SUMMARY:

• QA Analyst with over 8+ years of diversified work experience testing Windows, web, and mobile applications.
• Reliable Self - starter, quick learner, effective team player with strong analytical skills.
• Strong knowledge of the QA and the Software Development Life Cycle, Best Practices, Standards, and Methodologies.
• Experience with implementing QA process from scratch
• Experience working in compliant in regulated environments.
• Experience Leading QA teams onshore and offshore.
• Skilled in all phases of the Testing Life Cycle including Test Planning, Test Preparation, and Test Execution.
• Experience in writing test plans, defining test cases, developing and maintaining test scripts per the business requirement.
• Experience with various black box testing methods, Positive, Negative, Data Integrity, Acceptance, Cross Browser Compatibility, Error and Error Recovery, Security and role access, Performance, End-to-end, Ad hoc, UAT etc.
• Experience in both Manual Testing and Automated Test methodologies.
• Experience in using various Testing Tools for Test Management.
• Experience in testing Web application, Desktop applications, Embedded applications, Mobile application, and Data
• Experiences in Business analyses and working with Requirements on different levels
• Experience in close collaboration with Developers, Business Analysts, and Subject Matter experts
• Experience in managing defect life cycle and resolutions, knowledge of Defect Tracking systems such as HP Quality Center, JIRA, YouTrack, TFS, Testuff, MTM, IBM’s Clear Quest.
• Excellent attention to details, problem solving skills and “out of the box” creative thinking. Excellent Ad Hoc testing skills.
• Back-end testing and excellent database/SQL skills.
• Proficient in both Agile methodology and Waterfall
• Cross-browser testing: IE, FireFox, Chrome, Safari. Mobile: Android and iOS.
• Defining business flow and functional requirements
• Working with large amounts of data

TECHNICAL SKILLS:

Operating Systems: Windows XP/NT/2000/Vista/Windows 7,8,10 MacOS, Android, iOS, Unix, Linux.

Test Platforms and tools: HP Quality Center 11, QTP 11, JIRA, Testuff, Youtrack, TFS, Spira, MS Office, VMware.

Software Planforms: .NET, ERP systems, Oracle eBS, PeopleSoft, SaaS, Amazon Cloud, NetSuite, Workday

Databases: MS SQL Server2005 and 2008, Oracle 10i

Other tools and technologies: Java, .NET, HTML, Adobe CS, Flash applications, PDF, FTP, VPN, SQL, Agile, VBScript, HTML, C#, Citrix, ERP, SaaS, SoapUI, SharePoint, MS office tools, VM (Virtual machine), Visual Studio

PROFESSIONAL EXPERIENCE:

Confidential

Senior Software Quality Assurance Engineer - QA Project Lead

Responsibilities:

• Leading role in defining and implementing QA process and methods
• Reviewed and recommended Test Management Tools.
• Leading role in identifying testing scope, approach, prioritization, planning and estimates. Assigning tasks to team members.
• Testing on Both Desktop and Mobile Platforms (iOS7, iOS8, iOS9)
• Working with rapidly changing requirements, reviewing specs and impact analyses, providing detailed feedback to Product manager, improving, on improving and clarifying requirements and gaps coverage.
• Using JIRA for Release, process management, and Bug tracking till resolution.
• Preparing Test plans, test cases, reviewing and assigning.
• Working with Test automation team to create comprehensive automated regression suit
• Created and updated all test related documentation, including: RTM, Test Plan, Test cases, Test reports, JIRA stories, backlogs.
• Working with Validation Team to create, run and report OQ protocol, as per compliances and regulations.
• Participated hands-on in all phases of testing: Function, Integration, Data integrity, back end testing, Performance, Regression, End-to-end, Ad hoc etc.
• Working on several production Data fix related projects, testing highly complex data fix.
• Manual installed application on test servers using CCF.
• Suggested number of Improvements, most of them were implemented.
• Assured verification against compliance and regulations within organization and industry (pharmaceutical)

Technology: SaaS, JIRA, .Net, C#, Java, HTML, CSS, Windows 8, iOS 7, 8, 9 Microsoft SQL server 2008, Jenkins, Telerik, Fiddler, Selenium, Python

Confidential

Senior QA/BA Analyst - Team Lead

Responsibilities:

• Prepared and participated in test planning activities including: gathering requirements, specs and other tech docs, documenting, storing and reviewing them in HP quality center and on SharePoint.
• Performed Business Analysis by reviewing business flow and deriving technical requirements for the application.
• Worked with the Subject Matter Experts (SMEs), BAs, PMs and the Technical Team to review requirements and to identify and finalize testing scope.
• Participated in testing activities such as: Functional, System Integration testing (SIT), Data integrity testing, End-to-End, Regression testing, Exploratory (Ad-hoc) and User Acceptance (UAT).
• Participated in meetings and requirement reviews.
• Tracking and analyzed testing coverage, identifying testing scoop, gaps of coverage, submitting Improvement requests to project management, to improve user experience.
• Created and tracked issues till they resolved, working closely with development team.
• Reported to the project management status of testing

Technology: ERP, Oracle eBS, PeopleSoft, HP Quality Center (QC), .NET, QTP, JAVA, Sales Force

Confidential

Software QA Engineer/QA Project Lead

Responsibilities:

• Responsible for coordinating testing activities including, gathering requirements, test scenario and test case development, tracking testing coverage, test execution, fix verification.
• Tests Web and ERP application and modules, including: HR, Payroll, admin tool, employee self-service tool, automated email notifications.
• Leading testing efforts related to Payroll and HR modules.
• Worked with the Subject Matter Experts, BA, PM and the Technical Team to review requirements, identify and cover gaps and finalize testing scope.
• Performed Functional, System Integration testing (SIT), Data integrity testing, End-to-End, Regression testing, Exploratory, Automation and User Acceptance (UAT).
• Tracking and analyzed testing coverage, identifying gaps of coverage, submitting numerous Improvement requests to project management, to improve user experience.
• Identified and created test scenarios and test cases to validate all test conditions positive and negative.
• Working with rapidly changing requirements under tight deadlines, managing and prioritizing numerous tasks and assignments
• Created SQL queries to validate back end functionality in DB.
• Tested complete Payroll Workflow, automated notifications and sync with 3rd party applications.
• Tested system integration with Saleforce, Nexonia, Intact.
• Created and tracked issues till they resolved, working closely with development team
• Participated in conversion to Agile methodology

Technology: SaaS, ERP, QTP, JIRA, TFS, Java, C++, C#, .NET, HTML, SQL, Sales Force, Microsoft SQL server 2008

Confidential

Software QA Analyst

Responsibilities:

• Worked on assigned testing activities including prepare Requirement Traceability Matrix, test case development, tracking testing coverage, and execution.
• Estimates and QA task break down.
• Tests Web, Windows, and ERP applications across the HR Outsourcing and Hewitt Internal Business Divisions.
• Worked with the Subject Matter Experts and the Technical Team to review requirements and finalize testing scope.
• Defined and created test plans to communicate the test strategies.
• Performed System Integration testing (SIT), End-to-End, Regression testing, User Acceptance (UAT).
• Tracking and analyzed testing coverage using a requirement traceability matrix.
• Responsible for identifying and address gaps in test coverage.
• Identified and created test scenarios and test cases to validate all test conditions positive and negative.
• Partnered with offshore testing teams on test case development and test execution.
• Worked with the business to assist in creating test cases for use during user acceptance testing.
• Tested and validated interface functionality both outbound and inbound.
• Created SQL queries to validate back end functionality.
• Used Quality Center for tracking requirements, creating tests, execution and defect management.
• Assisted in coordination the user acceptance test phase and assisted users during execution.
• Work closely with the development team to ensure defects were resolved.

Technology: SAP, PeopleSoft HRMS, Java, .NET, HTML, and Mercury’s Quality Center, QTP