SUMMARY:

• Excellent self - starter and ability to do multi-tasking, prioritize difficult project to maintain highest quality while meeting the timeline. Very proactive, detail/results-oriented, fast learning are some of my core strengths.
• Twenty years of manual mainframe QA Analyst/Tester in varied business environments.
• Excellent understanding of Software Development Life Cycle and Testing Methodologies from project definition to post-deployment documentation.
• Expertise in designing and developing strategic Test plans, Test Cases, Test Scenarios and Test Reports.
• Extensive experience in Integration, Functional, Regression, System and User Acceptance Testing.
• Extensive experience in tracking bugs using Bug tracking tools such as Test Director and Clear Quest.
• Able to use SQL queries to validate data, locate suitable test cases/accounts.
• Backend database verification.
• Inclined towards building a strong team/work environment, and have the ability to adapt to new technologies and situations with ease.
• Worked closely with different internal groups - programmer/analysts, client management and end-users.
• Actively participated in defect resolution and post mortem meetings. Interacted with developers and other team members to ensure high quality software. Played a key role in timely delivery of the product.
• Excellent analytical, problem solving, and communication skills.

TECHNICAL SKILLS

Testing Procedures: Agile, Black Box, Unit, Functional, Integration, Regression, Stress, Load, User Acceptance, Product Acceptance.

Testing Tools: Clearquest, SoapUI, Fileaid, File Manager, Eztrieve, TSO, MS Sharepoint, Powerpoint, Jira, Testrail, Coin, Confluence.

Database Systems: MS-Access, SQL, IMS, Oracle

Operating Systems: Windows 98, Windows NT, Windows XP.

PROFESSIONAL EXPERIENCE:

Confidential, Fort Worth, Texas

QA Analyst

Responsibilities:

• Agile Testing Methodology
• Set up testing lab in Fort Worth, Texas:
• Set up racks with multiple Set Top model/Slingbox pairings
• Performed Slingbox installation/account assignment
• Set up STB/Slingbox for multiple remote users
• Cisco, Scientific Atlantic and Motorola Set Top Boxes.
• Performed troubleshooting/problem resolution for STBs and Slingboxes.
• Prepare test cases from System Requirement Documents and User Stories for use in User/Product Acceptance System testing.
• Primary resource for writing approx. 1000 test cases for Charter Spectrum DVR functionality.
• Execute test cases and identify discrepancies.
• Specific testing included testing of ‘Full’ and ‘Mini’ Guides, ‘Home’ screen, ‘Video on Demand’, ‘Watchlist’, ‘Search’, ‘Settings’, ‘Pay-Per-View’, ‘Closed Captioning’, ‘Settings Migration’, DVR and ‘Manual Performance Testing’.
• Work with development staff to retest fixes.
• QA test support.
• Performed software release deployment testing.
• Analyze test results and communicate status to appropriate management staff.
• Attend ‘Standup’, defect triage, deployment and team meetings.
• Training of new testers.
• DP Automation Testing Tool.

Environment: Windows, Excel, Powerpoint, Jira, Testrail, Coin, Confluence.

QA Analyst

Responsibilities:

• Prepare test plans from System/Functional/Technical Design Documents and Program Change Requests to perform System testing.
• Execute test scenarios and identify discrepancies.
• Work with development staff to retest fixes.
• Analyze test results and communicate status to appropriate management staff.
• Conduct/attend meetings with client to determine appropriate testing requirements/approach.
• Specific testing included report, notice and alert generation, data file and database updates, online screen updates and web service initiation and functional testing.

Environment: Windows, WS-FTP, CICS, TSO, Fileaid, File Manager, SoapUI, IMS, MS-Access, Excel.

QA Analyst

Responsibilities:

• Prepare test plans from Business/Functional Requirement/Detail Design.
• Execute test scenarios.
• Log/monitor discrepancies in Clearquest.
• Work with development staff to retest fixes.
• Analyze test results and communicate status to appropriate management staff.
• Conduct/attend meetings with client to determine appropriate testing requirements/approach.
• Assisted with UAT and regression testing when requested.
• EDI/Gateway testing.

Environment: Windows, WS-FTP, CICS, TSO, Fileaid, MS-Access, Excel.

QA Analyst

Responsibilities:

• Prepare test plans from Business/Functional Requirement/Detail Design.
• Execute test scenarios.
• Log/monitor discrepancies in Clearquest.
• Work with development staff to retest fixes.
• Analyze test results and communicate status to appropriate management staff.
• Conduct/attend meetings with client to determine appropriate testing requirements/approach.
• Assisted with UAT and regression testing when requested.

Environment: Windows, WS-FTP, CICS, TSO, Fileaid, MS-Access, Excel.

Conversion Test Manager

Responsibilities:

• Attended Legacy to ALS mapping meeting.
• Performed gap analysis.
• Prepared, updated and distributed Outstanding Issues list.
• Prepared Test Scope document, Test Plan and Test Calendar for Conversion.
• Reviewed available test scripts, modified as appropriate for given timeline.
• Prepared Application test scripts for conversion.
• Prepared test account selection document. Located appropriate test accounts.
• Scheduled status/issues meetings as appropriate.
• Updated issues/defect resolution daily.
• Performed Unit Testing as part of script validation.
• Assigned test script execution/Master Print validation.
• Created/managed reported defects/resolution.
• Utilized Access database, TSO/File-aid and CICS for validation/online input.
• Validated Legacy/ALS Master Prints.
• Log/monitor/update defect tracking.

Environment: Windows, CICS, TSO, ALS, Excel.

QA Analyst

Responsibilities:

• Identified conversion critical test criteria.
• Created and executed regression and post conversion test plans and scripts.
• Identified, logged, monitored and re-tested detested.
• Testing of Change Requests.
• Mentoring on testing methodology.
• Utilized Visual SourceSafe to access and update test scripts and results.
• Performed extensive testing of Billing, Cash and Collections, REP/Competitive Retailer Move-ins/Move-outs and switches and Service Order systems.
• Responsible for post market open (1/1/02) detailed testing of regression scenarios as well as high/critical change request and defects.

Environment: Windows, WS-FTP, CICS, TSO, Fileaid, MS-Access, Excel.