating Test Cases based on BSR and Change Requests.
• Performed the testing of the build release.
• Used Quality Centre for test documentation management and as defect-tracking tool to enter defects regarding the issues found during testing, maintaining the defect status for its life period.
• Major involvement in testing the user interface inconsistency and application functionality.
• Wrote SQL queries for data validation.
• Executed automated test scripts for Regression testing using Quick Test Professional
• Enhanced QTP tests by creating checkpoints, parameters, output values.
• Analyzed, documented and maintained test results and test logs. Written and Executed test cases related to Corp Admin Settings for Rx-Connect Application
• Writing complex SQL queries using Case Logic, Intersect, Minus, Sub Queries, Inline Views, and Union in Oracle 10g.
• Actively Participated Team Meetings discuss the progress of the project
• Set up Test data according to testing needs.
• Responsible for defect management, defect reporting and test management using On-time application
• Coordinated with the development team on a daily basis regarding bugs and issues.
• Assisted in Performance Testing
• Performed SQL queries in the database to ensure Correct Data Retrieval.
• Documented Test Results in SharePoint and Quality Center
• Reported, Communicated and Tracked Defects and Issues using Team Track and Quality Center

Environment: SQL, Toad for Oracle 11g, HP Quality Center 11, SharePoint, Team Track, RX- Connect, Java, UNIX, Windows.

Confidential, Irving, TX

QA Analyst

Responsibilities:

• Involved in Business and Functional Specification review meetings, Design walkthroughs and Test Plan reviews.
• Discussed Business scenarios with business analysts, wrote test cases and executed them. Used analytical and mathematical skills.
• Generated traceability matrices to ensure that all the requirements are covered by the test cases.
• Successfully performed Smoke testing, System testing and regression testing .
• Manually tested data from high level to detail level during verifications.
• Used HP ALM 11 for test documentation management and as defect-tracking tool to enter defects regarding the issues found during testing, maintaining the defect status for its life period.
• Wrote SQL queries for data validation.
• Executed automated test scripts for Regression testing using Quick Test Professional
• Enhanced QTP tests by creating checkpoints, parameters, output values.
• Analyzed, documented and maintained test results and test logs.
• Interacted with the developers and other teams like Franchise for resolving the issues.
• Followed the internal processes and procedures.
• Effectively collaborated with other team members and mentored junior analysts.
• Responsible in providing regular test reports to the management.

Environment: HP ALM 11, QTP10, Windows XP, Web Services, HTML, XML, Java, Oracle and SQL.

Confidential, Sacramento, CA

QA Analyst

Responsibilities:

• Involved in Business requirement Analysis, Function Requirement Analysis, Overall Design, Use-Case Analysis, Initial Summary, Risk Analysis and Documentation.
• Worked with users in understanding the business requirements and in definition, creation and execution of the test scenarios and approaches.
• Work in the Agile development environment and participated on standup and retrospective meetings.
• Developed test plan and defined test subjects in HP ALM 11 .
• Defects were tracked, reviewed, analyzed and compared using HP ALM 11.
• Expertise in planning/executing Black Box testing on Web application.
• Test Activities included Functional testing, GUI testing, System testing, Regression testing, Backend Testing.
• Experience of developing test scripts in Quick Test Pro (QTP) automatically by using VB Script and recording the application
• Created PowerPoint Presentations and reports for reviews with senior management.

Environment: QTP, HP ALM, Windows, Agile, Oracle, SQL server, HTML, XML, MS Office.

Confidential, Richardson, TX

QA Analyst

Responsibilities:

• Analyzed the requirements during the requirements analysis phase of project and keeping track of the new requirements from the Project.
• Documented application requirements so that the Test Plans and Test cases can be associated directly with requirements.
• Worked with business requirements, business rules, functional specification documents and other relevant documentation for UAT planning, design and execution.
• Worked with business units to determine UAT requirements and goals.
• Involved in Designing and developing Test Plan and Test Cases for UAT (User Acceptance Test) testing.
• Executed Test Cases and reported defects using HP Quality Center 10 and track bugs through resolution.
• Responsible for weekly status updates showing the progress of the testing effort and open issues to be resolved.

Environment: Quality Center 10, Windows XP, Windows Server, SQL Server 2005, Microsoft office.