SUMMARY:

• Information Technology Professional seeking a position in a challenging environment in the field of Software Quality Analysis, Quality Business Analysis, Business Management and Information Technology, utilizing my computer engineering education, systems analysis, software testing skills and abilities, to promote the growth of the organization and simultaneously enrich my knowledge with an exposure to new and advanced technologies.
• Experience in managing testing from the planning phase up to post production fall out phases.
• Expertise in using manual test methodology and automated test tools for System, Integration, Business Workflow, Regression, Performance, UAT and End - to-End testing
• Hands-on QA lead successful in managing large teams both at offshore and onsite
• Proficient in Enterprise Level Mobile Application testing for IOS and Android Mobile Platforms
• Expert in Interactive Voice Response (IVR) testing for various Lines of Business
• Experienced in customer facing Web Portal testing
• Experience working on EDI and manual claims validating 837, 835 and other inbound/outbound files
• Proficient in complete software development life cycle with good knowledge of processes like version control, bug tracking
• Expertise in using manual test methodology and automated test tools for Functional, Systems, Data Validation, Integration, Business workflow, Regression, Performance, UAT, and End-to-End testing
• Experienced in developing and executing test plans and test cases based on the business and system requirements
• Strong interpersonal and communication skills, ability to work in a team as well as independently with minimal supervision
• Motivated problem solver with strong analytical skills
• A quick learner, punctual and trustworthy
• A capable and resourceful team member who also possesses excellent written and Verbal communication skills

TECHNICAL SKILLS:

Languages: C, C++, C#, PLSQL, COBOL, CICS and JCL

Technology: Mainframes, IBM Work light Server 6.2

Databases: DB2, IMS/DB, Microsoft Access, Oracle

Operating Systems: MVS/ESA, Windows (98/XP)

Testing Tools: SOAP UI, HP Quality Center 11.0 and ALM

Methodologies: Waterfall, Scrum and Kanban

Automation Testing Tools: QTP (Quick Test Professional)

EXPERIENCE:

QA Lead

Confidential

Technical platform IBM Work light Server 6.2, IVR, Facets 5.2

Tools: HP Quality Center, ALM, SOAP UI, MS OFFICE

Responsibilities:

• Created strategies, managed and organized large scale projects across multiple teams.
• Work with the leadership team - Enterprise project managers/directors, business leads, delivery leads, lead architects, lead SAs during the planning phases.
• Participated in business requirement sessions, architecture reviews, design reviews and test planning meetings.
• Working with Mobile Application Automation Team on the following aspects:
• Project management included individually managing all test phases, defining and documenting test strategy which included; planning meetings with architects, engineers, developers and business analysts to define the functional and non-functional test cases, test phases, types of testing and test environments from systems to production acceptance testing
• Defect management, tracking and war room meetings to discuss major issues/defects.
• Managed, documented and communicated the project statuses, risks and mitigation steps to the sponsor, business, clients and stakeholders across the enterprise through email and project review meetings

QA Lead

Confidential

Responsibilities:

• Had been the lead for TCC (Testing Competency Centre), which was setup since October 2009 to essentially handle Integrated and Release testing Phases.
• Have been handling the projects and other work items for 3 different applications namely Proclaim, EDI and PPN (Pre Pricing Network)
• Responsible for all phases of testing (Integration, Release, Regression) including test automation and data strategies, test plans, test scripts, progress reporting and usage of testing tools
• Generated Automated Test Scripts using QTP for Regression Testing
• Accountable for QA Analyst capabilities, capacity, Claim business process and application process knowledge.
• Accountable for development and continual improvement of QA Analyst capabilities, leadership skills, technical skills and business knowledge through education, rotation and mentoring.
• Responsible for all phases of testing (Functional, Integration, Release, BAT, Regression) including test automation and data strategies, test plans, test scripts, progress reporting and usage of testing tools.
• Accountable for achieving and maintaining appropriate staffing levels and skill sets to support Portfolio, Production, and Strategy.
• Managed a Team of 8 members at Offshore.
• Performing System Testing, Integrated Testing and Regression Testing
• Preparing the Test plan Document for various projects and Vantives in all the releases.
• Preparing Test Estimation documents with the Test Schedule.
• Collecting the Requirements, analyzing the Use Cases pertaining to the Requirements, Requirement Segregation and Identifying Business Scenarios.
• Designing and Developing Effective Test Cases with the Business Scenarios Identified.
• Performing Internal and External Peer Reviews of the Test Cases to ensure Functionality Coverage.
• Prepared Requirement Traceability matrix and updated changes when required to ensure that all important scenarios are covered.
• Planning for Test Execution activities by assigning tasks on daily/weekly basis.
• Data mining based on the requirements for every work item
• Executing Test Cases, involved in logging the defects (i.e.) Defect Reporting (Quality Center 9.2), Tracking and Defect Review.
• Provided weekly updates through status report using Test Director.
• Generated Automated Test Scripts using QTP for Regression Testing.
• Tracking, Updating and Reporting about the status of the Defects Delivered in the “Defects fix Package” after Retesting on daily basis to Onsite.
• Analyzing, Collecting and Reporting Test Design and Test Execution Metrics in a phased manner on Daily Basis.
• Preparing the Deliverables such as Daily status Reports and Weekly Metrics.
• Analyzing, Estimating and Updating the Changes those were to be updated in the Plans as per the Change Requests from the Client.
• Prepared Test Summary Reports towards the end of every release.
• Preparing Risk Documents as per the Changes in the Plans.
• Prepared Approach Documents and Case Study Documents for all the Modules.
• Taking part in conducting Conference Calls on Daily basis and Team meeting on Regular intervals, Conducting Knowledge Transitions session and trainings.
• Have taken process related training and testing training to entry level trainee
• Involving in Preparing Process related Documents.

Confidential

Test Engineer

Responsibilities:

• Ship Manager is a Product for the Shipping Industry intended to take care of the day-to-day operations covering most of the technical management aspects of Vessel Operations. This software has been in use on many types of vessels and is one of the few application programs being used onboard the vessels
• Ship Manager has three versions - one for the Office use, the second is for the Ship use and the third is for both Office and Ship use (Inland Version).

Environment: VB 6 and SQL server, Crystal Reports.