SUMMARY:

• Manual Tester with Functional and regression testing experience as well as familiar with test automation testing tools like Python, Java and Selenium Web Driver
• Completed formal in manual and automated software testing and information technology
• Understanding of software development life cycle and SQA methodology and tools
• Develop solid test documentation of all the complexity levels
• Experience of working with test management tools (PVCS Tracker, Test Director, ALM Quality Center)
• Knowledge of QA techniques: boundary analysis, equivalence partitioning, decision tables, etc.
• Experience in systems integration, regression testing, functionality testing, compatibility testing and sanity testing
• Strong written and verbal English communication skills
• Self: starter and able to learn new technologies
• Work independently on multiple projects in a fast - paced environment

TECHNICAL SKILLS:

Platforms: Windows 7/Vista/XP/.NET, OS X

Mobile Technology: Windows Mobile, iPhone OS, Android OS

Programming: HTML, XML, Java, SQL, Python

Test Automation: Selenium IDE/RC/ Webdriver, Selenium Grid

Testing Tools: PVCS Tracker, Test Director, Firebug, ALM Quality Center, ChangeBaseNetworking TCP/IP, FTP, HTTP, Internet, Intranet

Database: Oracle, MS SQL

Virtualization: VMware Server

Bug Tracking: Elementool, Bugzilla, Mantis

Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari

Others: Jenkins(CI), Github, SourceTree, Eclipse, Sublime, MS Office

WORK EXPERIENCE:

QA Analyst

Confidential, Pleasanton, CA

Responsibilities:

• Analyze user requirements, specifications and models for testability both UI and backend (database)
• Identify requirements and set up QA Environment
• Run jobs, sql scripts and packages and validate data accuracy
• Review SQL scripts and create simple queries for data verification.
• Involved in the creation of Test Artifacts (Test Plan and Test Cases)
• Coordinate with Off-shore team and conduct Knowledge Transfer sessions
• Involved in multiple projects on Agile methodology

Confidential

Responsibilities:

• Involved in the Kick off meeting and requirements gathering on the automation of all Apple HR Portals (Websites)
• Coordinate with Off-shore team and conduct Knowledge Transfer sessions
• Automate Apple HR Portal using Selenium Web Driver and Python
• Generated and monitored Defects using JIRA
• Develop, maintain, and execute test cases

Confidential

Responsibilities:

• Involved in the Kick off meeting and requirements gathering on Server Upgrade project
• Analyze user requirements, specifications and models for testability
• Involved in the creation of Test Artifacts (Test Plan and Test Cases)
• Identify requirements and set up QA Environment
• Run jobs, sql scripts and packages and validate data accuracy
• Review SQL scripts and create simple queries for data verification.

Systems QA Analyst

Confidential, San Francisco, CA

Responsibilities:

• Assists in the creation, preparation, and implementation of systems quality assurance reviews and the development and execution of test plans and test scripts using ALM Quality Center
• Interacts with users to share information and clarify instructions.
• Involved in testing an in-house developed Web and Desktop applications - functionality and regressing testing before it is being deployed to production
• Performs test data conditioning, regression testing and testing validation. Logs, tracks, and verifies resolution of software and specification defects.
• Responsible for regression testing of Build upgrades on both Desktops and Laptops
• Involved in Kick off meetings and test status updates.
• Responsible for setting up testing environment (VMware, Desktop and Laptop)
• Generated and monitored Defects using ALM Quality Center
• Coordinate with UAT if further issues arise after deployment
• Testing highly complex software installation packages for functionality, compliance and integration, verifying that package is operating correctly and can be installed and uninstalled.
• Manually tested (black box) large number of Web and Desktop applications (third party applications) including hardware testing for various machines.
• Ensures that all engineering projects whether a script, in-house developed utility, or desktop image, adheres to predefined standards. This will cover naming, documentation, and basic functionality.
• Interacts with users after deployment for further issues and concerns and deployment upgrades or new releases.

Test Analyst

Confidential, San Francisco, CA

• Involved in manual (black box) testing of a large number of Web and Desktop applications
• Involved in the compatibility testing for different Desktop applications in Windows 7 & Web applications in IE9 & IE8
• Load and Run web and desktop application in ChangeBase to generate report for Windows 7 and IE 9/IE8 compatibility
• Analyze user requirements, specifications and models for testability
• Participate in functional and technical specifications meetings to understand requirements and implementation approach
• Develop and Execute test plans, test scripts, including conditions and expected results, to test the product in accordance with IT standards.
• Involved in testing Web applications for PG&E & making sure that they working as expected (downloads, hyperlinks, reports etc)
• Coordinate with system/network administration to set up environment.
• Generate test data based on requirements.
• Generated and monitored Defects using Quality Center
• Testing highly complex software installation packages for functionality, compliance and integration, verifying .MSI is operating correctly and can be installed and uninstalled.
• Involved in converting .exe files to .msi using Admin Studio and ChangeBase

Quality Assurance Tester

Confidential, San Mateo, CA

Responsibilities:

• Executed regression test cases according to structured procedure on an Information Risk Management System
• Reported Bugs found through Bugzilla
• Reviewed Product documents
• Participated in cross-browser (MSIE 8, Firefox), cross-platform (Windows 7/Vista/XP/ Windows Server 2003/ 2008) testing in virtual machine (VMWare) environment
• Performed manual black box testing using new build
• Responsible for verifying the logs
• Generated Test Reports after test execution

Senior Service Representative

Confidential, Rolling Meadows, IL

Responsibilities:

• Responsible for processes related with flood insurance compliance; performed activities for the Escrow/Mortgage Department to ensure compliance with flood regulations
• Monitored transactions for internal and external business partners
• Participated in audit/reconciliation activities according to industry standards
• Recommended/implemented process improvements ed “Quarterly Top Performer” for the entire organization

Merchant Service Representative

Confidential, Long Beach, CA

Responsibilities:

• Performed analysis of daily merchant credit card activities & balancing in accordance with Confidential /Client agreements & industry requirements
• Processed transactions in accordance with pricing & settlement criteria & in compliance with Visa & MasterCard rules & regulations
• Responded to customers’ requests and inquiries and maintained the department’s General Ledger
• Processed deposits, withdrawals, transfers in accordance with established policies and procedures

Test Analyst

Confidential

Responsibilities:

• Participated in testing of web-based loan processing system
• Developed and executed Test Cases
• Executed SQL queries for data verification
• Participated in the system level testing of the application
• Generated Bug Reports (Error Logs) and monitored software defects fixed

Software Test Engineer

Confidential

Responsibilities:

• Responsible for setting up testing environment and testing ATM software and hardware
• Developed various test documentation: test cases, test procedures and tests reports
• Executed test cases according to structured procedure
• Generated and monitored system failure reports (Bugs) via PVCS Tracker and Test Director
• Created and maintained test data: different types of accounts for testing ATM transactions; Created Test cards, both Debit and Credit, for testing purposes.
• Responsible for both ATM software and hardware testing
• Involved from requirements gathering, product testing, system integration testing, implementation up to maintenance
• Involved in the review of the requirements document, test plans and test cases.
• Ran scripts at the simulator to respond as the backend for the ATM machine during testing.
• Investigated errors by reviewing logs from ATM machine and message queues to host
• Involved in the black box - functional and regression testing of the ATM software