SUMMARY:

• 9+years of extensive experience in IT related industry specializing in Information Technology and Quality Engineering with emphasis on Software Quality Assurance, Testing and Quality Control.
• Experience in working with analysts, managers, developers and testers for projects during the full Software Development Life Cycle.
• Experience in full Software Development Life Cycle (SDLC) and testing life Cycle, Agile and Waterfall methodologies.
• Proficient in manual testing of software applications.
• Basic knowledge in some of the tools like Quick Test Professional, Test Director, and Rational Test Suite.
• Expertise in writing Test Plans, Test Cases, design and execution of Test Cases and Test scenarios.
• Extensive work experience in Black Box Testing, Integration Testing, GUI, Regression Testing, Positive testing, Negative Testing.
• Understanding and interpreting requirement specification.
• Involved in managing defect tracking and Bug Reports using Bug Tracking Tools such as Quality Center and HP ALM.
• Documented and tracked bugs, problems, limitations and retests.
• Carried out Backend testing using SQL queries.
• Hands - on experience working with developers/development teams, Business and IT groups
• Ability to deliver test solutions to problems and challenges experienced on complex projects
• Experience of working independently as well as in a team to meet the deadlines.
• Possess excellent problem solving, analytical, oral, written communication and interpersonal skills.
• Ability to multi-task.
• Able to deliver on objectives while managing dependencies in a complex, multi-site, matrix environment.
• Ability to learn the business, systems and operations.
• Ability to move from detail to high-level analysis.
• Understands the flow of data through complex architecture; understands the consequences on patient care.
• Maintained favorable relationships with peers and seniors at all levels of the organization.

TECHNICAL SKILLS:

QA Tools: MercuryQualityCenter,TestDirector,Rational Robot, Rational Clear Quest,SOAPUI/HP ALM

Programming Languages: C,Java, Visual Basic

Scripting Language: TSL

Databases: Oracle, MS SQL Server, MS Access,PL/SQL

Web Technology: HTML,XML

Operating Systems: MS Windows (98,2000,XP)

Office Tools: Microsoft Office Suite 97/2000/2007/ XP

PROFESSIONAL EXPERIENCE:

Confidential, MA

QA Lead

Environment: Windows XP, Mercury Quality Center, SQL,XML,SOAP/UI, Manual testing, Quality Center9.0, .Net Framework, C#.Net, ASP.Net, Web Services, XML, VB Script, JavaScript, T-SQL, MS Office and Windows XP.

Responsibilities:

• As a QA lead for HealthTrio data extract Remediation project, I was responsible in writing the Test plan based on the business requirement document.
• Worked with the BA on the business requirement document.
• Test Cases and Test scripts were created for member, customer, product and claim extracts.
• Validation of the individual extracts with the SOAP/UI and also performed high level validation in XRM.
• Validation of file format, file content, file display in the interface and file delivery to make sure the files are loaded successfully to HT beta.
• Involved in high level validation of HT beta user interface.
• Worked closely with business to help execute few UAT scripts.

QA Lead

Responsibilities:

• As a QA lead for RI, was involved in writing test scripts, test execution.
• Uploading the scripts to Quality Center.
• Involved in writing test plan.
• Worked on the xml file from enrollment on Drools rule and dropped the file to Transaction management. Verified if the policy unit changes contains the error along with the xml.
• The xml files for various scenarios were loaded to the Resolution interface UI and was responsible in executing the scenarios,fixing the errors in RI and verified the change in MES get member response in SOAP/UI.

QA Analyst

Responsibilities:

• Involved in the development of test plans, test cases and expected results, and coordinated the tests with the QA team to verify implementation of new features and enhancements.
• Acted as Scrum team member for the agile core process team applying Scrum principles.
• Apply new approaches and concepts to improve the productivity and efficiency of testing.
• Verified the member validation and provider validation.
• Performed backend testing on SQL Server.
• Worked with XML files, created using XML schema.
• Developed test cases and test scripts for functional and UAT testing.
• Reported and tracked bugs using Mercury Quality Center and discussed about the bugs in the Defect Triage meetings.
• Requirements Collection/Test Planning/Test Creation/Test Setup & Test Mapping and exporting them into Quality Center.
• Developed and executed manual test scripts using test plan and test lab sections of Quality Center for Functional, Integration and Regression testing of the application and followed up until it resolves.
• Execution of regression test scripts through SOAP/UI
• UAT claim push thro SOAP/UI to the appropriate environment.
• Maintenance and updates of various files and documentation using Word, Excel and Access

QA Analyst

Responsibilities:

• Created the test scenarios based on LCU, Hospital and Ancillary templates
• Identifed the production claims for test data and processed the claims from EDI/CCIN mediator
• Validated the claims processing in OHI for contract selection, provider id, contract reference id, risk indicator (as applicable), LCU/CSU
• Additional validations for pricing(allowed amount) and benefit adjudication were performed on need basis.
• Test cases for identified scenarios were maintained in ALM.
• Test cases were executed from ALM and test results updated.
• Test execution report was generated from the same and shared with the stake holders on regular basis.
• Defects were opened in ALM for any defects uncovered and /or any issues experienced and not resolved within reasonable time frame.
• Test Cases failed or blocked due to open defects were moved to appropriate status in ALM.
• Defects opened were triaged on regular basis until closure.
• Once the defects were closed, failed cases were re-executed and blocked test cases were executed
• Performed backend testing writing SQL queries to generate the extract based on the claims pushed to the environment.
• Execution of test lab in ALM for regression test scenarios.

QA Lead

Environment: Windows XP, Rational Clear Quest, VB.Net, SQL, HTML

Responsibilities:

• As a QA Analyst, reviewed business requirements documents, design documents and use cases to learn the function and scope of the application.
• Worked with the project team, development team and project manager to plan and implement the testing effort.
• Performed Smoke Test, Black Box Testing, Functionality and Regression Testing, User Acceptance testing on the applications.
• Checked the data flow through the front and backend and used SQL queries to extract the data from the database
• Was involved in creating Test Plans, Test Summary document, Traceability Matrix.
• Test Cases and Test scripts were created and executed to perform GUI and functionality testing on the application.
• Used Rational Clear Quest for logging, tracking bugs to help and analyze Test case results, log and communicate bug reports.
• Participated in various meetings and discussed Enhancement and Modification Request issues.
• As a QA Lead, provided Production support for several projects.
• Worked with the overall development team, QA team, and product management to assist with product integration, and co-ordinate Test efforts and software releases.
• Involved in status reporting, project meetings and project planning with the team, modification of reports and preparation of schedules for meeting the deadlines.

QA Tester

Environment: Quick Test Professional, VB.Net, SQL Server, HTML, Windows XP.

Responsibilities:

• Reviewed design documents and business requirements to learn the function and scope of the application and to create a Test plan.
• Worked with the team and project manager to plan and implement the testing effort.
• Using QTP test cases and test scripts were created and executed to perform GUI and functionality testing on the application.
• Performed Black Box, Functionality and Regression Testing of the web-based application.
• Enhanced the test scripts using various kinds of checkpoints like Standard Checkpoint, Text Checkpoint, Page Checkpoint, Image Checkpoint, Table Checkpoint to test the application.
• Parameterized the value of a checkpoint property to check how the application performs the same operation based on different data.
• Checked the data flow through the front and backend and used SQL queries to extract the data from the database.
• Used MS Word and MS Excel for tracking bugs and generating various graphs to help and analyze Test case results, log and communicate bug reports.
• Participated in various meetings and discussed Enhancement and Modification Request issues.

Position: QA Tester

Environment: Windows, Oracle SQL,Test Director.

Responsibilities:

• Reviewed and analysed the business requirements for writing Test Plan.
• Created Test Cases and Test Scripts in support of Test Plan.
• Involved in performing GUI, Functional, Integration, Regression and System Testing.
• Conducted data driven testing to test the application for different sets of data.
• Involved in End-to-End testing of the application.
• Identified defects and communicated to the manager using Test Director and tracked the status of the defects by coordinating with the development team.
• Created reports regarding the testing issues and submitted to the project manager.
• Conducted back end testing using SQL queries.