SUMMARY:

• Great combination of education, experience and skills in Software Technology and Law
• Experience in Mobile, Legal, Medical, Pharma, Media, Cable TV, B2B - EBPP, WiFi, Financial, Real Estate, Fleet management, Industries.

TECHNICAL SKILLS:

IT Management: Software QA Process/Direction/Management, Information Technology Project Management, Software /Hardware configurations, Software Release Process Direction, Software Test and analysis.

QA Contribution: Web Testing, Hardware/Software Configuration & Testing, QA Documentations, Mobile Phone Applications, Test process, QA Management, Product Release Management, QA Direction, QA Compliance, QA Project management

IT Communications: Microsoft Lync, MS Outlook, MS One Note, Skype, WebEx, Lotus Notes

Hardware: Desktop, Laptops, Pocket PC, Set Top Boxes/TV, Taxi/Media Systems, Credit card payment processing system, Tablets, Cell Phones(iPhone and android) DHCP, Networking protocols, 802.11, Wi-Fi, Etherpeek, VPN, VoIP, etc.

Operating System: MS DOS, Win CE/Windows/Mac; iOS, Android for mobile phones

Project Management and Software Tools: Microsoft Projects, Software Testing Tools: Rational (SQA Test Team), WinRunner, QTP, MS WAST, LoadRunner; Jira, Confluence, TestTrack, TeamTrack, Fogbugz, Quality Center, Ace, Gnatsweb

Database: Access, Oracle - SQL *Plus, MS SQL

Web Technology Exposures: VB, .Net, Java, Java Script, HTML, XML, C #, Flex, Ajax, Oracle Forms, etc.

PROFESSIONAL EXPERIENCE:

Confidential, NY

QA Lead/Release Director

Responsibilities:

• Manage multiple software development projects, from product testing to product release, and relaunch after upgrade, analysis, evaluation, etc.
• Manage and coordinate with Overseas Development and QA Teams.
• Identify, create, maintain Project related documentations
• Call weekly meetings, update team on focus points, and update VP on status of multiple projects
• Define and Manage software test process, direct product testing, product release process, interact with multiple team managers, assist hiring QA candidates
• Product Management, software release management, innovations and visualization
• Cell phone applications - Product development and test assistance, release process
• Management, product launch coordination

Confidential, NY

QA Manager/ Sr. QA Analyst

Responsibilities:

• Direct and coordinate Software Testing process for Huge pharmacy applications involving detailed information, drugs, medispan database, TPN, RX creation and dispensing, Baxa Software, etc.
• Prioritizing work schedules for QA Team
• Directing creation of Release Notes and Help documentations
• Deciding Test Strategy and build up QA Team
• Act as a Final Product Release Manager
• Product Design review and corrections
• Coordinate with international outsourcing teams

Confidential, NY

QA Director / Projects Management

Responsibilities:

• Managing the QA Team
• Define Testing Strategy, Perform Projects Management
• Active Client Interaction
• Assist QA Environment set up, Evaluate/Hire QA Candidates
• Identify, Design and prepare QA and Projects related Documentations
• Preparation of Master Test Plans, Direct preparing Test cases
• Act as Product Release Manager
• Projects and Test - Documentation Management
• Testing UI, Interaction with STB - Set Top Boxes
• Maintain UI publishing Fact Sheet. Responsible for Test environment
• Maintain Test and Bug Matrix
• Evaluate, assess and negotiate with external outsource teams
• Assist Timely delivery of Product
• Reviewing existing QA processes, test methodologies and QA metrics, making recommendations for continuous improvement while collaborating with the software development team to establish release processes
• Direct Testing of embedded Channels - Homes, Autos, DVR, IO Click, Overlays
• Allocation and organization of work between Test team
• Identify, create and track project plans
• Manage and coordinate customer and vendor relationships
• Manage and coordinate Immigration process for team members
• Direct automated QA process
• Develop test strategies, write test cases, create test environments, and perform testing

Confidential, NY

QA Manager

Responsibilities:

• Direct testing of multiple web applications
• Direct managing defects and defect tracking tool
• Guide team on bug process
• Manage test compliance process
• Direct and edit Test Plan to cover new functionalities and to cover negative testing
• Review test results, documentation of processes, etc.
• Direct and organize with development and Test outsourcing team
• Providing GUI design, functionality and enhancement suggestions
• Overseeing the work flow and navigation of sites; build up QA team
• Coordinating between management, test team and development team
• Setting process for daily production site checks, act as a product release engineer
• Assist company in certifications for eprescribe for SureScripts; and for CCHIT (Certification Commission for Health Information Technology)
• Discuss - software design, flow and user interface with management
• Experience in coordinating complex integrated testing efforts
• Prepare multiple corporate documents like agreement with outsource team, minutes of the meeting; negotiate with outsource team
• Dealing with external Outsourcing teams
• Ensure preparation and maintenance of QA related documentations
• Testing multiple web applications manually and utilizing automated tools

Environment: Adobe Flex, Adobe Flash, Xml, C #, .Net; MS SQL Server 2005

Confidential, Dallas, TX

Quality Assurance Manager/ Chief Documents Manager

Responsibilities:

• Suggestions on new ideas/features for Soft phone Application.
• Advise adding more filters to Bug track system. Advising bug process work flow, advising, Establishing Document standards to be maintained. Prepared doc - major factors impacting voice clarity - for ready use of development and testers.
• Created various corporate level company templates - Test Plan, Master Test Plan, doc standards, etc.
• Technical Writer- Designed, Editing and Reviewing User Guide, Install Guide, Read Me Files, etc.
• Preparing Master Test Plan for Confidential application
• Editing and guiding MTP for Confidential - Soft phone and server side.
• Installation and Testing soft phone application DMM 3100, with VPN, to ensure secured wireless communication system
• Guiding associates on test plan, test strategy and document standards
• Testing WiFi Softphone applications
• Familiarity with 802.11 concepts

Environment: WinCE 4.2 OS, ActiveSync, Etherpeek, HotSpots, VPN, VoIP, Pocket PCs

Confidential, NY

Sr. QA Analyst/Test process Lead

Responsibilities:

• Confirm resources required and establish test team
• Call timely meetings with QA Team
• Direct team on test strategy focus points
• Review/ edit Test Plans
• Ensure maintenance of QA documentation
• Allocate work amongst Test team members
• Guide development on design consistency, User Interface, etc.
• Ensure final product matches the Design docs
• Coordinate between development, QA Team and Management
• Compile and deliver daily QA status progress report to Management
• Directing and drafting Problem Report process for development and test team.
• Used Mercury(HP) - QTP(Quick Test Professional) Tool for Creating Test/Components, Insert Checkpoints to Test, replace fixed values with parameters, run the test, analyzing results and report defect through Quality Center
• Utilizing LoadRunner Automation Tool to check the performance of site(Creating business scripts, adding scenarios, analyzing results)
• Managing Testing process
• Actively Involving in Testing the secured Web Application, IOL(Invoice On Line) - EBPP, developed by the Company for their clients IBM. Involved in editing Test Plans, Executing test scripts, Black Box Testing, entering defects into the system and active interaction with development for above purpose.

Environment: Mile Maker, T 400, Windows NT, JavaScript, DHTML, and SQL Server, IE 5.0/Netscape 4.7