OBJECTIVE:

Seven+ years of experience as a Software Test Engineer seeking a permanent or consulting position with a promising, growing, stable, prestigious, high tech organization to contribute the value of my diverse technical, business acumen and professional experience in manual and automated testing.

SUMMARY:

• Full Life Cycle experience (SDLC) involved in requirement analysis, design, testing, deployment and support.
• Expertise in Manual and Automated testing of applications developed on Windows and Web Based Environment.
• Extensive experience in preparing test strategy, test plans, test cases, test scripts and test data based on business and functional requirements/specifications.
• Solid experience in JIRA, Version One, HP Interactive Test Director, Quality Center, ALM, Quick Test Pro, Load Runner.
• Expertise in Waterfall and Agile Methodology.
• Organized, attention to detail, self - motivation, personable, multi-focused, employer dedication and ability to prioritize along critical path, meet project milestones and deliverable dates. Also excel at testing from a customer mindset.
• Possess excellent interpersonal, written, verbal communication skills and strong analytical, problem solving, decision-making skills coupled with the proven ability to work independently or as a member of a team successfully.
• Possess a positive attitude and high levels of professionalism to meet the expectations of the corporate culture.
• Able to work in a hectic environment and have the ability to change direction quickly upon request from the QA manager, Project manager & Product owner.
• Possess High energy and an enthusiastic attitude, desire for continued learning, and a willingness to take on difficult challenges.
• Management-level decision-maker, accountable for setting priorities, planning, and meeting goals.
• Possess ethics and character of the highest caliber; credited with giving 100% effort and inspiring associates to the same level of performance.
• Self-motivated, reliable, professional, competent.

TECHNICAL SKILLS:

Operating Systems : Solaris, Unix, Windows, DOS.

Software Testing Tool: Load Runner, Quality Center, ALM, Test Director, QTP

Databases: Oracle, Microsoft SQL Server, MS Access.

Applications : MS Office, MS Project, Visio, Norton Utilities, Anti-Virus

Browser : Internet Explorer, Netscape, AOL, FireFox.

Communication : FTP, TCP/IP, Telnet.

Application Server : APPACHE, Web Logic, Web Sphere.

Languages: C, C++, Java, XML, HTML, DHTML.

Scripting Languages: VB Scripts, JAVA Script, TSL Scripts.

PROFESSIONAL EXPERIENCE:

Confidential,Washington, DC

Sr.QA Engineer

• Heavily involved in Mobile App & Mobile Web testing with various devices such as IOS, Android (Smartphones and Tablets).
• Managing Apps for 90+ languages for 6 Entities (VOA, MBN, RFE, OCB, RFA & Radio SAWA)
• Heavily involved in manual testing with JIRA, HP QC & ALM
• Support multiple projects like Radio SAWA App and Umbrella Apps (VOA, MBN, OCB, RFE & RFA) which include part of End to End Testing.
• Executed Smoke, Functional & Regression testing.
• Opened New Defects, assigned to Dev team & Closed fixed defects on JIRA and ALM
• Prioritized defects with Product Owner & Scrum Master.
• Get Localization from each language service department and load it on our master document on Google drive.
• Worked on Configurations and update it master document on Google drive
• Heavily involved in Agile methodology such as daily Scrum or standup meetings, Confidential planning meeting, Confidential Review meeting, Confidential Retrospective meeting, Estimating story points etc.
• Held UAT Testing meeting with each language service POC’s & Product owner before our App launch.
• Heavily involved with end user’s Feedback, App Rating & E-mail support for all 6 Entities.

Confidential,Mclean, VA

QA Lead

• Heavily involved in Mobile App & Mobile Web testing with various devices such as IOS, Android (Smartphones and Tablets).
• Assigned jobs to junior testers & monitored their assignments.
• Prepared Test Strategy, Test Plans, Test Cases to test the UI and Functionality for Quality Assurance.
• Heavily involved in manual testing with HP QC, ALM, JIRA & Version One
• Support multiple projects which include part of End to End Testing.
• Worked with team members to execute Smoke, Functional & Regression testing.
• Worked with Dev Team on UNIT Testing.
• Held UAT sessions with the Product Owner, Business Analyst & End users.
• Opened New Defects, assigned to Dev team & Closed fixed defects.
• Held defect calls and prioritized defects with Product Owner, Scrum Master & BA.
• Sent weekly progress reports of junior testers to QA Manager.
• Participated in all PO, Scrum Master, QA, Dev & BA review meetings.

Confidential,Ashburn, VA

Acting as a QA Lead (6 months)

• Participant of VDMS ( Confidential Digital Media Services) User Acceptance Testing program.
• Interface with customer team representatives as well as the Configuration/Solution Architect during the testing design phase to understand the testing requirements around:
• Heavily involved with Defect management component
• Good experience in writing test cases, test plan, & test strategy
• Data mapping
• Standard profiles/templates
• Customer business rules and process
• Design the user acceptance testing plan
• Provide through, detailed, clear and concise written testing documentation
• Communicate testing issues to the related VDMS teams such as the Configuration/Solution
• Architect to ensure the follow-through and success of trouble shooting and re-testing.
• Used Quality Center as the test repository and used it for executing the test cases logging & generating various reports and graphs for further analysis.
• Used Quality Center to develop, maintain test cases and scripts for both manual and automation.
• Linked Test Cases to Application Functional Requirements ensuring traceability throughout the testing process in Quality Center.
• Reported and tracked bugs using the Quality Center.
• Used Rational Requisite Pro (ReqPro) to manage requirements, wrote use cases, to improve traceability, to strengthen collaboration, to reduce project rework, and to increase quality.
• Used QTP to create and execute test plans, develop test cases, reporting results, document defects, and worked with developers closely to debug problems.
• Automated Test scenarios for GUI Functionality, Regression testing using Quick Test Pro.
• Inserted synchronization points, and parameterized data using Quick Test Professional.
• Implemented multiple Check points for verification and validation purpose.
• Sales Force.com- Tested customer information (contract/entitlements) in Sales Cloud.
• Tested CRM (Customer Relationship Manager), Chatter, Ticket/Case Management, & Solutions (Internal knowledge base of error codes and how to address which is created by VDMS users).
• Velocix (Host Manager UI) - Tested CDN/CA configuration.
• CDN (Content Delivery Network) Tested how CDN is used to deliver content from origin server to the end user.
• Cisco (CDN Selector) - Tested to check if it is allowing for CDN selection for content delivery.
• HP Data Collector- Tested to check if aggregation of all pieces of data within VCMS (Video Content Management System)
• IBM ( Work Flow) Tested to check if all work units (Ingest, Transform, Publish & Package) are working & combined properly to create a Job/ Work order.

Environment: Quality Center 10, HP ALM, Quick Test Pro, PowerPoint, Sales Force, Velocix ReqPro, C++, Java, JSP, HTML, under Web Logic and Oracle as back-end on UNIX.

Confidential, Reston, VA

Software Test Analyst

• Developed Test Plans and Test Cases. Wrote and executed detailed test cases with step by step procedures and expected results in accordance with business and technical specs .
• Performed Integration testing to test the functionality of the modules.
• Worked with Users and Business Analysts to define and design test scenarios and test data.
• Used Quality Center as the test repository and used it for executing the test cases and scripts and logging & generating various reports and graphs for further analysis.
• Used Quality Center to develop, maintain test cases and scripts for both manual and automation.
• Linked Test Cases to Application Functional Requirements ensuring traceability throughout the testing process in Quality Center.
• Reported and tracked bugs using the Quality Center.
• Automated Test scenarios for GUI Functionality, Regression testing using Quick Test Pro.
• Involved in selecting the right candidates for automation and in development of automation scripts and reusable functions/procedures using QTP.
• Inserted synchronization points, and parameterized data using Quick Test Professional.
• Implemented multiple Check points for verification and validation purpose.
• Developed custom functions, data-driven, keyword driven frameworks using VB scripts for automating the testing procedure using QuickTest Pro.
• Created Vuser Scripts using VuGen and Used Controller to generate and executed Load Runner Scenarios.
• Inserted Transactions and Rendezvous points into Web Vuser.
• Simulated multiple Vusers scenarios. Defined Rendezvous points to create intense load on the server and thereby measured the server performance under load.
• Involved in Performance Testing to simulate a process, which allows more than 1000 user login at the same time and observed the behavior of the system by using LoadRunner.
• Create scripts to enable the Controller to measure the performance of Web server under various load conditions.
• Maintained Test Matrix for the latest test results information
• Created detailed periodic status reports for senior management to keep them posted on the progress of implementation.
• Attended periodic meetings, teleconferences and led discussions on problem resolution.

Environment: HP QuickTest Pro, Quality Center, LoadRunner, Doors, WebLogic, Windows, MS Project, PowerPoint, Unix-Solaris, C++, J2EE,Doors,.NET,TOAD,Oracle.

Confidential, Richmond, VA

Automation Engineer

• Worked with Project manager in prioritizing issues and getting them fixed.
• Created QA project plans for test planning and execution and lead daily testing activities of other testers.
• Worked closely with business users, architects, and other decision makers to develop the overall test and/or project strategy and plan.
• Communicated with project managers for assigned projects on testing status, issues, risks, etc.
• Maintained Bi Directional Traceability Matrix for the project.
• Conducted Audits on weekly basis to verify that the team is following the defined process and all the deviations are highlighted and reported as action items.
• Analyzed and fine-tuning test cases for automation.
• Identified and designed the compiled modules for re usability.
• Co-coordinated with all the testing teams for testing tool related problems.
• Prepared GUI map file for the whole project.
• Automated critical Functional areas using QTP.
• Conducted vigorous compatibility testing on different combinations of OS and browsers like Windows XP.
• Designed test suite based on test cases.
• Coordinated with offshore team.

Environment: TestDirector, QTP, J2EE, JSP, Java, EJB, Java Scripts, BEA Weblogic, Oracle and Sun Solaris.

Confidential

Sr. Delinquency Control Counselor (Consumer & Business Loans)

• Tested by signing into members/customers Online Access, Tested Touch Tone Teller, trouble shoot for Online & Touch Tone Teller problems.
• Savings & Telephone Call Center (STC) As a Help desk Admin.
• Consumer Lending Division- As a Research Analyst
• Print Reports from previous Business day to make sure all reports and numbers balanced made modifications, fixed errors on Excel Spreadsheet.
• Consumer Lending Division- As a Research Analyst
• Loans that were submitted by the loan processors came to me for modification, update and edit for further approval of loans.
• Counseled & educated Past due members how to budget and keep accounts & check book current & balanced to avoid paying penalties, late charges, credit hit.
• Collected past due credit cards, Consumer loans & Business Loans up to 60 days delinquent.
• Sent letters and Notices, Mst’d (NEG) accounts to bring loans and credit cards to current.
• Dealt with 130-140 Members with High Balance, transfer funds within member accounts and 3rd party accounts, calculated running balance for the members on Excel.
• Sent Western Unions, Bank wires, send Share withdrawal Checks to members current address.
• Fast paced environment collected on 80-100 accounts every day.