SUMMARY:

• Around 5+ years of IT Experience as QA Analyst with ISTQB certification.
• Expertise in analysing Business/System Requirement documents.
• Experience in writing Test cases, Test plans, automated Test scripts and designing Test procedures, SOPs for projects, SOW and CRC’s.
• Experienced in System Testing, Integration, Regression testing and UAT support.
• Involved in both Manual and Automated testing of applications on Windows and Unix Environments.
• Authored SDLC validation documentation, FS, TS as per GxP
• Extensive experience in Functional testing, GUI testing, Back - end testing using SQL, Unit testing, Integration testing, Browser Compatibility testing, Black Box Testing, Screen Navigation Testing and Build Verification Testing.
• Design end to end test case scenarios through requirement gathering and analysis by referring SRS (Software Requirement Specification) and FRD (Functional Requirement Document).
• Designing and executing test cases for different business & user scenarios for the project and preparation of decision table whenever needed using UC (Use Case Document) in accordance with the Test Plan. Validation of Regulated applications
• Strong Back-End Database (Oracle, SQL Server) testing skills using SQL on different database tools like Toad.
• Experience troubleshooting the bugs. Defect logging and tracking them to completion.
• Experience deploying the build to System test environment.
• Excellent understanding of Software Development Life Cycle (SDLC) and Test Methodologies from project definition to post-deployment documentation.
• Exposure to all aspects of Software development, Troubleshooting, Testing, Maintenance and Production Support.
• Mentored new team members to understand the Business requirements & system flow
• Accountable, reliable and a versatile team player with strong written and verbal communication skills.
• Ability to work on multiple projects /teams.
• Strong analytical and problem solving skills with all management levels.
• Collaborate with team members and developers to discuss test results and defect status.
• Effort estimation and resource planning along with progress assessment.
• Involved in Gate audits and preparation of TAR (Test Assessment Report).
• Strong organization and communication skills.

TECHNICAL SKILLS:

Operating System: Windows 98/2000/XP,Unix

Databases: SQL, PL/SQL, Oracle 10g, Toad for Oracle 9.6.1

Tools: Microsoft Office,Gallio,BugZilla,JIRA,SharePoint,Trackweb,WatiN,HP ALM 12.5,11.52

Web Technologies: HTML, XML (Basic)

SCM Tools: Share Point, SVN

Network Elements: Cisco BACC, Nortel (Genband),DPM, Siemens HIQ, Broadsoft, Set Top Box (STB), TiVo Mind, ONT,ALU CMS, Voicemail, LG phones, ATA’s, soft phones

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Understand requirements and design Test scenarios/Test conditions for Sanity, Regression, Functional and Non-functional testing
• Responsible for designing and executing tests in HP ALM. Test audited by business, technical and QVC.
• Draft test cases on excel sheets (deliverable to client).
• Test Execution.
• Identify report and monitor defects to ensure resolutions are provided and retested in a timely manner
• Using the Informatica Workflow monitor to get the data extracted for Darwin deployments via ETL
• Responsible for client calls to update the QA status.
• Responsible for updating the SDLC documents - FS and TS
• Design Test scenarios/Test conditions based on the objects being deployed as mentioned in the Release plan for ADI deployments.
• The Functional and Technical documents in Solman are updated and approved as per the scope of the CR
• Verifying the objects mentioned in the release plan in the database using TOAD, UNIX.
• Acceptance test protocol was handwritten as part of the SDLC activities.

Confidential

Responsibilities:

• Understanding Business Requirements and Use cases
• Understanding a whole business use case closely coordinating with BSA and architects, Service Oriented Business use cases included provisioning of different types of services.
• Design Test scenarios/Test conditions for Sanity, Regression, Functional and Non-functional testing.
• Draft test cases on excel sheets (deliverable to client).
• Responsible for creating data to enable the tests cases/scripts.
• Involved in deployment of Build/Patches/Urgent fixes in testing environment.
• Test Execution ( Manual )
• Identify report and monitor defects to ensure resolutions are provided and retested in a timely manner
• Responsible for client calls to update the QA status.
• Checking if the SIP features, internet packages have been provisioned on the device and Video on Demand (VoD) features along with other Video packages have been provisioned on the Employee and Admin Portal and are seen correctly.

Confidential

Responsibilities:

• Understanding Business Requirements and Use cases
• Understanding a whole business use case closely coordinating with BSA and architects, Service Oriented Business use cases included provisioning of different types of services.
• Design Test scenarios/Test conditions for Sanity, Regression, Functional and Non-functional testing. Creating and maintaining the defects using defect-tracking tool.
• Draft test cases on excel sheets (deliverable to client).
• Responsible for creating data to enable the tests cases/scripts.
• Involved in deployment of Build/Patches/Urgent fixes in testing environment.
• Test Execution ( Manual )
• Identify report and monitor defects to ensure resolutions are provided and retested in a timely manner
• Responsible for client calls to update the QA status.
• Checking if proper CPE (customer premise equipment) like Set Top Box (STB), LG phones, ATA have been added to the customer profile.
• Involved in testing if the SIP features, internet packages and Video on Demand (VoD) features along with other Video packages have been provisioned properly on the device.
• Understanding requirement and reviewing FRD and Use Cases.
• Train the junior members about business usecases and test execution.

Confidential

Responsibilities:

• Understanding Business Requirements and Use cases
• Understanding a whole business use case closely coordinating with BSA and architects, Service Oriented Business use cases included provisioning of different types of services

Confidential

Responsibilities:

• Understanding a whole business use case closely coordinating with BSA and architects, Service Oriented Business use cases included provisioning of different types of services.
• Designing test cases and Execution.
• Challenge here was, the team was new to existing voice implementation and new changes were not supposed to hamper existing implementation
• Assigning tasks to junior team members and monitoring them in assistance of Team Lead.
• Responsible for client calls to update the QA status.

Confidential

Responsibilities:

• Understanding requirement and reviewing BRD, Use Cases and by speaking with clients.
• Writing test cases and executing them. Involved in GUI Testing. (manual)
• Creating and maintaining the defects using defect-tracking tool BugZilla.
• Writing scripts (automated testing) for nested websites and for GUI testing.