SUMMARY:

• 10+ years of QA experience in Leading, Testing and delivering quality applications to end users
• Experience in Software Development Lifecycle (SDLC) from Business Requirements Analysis to Development, Testing, Deployment, Documentation and Support.
• Experience in leading QA Teams and building the teams from scratch to support multiple applications
• Experience in estimating, resource planning, scheduling, execution and providing status reports for QA activities at project and program level
• Experience in developing automation frameworks using open source tools and Commercial Tools
• Extensive experience in writing Test Strategy documents, Creating and developing Test Plans, Test Cases, Test Scripts, maintaining RTM (Requirements Traceability Matrix), analyzing bugs, interacting with development team to fix the errors.
• Performed audit inspections and review project documentation at points throughout the Testing lifecycle of a project to ensure all deliverables, processes, business rules, assumptions and change requests are addressed
• Excellent knowledge in process methodologies: Agile, Iterative and Waterfall
• Excellent experience in organizing meetings with various teams on problem resolutions and follow ups.
• Ability to work in tight schedules and on multiple applications concurrently.
• Excellent leadership skills, highly motivated person, Quick Learner with an excellent adaptation & analytical skills having strong interpersonal, verbal & written skills.

TECHNICAL SKILLS:

Test Tools: Selenium WebDriver, TestNG, Coded UI, JQUERY, HP Test tools (QTP, Win Runner, Quality Center, ALM, Load Runner), SOAP UI, Share point, Rally

Programming Languages: VB, TSL, C#, JAVA, SQL

Microsoft Office Tools: Word, Excel, PowerPoint, Project and Visio

Databases: Document DB, Oracle, MS - SQL Server, My SQL, and MS-Access

Other Tools: HTML5, XML, JavaScript, Azure Portal

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Lead QA Automation Engineer

Environment: Agile, Coded UI, Rally, Visual Studio 2013, TFS, Selenium Web Driver, Angular JS, Bootstrap, JSON, REST API, WCF Services, Fiddler, SQL Server, MS Excel

Responsibilities:

• Working as part of high performing Agile Team to deliver new Web-based Accounting & Workstream product to end users
• Participated in SAFe Agile Program: Release and Iteration planning /grooming sessions with Product owners, Business Users, Developers and QA
• Estimated testing hours and Story Points for User stories in every iteration for testing activities including UI Automation, Service Automation and Adhoc Testing based on resource capacity
• Developed UI Automation Architecture using Coded UI and Selenium Web Driver utilizing Page Object Model
• Designed automation test architecture for Service Level tests: WCF Services and RESTful API’s(Synchronous and Asynchronous), Azure Search API
• Utilized source control tools like VSTS, TFS for UI and Service Automation and Rally for Agile Activities
• Mentored new QA members in the teams, tasked out User Stories for QA Activities and assign them to QA members as per the member’s interest and expertise
• Involved in hiring process for QA Personnel in Cross Functional Agile teams and trained them with the Upstream QA Process
• Owned Automation Backlog and Set up standards for QA Test Plans, UI Automation and Service Automation
• Owned CI Environment, Azure Test Environment for deploying new builds and maintaining data for Workstream and Search Platform applications
• Reported to Director and provided weekly QA Team status reports including automation coverage
• Provided SME and performed code reviews for QA members during planning and execution of User Stories using Coded UI/ Service Testing and Adhoc Testing
• Presented the User Stories to Business Owners before User Acceptance Testing
• Worked collaboratively with Developers, Business Users, Product Owners and UI/UX team in every iteration to resolve issues.
• Handed Off User Story Automation work to downstream testing team and setting up the environment to execute the scripts

QA Automation Architect Consultant

Environment: Sharepoint, Mingle, Redmine, JUnit, Log4j, Selenium Web Driver, Eclipse IDE, TestNG, Maven, Jenkins, SQL Server, My-SQL, MDM(Microsfot Tool),HL-7, Agile

Responsibilities:

• Introduced QA Best practices to the team and worked with Project Manager to implement them across QA projects
• Implemented automation architecture using Selenium WebDriver,TestNG, Junit and Maven using Page Object Model
• Developed testing framework with utility files that can be used across different applications and integrated the automation scripts with Jenkins Build Deployment
• Provided estimates for scope, timeline and resources for Automation & Manual testing effort to Project Manager
• QA POC for configuring and testing the application that integrates with hardware (Intel NUC's, printers) for direct delivery of patient reports from Winsurge
• Responsible for getting sign off on Test Plan, Test Strategy and Test Cases for Alpha and LIS Testing for various modules and maintained RTM.
• Used Mingle and Redmine for Defect Tracking and organized weekly defect status meetings with Developers
• Provided QA status updates during daily stand up and weekly status meetings and escalated any issues to higher management
• Assisted Business users and participated during UAT to obtain approval for production deployment
• Mentored QA Team onshore and offshore in using Automation scripts for Regression

Production Support QA Consultant

Environment: HP ALM 11.0, Amdocs OMS / CRM, TOAD, SQL Developer, MS-Office, Unix, Selenium Web Driver, Eclipse IDE, TestNG

Responsibilities:

• Responsible for certifying weekly and immediate production bundles for OMS 8.1 upgrade
• Co-ordinated with developers for the scope of weekly bundles, defect recreation confirmation and EF deployments
• Responsible for management of four test environments which will be used for Bundle and ASR testing
• Used automation framework developed in Selenium for Regression after every immediate and weekly bundle deployment
• Wrote Test Plans and Test Cases for Immediate, Weekly, ASR bundles and Propagation Testing
• Managed QA Team members in (various locations) during testing cycles and mentored junior QA staff
• Responsible for scheduling team members for weekly, weekend and daily support schedule for Production Testing
• Work with Infra and ADBA teams to deploy the EF's received from Development
• Worked with offshore and provide daily status reports to onshore, offshore and client teams regarding updates for Bundles and ASR's
• Certify the bundles after testing completed and coordinated deployment of bundle EF's and merges to PST and ST environments
• Actively manage the defects in HP ALM and update status as per retest result before assigning them to release management team

QA Lead

Environment: Quality Center, C#, .NET, SQL Server 2008, DTS and SSIS Packages, VB 6.0, MS -Access, BizTalk, Web services, MS-Visio, CA-7, SOAP UI, Selenium IDE, Share point, TFS, Mobile testing

Responsibilities:

• Managed all the QA activities for the Portfolio of applications in Facilities & Manufacturing group by leading a team of testers including the first release for a mobile application
• Worked with the IT Delivery Manager to build and implement industry standard QA Methodologies and processes in the Facilities QA team
• Provided test estimation efforts, planning of resource allocation, Status Reports for various projects in the team to the IT Delivery Manager.
• Interviewed Candidate profiles for Contract and Full time positions as part of QA Team building effort.
• Greatly improved the Quality of applications delivered by the team by consistently meeting the IT Department Business Goals.
• Worked with QA Automation team to perform Regression and Performance Testing
• Created Test Strategy and Test Plans documents for implementation of the Enterprise applications, Migrations and Upgrades
• Created Live Graphs in Test Plan and Test Lab modules to view Live Execution Statuses for different projects
• Conducted and participated in review sessions with Development/Requirements/ Business users to baseline BRD/FRD/Interface Documents, Test Plans, Scenarios, Test Strategy and Test Summary Reports.

Lead QA Analyst

Environment: Clarify CRM, OMS, XML, Rational Clear Quest, Quality Center, QTP, SOAP UI, J2EE, IBM Web Sphere Application Server, SAP, SQL, TOAD, PUTTY, Exceed, Total Commander, Oracle

Responsibilities:

• Created extensive test plans to carry out black box, functional, regression, integration, system, end-end, backend and user-acceptance testing.
• Coordinated with Development, Testing (onshore and offshore) and requirement teams to conduct Peer review sessions for Test Plans, Test Scenarios and daily status calls
• Performed Requirement Traceability Matrix for mapping of BR / FR / HLD / AD / TR ID’s before execution begins
• Achieved Modularity by writing Test Cases as Functions which can be reused easily over different teams for Various Testing Purposes
• Assisted Project manager in estimating test execution percentages as per timelines, Test Scheduling, Planning of resources for execution efforts.
• Provided knowledge transfer about Amdocs applications to new testers in Amdocs.
• Involved in development of Knowledge Base tool with issues occurring in various releases for future references.
• Coordinated and lead QA team and development teams to solve critical bugs encountered during test plan execution.
• Co-ordinated with Change Management, Middleware and Legacy support teams during Test Planning, Execution and Change Requests
• Supported and Trained Client Personnel in application working, QA fundamentals, Test Planning and Execution

Environment: CSM, TLG, CITRIX, TOAD, SQL, Tuxedo, WINRUNNER 7.0.1, 8.0, Power Builder 8.0, 10.0, MS-Excel, Oracle 8.1, Test Director

Responsibilities:

• Followed AMDOCS code standards to develop the automation code in WINRUNNER.
• Validated the test data for various markets and arrived at a common data file which can be used for all markets thereby reducing the testing efforts.
• Generated Compiled modules and User Defined functions to handle function calls
• Achieved modularity by dividing the functions into Business and GUI Layers
• Performed Data Driven Testing using Excel sheets
• Extensively used Regular Expressions, Looping and Conditional statements
• Trained the Client personnel in executing the Automation scripts
• Responsible for Troubleshooting and support during the client execution
• Created templates for Automation, Test preparation Check lists and Knowledge Transfer