SUMMARY:

• Over 6+ years of experience as QA Tester in various applications.
• Good Understanding of QA methodology and Software Development Life Cycle (SDLC) Waterfall and Agile model.
• Good knowledge of HP Quality Center.
• Excellent knowledge in SQL Queries.
• Good understanding of SharePoint.
• Proficient in analysing the Software Requirement Specifications (SRS), Functional Requirements Document (FRD).
• Wide knowledge of Defect management process and Bug reporting tools in Quality Center.
• Knowledge in working with SQL queries for the backend testing
• Hands on experience with all levels of testing including Smoke Testing, Functional Testing, System Testing, Regression testing, Batch testing and participated in UAT.
• Expertise in analysing business specifications for design and development of Test plans, Test Cases, Requirement Traceability Matrix and Defect Reports in HP Quality Center.
• Worked with Oracle, MySQL and SQL Server experienced in creating test data and validating the data in the data base.
• Excellent hands on experience in handling the defects throughout the bug life cycle from detection until resolved using HP Quality Center
• Experience with QA methodologies, requirement Analysis, and writing test plans and test cases based on system requirement specifications.
• Ability to achieve successful outcomes through collaborative and cooperative means.
• Ability to work independently as well as in team environment and success with meeting deadline under pressure.
• Strong believer in team work, building cordial relation with people inside and outside the organization, Fast learner. Offshore onsite experience.
• Good experience in agile/scrum testing by closely integrating with the developers for continuous testing and to ensure continuous process.
• Experience with QA Methodologies such as Waterfall, Agile and QA Strategies to ensure the Quality Assurance Control.
• Involved in developing training documents and participated in user training
• Ability to interact with developers and product analysts regarding testing status
• Excellent oral and written communication skills with proven ability to effectively communicate with technical and non - technical individuals at all levels of management

TECHNICAL SKILLS:

Testing Tools: Quick Test Professional 9.0, Mercury Quality center 9.0, HP Quality Center, ALM 11.0.

QA Testing: Black box, Integration, Functional, System, Regression, Acceptance, Compatibility, User Acceptance testing, retesting.

Development Technologies: C, FoxPro, Visual Basic

Web Presentation: HTML, DHTML,XML

Scripting Languages: VB Script, Java Script

Operating Systems: Windows 7/XP, Windows 2000.

Databases: Oracle, MySQL, MS SQL

PROFESSIONAL EXPERIENCE:

Confidential

QA Analyst

Responsibilities:

• Working closely with Global Rainbow Regional Co-coordinators to address geography and language specific training needs.
• Managing and leading the project team
• Recruiting project staff and consultants
• End to end project delivery and management
• Project Issues Tracking & Risk Management
• Managing project deliverables in line with the overall project plan.
• Actively engage and track deliverables.
• Providing assistance to Instruction Designers during the design and implementation stages to help create courses for branch, call center and back office users.
• Worked closely with Global Rainbow Training Director to analyze the User Tickets post V2 Release to identify gaps in Training content and also performed RCA on the tickets to help improve training content and related processes.

Environment: Java, Agile, Unix,SQL,TFS, MS office, Windows 8.

Confidential, Minnetonka, MN

QA Analyst

Responsibilities:

• Responsible for Analyzing system specification and business requirement. Interacted with business analysts and the end-users to develop the High-level test plans. Participated in Walk through and Defect report meetings periodically.
• Functional Testing, Black Box Testing, White Box Testing, System testing, Integration testing and Regression testing
• Developed Master Test Plan, which includes entire Testing Plan, Testing Resources, Testing Strategy and testing of end-to-end scenarios.
• Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes. Designing the Test Scenarios and Test Cases based on requirements. Used QTP to generate the test scripts for testing the functionality of the application. Responsible for functional, Regression testing, Integration testing and User Acceptance Testing.
• Edited QTP scripts, fixed errors and lead the offshore team in designing automated scripts through test scenarios.
• Working closely with the Developers and Engineering Teams in the review and modification of the product and its specifications using Agile- testing methodology.
• Performed Black Box, White box and Gray box testing.
• Worked with offshore team in automating various test scenarios for search activities and their following functions.
• Tested the Performance of the database (SQL queries) in real world workloads.
• Used Inner and Outer Joins in SQL to retrieve the data from the database
• Enhanced the user manual with relevant details.
• Created test plans, test cases, scenarios/scripts in compliance with defined QA standards and methodologies. Preformed Black box and white box testing.
• Used Quality Centre for requirements management, planning, scheduling, running tests, defect tracking and manage the defects and executing the test cases Interacted with Developers for analysis of the Application.
• Communicating with Offshore Team and assigning the Scripts to the Team. Investigated software faults and interfacing with developers to resolve technical issues. Defect tracking, defect reporting, analyzing results and documentation.
• Perform the Backend testing by writing and executing the SQL Queries.
• Performed testing during development phases: Black Box testing, Gray Box testing, Regression testing White Box testing, User Acceptance Testing and Usability testing
• Worked with the Project Manager, Business Analyst and the Infrastructure Manager to collect data for testing effort and check the feasibility of the use cases.
• Coordinated on regular basis through email, conferences and tracked progress through weekly status reports.
• Generated metrics representing the defects, issues, test scenarios and use cases.

Environment: Java2, J2EE, JavaScript, HTML, Servlets, Java Server Pages, EJB, XML, Web Logic Server, Oracle, DB2, Quick Test Professional, UNIX (AIX), Windows XP, Quality Center.

Confidential

QA Testing Analyst

Responsibilities:

• Prepared test scenarios, test cases and attended meetings offsite with business analyst, project managers, business managers and QA leads.
• I have attended required review meetings, on call meetings and provided feedback to the business analysts.
• I have written defects as they are found using HP Quality Center. Once the defects are fixed, retested them and if fixed, passed and closed them. If the defects are not fixed, closed them.
• I have performed different types of testing like retesting, regression testing, smoke testing, black box testing, backend testing.
• Follow through with the defect fixes, validate by retesting failed test scenarios and appropriately close or re-open the defects.
• Create a Daily Status Report for the offshore team in order for them to follow up with testing efforts onsite.
• Guide the offshore team in understanding requirements, creating test cases and executing the automation test suite.
• Follow-up daily with the updates from the offshore team in terms of tasks completed, in progress and completed.
• Help the offshore team regarding any clarifications required on the assigned tasks and escalate issues to the appropriate team or person onsite.
• Working on the agile methodologies, attending daily stand-ups/scrums, reporting previous-day progress, any issues or roadblocks and produce deliverables as required per Sprint
• Ensure technical and functional designs meet Software Design Documents and business requirements before signing off on release candidate builds, hot fixes and maintenance releases going into Production environment.

Environment: HP ALM Quality Center Tool, SQL Server, Oracle SQL Developer, Windows Server, UNIX, MS SharePoint.

Confidential

Business Analyst

Responsibilities:

• Thoroughly studied the inherent systems to have a clear understanding of the business processes and associated system workflow.
• Conducted JAD sessions for better understanding and refining of requirements in coordination with multiple teams & used Rational Requisite Pro as requirement gathering tool.
• Clarified and prioritized requirements by conducting brainstorming sessions with the stakeholders and SMEs.
• Participated in various architectural development sessions, JAD sessions to provide technical teams with a better understanding of the requirements and analyzed Requirements and created Use Cases, Use Case Diagrams, Activity Diagrams using MS Visio.
• Gathering business requirements and converting them into functional requirement specifications and user requirement specifications.
• Participated in Change control meetings recommending appropriate action after analysis of changing requirements.
• Assisted QA team by Reviewing test cases and clarifying requirements to ensure complete coverage of requirements.

Environment: RUP, Rational Requisite Pro, MS Visio, UML Tools, MS-Visio, MS Office Suite, Ignite XML, Ignite Organizer, SQL, SOA, XML, WSDLs