SUMMARY:

• More than 15 years of experience managing QA/Test projects in customer facing roles. Proven ability to hands - on manage multiple concurrent QA/Test projects; strong knowledge of QA/Test processes, methodologies and tools. Experienced working within CMMI, TMM and RUP frameworks .
• Managed geographically dispersed resources. Expertise in Test Strategies, also Test Plans, Test Scenario and Test Cases. Well-versed in development and reporting of KPIs, Quality Metrics and SLA compliance
• Extensive knowledge of multiple STLCs and SDLCs which includes extensive Agile systems development experience and use of best practices.
• Directed and define automation strategy and frameworks. Extensive Requirements Management experience including strong best practices knowledge.
• Develops budgets, scheduling and estimations, conducts team performance management duties. Reports defects, and produces Test Summary Reports. Responsible for business unit P&L in support of organizational financial goals.
• Directed End-To-End testing which included Functional, Integration, Regression, User Acceptance, Confidential , Load and Performance testing of applications developed on J2EE, .Net, and SOA architectures and custom developed and COTS products. Drives Test Automation initiatives to maximize test case usage and optimize ROI.
• Experienced with vendor management and assessment of COTS products. Lead PCI/SOX Audit validation of mission-critical applications.
• Experienced with HPQC-ALM, Rational and other test management and execution tools. Use Agile tools JIRA Version One and Rally. Manages QA/Testing of a wide range of application which includes: multiple ERPs, Mortgage Sourcing and Servicing, Financial Services, Public Safety, Grants Management, Data Warehousing, BPM Solutions and E-Commerce. Database experience includes Oracle, Sybase, DB2, SQL Server, PL/SQL.

TECHNICAL TOOLS & APPLICATIONS:

• MS Office
• Suite Microsoft Project
• Lotus Notes
• SharePoint
• Oracle DB2 SQL
• Server Sybase
• HP
• Quality Center (HPQC - ALP)
• HP Quick Test Pro
• HP LoadRunner
• SilkTest Silk
• Performer Parasoft
• SOATest Remedy Rally Remedy
• Jira Bugzilla
• Vantive SourceForge
• PVCS
• Serena Dimensions
• Serena Team Track
• Rational ClearQuest
• Rational
• Jazz
• Rational Quality Manager
• Rational Requisite Pro
• DOORS

PROFESSIONAL EXPERIENCE:

Confidential, Hanover, MD

Senior QA Manager

Responsibilities:

• Provides development and implementation oversight rollout of Enterprise-wide QA Test strategy.
• Managed test plans and managed test case creation, testing execution and test reporting. Coordinated defect reporting and resolution; risk identification and mitigation, and UAT planning and execution.
• Developed QA & Test Strategy for the execution of a 200+ test script System Integration Test (SIT)
• Created SIT and UAT Entrance/Exit Criteria. Selected and installed Defect Tracking Test Automation tools.

Confidential, McLean, VA

System Integration Test Lead

Responsibilities:

• Provided oversight for project level test activities on rollout of a large financial compliance reporting initiative.
• Developed test strategy and test plans and managed test case creation, testing execution and test reporting.
• Developed QA & Test Strategy for the execution of a 3200+ test script System Integration Test (SIT)
• Led daily Scrum stand up as needed. Tracked Product Backlog.

Confidential, McLean, VA

Test Manager

Responsibilities:

• Directed test planning, execution and reporting in support of Confidential business operations which included more than 60 applications.
• Managed Functional, Integration, Regression and Performance test execution and all Test Automation activities.
• Coordinated UAT planning and execution for large-scale and mission-critical releases.
• Improved efficiency and reduced test cycle by increasing automating test script execution by 90%.
• Effectively increased test artifact documentation more than 100% across all applications supported.
• Maintained production incident rate of less than 1% annually

Confidential, Arlington, VA

Test Manager

Responsibilities:

• Directed test planning, execution, and reporting in support the Confidential 's Grants and Management program.
• Supervised staff of 20-plus testers and administer more than $5M in QA/Test resources annually.
• Planned and managed all Functional, Automated and Section 508 testing for more than 25 applications.
• Improved efficiency and reduced test cycle by increasing automating test script execution by 70%.
• Increased test artifact documentation more than 100% across all applications supported.

Confidential, Chantilly, VA

Manager, Product Integration Testing

Responsibilities:

• Directed functional, integration, regression, and performance testing for variety of dispatch, mobile data, map support applications used by various emergency service organizations worldwide.
• Managed staffing, project budgets, and schedules for more than 20 unique products used by more than 100 Public Safety customers.
• Improved test quality efficiency by introducing first standardized procedures resulting in 20% production defect reduction
• Directed all testing for $50M project that delivered custom computer-aided dispatch system for multiple clients.

Confidential, Rockville, MD

Manager, QA and Testing

Responsibilities:

• Led development and implementation of test tools, managed QA testing, and ensured compliance with corporate objectives to support design and upgrade of financial/ERP, membership and e-commerce web-based applications.
• Increased efficiency by implementing first use of functional and performance test automation tools.
• Achieved 400% increase in executed test cases and defects discovered while expanding support scope of coverage from four to 20 applications.

Confidential, McLean VA

QA and IV&V Project Manager

Responsibilities:

• Managed development of test plans, test reports and test readiness reviews.
• Compiled and reported metrics data for client senior management.
• Coordinated planning and execution for large-scale $6M DB2 migration from Virginia to Colorado.
• Enhanced test execution productivity by 25% via implementation of regular cross-application knowledge transfer sessions.