SUMMARY:

• 10+ years of experience in the Information technology industry, with the focus of Client/Server, Web Applications and Consumer Electronics devices.
• Versatile in a wide range of testing tools that have been used for various types of testing.
• Excellent analytical, problem - solving and documentation skills.
• Team player with excellent interpersonal and communication skills.
• Extensive experience in Software Quality Assurance and software testing with diverse projects, clients and industry
• Sound understanding of Quality Assurance process of Platform/Firmware, Client/Server and web applications.
• Quality Center, WTT, JIRA and Rational Suite expert.
• Experienced with device firmware, Client-Server and Web Services Testing
• Exposure to various industries like Telecom and Consumer electronics
• Excellent analytical, problem-solving, documentation and communication skills.
• Extensive knowledge of SDLC (Software Development Life Cycle) methodologies
• Experienced with Waterfall, Agile and V Model testing methodologies
• Experience in testing Web Services and analyzing XML messages
• Knowledge on SOA Architecture and Web sphere ESB
• Exposure different industries such as Telecom and consumer electronics
• Experienced in GUI, Smoke, Regression, Functional, End to End, Performance, System and Security Testing
• Strong leadership and communication skills for efficient and effective cross-functional team dynamics.
• Excellent knowledge and working experience in with test planning, test execution and test results analysis.
• Recognized as a good team player and ability to work independently with strong problem solving, learning and communication skills.
• Experienced with onshore/offshore working model

TECHNICAL SKILLS:

Operating Systems: MS-DOS, Windows 95/98, Vista, Windows7, UNIX, Linux, Mac

Database & Tools: MS-Access, SQL Server, ORACLE

Testing Tools: Mercury Test Director, Benthic, Green Hat, Visual Studio, Platform Builder, Product Studio Query Analyzer, HP Quality Center, WTT, Device Anywhere, DDMS, XCAL, QXDM, Device Anywhere, Enterprise Tester, Rational Clear Case, JIRA and Allegro viewer

Defect Tracking Tools: Test Director, Quality center, Product Studio, Redmine, JIRA, and Clear Quest, Defect

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Sr. Software Test Engineer

Responsibilities:

• Involved in creating test plan and test cases for IPTV STB, Remote and DVR Platform Validation
• Created Firmware validation scenarios for IPTV Remote and DVR software update functionality
• Automated test cases for DVR Software updates and Disaster Recovery using python and shell scripting
• Automated stability tests for DVR Software Update
• Validated End to End scenarios for Confidential IPTV STB and DVR software updates
• Performed validation for DVR security features.
• Used GitHub to maintain test code
• Used Jenkins framework to have automated tests for nightly run
• Responsible for creating and maintaining test plan and test cases for Remote Electrical Validation
• Performed Electrical validation for PWM functionality of LED and fan
• Responsible for Electrical validation of Remote (Power characterization, IR, Bluetooth, Ripple measurement, Voltage Rails, I2C, SPI, PWM, UARTs)
• Performed Build verification test for IPTV remote firmware
• Performed audio testing Remote Microphone
• Lead Power On activities for IPTV remote SDV and EVT versions
• Participated in schematic and layout review
• Used JIRA for reporting defects to improve quality standards
• Participated in PRD review and performed gap analysis
• Escalated defects to developers/design engineers to improve quality standards and deliver deliverables according to project schedule
• Validated various platform level functionality for Remote such as Bluetooth, audio, IR, key press
• Executed automated script (Python) to validate Remote functionality

Environment: Linux, Python, JIRA, Agile, Allegro Viewer, Shell scripting, Jenkins, GitHUB

Confidential, Irving, TX

Lead Quality Assurance Engineer

Responsibilities:

• Test Lead for Functional tests of Content Management Platform and VCMS Migration testing activities for Confidential Digital Media services
• Validated various IBM workflows for Confidential Digital Media Services
• Designed, Developed and executed test plan and test cases from Business Use case and Functional Requirement using Quality Center/Enterprise Tester
• Performed Functional, System Integration and End to End testing for VDMS
• Took leadership role for validating Open text Asset Manager
• Used SQL queries using SQL Developer to perform backend testing
• Created XML request using SOAP UI tool to validate VDMS Web Services (REST/SOAP)
• Validated DRM (Adobe, Google WideVine, Windows Media, Motorola Secure Media) on various video types
• Used UNIX script to validate server logs
• Tested media transcoding and transformation like bug overlay, insert black, closed captioning, subtitles, filters, trim, vertical and horizontal splits using platform and tools like Rhozet/Telestream
• Used Aspera, SFTP, Signiant, Rsync file transfer protocols to test media ingestion and distribution
• Logged and prioritized defects using HP Quality Center/JIRA
• Prioritized Test cases based on customer needs and Business Requirements
• Provided production support and debugged software defects
• Provided technical training Operation team for production support need
• Documented technical troubleshooting guide for customer and Operation team
• Responsible for test deliverables and status reports to management
• Analyzed the change request and created/updated test cases for maximum test coverage
• Developed innovative methods to improve software quality and test coverage
• Coordinate testing effort, test deliverables, status reporting, defect escalation to development team
• Performed performance testing using Load UI for Web services APIs
• Test Content Delivery Network (CDN), origin servers and video streaming

Environment: SOA Architecture, XML, .NET, ORACLE, SOAP UI, JIRA, HPQC, Rational tools, Filezilla, WinSCP, Aspera P2P, Altova, Load UI

Confidential, Bellevue, Washington

Sr. Device Test Engineer

Responsibilities:

• Responsible for testing Android mobile phones
• Responsible for creating functional, negative, Performance and UAT test cases
• Tested Client server based application
• Co-ordinated with team members for test deliverables in timely manner
• Co-ordinated with offshore team (used Device Anywhere to access device remotely) for testing progress
• Created and maintained test plans based on Business Requirement
• Responsible for functionality, End to end and UI testing
• Updated test plans and test cases as per Business Requirement update for various mobile features such as Multimedia, Camera, OMA-DM, Truphone, ooVoo and Video Performance
• Validated End to End user scenario
• Performed Video performance analysis using Chromatic with various network condition and video codecs
• Encoded various video and audio codec files using Episode and AVS convertor for Multimedia testing
• Responsible for testing mobile features under various networks such as Wifi, 1xCDMA, EV-DO and WiMax
• Escaladed issues and followed up on issues related to mobile device Quality Assurance with PM and Dev team
• Created Test Data for testing needs
• Tested VoIP with Truphone application
• Used Remine to log issue and maintain testing documents
• Captured and Analyzed logs using Wireshark
• Collected and Analyzed logs using UNIX commands
• Performed Gap Analysis on existing Business Requirements
• Followed up with Spec owners to update Requirements

Environment: Android, QXDM, XCAL, WireShark, AVS video convertor, Remine, MS Office, Metrico Datum, OMA-DM, Episode (Telestream), Chromatic, VoIP, JAVA, WiMax, CDMA, UNIX

Confidential, Redmond, Washington

Software Test Engineer IV

Responsibilities:

• Responsible for Confidential Zune device firmware testing
• Responsible for creating functional test cases for Zune device connectivity and Wi-Fi sync scenarios
• Analyzed Business Requirements to understand the functionality
• Performed various types of testing such as Adhoc, Usability, Functionality, Security and Regression testing
• Categorized and prioritized test cases for functionality, Positive, Negative, System and performance testing
• Analyzed Business Requirement for gap analysis
• Created and maintained Test plan and Test matrix for device connectivity
• Validated end to end scenarios for device connectivity with various types of network security
• Created and maintained test cases using WTT
• Responsible for end-to-end testing of Sync scenarios on various media type.
• Validated different scenarios for wireless signal attenuation.
• Tested Zune software UI and performed backend testing on Zune database using SQL queries with Query Analyzer.
• Performed functionality testing on DRM music
• Verified browser connectivity with different portal networks
• Responsible for testing Web Services for Zune Marketplace using SOAP UI
• Validated device behavior for wireless signal attenuation scenarios.
• Conducted MTP level testing to verify various types of media sync to the device
• Logged bugs where expected results varies from actual results using Product studio
• Escaladed issues and followed up on issues related to Zune device Quality Assurance with PM and Dev team
• Collected important data such as call stack and debug output for bugs using Platform builder 7 and Visual Studio 2008

Environment: C/C++, Platform Builder 7, Windows XP/Vista/Win7, WTT Mobile Studio, Product Studio, Visual Studio 2008, SQLite

Confidential, Washington

QA Analyst

Responsibilities:

• Evaluated a new Payment Card Industry (PCI) standard in Confidential .
• Performed wireless activation using different channels like CSM, WATSON and MTR
• Performed various transaction in POS like Sales, Returns, Void, Cancel and Made Airtime Payments
• Performed various activities like New Activation, adding accessories, Handset by tendering with POS
• Verified entry into Database(ORACLE) to validate end to end user scenarios
• Collaborated with Business Group, Software Development, Engineering and Operations teams to perform QA activities for a project and smooth deployment into Production environment
• Performed gap analysis between QAT and UAT test cases
• Verified test results and user functional requirement with team of technical leads and business analysts.
• Planned & coordinated functional spec reviews, design/code reviews, and prepared test data.
• Categorized test cases and test data for functionality, integration and end-to-end testing.
• Analyzed the change request and created/updated test cases for maximum test coverage.
• Performed various types of testing, such as Functional, Negative, Regression and User Acceptance Testing.
• Executed functional tests on Web Based UI Application with various test data
• Performed User Acceptance testing for different Billing Cycle.
• Performed integration testing during different testing phases.
• Simulated various applications connected with central Repository database via TIBCO using Green Hat tester.
• Used XML to send messages to T-Safe (central Repository database) using Green Hat simulator
• Verified responses (XML messages) from T-safe
• Queried Oracle Database using SQL to validate Business Process and Conducted through backend testing
• Used Quality Center to identify, logging, reporting and prioritizing defects

Environment: Windows XP, UNIX, ORACLE, Quality Center, Benthic, Green Hat, XML, TIBCO