SUMMARY:

• Over 9+ years of Software Quality Assurance Analyst in SDLC experience in the IT industry with diversified exposure in Manual and Automated Testing of Client/Server, Web - based applications, & Mainframe environment with focus on System Analysis and Quality Assurance procedures.
• Experience in Quality Assurance Testing and Software Life Cycle by using tools Quick Test Pro 8.0/6.5/9.2, Win Runner 7.6/7.5/7.2, Load Runner 9.0/8.2/8.0/7.8/7.5, HP Quality Center 9.2, Test Director 8.0/7.6, Rational Robot and Other Rational Products.
• Participated to ensure QA procedures in every phase of Software Development Life Cycle (SDLC).
• Excellent knowledge of system testing methodology and processes, IBM JCL, ISPF & IBM Utilities, and RDBMS (DB2/IMS, Oracle).
• Good knowledge in OOAD using RUP and experience in working RUP environment.
• Excellent analytical and problem determination skills.
• Extensive working experience on Functionality Testing, GUI Testing, Regression Testing, Stress Testing, Integration Testing, System Testing, User Acceptance Testing, Database Testing, Load Testing, Black Box Testing and White Box Testing.
• Experienced in Developing Test plans, Test Cases (Manual / Automated), Test procedures, Test Scripts and expected results.
• Used various defect tracking tools for reporting the modification requests and tracking them to completion.
• Strong understanding of tests Processes and Methodologies.
• Solid Bug tracking and Test reporting skills.
• Proficient in ORACLE for back-end testing using SQL.
• Testing Experience on different languages including Visual Basic 6.0/5.0, VB Script, Java Script, XML, Java, J2EE, EJB, JSP, SQL, PL/SQL, C/C++, .Net and HTML/DHTML.
• Having strong interpersonal communication skills and proven track record of academic and professional achievements.

TECHNICAL SKILLS:

Testing Tools: Test Director 7.6/8.0, and Load Runner 8.2/9.0, HP Quality Centre9.2/10Languages: C, C++, CICS, JCL, Java, J2EE, and ASP. Net, Net, C#, SQL, PL/SQL .

Web Technologies: HTML, DHTML, XML, PERL, JavaScript, and VB Script.

Office Tools: MS-Office, MS Visual Source Safe

Databases: Oracle 9i/8i/7.x, MS Access, SQL Server, TOAD, Sybase and DB2 .

App Servers: Java web server, Web Sphere 5, 6, and 7 WebLogic8 .1/7.x/6.0, IIS

GUI: Visual Basic 6.0, VB.Net.

Operating Systems: Windows XP, Vista, 2000/NT/95/98, UNIX, Linux and Sun Solaris .

PROFESSIONAL EXPERIENCE:

Confidential

Sr QA Analyst

Environment: JAVA, ESB, .Net, SQL Server, Oracle, DB2, AS400, IBM Studio data, Oracle SQL developer, ODI (Oracle data integrator), Unix, windows, HP Quality Center 9.2/10 MQ Server, Web Sphere Application Server, Message broker, WinSCP, Java utilities and Filezilla.

Responsibilities:

• Prepared test plan for customer experience testing
• Prepared E2E test cases for SIT/UAT and BRT (Business Readiness Testing).
• Prepared test data for production environment
• Performed Retail testing for SSP (Sales Service Portal) and UTE (Consumer)
• Performed device testing e.g. Desktop, iOS, Android
• Performed browser testing e.g. Chrome, IE, Safari and Firefox
• Performed network and infrastructure testing.
• Worked closely with business and development.
• Worked on business requirements using JIRA
• Created/Logged defects in ALM.and involved in defect status/triage meetings.
• Co-ordinate testing progress and timelines with the team and senior management.
• Interacted with senior management and provided daily and weekly progress reports.
• Co-ordinate testing progress and timelines with the team.

Test Lead / Sr QA Analyst

Environment: JAVA, ESB, .Net, SQL Server, Oracle, DB2, AS400, IBM Studio data, Oracle SQL developer, ODI (Oracle data integrator), Unix, windows, HP Quality Center 9.2/10 MQ Server, Web Sphere Application Server, Message broker, WinSCP, Java utilities and Filezilla.

Responsibilities:

• Provided Test Estimation, Test Plan, WSR, DSR, Test Entry, Test Closure Report, and Test Exit Report as part of the QA deliverables.
• Created integration test cases for both JDA and KRONOS applications.
• Performed integration testing for all inbound and outbound interfaces for JDA and KRONOS application.
• Created integration test cases for “Kronos” interfaces (People Import, Accrual Import, Monetary Import, Payroll Export and Axsium Profile Manager).
• Verified and validated database tables in Kronos database.
• Acted as a focal point for the project team to establish testing goals and objectives.
• Sized test effort, Identified tasks, and documents task for inclusion in the project plan and test plans.
• Prepared test strategy documents for all inbound and outbound interfaces.
• Assessed testing risk during planning and mitigating degree of risk going into production.
• Tracked, monitored and overseas test planning and test execution activities across the project life cycle.
• Provided day to day co-ordination to the testing groups and escalate testing issues as appropriate.
• Lead the Test Readiness Review.
• Created Integration Test cases and performed Integration testing.
• Managed production incident tickets, defects and issues logs across multiple teams and test phases.
• Managed, Scheduled and Co-ordinated access to the appropriated test environment.
• Performed Infrastructure testing for front end and back end.
• Performed Interface testing and Maintained Test Data throughout the testing cycle.
• Work closely with vendor, SME, Business analyst, Application architect and developers.

Senior QA Analyst

Environment: JAVA, J2EE, ESB, .Net, Visual Basic, Power Builder, Oracle, DB2, SQL Server, Unix, Linux, Solaris, Windows Server, Active Directory, HP Quality Center 9.2/10 Load Runner, QTP, MMS, MQ Server, WebSphere Application Server, Message broker, Moneris SVS, Incomm, word, excel and WinSCP.

Responsibilities:

• Performed Functional and System Integration Testing,
• Involved in Implementing, maintaining and improving processes to maximize system availability and efficiency.
• Designed detail Functional test cases for various POS functionalities.
• Performed validation tests In order to test database migration.
• Created SQL queries and used Visual DB to test DB tables.
• Validated queries to run against both the source as well as the target databases.
• Performed Integration testing.
• Performed infrastructure testing for new hardware and test environment.
• Logged defects in the HP Quality Center and retested the defects when fixed.
• Performed Smoke test after each code drop.
• Engaged in Risk Assessment, Risk Management and Risk Based Testing.
• Created process document for managing all releases.
• Maintained a single repository for recording all releases through the life cycle.
• Opened issues for Use cases and Functional specification documents during the document review phase.
• Execute Functional test cases for new enhancements and Regression testing of the existing POS functionalities.
• Performed mobile application testing for online flyers and shoppers optimum points.
• Actively participate in SDLC by providing quality related feedback.
• Performed EFT (Electronic Fund Transfer) and Moneris Certification Testing.
• Performed Control testing with Moneris EFT testing for m ajor and critical issues before project implementation.
• Performed POS device testing including POS printer, Pin pads (Signature Capture Terminal), and Bar Code Scanner and Credit/Debit Card reader.
• Verified the Transaction Logs (Tlog) and CVT Logs according to the requirements.

QA Analyst

Environment: C, C++, Java, GCC, G++, ATT Linker, Perl, Visual Basic, Crystal Reports, Power Builder, HP Quality Center 9.2, Issue Tracker, POS, BASE24-POS, CVS, Filezilla, Unix ATT System V, Windows XP, Windows Vista, Solaris, Linux, WebSphere 6 and 7 and NT V 4.0.

Responsibilities:

• Created test plans, test cases, and test scripts to meet Business and Functional requirements.
• Execute test cases and test scripts for client server applications and analyzing the results.
• Create test strategies and test cases for integration, functional, end-to-end, regression and User Acceptance testing.
• Coordinated regression and smoke test.
• Performed infrastructure testing for front end and back end.
• Performed testing Infrastructure Interfaces and Maintaining Test Data
• Work closely with business experts and developers.
• Performed Smoke test before every release of the product.
• Effectively communicate regarding QA issues based on acquired knowledge and be persuasive in addressing findings.
• Performed infrastructure testing for test environment.
• Developed and updated regression test scripts as per new functionality.
• Performed Backup Server testing as per Functional and Business requirements.
• Created and performed Test Cases/Scenarios for IC cards (Smart Card) capable POS terminals.
• Developed and executed test scenarios/test cases as per PCI compliance.
• Involved in Mobile application POS testing as per functional requirements.
• Prepared release notes prior to product delivery to the client.

QA Analyst

Environment: Amdocs CRM 7.0, ESB, Java, Java Script, .Net, JDBC, Oracle 9.2, web services (SOAP, REST) Web logic, Web sphere, Mainframe, Unix, ESB, TOAD, Sybase, Quick Test Pro 9.2, Para soft SOA Test tool, XML, XPath, XSLT Quality Centre 9.2.

Responsibilities:

• Create test strategies and test cases for integration, functional, end-to-end, regression and User Acceptance testing.
• Use business and functional specifications to build QA design and create test strategy, test plans and test cases.
• Written SQL queries in TOAD as per business requirement.
• Involved in Vendor Management and worked closely with Amdocs and TCS for test deliverables, process and timelines.
• Performed infrastructure testing for front end and back end
• Tested Remedy Application which is widely used in Enterprise Helpdesk systems to log, create, resolve and escalate calls.
• Performed web service testing using XML and HTTP platform
• Tested application components as part of web testing
• Involve in writing Use Cases as a part of RUP.
• Performed integration, regression and smoke test.
• Responsible for entering bugs into an automated bug management system and performing regression tests after the bugs were fixed.
• Performed testing Infrastructure Interfaces and Maintaining Test Data
• Work closely with Business experts and developers.
• Effectively Communicate regarding QA issues based on acquired knowledge and be persuasive in addressing findings.
• Regressively involved in IVR testing in different phases of the project
• Execute test cases and test scripts for web applications and analyzing the results.
• Involve in processes and procedures to improve QA methodology and set-up test data.
• Conduct black box manual testing throughout lifecycle.

QA Analyst

Environment: Java, J2EE, JSP, Java Script, HTML, DHTML, C, C++, Websphere, Sybase 9.5, SQL Server 7, Windows NT, UNIX, GTP and CSS.

Responsibilities:

• Created Test plans and Test Cases utilizing SAP’s internal tool, “GTP”, all according to the business / functional requirements.
• Executed Test cases and negotiated with developers regarding priority and severity of discovered defects.
• Performed Regression Testing with each new build and updated scripts accordingly.
• Reviewing and Updating Test plan and Test Scenarios.
• Extensive Involvement in POS Testing.
• Involved in performing User Acceptance Testing.
• Prioritizing the bugs and keeping track of them through “CSS”, SAP’s internal bug tracking tool.
• Involved in Implementing, maintaining and improving processes to maximize system availability and efficiency.
• Used SQL to generate the test data and verify the outputs.
• Performed Functionality and System Test.
• Performed System Integration Testing.
• Engaged in Risk Assessment, Risk Management and Risk Based Testing.
• Conferred with Technical Writers to ensure quality product documentation.