Quality Analyst Resume
Minneapolis, MN
SUMMARY:
- Around 6+ years of experience as Quality Assurance Analyst / Tester in various industries.
- Expert in SDLC (Software Development Life Cycle) methodologies like the RUP (Rational Unified Process), Agile and the Waterfall.
- Expert in Automated testing tool such as QTP and Appium.
- Expertise in Defect reporting tools such as Quality Center and Test Director.
- Proficiency in manual as well as automated testing of application on Windows environment.
- 2 + year Experience in Mobile apps testing (IOS, Android)
- Good knowledge in Back - End Testing using SQL on Windows platform to validate the consistency of data.
- Experience in working with GAP analysis between HIPAA Gateway 4010 and HIPAA Gateway 5010.
- Expertise in Web-based applications and testing Client / Server.
- Maintaining the Traceability Matrix, Test summary report and generating UAT Plan.
- Good knowledge in MS Office suite, Adobe Photoshop, MS Visio, MS Project and MS Access
- Experienced in performing Mobile QA Application Testing by validating the functionality on native Mobile apps in different mobile platforms like Android, iOS etc.
- Implemented Black Box Testing, White Box Testing, Unit Testing, Integration Testing, Functionality Testing, System Testing, End-to-End Testing, Sanity Testing, Regression Testing, User Acceptance Testing, Load Testing, Stress Testing, GUI Testing, Positive and Negative Testing, Field Validation Testing and Security Testing of Client-Server Application and Wed Based Application.
- FACETS support systems were used to enable inbound/outbound HIPAA EDI transaction in support of HIPAA 270, 271, 276, 277, 835, 837 transactions.
- Testing, Implementation and Conversion Analysis of ICD 9- ICD 10 codes.
- Experience in Medicare and Medicaid claims processing, billing, membership, eligibility verification and care management.
- Best team player and can work alone with minimal or no supervision.
- Ability to multi-task, prioritize and work with time constraints with highest level of quality.
- Expert in QA Strategy definition and its execution.
- Proven expertise in Rational Test Suite (Rational Requisite Pro, Rational Clear Quest, Rational Manual Tester, Rational Functional Tester, Rational Performance tester and Rational Test Manager).
- Expertise in Risk Identification and Mitigation, Resource Management and Test Effort Estimation.
- Proven expertise in creating Test Plans, Test Scenarios, Testing Process, Testing Approaches and the Traceability Matrix.
- Extensive experience in analyzing test results and communicating via Bug tracking tools like Test Director, Quality Center, JIRA, Bugzilla and Test Track.
- Good communication skills with strong analytical, qualitative, quantitative and problem solving skills.
TECHNICAL SKILLS:
Programming Languages: Java, SQL,C++, HTML, VB Script
Operating Systems: MS-DOS, Windows 98/NT/2000/ ME /XP/Vista/7/8/10
Applications: MS Office Suite(Word, Excel, Access, PowerPoint & Outlook), MS Visio, Adobe Acrobat, Crystal Reports, Adobe Photoshop, Oracle (SQL Series), SQL Server 2005, Sybase,IOS
Tools: HP s Load Runner 7 to 9.1, Test Complete 10.x, Quality Center 8 to 11, QTP 8 to 10, Win Runner 7 and 8, Silk Test 6 and 7, JIRA 4.x to 6.x, Bugzilla.
Web Browsers: Internet Explorer, Firefox, Google Chrome, Safari
Project Tools: Rational Requisite Pro, Telelogic Doors 7.0, MS Visio, MS Project, Visual Analyst, ARIS.
PROFESSIONAL EXPERIENCE:
Confidential, Minneapolis, MN
Quality Analyst
Responsibilities:
- Attended JAD/ JAR sessions with the Subject Matter Experts and Business Analysts to understand the business requirements for Member Modernization System.
- Performed requirements analysis, went through use cases according to the flow of patient data and rules of security sharing.
- Used Rational Tools like Rational ReqPro for requirement management, Rational Clear Quest for defects and Rational Test Manager for Test Cases and Rational Rose for Use Cases to track, analyze and document system requirements and defects.
- Prepared test strategy, test plan, risk assessment document, test summary reports, test cases and test scripts.
- Developed standardized FACETS testing, implementation and QA processes.
- Responsible for working with the state to review and modify process flows to increase productivity and effectively utilize FACETS features not provided by the legacy systems.
- Supported integrated EDI batch processing and real-time EDI using FACETS.
- Troubleshot problems found within FACETS and when testing the SQL database while validating against the business rules.
- Wrote and execute SQL statements to verify data. Also used Oracle SQL Developer to query the data against Oracle Database.
- Tested/ Validated system tables/ files in System Test Environment, UAT environment and finally in Production environment in order to team whether or not file is ready to be promoted to another environment.
- Testing, Implementation and Conversion Analysis of ICD 9- ICD 10 codes.
- Helped claims Parallel Team to analyze/ verify their results against database.
- Worked closely with the business cross functional teams throughout the Software Development Lifecycle Phases in order to ensure the product meets end user expectation.
- Conducted Unit Testing and System Testing to ensure the product meets all the requirements specified for the end user. Help team members with GUI testing in need basis.
- Attended the defect meeting and explain the submitted defect to Business Analysts, Developer and Developer-Lead.
- Performed manual front-end testing to check all functionalities of different modules.
Environment:: FACETS 5.3, UML, MS Word, Rational RequisitePro, Rational ClearQuest, Rational ReqPro, Rational Functional Tester, Rational Test Manager, SQL Developer, SQL Navigator, Oracle 11g, ClearCase and MS Project.
Confidential, South Lake, TX
Mobile QA
Responsibilities:
- Attending the scrums for User Stories to understand and getting the clarifications for the ambiguities since this project is using Agile Methodology
- Author & Review of test cases for functional testing.
- Functional, Integration, Device OS, Release Candidate and Release Regression testing of Mobile software in support of the Mercury application including requirement analysis and clarifications, test strategy definition and execution.
- As a QA doing pre-prod and prod checkout while application is going to production.
- The testing involves in Big Web, Mobile Web and Mobile apps on all Android device and iOS devices.
- Using Appium for mobile automation Testing.
- Created Page Object model Mobile automation framework on both IOS and for Android using Appium.
- Created custom Appium framework.
- Business proxy for user acceptance testing from the client point of view.
- Testing of new Operating Systems and devices to assess impact to Schwab's Mobile Apps.
- Testing of defect fixes and Defect workflow management.
- Produce software development lifecycle metrics and status reporting.
- Testing of the impact downstream domains and other channels have on the Mobile platforms, in non-production and production as required.
- Communicate regularly with internal and customer teams.
Environment: Java, Mongo DB, HTML, Appium, JavaScript, On Demand, QTP, Win8, IPCU, iTunes, ALM, MTM, Mainframes, TFS.
Confidential, CHICAGO, IL
Mobile QA
Responsibilities:
- As a software development test engineer (SDET), was responsible for UI, Functional, Web Services, cross browser, Automation, ETL, Reports Testing of Web, distributed, SOA, Reporting, legacy, J2EE applications.
- Involved in creating the automation test cases for Testing Various Web modules: Supplier Data, Inventory Tracker, Exchange Tracker, and Damage Tracker.
- Writing and executing software system test plans and test cases. These scripts were developed after reviewing the business requirements documents and technical specifications documents.
- Developed scripts for all manual Test cases using Junit.
- Used Calabash and Appium for mobile automation Testing.
- Created Page Object model Mobile automation framework on both IOS and for Android using Appium.
- Repetitive tests were run using the Automation tool QTP for documenting the regression testing results
- Developed ANT scripts to automate Build Process for running Regression Scripts.
- Utilized ultimate test automation tool (Selenium IDE/RC/Eclipse) in the real life environment.
- Responsible for software QA and analysis, with emphasis on performance testing and functional decomposition of web-based (SOA) and legacy systems architecture.
- Used Firebug to identify Objects’ ids, Name, XPath, etc., links in the application.
- Installed, configured SOAP UI to test web services using WSDL file given by Development team.
- Developed SOAP UI extension for test statistics.
- Used Jira for repository, reporting and tracking bugs, and providing updates on resolved bugs.
- Used JIRA to track the tasks and issues, attended daily status meetings to update the status of work.
- Developed SQL queries to query database to test backend process of application.
- Participated in daily SCRUM meetings and gave the daily status of testing.
- Developed QTP/UFT scripts with object model and description programming, and handled dynamic objects using VB-script and regular expression in QTP/UFT.
- Implemented and worked on Acceptance Test Driven Development (ATDD) agile methodologies completing releases ahead of schedule.
- Attended the daily Bug review meetings, weekly status meetings and walkthroughs and interacted with Business Analysts and Developers for resolving Defects.
Environment: SOAP UI,Appium, Junit, Ant, JQuery, Jira, QTP, JSP, JDBC, JavaScript, Firebug, XPath, SQL, Agile, Eclipse and Windows.
Confidential, Downers Grove, IL
QA Tester/ Analyst
Responsibilities:
- Writing Test Plans/Test Scenarios/Test Cases/Test Matrix.
- Used the Rational Unified process methodology for the application development and created Use
- Cases, activity diagrams and drafted UML diagrams using MS Visio
- Assisted the development team during the second and third iteration using the RUP model
- Developed design Specification writing Test report s and documenting Test results
- Used RUP to create use cases, activity, class diagrams and workflow process diagrams
- Identified customer requirements besides reviewing test plans and documented the development of these plans
- Developed automation test scripts for performing regression testing on the application using Quick Test Pro.
- Performed Test execution and wrote and executed Test scenarios /Test Scripts
- Utilized technical flow charts, Network Diagrams and Gantt Charts to effectively map and manage critical paths and bottlenecks in conjunction with Project Tracking Reports and Project Data Sheets for Senior Management.
- Defect Tracking and Bug Reporting was performed using Quality Center
Environment:: Windows XP, MS Project, RequisitePro, MS Visio, MS Powerpoint, Mercury Quality Center, MS-SharePoint, Facets
Confidential, Sacramento, CA
QA Tester
Responsibilities:
- Involved in development of a comprehensive Test plan and Test Cases.
- Performed Manual testing prior to the automation.
- Performed Negative and Positive testing manually.
- Involved in User Acceptance Testing, Navigation, Integration, regression testing and Functionality testing.
- Used Testdirector to track and report system defects and bugs and assigned severity ratings.
- Wrote Modification Request (MR) for the bugs in the application and helped developers to track the problem and resolve the user requirements.
- Developed test scripts supported by WinRunner.
- Validated the application against the expected results by inserting Database, Bitmap and GUI checkpoints.
- Participated in defect review meetings with the team members, provided written status reports of testing projects.
Environment:: Testing Tools: - WinRunner 7.0, TestDirector 7.02, Software: - Visual Basic 6.0
