SUMMARY:

I have held several Quality Assurance testing positions with Fortune companies and have had the privilege to lead offshore teams.

TECHNICAL SKILLS:

Testing Methodology: Agile - Scrum, Systems Testing, Performance Testing, User Acceptance Testing and Systems & Integrated Testing.

Performance logging Tools: LogExpert, Snoop. Endpoint Test Manager.

Testing OS & Environments: UNIX, Linux, MS Platforms (Win XP, Win- 7, Win 2000/2013 Server), Linux (Fedora, Ubuntu & SUSE), VMWare

SQA Tools & Applications: MS Visual Studio 2013, Microsoft Test Manager 2103/15, Quality Center (ALM) 2013, Bugzilla, Test Complete, Rational ClearCase, Rational ClearQuestVOD A/V Integration Systems Device Testing: Cisco (DTACS, DNCS) Motorola DAC, CableLabs 1.1 ADI, GQAMS, uDTA, SetTop & DTA devices

Audio /Video Testing (VOD) Tools: HDMI. SP/Diff, Component Cable, Composite, Satellite Tuner, S-Video, USB, SATA / PATA / eSATA Devices.

Systems & Diagnostics Testing Tools: Broadcom Studio (BBS), BMC, HDMI Analyzer, DTA-107 (DVBS/DVBS-2 Modulator), Rhode & Schwarz (FSu Spectrum Analyzer), Tektronix AWG710B, PUTTY SSH, WinSCP, WireShark, LogExpert.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. SQA Test Engineer

Responsibilities:

• Develop and execute automated and manual testing for assigned projects in Microsoft Test Manager to successfully and consistently enable delivery of high-quality software products and services on time, on budget, and to specification.
• Develop and execute automated and performance testing for assigned projects to successfully and consistently enable delivery of high-quality software products and services on time, on budget, and to specification.
• Interact with Product Management, Project Management, Engineering, and Operations teams to plan testing for delivery of products and enhancements and to assure products meet product requirements and quality standards.
• Maintain flexibility to react quickly to changes in priorities or circumstances to meet the needs of the business.
• Identify opportunities to apply existing automation or other tools to meet testing needs.
• Research and identify root causes of performance issues in partnership with architects, developers, and network and system engineers.
• Actively participate and manage test Requirements, Scenarios and Test cases in Quality Center; ALM “Test Lab” and “Test Plan” folders to all assigned test releases.
• Develop test plans, tests cases, and coordinate test execution progress.
• Design and coordinate the implementation of test environments.
• Work on SCRUM teams, and review user stories and work with business partners to refine the requirements such that they can be objectively tested.
• Document test results and provide SQA test progress reports as appropriate.
• Collaborate with firmware engineers in developing test cases for Unit and System Tests.
• Manage user tests and coordinate with the Project team to take appropriate actions required to correct software defects.
• Coordinate with engineering and development to establish a well-constructed testing environment.
• Work closely with developers to ensure all aspects of the product are tested.
• Represent Company in a positive, professional manner when working with both external and internal customers.
• Maintain awareness of the state of the industry and evaluate emerging trends/developments that may benefit the organization.
• Conduct project reviews, ensuring review criteria are defined, and implement procedures for ensuring quality control of project deliverables.
• Cooperate in the enhancement of the methodologies employed for test planning and execution, defect tracking, and metric and status reporting. Participate in continuous improvement initiatives and implementation of best practices.
• Maintain framework for record retention in order to support internal and external IT audits.
• Work across teams to enhance quality assurance/testing and help to develop/execute performance and automation testing throughout the business as appropriate.
• Identify areas for improvement and, with leadership, peers, or others, implement initiatives improving overall capability and efficiency.
• Attend and represent offshore team on morning bug scrub calls and provide adequate explanation and walk through of bugs and issues.
• Troubleshoot and follow through on identified problems to isolate root cause and provide recommendations
• Document customer ready release notes for Firmware and Application candidates and staged releases.

Confidential

SQA Test Lead

Responsibilities:

• Providing valuable sizing, assessment and gap analysis for Level of Effort (LOE) required for testing change request and enhancement projects.
• Develop and execute automated and manual testing for assigned projects in Microsoft Test Manager to successfully and consistently enable delivery of high-quality software products and services on time, on budget, and to specification.
• Clearly communicate issues and track progress and changes for each software release.
• Interact with Product Management, Project Management, and Development and Operations teams to provide testing effort estimates for delivery of projects.
• Maintain flexibility to react quickly to changes in priorities or circumstances to meet the needs of the business.
• Ensure that testing addresses requirements as agreed with other stakeholders.
• Research available tools and participate in initiatives to implement those that will cost-effectively enhance testing capabilities and product quality
• Work on SCRUM teams, and review user stories and work with business partners to refine the requirements such that they can be objectively tested
• Design, build, and execute test plans for manual and automated testing of firmware and software devices.in a fast paced “Agile type” environment.
• Interfacing with 3rd party service providers and vendors to gather verification requirements and produce a best fit execution strategy for testing and validating projects.
• Perform extensive Web Based manual testing on web UI functionality, web performance and customer usability experience
• Attend and represent offshore team on morning bug scrub calls and provide adequate explanation and walk through of bugs and issues.
• Troubleshoot and follow through on identified problems to isolate root cause and provide recommendations
• Document customer ready release notes for Firmware and Application candidates and staged releases.
• Actively participate in deployment releases of corrected break fixes, change requests and enhancements into the production environment at less peak periods.

Confidential

SQA Test Lead

Responsibilities:

• Providing valuable sizing, assessment and gap analysis on statement of work (SOW) provided for the project from the QA testing point of view.
• Responsible for functional specification, test scenarios and developing call processing features test cases and regression suites for embedded platform
• Job Description: •IPTV network - video testing, integration and implementation.
• Configuration of IPTV headend’s, linear transport, VOD and STB clients.
• IPTV and CATV systems.
• IP Multicast transport and PIM routing.
• Unicast and Multicast networks, Middleware and Set-Top Boxes (STB’s).
• IPTV encoders, video servers, conditional access systems and set-top boxes.
• QAM systems and hybrid IP-QAM solutions.
• RF Systems and CATV frequencies.
• Networking components (i.e.: switches, hubs, LAN topology, VLANS, Ethernet etc...)
• Unicast and multicast MPEG transport streams, including the ability to analyze transport streams in both ASI and IP environments.
• Creating and updating test cases for requirements on Cisco TIMS and Microsoft Team Foundation tools.
• Actively participate in creation and review of test cases for System Testing and Integration Testing to adequately test quality assurance testing on uDTA devices and SetTop boxes.
• Develops Test Strategy and preliminary test project scope for sub-system and product test of DTA software.
• Actively tested the functionality and behavior of MPEG 2 video streaming from GQAM head-ends
• Actively participate in the integral performance of the digital transport adapter (uDTA) and SetTop Box in responding to rapid code downloads, uploading of User Guide,, Playlist (Add/Move/Change), Changing and editing of virtual Channel Table and Boot Up process. Of aforementioned devices.
• Utilizing Audio Video Tools to run performance testing on A/V type cabling, HDMI analysis, S/P Diff performance and Composite/Component performance
• Communicate (verbal and written) issues with Stakeholders, PMO and Development teams and provide periodic progress report to senior management on the progress of the Releases
• Coordinate issue resolution, defect tracking and defect triage of defects found during test cycles, including environment and Systems issues
• Responsible for functional, performance and out of scope End to End testing of VOD systems and performance testing of MPEG, H.26x, Adobe Flash, WMS/WMA, SP/Diff, MS Smooth Streaming, Composite/Component, HDMI.
• RF systems upgrade of firmware applications, bootloader upgrades and code performance testing on devices

Confidential

Sr. Systems Engineer

Responsibilities:

• Design, configure and install Systems servers and network communications fabric for security and data access.
• Compile MSI packages using Rational ClearCase for staging on Tivoli headend for broadcast deployments.
• Create documentations, flowcharts, diagrams, and other User manuals and detailed sets of instructions on usability. While providing resolutions to 3rd level escalated deployment issues.
• Monitor and control COTS Packaging and App distribution back office infrastructure and maintain the systems are in good working condition
• Apply best practices to utilize technology in the quality assurance process in a way that will ensure the delivery of stable systems while reducing support.
• Use development skills to customize automated software to perform testing as needed.
• Design, implement and update a framework for regression testing a variety of applications and systems