SUMMARY:

• Over 8 years of experience as a software tester; worked both as a manual and automation tester within value - adding QA teams
• Proficient in Quick Test Professional (QTP)
• Experience in testing client-server and web-based applications
• Experience in various domains like Health Care, Pharma, Insurance, Banking, and POS
• Progressive working experience as Functional tester, writing and executing test plans and test cases in highly structured development environments
• Expertise using automation testing tools such as Quality Center, Quick Test Pro and SOAP UI
• Expertise in performing Web based testing, System, Smoke, Functional, Unit, Integration, Performance, Security, Regression, Ad-hoc, End to End, User Acceptance Testing and bug tracking system
• Experienced in testing of ETL/data warehousing projects
• Experience in accessibility testing while adhering to related laws like W3C (World Wide Web Consortium), WCAG 2.0 (Web Content Accessibility Guidelines), ADA (Americans with Disabilities Act), Section 508 etc.
• Proficiency in assessing the wireframes, PDFs, prototype, web and native applications using assistive technologies and tools such as NVDA, JAWS, VoiceOver, TalkBack, Wave, ZoomText, FireEyes, WorldSpace, Accessibility Scanner, Color Contrast Analyzer, WAT, WCDT, ChromeVox and Chromes
• Experience working with SDLC methodologies and Test Process
• Involved in gathering business requirements while interacting with Business Users
• Experienced in working with end users and QA team for developing Use cases, Test cases and Test plans using web based transactional business applications
• Progressive experience in all phases of the iterative Software Development Life Cycle (SDLC) and Testing Life Cycle
• Extensive experience in Web applications, Web services and Web methods, (Middle ware Testing) SOA
• Expert in working with Quality Centre/ALM to create test cases and track defects
• Skilled in using MS office applications for day to day activity
• Expert in Software Validation using automation tools, developing Test Plans and Test Cases
• Responsible for testing database of software applications and data storage systems for easy user access
• Experienced in preparing and documenting the User Acceptance Test (UAT) plan and obtaining the necessary signoffs from the concerned business units
• Expert in creating test methodology documents using Requirements Traceability Matrix
• Expert working with Windows and Unix Operating Systems

TECHNICAL SKILLS:

• Defect Tracking Tools: Quality Center, Bugzilla, Jira
• Test Management Tool: Quality Center, Test Director
• Automation Tools: QTP 9.2, 9.5, 10 and 11, Soap UI 3.0.1
• Mobile Platforms: iPhone OS, Android OS
• Scripting Languages: VB Script, Java Script, Perl
• Operating Systems: Windows 95/98/Me/NT 4.0/2000/XP/Vista, Linux
• Web Clients: IE 5.0/6.0/7.0/8.0 , Fire Fox 2.0.0.12, 3.3 and 4 and Safari
• Database: SQL Server, Oracle 9i, MySQL, MS Access
• MS Office: Word, Excel, PowerPoint, Access

PROFESSIONAL EXPERIENCE:

Confidential, Plano, TX

QA Analyst

Responsibilities:

• Involved in Virtual Acceptance Now project for testing web and mobile applications
• Involved in Smoke, System, Regression and End to End testing on POS system
• Within the Systems Development Life Cycle - develop, manage, and execute test cases and report and manage any risks to the project and leadership team
• Liaise with developers, business analysts, and user representatives in application design and document reviews
• Created Test cases from Use-cases ensuring that the developed software performs as detailed by the business requirements
• Tested POS transactions including EOD (End of Day) and ensured that the databases map to the POS transaction data
• Performed End-to-End Automated and Manual Accessibility Evaluation of 20 DGS URLs based on WCAG Level A and Level AA Guidelines
• Involved in 508 testing and Accessibility Testing using WCAG 2.0 guidelines
• Involved in Accessibility testing for mobile apps both for IOS and Android using Voiceover and Talkback
• Attended daily scrum meetings with development and management teams
• Attended daily bug triage meeting to discuss the bug severity and priority
• Provided assistance in troubleshooting/isolating/resolving problems during tight testing schedules
• Designed/executed SQL queries for data manipulation/validation using TOAD/SQL Developer
• Loaded new builds on iPad so systems can be testable with up- to date code
• Provided meaningful feedback and recommendations software usability and functionality

Environment: Oracle 12g, TOAD, SharePoint, HP ALM 12, Linux, Windows XP, PuTTY, Firefox

Confidential, San Diego, CA

QA Analyst

Responsibilities:

• Involved in business and functional requirements analysis, design, use case analysis, risk analysis and general documentation
• Developed test plans, test scripts and test cases using Quality Center
• Performed functional testing manually and constructed positive and negative test scenarios as per requirements
• Involved in attending Scrum meetings and gather requirements and coordinate with business analysts and developers to convert user stories to testable requirements
• Extensively used SOAP UI in web services testing
• Implemented SOA Automation using Soap UI (DataSource) for all Web services for Regression Testing
• Built automated test scripts and performed functionality testing in multiple phases of the application and analyzed the results using Quick Test Pro (QTP)
• Performed web testing using Quick Test Pro (QTP) for checking page contents, broken links, web objects, frames and tables
• Worked with the components of Data Warehousing like components model, ETL tools
• Tested various Reusable ETL Transformations which facilitate Daily, Weekly & Monthly Loading of Data
• Expertise in QA methodologies, test strategies, test metrics and Software Development Life Cycle (SDLC)
• Worked with Unix in Test and UAT environments
• Manually developed test scripts using VB Script for instances where recording using Quick Test Pro (QTP) was not possible.
• Created and executed test cases for ST, Integration, UAT, Regression and Smoke testing
• Manually tested the application before starting automated testing
• Tested web service interfaces with the XML format
• Developed test strategy based on the Business Requirement Document (BRD)
• Performed back-end testing using SQL queries extensively within the QTP Script to compare and retrieve data by using Database Check points
• Performed functional and load testing
• Performed regression testing after fixing the bugs manually
• Involved in User acceptance testing (UAT) phase of the application
• Reported and tracked defects using Quality Center/ ALM
• Conducted functionality testing using QTP; Recorded, wrote test scripts and created user defined functions using scripts
• Used the Designer to develop processes for extracting, cleansing, transforming, integrating and loading data into data warehouse database
• Performed Regression testing using Quick Test Professional
• Used Quality Center as a repository for all of the testing efforts and to keep track of the defects
• Involved in manual testing of the forecasting module of the application
• Performed Shell Scripting and PL/SQL programming to resolve business problems of various nature
• Performed Database integrity testing by executing complex SQL Queries
• Extensively used various joins and keys for accessing data in the database
• Defined the data cleansing strategy based on the exploratory data analysis reports which to be applied on the Staging data base and then pushed to the Operational data store

Environment: Quick Test Professional, Quality Center/ALM, SQL Queries, UNIX, VBScript, java, Oracle, MS Office, Teradata, Soap UI, XML, Web Services (SOA)

Confidential, Atlanta, GA

QA Tester (Manual)

Responsibilities:

• Analyzed the defects and followed up on those
• Attended daily project status meetings and weekly QA status meetings
• Conducted Functional, System, Integration (SIT), Smoke, Sanity,
• Created test scripts and UAT test cases, coordinated with the UAT team and project manager and performed UAT activities with end users
• Developed test scripts and executed Manual test cases for Functional testing of various modules of the application using Quality Center
• End-to-End testing manually of EPIC healthcare software
• Executed test and update EPIC healthcare software test cases based on results
• Experienced with Quality center for managing the defects and for pulling Defect status reports
• Involved in User acceptance testing (UAT) phase of the application
• Prepared Weekly status reports using excel sheets
• Responsible for testing and reviewing of ETL mapping and transformation specifications based on the business requirements from various teams and the business teams
• Used Database links in SQL for Querying the Oracle database

Environment: Oracle, Epic, Windows XP, Java, HTML, XML, Quality Center

Confidential, Woodcliff Lake, NJ

QA Analyst

Responsibilities:

• Analyzed bugs and generated the reports by using Quality Center and Test Director
• Created test scripts and UAT test cases, coordinated with the UAT team and project manager and performed UAT activities with end users
• Developed and execute SQL queries to ensure data integrity
• Developed Test cases of the application as per requirement specifications
• Executed Test plans and Test cases manually to verify actual results against the expected results
• Involved in integration testing, Functional, system testing and Acceptance testing
• Involved in Secure File Transfer process to move files to comply with the Health Insurance Portability and Accountability Act (HIPAA)
• Involved in the design stages of the Application and participated in the meetings with the client, Business Analyst and the development team.
• Involved in the preparation of Traceability Matrix document
• Participated in System Integration Testing (SIT) and User Acceptance Testing (UAT)
• Performed functional testing, regression testing, UAT Testing and End to End testing
• Performed regression testing on various builds of the application developed using iterative model (Agile Methodology)
• Performed System testing, Regression testing and functional testing using QTP
• Prepared of test data for various levels of testing (Unit, Integration and System Testing)
• Prepared test scripts for automated testing using QTP
• Regression tests for every modified build using QTP
• Responsible in running UNIX shell scripts for different server processes
• Verified the incoming XML files along with database and confirm the data integrity

Environment: VB, .NET, XML, Windows, ORACLE, Agile Methodology, SQL SERVER 2005, UNIX shell scripts, QTP 9.2

Confidential, NY

QA Analyst

Responsibilities:

• Performed Functional, FI Regression, Integration, and Database testing based on Test Plan and Test Cases
• Effectively analyzed and decompose business requirements to extract test requirements
• Wrote Manual test cases and test scripts
• Performed Performance, Load, and Stress Testing of the application by creating virtual users
• Created Load Scenarios, Scheduled the Virtual Users and Parameterized User Scripts to generate realistic load on the Server
• Involved in maintaining Test Matrix. Transactions were defined to measure server performance under load by creating rendezvous points to simulate heavy server load
• Developed Test Metrics on the weekly basis for senior management
• Mercury Performed System and Regression Testing for new releases using win runner
• Implemented agile testing methods and worked closely with the developers and reviewed the specifications
• Involved in Functional Requirement analysis, Impact analysis, and GAP analysis
• Developed test data for test scenarios as per the functionality of the application
• Worked on conversion of Manual tests into automated test scripts using QTP
• Involved in QA team meetings, Defect tracking meetings and assisted junior testers in completion of the tasks
• Responsible for defect tracking and defect reporting in Quality Center
• Created Test Cases and Test Scripts for the Functionality Testing
• Involved in Functional, Regression and smoke testing
• Developed Data Driven tests to check how application performs with different sets of data using QTP
• Closely worked with the Developers and System Engineers to nail down the technical problems
• Recorded User action on GUI using QTP and performed Regression Testing on builds
• Assisted the Team Lead with daily QA tasks. Attended Project Meetings, Walkthroughs, and QA Status Meetings

Environment: Java, Manual Testing, QTP 9.5, Quality Center, MS Excel, MS Project, MS Word, SQL, Oracle 8i, Load Runner

Confidential, NY

QA Analyst

Responsibilities:

• Studied and analyzed system of the product functionality
• Involved in Designing and setting up Test Automation Framework
• Developed automated scripts using QTP
• Prepared Test Data and updated the scripts
• Executed the Test Suite
• Involved in Review of the Automation Test Scripts
• Involved in setting up Test Environment
• Involved in bug tracking and created reports using Test management/Defect tracking tools like Test Director, Quality Center and documented Test Documents Using MS Office Tools - Word, Excel, and Power Point
• Performed web based testing using QTP for checking page contents, broken links, web objects, frames and tables
• Created actions, checkpoints and synchronization points using QTP
• Extensively used Test Director for Test Planning, Bug tracking and Reporting
• Provided a weekly project report that includes Test Metrics and status reports
• Authored and Executed Batch Tests in QTP to run a large group of tests in an unattended manner
• Attended periodic meetings, Tele-conferences and led discussions on problem resolution
• Worked with Test Complete support team to control performance issues which are raised while doing batch execution of script repeatedly
• Coordinated with the development team to have a quick turnaround for bug fixes in tight schedule for release

Environment: Web, Test Complete, Quick Test Professional 9.5, Windows 7, .Net Framework 3.0/3.5, SQL Server 2008

Confidential, NY

QA Analyst

Responsibilities:

• Analyzed the business requirements and created test plan, test strategy and test cases
• Reading FS documents provided by client to understand the requirement and defining the scope
• Preparation of Feed-files, Test Cases/data and other Rule validation as well as relevant documents
• Generating automated scripts for web-service's callers using QTP
• Performed System Integration testing to ensure the integrity with database
• Performed Navigational, Functional, Ad-hoc, Sanity and Regression tests
• Coordinated the testing efforts with UAT (User Acceptance Testing) team and resolved their findings on the
• Application
• Involved in Manual Testing of the application
• Performed Negative testing and Positive testing using QTP
• Conducted Data-driven testing in QTP to test the application with different sets of data
• Identified defects and logged defect reports using Quality Center
• Represented office in cross-office management meetings regarding company-wide performance indicators.
• Attended daily defect status meetings and weekly team status meetings for reporting testing status and shared ideas for improved testing efforts
• Prepared the Traceability Matrix, Test Results Documents

Environment: QTP 9.2, Quality Center, Oracle 9i, Jira, DB2, Toad, Visual Source Safe, .NET, Windows XP, Java