SUMMARY:

• Proven experience in guiding functional teams with background in supporting the Government, Healthcare, Telecom, Finance and Affordable Care Act (Healthcare Exchange) applications. Expertise include requirements gathering, systems analysis, software development, test execution, test documentation, functional leadership, and process improvement. Additional activities include preparation of reports, resource management, customer relationship management, project plans, and schedule management.
• Over 18 years of IT experience in supporting large and highly integrated mission critical applications of Federal Government (Social Security Administration & Center for Medicare and Medicaid Services), and Maryland State.
• Proven track record as a Team Leader, overseeing multiple projects with up to 25 members and delivering consistent results. Effectively mentored junior resources, assigning tasks to right resources to achieve optimal results.
• Automated the functional and end - to-end test cases with HP QTP using the key word architecture.
• Extensively used HP ALM/Quality Center to manage test activities that include test case management, test execution, reporting, and requirements to test cases mapping (RTM).
• Proficient in reviewing requirement documents and converting them to test plans, test design, scenarios, and requirement traceability Matrics.
• Extensively involved in communicating with various organizations and teams to conduct integration-testing activities, analyze the requirement gaps, track defects resolution or any other conflicting issues. Extensively involved in Crisis teams to resolve the delays in releases and production issues.
• Proven track record of building trusted and productive work relationships within the team, organization and the clients.
• Compiled status reports and test matrix for the status meetings and presentations with various teams and the clients. Conducted status and strategy meetings with various teams involved in the projects, including the clients.
• Extensively involved in supporting and conducting UAT. Identifying real life business test scenarios, test data, track defects and enhancement requests.
• Experienced in using, administering, and managing bug tracking workflows with various tools, including HP ALM/QC, PVCS, JIRA and Rational Clear Quest.
• Actively participated in various organizational level process improvement activities as part of the CMMI implementation team. Attended formal CMMI training conducted by the Software Engineering Institute, created process documents, and also provided trainings.

PROFESSIONAL EXPERIENCE:

Confidential,Washington,DC

Quality Engineer

Responsibilities:

• Working in the role of a Sr. Agile Tester supporting the financial applications that are developed for various clients that include Government Entities and Private Organizations.
• Involved in the User Story reviews, created Test Strategy, identified acceptance tests, conducted test execution, and presented testing results to the clients for User Story acceptance.
• Worked closely with the developers to test the code as early as possible in the development life cycle to meet the aggressive schedule. Executed automated and manual tests with the goal to identify the defects early in the sprint life cycle.
• Extensively involved in identifying test data needs, creating test data, managing the test data, supporting UAT testing, defect triage, and route cause analysis.
• Creating and developing the test plan and procedures and also developing the quality assurance plans.
• Participated in the Daily Stand-up meetings, and walkthroughs with the product owners and stake holders.
• Worked on the databases such as Oracle and SQL Server.

Environment: Oracle 11g, TIBCO, JMS, Elasticsearch, Neo4J, SQL Developer, MongoDB, Rally, JIRA, ALM, Gherkin, Cucumber, SQL, MS Office, Git, Apache Maven, Jenkins, UNIX, Rally

Confidential, MD

Test Lead

• Worked on system testing and production support efforts of the Maryland Health Insurance Exchange (MDHIX). Validated the Application Intake flows (Citizen Portal), Customer Service portal, Health Plan Management portal, Health Plan shopping flows and the Integration Layer.
• Extensively involved in testing the enrollment data files (8001 File) transmitted to the State Systems, Insurance Companies, IRS and also the Tax forms (1095A) sent to the customers.
• Also worked as technical point of contact to the State to conduct UAT, functional/requirement questions, and operational issues. Worked as Subject Matter Expert in the time of crisis to resolve the production issues. Extensively supported production to resolve the Tire 2 support tickets.
• Create Test Strategy and Test Plan, procedures by analyzing the requirements documents and working with various teams.
• Tested the application intake and case management portal developed using the IBM Curam Solution for Healthcare.
• Automated the functional and end-to-end test cases with HP QTP using the key word architecture.
• Extensively used HP ALM/Quality Center to manage test activities that include test case management, test execution, reporting, and requirements to test cases mapping (RTM).
• Designed, developed and executed test plans and test cases for assigned project using HP Quality Center (QC) / ALM for writing test cases, defect management.
• Extensively involved in the validating the eligibility rules and integration testing of the Curam integration with the Federal Data Services Hub and Connecture Health Plan Management.
• Worked in validation and integration testing of Internal, State, and Federal Data Service Hub web services. Extensively involved in integration testing which includes creating end-to-end scenarios and execution.
• Involved in the gap analysis of the COTS products against the State requirements. Conducted and Supported UAT testing by the State team.
• Extensively worked with Project Managers, Clients, PMO Team, COTS product teams to analyze requirements, gather technical details, customization needs, report risks, and track the tasks in the Project Plan and follow-up to resolve defects.
• Participated in Daily Scrum meetings, weekly status meetings, and walkthroughs with stake holders.

Environment: DB2, SQL Developer, UNIX, HP QTP, QC(Quality Center), Rational Quality Management(RQM), SOA, 8001 File, EDI/834, soapUI, JIRA, Informatica, Cognos, XML, MS Office, Curam, Connecture, Agile Methodology

Confidential,MD

Sr. Tester

• Worked as a Sr. Tester with the responsibility of providing test support for Center for Medicare and Medicaid Services (CMS) applications.
• Extensively involved in the applications that load/analyze (ETL Process) medical provider data.
• Validate the processing of flat files, XML messages, and reports.
• Create SQL statements to conduct data analysis and managed test data in co-ordination with other teams.
• Create test scripts, track test results and defects in Quality Center.

Environment: Oracle, PL/SQL Developer, XML, Quality Center, SQL, MS Office, MS Project, QTP, QC(Quality Center)

Confidential,Atlanta, GA

Test Lead

• Worked as a Test Lead with the responsibility of providing validation support services to various clients in Retail and Health Care industry.
• Create Test Strategy and Test Plan, procedures by analyzing the requirements documents and working with various teams.
• Execution of the test scripts, tracked test results and defects in Quality Center.
• Prepared test data to conduct testing activities.
• Conduct regression testing of the web applications using Quick Test Professional (QTP).
• Administer and customize the Quality Center work flow.
• Participated in conducting integration and information flow between systems.
• Managed Requirements Traceability Matrix (RTM) to identify test coverage gaps.
• Conduct regression testing of the web applications using Quick Test Professional (QTP).

Environment: IBM Mainframe, MS SQL Server, DB2, DB Visualizer, QTP, QC (Quality Center), XML, HL7, Quality Center, SQL, MS Office

Confidential,MD

Sr. Test Lead/Work Order Manager

• Worked at the client site with the responsibility of leading validation/testing support activities of various applications for Social Security Administration. Supporting applications include electronic disability, business to government services, and customer to government services, Medicare (Health), document management, Data Warehouse, and metadata management.
• Day to day job responsibilities include requirement analysis, test planning, work distribution, test design, test execution, integration testing, defect tracking, UAT support, risk repository management, test automation and supporting/managing validation activities of various projects.
• Develop Test Strategy, Test Plans, procedures and Test Summary and Lessons Learned documents.
• Extensively involved in the testing on the Mainframe environment including, executing JCL to validate batch jobs that manipulate data in database, flat files and VSAM files. Also validated the OLTP applications developed using CICS.
• Automated the functional and end-to-end test cases with HP QTP using the key word architecture.
• Extensively used HP ALM/Quality Center to manage test activities that include test case management, test execution, reporting, and requirements to test cases mapping (RTM).
• Validated the Business Intelligence (BI) applications though full life cycle that include Extract, Transform Load (ETL) and validate the Reports.
• Extensively involved in validating the internal and external Web Services using soapUI.
• Created complex SQL queries to maintain test data in the validation databases.
• Used Quality Center to execute both manual and automated test sets and track validation progress.
• Automated Test Cases using Quick Test Professional (QTP) and Win Runner.
• Supported Load Testing of the applications by providing test data, scenarios and assisting the team in creating load test plan.
• Conduct regression testing of the web applications using Quick Test Professional (QTP).
• Worked in integration testing of complex and large applications, with co-ordination of various organizations and teams.
• Worked with developers and system analysts in formulating ways to create testable and traceable requirements.
• Prepare weekly, monthly and various other status and test progress/tracking reports for the client. Conducting status, defect Review meetings with analysts, developers and client mangers.

Environment: IBM Mainframe, Visual Basic, Lotus Notes, Java, J2EE, JSP, Java Script, Swing, HTML, C, C++, XML, Web Services, WSDL, soapUI, Win Runner, QTP, Quality Center, Rational Requisite Pro, Caliber RM, PComm, DB2 Connect, DB Visualizer, File-Aid, QMF, SPUFI, Platinum, TSO/ISPF, VSAM, JCL, CICS, DB2, SQL Server, IDMS, SQL, VS Cobol, WebSphere, ColdFusion, Policy Director Server, MS Office, Unix, MVS, z/OS, Windows, and MKS Integrity.

Confidential, CO

Sr. Quality Assurance Analyst

• Worked at the client sites responsible for quality assurance and system testing in the implementation and support of various back office and front office support systems in various business domains.
• Involved in requirement analysis and creating test documents.
• Worked on Gap and Impact Analysis of trouble ticketing systems between Time Warner Telecom and GST after the merger.
• Job duties include test planning, test design, test data Preparation, system testing, integration testing, supporting UAT, defect tracking, quality assurance and production support.
• Conducted defect review meeting with analysts, users, developers to discuss defect reports.
• Performed end-to-end testing in a large integrated application environment.

Environment: PC, Sun Spark Workstation, AS 400, Remedy 4.5, Lotus Notes R5, Server.Load, JDK, Informatica Power Mart/Power Center 5.1/6.0, Brio 6.6, Internet Explorer, WebLogic Server, Perl, Load Runner 6/7, Win Runner 6/7, Test Director 6/7, Clear Quest 2000, MS Office, Windows NT/2000/XP, Sun Solaris 2.7, Exceed 6/7, EAI Middleware, Sybase 12, Oracle 8i, PL SQL Developer 5.0 and Rapid SQL 5.5.

Confidential,CO

Quality Engineer

• Worked on system testing of integrated workflow systems for Global Operations.
• Analyzed requirements and created test plans and scenarios. Performed system testing, integration testing, and bug tracking.
• Worked closely with various organizations and people in various countries to clear requirement gaps.
• Participated in Change Control Board meetings to discuss bugs and requirement issues.
• Supported User Acceptance Testing conducted by all the offices in various countries.
• Created test process document, procedures and test document templates to stream line the testing efforts and to communicate the process to the other departments.

Environment: Remedy 4.5, Sun Solaris 2.8, Oracle 8i / 11g, Windows 2000, Rational Analyst Studio 2000 (Clear Quest, Clear Case LT, Test Manager, Requisite Pro), Win Runner 6.0, Load Runner 6.0, Quest TOAD, Vitria Middleware, Internet Explorer and MS Office

Confidential, CO

Sr. Quality Assurance Analyst

• Involved in testing of various software systems related to telecom business.
• Job duties include preparation of requirement analysis, test strategy, test plan, test case documents, test execution, result analysis, bug tracking supporting user acceptance testing and production problems.
• Participated in Defect and Requirement review meeting as a coordinator between Development and user groups.
• Reverse engineered requirements, as there was no documentation available, by talking to design engineers, developers and marketing people.
• As a Team Lead planned test efforts in the team and estimated the durations.
• Acted as a client representative to communicate with third party vendors in reporting bugs and solving conflicting issues.

Environment: ES 9000, CICS, Novel Netware 4, SQA Manger 6.0, Remedy 3.0, Power Builder 6, JDK, NetExpert, Shell Scripting, Oracle 7x, Sybase 11, MS Access 97, Win Runner 5, Load Runner 5.0, Unix, Linux, Sun Solaris 2.2, Storage Management

Confidential,Dallas, TX

Software Engineer

• Interacted with Business Analysts, Developers and Prepared Functional Specifications documents.
• Involved in code maintenance related to COBOL version upgrades, Y2K conversion and Euro Conversion.
• Unit tested the programs and involved in integration testing of the modules.
• Migrated code into S390 environment using PACBASE.

Environment: TSO, ISPF, File-Aid, Windows 98, Window NT, MVS, CICS, XPEDITOR, PACBASE, MS Office.