PROFESSIONAL SUMMARY:

• 8+ years of QA/Testing experience including Testing Web Applications, Client Server, Database Testing, Data Warehouse Testing and GUI Applications.
• 8+ years of creating Test Plans & Test Cases, Team Management, Onsite/Offshore co - ordination roles, Resource planning, Scheduling, Work allocation, and preparation of Status/progress reports.
• 8+ years Strong SQL queries experience - Performed both white and black box backend testing
• Performed Functional System Integration Testing, Interface Testing, Regression Testing, Compatibility, Usability, Database/backend(ETL), End to End Testing, User Acceptance Testing (UAT Testing)
• Have exposure to Automation framework and executed QTP scripts as part of regression testing.
• Has Working knowledge of Waterfall & Agile development methodology
• Expert in HP Quality Center version 10.0, 11.0, MS TFS/ Test Manager, Rally testing applications in .Net & Java.
• 5 years of experience with System Test Metrics - Collect data and analyze metrics. Refine process to enhance test effectiveness & product quality.
• Worked with Technology partners and established test process guideline across various organization
• Strong communication skills with experience in leading teams, offshore coordination, client communication
• Self-starter, independent, along with the ability to accept responsibilities and meet tough deadlines
• Excellent Analytical and problem solving skills.
• Competent liaison between Technology Group, Business and personnel with excellent communication, presentation, analytical and problem solving skills
• Holds Masters in Business Administration.

TECHNICAL SKILLS:

Testing: Functional: System, SIT, UAT, Regression, Agile, Disaster-Recovery, Production Readiness, Usability

Operating System: Windows, Unix

Technologies: Java & .Net

Environment: Client-Server, Mainframes, Web: Database

Oracle 7.3, 8.0, 8i, DB2, MS SQL Server: Tools: HP ALM, HP UFT, MS TFS/MTM, WinRunner, TestDirector, HP Quality Center, JIRA, RALLY, BugZilla, CA Clarity, MS Project, SharePoint

Domains: Insurance & Healthcare

Methodologies: Waterfall, Agile SCRUM, Hybrid

PROFESSIONAL EXPERIENCE:

Confidential, Richardson, TX

Senior QA Analyst

Responsibilities:

• Aerial AAE/ AWF Rules validation for specific requests created with certain combinations of field values create particular task, point to specific homepage, status auto pends/ approves/ denies. Request extensions should not double fire task.
• Letter validation of new & existing for enhancements.
• Aerial UI Enhancements included validating new dropdown, questionnaire & updating of existing.
• Nurse Navigator questionnaire was upgraded to add a question related to physical & mental health.
• SPOC questionnaire in UI - personal info about SPOC was uploaded via WLM & was cross validated with xml doc.
• Adult & child questionnaire verification in Aerial as against the xml document & mapping document provided by business.
• To ensure Questions, answers, rating, total score validation.
• Biometric Screening for Red partners & Tobacco users. Confirming for specific program/ Task & Notes, Homepages creation in Aerial. No program/ task must be created for green & yellow members.
• WLM file upload in WLM UI & validating Load, drop & error reports.
• WLM Digital Wake Video file creates Aerial Program/ task, notes for those requesting outreach. Enhancements included updating notes length, including member language etc.. Confirmed that no Aerial program/ task were created for those not requesting outreach.
• Performed regression by Task & Program verification in Aerial for NGEN, Centennial, MMAI members & comparing with the Load file sent by the RSA team. iExchange the provider’s application also was used to create req. & verify in Aerial, ARIS applications immediately.
• New SPOC single point of contact / FHA tab added.
• Personal information update, add new SPOC
• Individual stratification updates auto updates family Strat
• SPOC extract into spreadsheet from database - complete report/ by FHA name, for a date range.
• Validating Termed members do not show up in Export XL tab as against the other tabs & cross verification with db. report.
• Reassign members to new/ different SPOC.
• Validation of newly added columns in UI for col names, format, length etc. & cross validate with UI generated excel report & database.
• Reassign members by family stratification to a new SPOC.
• Update the WLM UI to view Digital Wake data/ report that was sent to Confidential from 01/05/2016, option to pull reports by member subscriber id & Export to XL. Cross checked with db. report.

Confidential

Responsibilities:

• Verified generation of letters for Confidential members & letter validation.
• Aerial validation for program creation as a result of WLM driver file upload.
• Verified Aerial application if Member alerts are displayed for members with specific Descriptor codes.
• Validated WLM Load, Drop & Error reports.
• Participated in BRD/HLD Walkthrough with Analysis team.
• Created test scenario/test case for the entire application.
• Conducted test case walkthrough session among team members
• Created Traceability Matrix.
• SIT & Regression testing of application.
• Be a point of contact for query escalation/consolidation/resolution working with Test coordinator, Business Analyst & Development.
• Participated in Defect meeting during SIT execution phase.
• Executed Test cases.

Confidential, Richardson, TX

Senior QA Analyst

Responsibilities:

• Participated in BRD/HLD Walkthrough with Analysis team.
• Created Test Strategy and Test plan for the project.
• Created test scenario/test case for the entire application.
• Conducted test case walkthrough session among team members.
• Created Traceability Matrix.
• SIT & Regression testing of application.
• Be a point of contact for query escalation/consolidation/resolution working with Test coordinator.
• Generated QC Dashboard reports for requirement coverage and defect mapping to test cases.
• Participated in Defect meeting during SIT execution phase.
• Executed Test cases.

Confidential, Plano, TX

Senior QA Analyst/Test Lead

Responsibilities:

• Onsite QA Point of Contact for HLPRM & NDDB Applications
• Conduct and Manage project delivery across Test Planning and Execution phase working with offshore QA team and Onshore Analysis and Development team
• Participated in BRD/HLD/LLD walkthrough with Business, SA & Dev team and determine testability and coverage.
• Prepare Project Test Plan & Test Strategy to outline environment, setup, risks, scope, assumptions, dependencies, and strategy
• Engage in SWAG estimates and detail estimation for planning, development and execution of test efforts.
• Responsible for project test delivery and test capacity management - functional (black box and white box), system and regression testing.
• Conduct Defect Management and Project status meeting using Quality Center.
• Generate QC Reports for Senior Management.
• Worked with DEV/SA to resolve all offshore queries.
• Perform Test suite review of offshore deliverables - Test cases & Test Results
• Facilitated Test case walkthrough with LOB/SA/DEV resources.
• Conduct daily call with offshore testing resources.
• Ensure necessary Regression Test coverage.
• Executed QTP Scripts for Regression.
• Developed Traceability Matrix to ensure test case coverage.
• Extensive SQL exposure to validate Package and executing scripts.
• Participated in SIT and UAT testing.
• Facilitated Lessons learnt session among various stakeholders.
• Execute Test cases.

Confidential, Dallas, TX

QA analyst

Responsibilities:

• Participate in Scrum meeting & Daily status meeting with Technology team
• Rewrite the existing test cases to make them more descriptive for the enhanced application by running the current application & new ESE application side by side
• Created new test cases for missing validation from the existing test suite
• Created Traceability Matrix for requirement coverage
• Performed Manual testing, Functional testing, and Regression Testing
• Interacted with developers for status of the bugs and re-tested the fixed Bugs.
• Analyzed the defects and categorized them based on severity.
• Responsible for prioritizing the defects and assigning to development
• Used Test Manager for Test execution and defect tracking
• Performed test execution for various user roles - BMall Employee, Admin & Broker.

Confidential, Woodland Hills, CA

Test Consultant /Test Engineer

Responsibilities:

• Make Sure all the intranet and internet portal has the latest logo
• Validate that all print forms has the new logo and signatory
• Check to ensure that realigned positions are showing up correctly both in mail that go out to customer and the document archive in the application.
• Conversion - For States that Confidential Insurance had strong footprints in like CA, it was decided to convert those policies from the DRC system (Legacy Confidential ) to the Confidential System. Also as part of consolidation, moved all of the states from APS to DRC system. Ensured all policy details and billing details were updated correctly on destination system. Performed ETL/Data Warehouse testing to validate the conversion process
• Ensure policy at renewal are getting converted to new systems
• Rate the application before conversion and ensure that rating after conversion is within the desirable range of variation.
• Ensure all the renewal packages are getting generated from the new system and not going from the old system
• As part of document validation ensure that new renewal packages along with rebranded logo /new corporate address are validated.
• Work with LOB/Dev to take stock of policy that are about to renew and make sure these numbers tie up during SIT window
• Participate in all the LOB Session to brainstorm various error reports that needs to be created to facilitate conversion
• Validate the converted policy on all the new systems
• Ensure that the system allows amendment to converted policy
• Report Testing of all the converted reports and existing reports.
• Part of a pioneer team to use Jira for Defect Management.

Confidential

Responsibilities:

• Participated in BRD/Use Case/LLD walkthrough with Business, SA & Dev team.
• Performed Use Case Analysis with SA & QA team
• Prepared Project Test Plan & Test Strategy.
• Estimation and Resource Loading.
• Acted as point of contact for any Issue Escalation from offshore.
• Interacted with IT Development, Business and Infrastructure teams to facilitate project delivery.
• Participated in Defect Management and Project status meeting.
• Worked with client SA to resolve all offshore queries.
• Wrote Test Scenario / Test Cases based on the Functional Specification/Requirement document.
• Developed Traceability Matrix to ensure test case coverage.
• Generation of Test data requirement from Test cases.
• Executed Functional and Regression testing.
• Defect Analysis and Tracking of Defects.
• Provided metrics around project status and defect status.
• Performed UAT testing on the request of LOB.
• Created User documentation for LOB, Which was used by LOB for Training the user groups.

Confidential, Woodland Hills, CA

Test Consultant /Test Engineer

Responsibilities:

• Participated in BRD/Use Case/LLD walkthrough with Business, SA & Dev team.
• Performed Use Case Analysis with SA & QA team
• Effort estimation and capacity planning
• Interacted with IT Development, Business and Infrastructure teams to facilitate project delivery.
• Participated in Defect Management and Project status meeting.
• Worked with client SA to resolve all offshore queries.
• Wrote Test Scenario / Test Cases based on the Functional Specification/Requirement document.
• Conducted test case walkthrough with Client and offshore team.
• Generation of Test data requirement from Test cases.
• Participated in SIT and UAT testing
• Performed End to End Testing along with other teams
• Executed Test cases using HP Quality Center
• Defect Analysis and Tracking of Defects.
• Issues and Defect Resolution working with other groups
• Created QC Dashboard reports for the team/management
• Participated in Lessons learnt session with other stake holders.