PROFESSIONAL SUMMARY:

• 8+ years Quality Assurance experience in Software Testing in Financial, Digital, Retail, POS, Insurance and E - commerce industries.
• Experience in both Manual and Automated testing using HP interactive products like - HP Quick Test Professional (QTP)/ UFT, HP Quality Center (QC).
• Experience in working in onsite/offshore model as a Sr. Quality Analyst with strong verbal and written communication skills and leadership skills. Involved in providing Test Estimates for various phases of the project and planning/defining test strategies and coordinating test efforts for various iterations.
• Verification and Validation of software.
• Expertise in System Requirement Analysis, GUI Testing, functionality testing, Integration Testing, Exploratory testing, Black box techniques, Regression Testing, Security testing, User Acceptance testing, Compatibility testing, Load testing, Smoke testing, System testing and RBT (Risk Based testing).
• Executed automated Selenium scripts and reproduced failures manually
• Worked on automation Test Scripts using Quick Test Professional (QTP)/ UFT to support test automation.
• Experience in performing Backend Testing (Oracle and SQL Server).
• Experience in testing Mobile apps on iOS & Android devices manually.
• Experienced with SOA, Web Services, SOAP, RESTFUL, WSDL technologies.
• Proficient in Testing SOAP and RESTFUL Web Services using Soap UI.
• Well versed with Software Development Life Cycle (SDLC), agile/ Waterfall development models, Software Testing Life Cycle (STLC), Logging and Tracking Defects in all the phases with major responsibilities.
• Extensively involved in Defect Reporting and Defect tracking process using MS-Access, Clear Quest, Test Director and Quality Center (QC), JIRA, Rally and Buganizer.
• Specialized in analyzing functional specifications and writing Test Plans, Test cases, executing test cases, generating defect reports in MS-Access, Test Director and Quality Center (QC).
• Worked with Development and Requirements Analysts to define Test Scenarios and ensure that test requirements are correct and complete.
• Good exposure in creating documents (QA Status Report, QA Summary Reports, QA Test Logs, issue and defects) to apprise project team members as to the status of meeting defined quality goals.
• Participated in Requirements review and supported User Acceptance and Production Verification Testing.
• Work across multiple cross-functional teams to execute full system, interface, and end-to-end testing.
• Performed cross browser testing using Selenium Web Driver and Test NG.
• Worked extensively on creating Traceability Matrix between Requirements and Test Cases using HP Quality Center (QC).
• Strong understanding of software Test Methodologies and knowledge of modern software development processes, including Issue/Bug.
• Tracking, Release management, Requirements etc.
• Experienced in testing Mobile Applications in real devices and testing mobile customized website using Chrome User Agent.

TECHNICAL SKILLS:

Languages: C, C++, XML, SQL, VB Script, Java.OS Windows, Linux/UNIX, Ubuntu.

Databases: SQL Server, MY SQL, PLSQL, MS Access, Oracle.

Test Management Tools: QTP/UFT, Selenium Web Driver, HP Quality Center/ ALM, TFS and Test tracker.

Defect Tracking Tools: Quality Center/ALM, Buganizer, JIRA, Rally, Test tracker, Bugzilla.

Other Tools: Toad, Putty, MS Office Suite, Rational Suite, Test NG, Soap, Apache HTTP Client .

Browsers: Internet Explorer, Mozilla Firefox, Confidential Chrome, Safari.

PROFESSIONAL EXPERIENCE:

Confidential, Orlando FL

Sr. QA Analyst/ Tester

Responsibilities:

• Worked on Confidential Core-Banking application T24 and its product and Testing of T24 Features product with a team.
• Responsible for automation of Test Cases and integrate the test cases in core T24 product regression.
• Responsible for the development and execution of manual test cases and scripts.
• Responsible for testing business functionality and signing-off.
• Core-banking transaction testing, prepared Test data using Online screens relating to Banking applications.
• Performed Functional Testing and System Integration Testing and Regression Testing.
• Prepared test cases and test scripts using SEAT(System Engineering and Automation Testing) with respect to business requirements & technical specifications.
• Create decision model by creating rules in the rule management and various sub-product with these models and loan application for member and get all the demographic data, Assets and Liabilities, application for non-member and disburse the application to the core.
• Worked on Add collateral, Add Authorized user, Counter offer, stipulations, Cross-sell functionality and validated various fields which is sent to the Core through field mapping.
• Responsible for Onsite interaction to understand client requirement and providing solutions.
• Prepared the System Test cases based on Test Objectives and test scenarios by reviewing functional documents and test cases from test scenarios and uploading them into RTC.
• Executing test cases and raising defect and re-testing the fixed defects.
• Providing the status reports for every sprint and Updating regression testing documentation after each release.
• Utilize knowledge of testing techniques and methodologies to manage and execute functional software testing.
• Assist in defining the Company’s testing methodologies and quality control standards.
• Troubleshoot defects and manage defect tracking and resolution processes so that a consistent, documented process is used and followed.
• Fully document any unexpected anomalies or defects identified in testing with instruction of how to recreate each.
• Maintain well organized records of test results and generate historical analysis of test results.
• Ensure that all defects and requirement variances are being appropriately communicated to development for correction.
• Work with technical resources to discuss and troubleshoot issues and with the business resources to understand purpose and concept for software features.

Environment: Core-Banking, T24 Product and Features, RTC, SEAT, ALM, PUTTY, XML, TELNET, OFS, JAVA.

Confidential

QA/ UAT Analyst

Responsibilities:

• Working as a part of Confidential MOAB Project.
• Performing data Migration from Arvato systems (FIAS) to Confidential ’s new billing platform (B3J).
• Preparing Test Conditions, Test Scenarios and Test Cases based on the Client ( Confidential ) needs.
• Performing UAT, End to End, Dry run, Canary, GUI Functional and Regression testing.
• Proactive participant in weekly AGILE/Waterfall team meetings and updated team lead and manager on status of testing.
• Worked with all Agile Development and SCRUM process throughout the entire project.
• Experienced in Using Version One to manage/analyze stories & project wall.
• Prepared documentation for assigned projects and followed software release procedures, requirements analysis using Quality Center/ALM for importing specifications and documents.
• Executing test cases. Identify and log bugs using bug tracking tool and verify the bug once resolved.
• Creating test strategies that increase test coverage and improves quality.
• Regularly attending Defect Triage Meetings or Defect Calls with the Development Team.
• Executing both positive and negative test cases to assure the quality of the application thoroughly.
• Execute SQL queries to perform back-end testing for data validation testing.
• Experience in SQL queries like SELECT, DELETE, UPDATE, INSERT.
• Performed the Back-End testing to ensure data consistency on front-end by writing and executing enterprise level complex SQL statements on the Oracle Database using TOAD.
• Responsible to work with Development team and gather requirements.
• Collaborated with Developer regarding existing bugs and steps for bug reproduction.

Environment: ALM, Oracle, SQL, PLSQL, TOAD, Test tracker, Windows 7, UNIX, Confidential Product, JIRA, Buganizer, Agile/Waterfall.

Confidential, Little Rock, AR

Sr. QA Analyst

Responsibilities:

• Working on the Agile Stories and Prepared Test Plan, Test Scripts, Test Scenarios, Execution and Preparing the Reports for Defect Meeting.
• Created documentation for Verification of transactions at POS. End to End testing for daily operations at POS which involve store opening and closing procedure testing, Tax table verification, New hire confirmation. Also for Credit card, Debit card and Gift card authorization validation at POS and backend.
• Performed Functional, GUI, Regression, System Integration, User Acceptance Testing (UAT) and End to End, Smoke Testing. Configuration and content testing of various POS functions: Sales Transaction Set including Purchases, Purchases with Cash, Check Authorizations, Merchandise Returns, etc.
• Logging into Oracle Siebel and making necessary changes to dates, enrollment periods and other categories as needed before processing payments.
• Writing Test Scripts in HP Application Lifecycle Management/ALM under Test Plan, moving Test Scripts from Test Plan to Test to Lab and executing the scripts.
• Testing in multiple environments such as TRN, PRD and STG.
• Enter and maintain defect information in Defect Tracking System, JIRA.
• Worked on both Manual and Automation of the application using Selenium Web Driver using Java Language.
• Performed functional testing of the mobile web application on iPhone, iPAD and Android Devices manually and using UFT.
• Performing Cross Browser Testing in Internet Explorer, Confidential Chrome, Mozilla Firefox etc.
• Integrated with Continuous Integration tools Jenkins for running test on regular basis automatically.
• Integrated Automation scripts (Selenium Web Driver API) on Continuous Integration tools Jenkins for nightly batch run of the Script.
• Performed REST API Testing using Apache Http Java Test Client for SOAP/REST web APIs.
• Executing SQL queries to perform data validation.

Environment: AGILE, POS, Java, Selenium Web Driver, Web Service, SOAP UI, Restful API testing, Mobile Testing, JUNIT, HTML, Java Script, XML, Jenkins, HP ALM, JIRA, TOAD, SQL Navigator, Oracle.

Confidential, San Jose, CA

Software Tester

Responsibilities:

• Reviewed Project Requirements and Prepared Test Plan, Test Scripts, Test Scenarios and Test Strategy.
• Preparing and Executing Test Cases.
• Managing Bug Details using Bugzilla and reporting details to development team for follow up
• Tracking the progress of Bug Reports.
• Executed test cases based on business testing requirements and test plans using Quality Center/ALM.
• Worked on backend testing and has very good knowledge of writing SQL Queries to verify the data.
• Performed Black box testing, Functional, System, Regression, Integration and User Acceptance testing using QTP/ UFT.
• Ran QTP automated scripts every night and stored the results in Quality Center/ALM
• Involved in Database Compatibility Testing to make sure that the application was compatible when the database was upgraded.
• Performed extensive GUI Testing using Quick Test Professional (QTP)/ UFT.
• Performed high-level Functional and Integration Testing using QTP.
• Performed extensive Regression testing for subsequent versions of the application using QTP.
• Planned appropriate resources for the project. Ensured collection and analysis of metrics and implemented corrective /preventive actions based on analysis results.

Environment: HTML 4.0, VB Script, UFT, SQL Server, Windows XP, Internet Explorer 6.0, Bugzilla.

Confidential, Pittsburgh, PA

QA Analyst

Responsibilities:

• Involved in Design and Development of test plans based on high-level and detailed designs. Analyzed the user/business requirements and functional specs documents.
• Used JIRA case application for entering Requirement, Test case and entering Defects and its Tracking.
• Developed the Test Automation Methodology for automated testing of the entire application by using HP Quick Test Pro/UFT.
• Reviewed functional/design specifications, and other relevant documents to extract test requirements.
• Worked with Microsoft Test Manager.
• Developed Test Plan, Test Cases and Test Scripts in Waterfall and Agile methods.
• Created functional Test cases based on the software requirements.
• Reported the defects to development team on periodic basis and retesting the defects as they are fixed.
• Created Transactions and reusable actions by using HP Quick Test Pro.
• Extensively used HP Quick Test Pro/UFT methods to create automated test scripts.
• Conducted Functionality, smoke testing and Security testing manually during the various phases of the development of the application.
• Performed execution of test cases manually to verify expected results.
• Familiar with various approaches to Grey, Black box and Security Testing.
• Checked the complete flow through the front and backend and used SQL queries to extract the data from the database using end-to-end testing.
• Involved in server side testing as well as client side testing to find the issues.
• Developed automated test scripts from manual test cases for Regression testing based on the requirement documents using Quick Test Professional.
• Tested the application by inserting check points and synchronization points in test scripts using Quick Test Professional.
• Automate product array module using UFT & VBScript. Extensively used Descriptive Programming to handle dynamic object.
• Created Descriptive programming using UFT and created Re-Usable Functions.
• Validated Web Services using SOAP UI and created test suites for the functional Testing of Web Services
• Experience using HP Mercury Quality Center for large, complex multi-platform applications to include implementing automated testing solutions.
• Performing UAT testing on ATM machines and other banking equipment.
• Coordinated with developers discussed issues to take timely action. Conducted Meetings to Team Review Status Reports submitted in time.

Environment: QTP/UFT, JIRA, SOAP UI, SOAP, Restful, XPath, HTML, XML, UNIX, Mobile Testing, IBM HTTP Server, MS Excel and Windows, Oracle, SQL, TOAD, Firebug, Putty.

Confidential, Ashburn, VA

QA Web Tester

Responsibilities:

• Mainly involved in writing the Test Cases, executing the client side validations involved in preparing the Execution plan.
• Captured Test Cases and Test Results in Quality Center and documented and prepared the release notes as part of the project deliverables.
• Investigated Software bugs and Interfaced with developers to resolve technical issues and reporting the bugs to all concerned.
• Investigated requirements and interfaced with developers to resolve issues and reporting the issues to all concerned. Outstanding issues are documented and managed through Quality Center.
• Reviewed the requirement and design documents, ensure that requirements are clear and testable.
• Reviewed software Test plan for defining test scenarios and writing manual and automated test scripts
• Maintained Requirement Traceably Matrix (RTM) after developing and updating Test Cases
• Created, Maintained and Executed Manual Test Scripts in Quality Center.
• Analyzed and identified defects, and logged defects with detailed specification into Quality Center as they relate to Test Cases.
• Analyzes test results to ensure existing functionality and recommends corrective action.
• Worked with Users and Business Analysts to define and design test scenarios and test data.
• Used the data driven testing and database accessing techniques to support the scripts.
• Wrote SQL queries to test Data Integrity, Referential Integrity and performed Database Testing for the Application.
• Extensively used SQL Queries to verify the data from the database.
• Worked extensively with SQL queries for database integrity and data validation.
• Used Quality Center as the test repository and used it for executing the test cases and scripts and logging & generated various reports and graphs for further analysis.
• Actively participated in Review meetings and walkthroughs and prepared the defect progress reports during defect meetings.
• Worked on Selenium IDE to Automate Testing of Web Application, developed test scripts which includes sequence of commands to be executed.

Environment: Oracle, SQL, MS Office, XML, HTML, UNIX, Mercury, Rational Clear Quest, Windows 2000, Quick Test, Quality Center.

Confidential, Roseland, NJ

QA Tester

Responsibilities:

• Writing and executing software system test plans and test cases. These scripts were developed after reviewing the business requirements documents and technical specifications documents.
• Created test cases and for integration testing based on requirement.
• Regularly followed up with Development Team to discuss discrepancies identified during testing and performance tuning.
• Collaborated with Work stream Test Leads to generate defect status reports and metrics within HP Quality Center.
• Conducted weekly Defect Status meetings with Work stream Test leads to ensure defects were following the Defect Life Cycle.
• Reported Defect metrics and measurements to all levels of management.
• Worked with the Project Manager to identify resources, scope and limitations of testing.
• Created and Manipulated data pools in File-Manager
• Tested backend databases using SQL queries.
• Documenting and communicating test results using Mercury Interactive Quality Center
• Maintain and provide status and progress of project activities
• Used Mercury Interactive Quality center for defect tracking and reporting bugs
• Worked closely with Project and Project managers to provide testing timelines.