SUMMARY:

• Senior IT professional with over 8+ years of experience in Information Technology industry.
• Recent opportunity as a Business Analyst, worked on documentation to meet the company standards, and as well the client requirements.
• Experience in Service Oriented Architecture (SOA).
• Strong Object Oriented development methodologies and experience providing effective, maintainable software solutions.
• Experience in iterative development environment following Rational Unified Process (RUP), Agile and Waterfall methodologies.
• Extensive experience in GUI testing, and also testing mobile applications for trading and banking.
• Extensive experience in working with various tools and applications including 3rd party software.
• Experience in handheld device testing with medical device makers.
• Strong SQL skills with expertise in database testing.
• Experience in testing Web Services using WSDL, XML Spy, and SOAP messages.
• Experience in cross browser testing on different Operating System.
• Very good domain knowledge of working on Mobile Application (iPad, iOS Native applications)
• Extensive experience in Functional, Performance, Integration, and Regression testing of brokerage and banking operations.
• Excellent documentation skills and expertise in formulation of Test Plan, Test Cases, and other QA related documents.
• Experience in mentoring the newly emerged offshore team (in India).
• Experience in complete Software Development Life Cycle (SDLC) process.
• Excellent understanding of Software Engineering Standards and industry proven processes.

TECHNICAL SKILLS:

Operating Systems: MS - DOS, Windows, Unix

Test Management Tools: QualityCenter, QTP, ClearQuest, Integra, iTKO LISA

Other Tools: ClearCase, XML Spy(Altova), Integra, SVN Subversion, GitHub

Languages: XML, XSLT, HTML, SOAP

Database & Tools: ORACLE 9.2, SQL Server

WORK EXPERIENCE:

Confidential, Santa Clara, CA

Sr QA Analyst

Responsibilities:

• Presented the company’s focus on latest mobile, digital and IoT technologies and applications.
• Explained some of the robust software tools (perfecto mobile) and frameworks that accelerates the customer value.
• Confidential got chosen to create the clients ( Confidential ) end-end QA department through outsourced Managed Services Engagement.
• Also, was responsible to provide the perfect bridge between our QA delivery team, and the client side Dev team (in Los Angeles, CA), resulting in successful completion of different phases of project and deliveries.
• Worked on POC (Proof of Concept) to win another client, Confidential Inc, . Automated client’s ‘ Confidential ’ using the client preferred tool TOSCA, and presented for POC. This engagement laid the foundation for the highest standards of quality assurance within client’s IT driven solutions for all of their applications.
• Worked on CI/CD projects using Jenkins at Confidential, as part of a short term contract for 2 months. Got to speed in no time with respect to new tools and technology including Marathon, Mesos. Created, and maintained Clusters for deploying the APIs for testing. Provided complete support for alpha testing phase.

Environment: Windows 2003, JIRA, GitHub, Confluence, Jenkins, Quality Center, Clear Quest, TOSCA

Confidential, San Francisco, CA

Sr. Systems QA Analyst

Responsibilities:

• Analyze the requirements - Project Definition Document (PDD), Functional Specification Document (FSD), and Use Cases.
• Scope sizing of the project and final sizing after freezing the business req.
• Design/develop test strategies for testing websites, web applications, mobile apps and SaaS. Also performed performance testing of these applications.
• Handle multiple projects on various platforms like Banking, Accounting, Payments, and Inter Financial Institution Transfers, etc.
• Responsible for testing mobile apps in early development phases, certifying their compatibility with leading mobile devices - iOS and Android smartphones and tablets
• Knowledge and experience of the entire application stack, from mobile app, web app, application logic and DB
• Worked in Standing Scrum environment.
• Generate reports to the project stake holders and to the management periodically.
• Provide training for the new hires, and also mentored the newly emerging offshore team (in India). Monitored their progress and coordinated both teams (offshore and onsite teams)
• Plan workflow, drive project schedules, and juggle multiple projects at the same time through effective prioritization and thorough attention to detail and communication across internal teams and stakeholders.

Environment: Windows 2003, XML Spy (Altova), SOAP, WSDL, Quality Center, Clear Quest, Solstice Integra, iTKO/Lisa, Dev Test, Selenium

Confidential, Menlo Park, CA

Software QA Engineer

Responsibilities:

• Actively collected and analyzed the requirements from the Product/Business team.
• Followed Agile Methodology.
• Performed functional testing for back office applications . During the course, this required interaction with team in East Coast
• Worked on Offshore and onshore based model of projects.
• Provided complete support during Production Rolls and remained on call for any Post Production support for emergency change controls.
• Worked as team lead in multiple projects for Corporate Services stream that included Offshore team (in India)
• Hands on sql queries - to retrieve and update data as per the test needs for various testing related to DB verifications on the backend.
• Experience with Control - M, for running various batch jobs, automated, scheduled, and manual jobs . Verified the logs for debugging any failures.
• Worked on various tools like Frontier for Global Reconciliation projects.
• Extensive experience with ADP - verification of entries and updates in ADP’s different screens like NNAD, ACWS (for Check and Wire Transfer related records), MRGI, etc.
• Worked on Corporate Services projects and extensive hands on various cutting edge tools like Client Resource Center, Equity Edge, and Equity Edge Online.
• Developed review checklist, test sign-off process, test closure report formats for our team to follow throughout the project.
• Responsible for estimating the QA effort, final sizing, and closure of the project.
• Responsible for Daily/Weekly status report preparation for upper management.
• Handled the defects and tracked them to get the resolution.
• Widely acclaimed for strong relationships, communication, and test planning skills.

Confidential, San Francisco, CA

Systems QA Engineer

Responsibilities:

• Analyzed the requirements - Project Definition Document (PDD), Functional Specification Document (FSD), and Use Cases.
• Coordinated with Developers, and SMEs, and updated the test documents as needed.
• Worked in Standing Scrum environment.
• Reviewed the test strategy and confirmed test coverage to the enhancement and modifications.
• Responsibilities included requesting Test Data, and managing Test Data for various scenarios, keeping track of expiration and renewals of the test data.
• Developed Test Cases in Quality Center.
• Performed GUI testing for various Web based applications and involved in automating using Selenium.
• Validated the workflows for business transactions and business rule implementation in various platforms like Billing, Payments, etc.
• Executed the tests manually using XML Spy (Altova) by submitting the SOAP requests and verifying the responses, and thereby maintaining the baseline requests and responses in ClearCase.
• Documented the results in Quality Center.
• Automated the Web Services test scenarios using Solstice Integra, and maintain the regression suite. Also used iTKO/Lisa for automation.
• Developed SQL queries to test the database.
• Performed Smoke Testing, Functional Testing, Regression Testing, and System Down Testing.
• Executed the JUnit test cases and analyzed the Unit test reports.
• Analyzed the test results, create the test summary, and status report periodically.
• Filed the defects in Clear Quest and track them to see whether they get fixed and retest them before closing.

Environment: Windows 2003, XML Spy (Altova), SOAP, WSDL, Quality Center, Clear Case, Clear Quest, Solstice Integra, iTKO/Lisa, Selenium

Confidential, Northridge, CA

QA Test Engineer

Responsibilities:

• Worked on various projects. Involved in external testing of 522/722 Insulin pumps.
• Had a very close interaction with team members, and also with development team.
• Reviewed the test coverage after modifications and enhancements for the next internal releases.
• Reviewed the test cases to cover the normal, alternate, and exceptional flows.
• Documented the Traceability Metrics in order to cover all the system requirements in the testing.
• Redlining the test cases to modify according to requirement changes (previous version Doc issues) and cleaning up the redlined test cases.
• Practiced Good Laboratory Practices.
• Performed the manual testing, and recorded the results in Quality Center.
• Performed Functional Testing, Stress Testing, Regression Testing and also Adhoc testing
• Performed testing of interfacing devices like Meter (Paradigm Link), Sensor, GSS Transmitter, and remote.
• Used various tools and software like RFETS (RF Engineer Testing Software)POR (for performing Battery Levels Procedures)GST Utility (for reprogramming of the GST Transmitters, and also for testing the PTP packet transmissions) THDS (for Trace files and History Downloads)
• Coordinated with the developers for the entered software anomalies.
• Constant interaction with developers
• Used the Test Track (Seapine Bug Tracking Tool) for tracking the defects.
• Analyzed the test results and created the Test Metrics and Status Reports.
• Active participation in decision-making and QA meetings.

Environment: Windows NT/2K, MS Office, Quality Center, Seapine Test Track.

Confidential

Software Engineer

Responsibilities:

• Reviewed and analyzed the requirements, functional specification documents, and other Use Cases.
• Contributed to the development of detailed Test Plan.
• Analyzed the Change Requests, new patches, and accordingly update the test cases and test data to provide complete test coverage.
• Perform functionality testing, identified the business critical area and ensure proper test coverage.
• Worked closely with development team, conducted walkthroughs and meetings.
• Followed the schedules and ensured deliverables are met.
• Developed project status reports, managed and tracked the defects.