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Senior Qa Analyst/ Performance Engineer Resume

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Chevy Chase, MD

SUMMARY:

  • Excellent experience in the areas of Software Testing, Quality Assurance Analysis and Busines Analysis with expert level skills in strategic areas of Functional and Non - Functional testing, System Integration Testing and Regression Testing having executed on both Client/Server and Web applications using Java, J2EE and .net framework.
  • Strong knowledge of Software Development Life Cycle (SDLC) as well as Testing Methodologies.
  • Expertise in performance testing using HP Performance center, LoadRunner and JMeter.
  • Experience in monitoring servers using tools like SiteScope, Dynatrace, Fiddler,JVM and CA Wily Interscope.
  • Strong experience in Telecom IVR (Intractive Voice Response) testing using CYARA automation tool.
  • Good Experience on Selenium IDE and Selenium WebDriver and creating Java Scripts using Eclipse IDE.
  • Good understanding of SOA reference Architecture, API web services testing using SoapUI and SOATest.
  • Having experience in working with technologies like SOAP, HTML, XML, WSDL, UDDI and RESTful web application.
  • Expertise in EDI transactions used in healthcare industry and good knowledge of HIPAA X12, and thorough understanding on ICD 9 and ICD10 codes.
  • Strong experience in Backend Database Testing such as Oracle and SQL Server using RDMS, SQL, T-SQL and Pl/SQL.
  • Well-versed with the concepts of different SDLC models such as Agile (SCRUM), V-Model, RUP and Waterfall.
  • Proficient in the process of Independent Validation and Verification (IV&V) of Manual/Automated testing with emphasis on Functional testing, White Box Testing, Black Box Testing, Grey box testing, Regression Testing, Load, Stress and Performance Testing, Security testing, 508 Complaince testing and User Acceptence (UAT) Testing.
  • Possess excellent skills in Manual Testing along with skills in Automation Testing using HP Performance Center, LoudRunner, ALM Quality Center, Quick Test Pro (QTP), UFT, Selenium WebDriver, Rational Team Concert(RTC), Rational Quality Manager(RQM), Serena Business Management(SBM) and Team FoundationServer(TFS).
  • Experience in Bug tracking and bug reporting tool using HP ALM, Quality Center, ClearQuest, Mentes, Spira and JIRA, and continous integration tools using Jenkin and Bamboo.
  • Extensive experience in testing CMS (Center for Medicare & Medicaid Services) applications for Affordable Care Act (ACA) ACO, HITECH, NLR, CNC and QMAT projects.
  • Experience working with CMMI level 3, QA audit compliance processes, policies and procedures and manage work products in DOORS, SharePoint and Microsoft Test Manager.
  • Experience in working with Section 508 Compliance verification and validation testing using JAWS.
  • Excellent in interpersonal and communication skills both in verbal and written and an ability to communicate and interact with people at all organizational levels.
  • Demonstrates ability to rapidly learn and apply new technologies and improve processes to make an impact as a productive individual contributor as well as team player.
  • Good organizational skills with the ability to track and prioritize numerous simultaneous tasks.

TECHNICAL SKILLS:

Software Testing Tools: HP Performance Center, LoadRunner, Jmeter, Fiddler,Sitescope, Dynatrace, ALM, Quality Center, QTP/ UFT, Selenium WebDriver, SoapUI, SoaTest, TFS, JIRA, ClearQuest, Rational Quality Manager (RQM), Jenkins, Bamboo and CYARA automation.

Operating Systems: Windows 98/NT/2000/XP/Vista/Windows 7/8, UNIX and Linux

Programming Languages: Java, C, C++, C#, Visual Basic, SQL, T-SQL, PL/SQL. Python and Ruby

Scripting Languages: JavaScript, Shell Scripts, HTML, Xpath, CSS, DHTML, XML, AJAX and JSON

Databases: ORACLE, Microsoft SQL Server, MS-Access, DB2 and Mainframe

Case Tools: TOAD, ETL, Business Intelligence, Microstrategy and MS CRM

Web Servers: Microsoft IIS, HTTP, Apache, Tomcat, Sun Java Web Server, TIBCO, REST, SOAP and WSDL

Application Servers: Web Logic, Web Sphere Server, Apache, Applets, and JMS

Version Control Tools: Visual Source Safe, StarTeam, MS Visio, MS Visual Studio and Lotus Notes

Methodology: SDLC, Waterfall, Agile Scrum, Iterative and V-model

PROFESSIONAL EXPERIENCE:

Confidential, Chevy Chase, MD

Senior QA Analyst/ Performance Engineer

Responsibilities:

  • Involved in IVR (Intractive Voice Response ) testing with Telecom Release Management team.
  • Responsible for creation and execution of test Scripts on CYARA Automation tool.
  • Responsible for developing and modifying automated test scripts using JMeter and Load Runner.
  • Developed Vuser scripts using single and multiple protocols such as web (HTTP/HTML), Ajax, TruClient, Citrix, Click and Scripts, Web Services and Microsoft .net protocols.
  • Prepared Vugen scripts, Load Test, Test Data, Execute test, validate results using ALM Performance Center.
  • Created correlation as well as parameterization using Load Runner VuGen.
  • Executed Scenarios using Controller and analyzed the results in performance center Analysis.
  • Analyzed throughput graphs, hits/second graphs, transactions per second graphs and rendezvous graphs using LoadRunner Analysis tool.
  • Performed the monitoring performance of the application and database servers, App servers and windows resources during the test run using APM tools like Dynatrace, Introscope and SiteScope.
  • Used SoapUI Pro, JMeter and NeoLoad to perform Web Service testing with multiple protocols.
  • Uploaded and configured WADL file to SOAPUI and JMeter applications to test the web services application.
  • Developed web services automated scripts from API document to verify SOAP and RESTful web service using XML and JSON format.
  • Worked with continuous integration tool like Jenkins and Bamboo .
  • Involved in creating automation framework from scratch using Eclipse , JAVA , Selenium Webdriver and TestNG .
  • Created Test Scripts using Xpath , Element locators and Selenium webdriver methods.
  • Wrote complex SQL queries on SQL server 2012 for backend database testing.
  • Executed Test cases and reports Defects using Quality Center and collaborating with teams using JIRA.
  • Worked with Agile Development team , attended daily standup, scrum and user story review meetings and discussed the issues related to functionality of test cases and defects.

Environment: Windows 7, JMeter, NeoLoad HP-SiteScope, LoadRunner protocols: Web (http/html), Microsoft .NET Web (Click and Script), and Windows Sockets, Selenium, Jira, SoapUI, Quality Center, CYARA and ALM Performance Center.

Confidential, Columbia, MD

Performance Engineer

Responsibilities:

  • Developed LoadRunner test scripts according to test specifications/ requirements.
  • Created various testing documentation including Performance test plan, test metrics and test summary Reports.
  • Developed Scripts using with web HTML/HTTP, and Citrix protocol in LoadRunner/Performance Center.
  • Worked with business team in establishing benchmarks to use during deployment.
  • Developed Vuser scripts using VUGen and run scripts in performance center.
  • Involved in End to End identifying problem for the application hanging and out of memory exceptions.
  • Identified Disk Usage, CPU utilization, and Memory for Web, and APP and Database servers in performance
  • Center and APM tools.
  • Involved in Bottleneck identification and Analysis using Thread Dump, Heap Dump and Garbage Collector.
  • Verifying the states of threads and DB connections in the application for better performance of the application.
  • Involved in tracking application time to time whether the garbage collector is sweeping of the memory.
  • Analyzing the server side metrics using JVisual VM and monitoring the performance using SiteScope and
  • Dynatrace.
  • Monitored different graphs like transaction response time and analyzed server performance status, hits per
  • Second, Throughput, windows resources and database server resources etc.
  • Analyze and summarize meaningful and relevant results in a complete Performance Test Report.
  • Compare and analyze actual to expected results and report all deviation.
  • Preparation and execution of test scripts using JMeter to perform Web Services testing.
  • Developed SQL queries for backend database testing using SQL Server management studio.
  • Used Fiddler debugger tool to capture the traffic that is flowing in your current browser.
  • Generated different graphs and reports in SPLUNK for Safhire application.
  • Provided support to the development team in identifying appropriate workflows.
  • Participated in daily standup ( scrum ) meetings, project status meetings as well as retrospective meetings.
  • Leading performance team in LT Environment and scheduling meeting, and communicating with client.

Environment: LoadRunner, ALM Performance center, Sitescope, Dynatrace, SPLUNK, JVM, JMeter, Fiddler, SQL Server, XML, Linux and Windows.

Confidential, Owings Mills, MD

Senior Software QA Analyst

Responsibilities:

  • Analyzed requirements to prepare Test scheduling, Test planning, Test Strategy and Test Procedure.
  • Provided accurate estimated LOE for completion of design, authoring and execution of test cases.
  • Coordinated and facilitated meetings with the client to review system test specifications.
  • Tested FEP Bridge Enhancements phase V-Test Data Manager(TDM) of Confidential and Cambia Medicaid automation, LPP Claims and electronic adjustment Claims.
  • Worked extensively on inbound HIPAA transactions & EDI Code sets standard like 834 (Benefit Enrollment & Maintenance), Claims Adjudication EDI (837), Remittance (835) and Claims Status (276/277).
  • Involved in testing supplemental Claims such as 837D, 837Inst, 837 Prof for Provider, Recipient, Reference and Reporting Subsystems.
  • Created test data for claim 837/835 EDI formats including all segments and loops for dental, professional and institutional outpatient and inpatient.
  • Prepared ICD9 claim request and response files, and converted ICD 9 to ICD 10, and manipulated 837/835 EDI /XML files to generate a wide variety of valid claims.
  • Developed test cases, test data (HIPPA 4010/5010 claims) and execute them at HP ALM and log defects.
  • Developed and Maintained Parasoft SOA Test scripts for all components of PA system along with Limited Regression Suite and Web Services testing.
  • Dropped valid claim in SOATest and get response, and validated in the backend database.
  • Performed Functional Testing using Parasoft SOATest including WSDL, SOAP and XML, and messaging clients.
  • Validated XML data in the API for web application using soapUI with RestFul HTTP methods.
  • Worked with REST protocol using JSON for web services testing.
  • Created assertions such as verify HTTP 200, 400, 404, Xpath and Xquery assertions.
  • Created SQL queries using TOAD to retrieve and verify expected system data is stored in the database.
  • Created SSIS, SSRS and SSAS packages on OLTP and OLAP processing using SQL Server 2012.
  • Verified ETL process and ensured that data is loaded in a timely manner, according to requirements, and corrupted data is handled appropriately.
  • Created data driven framework using QTP/UFT for database tesing and created custum functions in Vbscripts.
  • Facilitate UAT team and stakeholders to review planning, status, and issue discussion.
  • Guided QA team, supervised day to day work, assigned tasks, and Monitored progress and ensure overall quality conference to standards.

Environment: ALM, SOA Test, UFT, TOAD, SQL Developer, SOAPUI, MS SQL Server 2012, SQL, PL/SQL, Oracle 11g, Windows, Unix, Xpath, Selenium Web Driver, XML Altova, and TestPad.

Confidential

Sr. Test Engineer

Responsibilities:

  • Involved in requirements analysis, developed and maintained test documentation including Use case, Test Scenarios, Test Plan, and Test Case Specification.
  • Analyzed the requirements and developed positive and negative test cases and established the requirements traceability matrix (RTM).
  • Created various testing documentation including Test metrics, Defect management reports, Test Summary Reports and meeting minutes, training material, and user manuals etc.
  • Involved in the preparation of test plan specifying an overview of testing approach, testing strategy, roles, responsibilities and its scope.
  • Developed population specific requirements for essential capabilities that are not already covered by the TIM solution, in accordance with the TIM population onboarding methodology
  • Interacted with Business Analyst, onboarding population PMO, and development and test teams.
  • Define quality attributes, external interfaces, constraints, and other nonfunctional requirements
  • Performed Manual Testing and executed test cases and logged defects in Quality Center.
  • Managed and tracked requirements, test cases and test coverage and logged & analyzed defects using QC
  • Used Informatica Power Center as an ETL Tool for Developing the Data Warehouse testing.
  • Created SSIS, SSRS and SSAS on OLTP and OLAP processing using SQL Server management studio.
  • Executed SQL statements to verify database integrity and to validate test execution.
  • Performed Regression testing of Web Services using SoapUI for Restful based web application.
  • Involved in in Web Services Testing using WSDL, SOAP, UDDI and XML files.
  • Attended in Scrum meeting, Requirement review meeting, Defects review meeting and Project status meetings.
  • Participated in the development and support of the testing program aimed at supporting multiple testing efforts simultaneously.
  • Works with challenging clients and provide effective communication for successful architecture development.

Environment: HP QTP/UFT, QC, SQL, Oracle, TOAD, HTML, XML, Java, Soap UI, JavaScript Lotus Notes, CSV, PDF, HTTP, MS-Office, Web Sphere, JMS, Biz Talk and Microsoft Visio.

Confidential

Testing Specialist

Responsibilities:

  • Analyzed Business, Functional, Non-Functional Requirements, scope and design Documents of the application.
  • Performed extensive Gap analysis to the System Requirements documents and Design Specifications documents to ensure that the system met all of the technical and business requirements.
  • Participated in all joint application development (JAD) sessions, system related walkthroughs and overviews sessions.
  • Developed and maintained test documentation including Test Plan, Test Scenarios and Test Case Specifications.
  • Managed work products in DOORS and used Quality Center to create and maintain the test scripts and test cases for Smoke, Functional, Integration, Regression, User Acceptance Testing, and identified defects and maintain them.
  • Developed positive and negative test cases and established the requirements traceability matrix (RTM).
  • Involved in testing with Affordable Care Act ( ACA ), HITECH NLR projects and coordinated with all participating Accountable Care Organizations ( ACOs ) for Medicare Share Saving Program (MSSP).
  • Involved in testing NLR project, designed and developed NPPES, PECOS and EHR program.
  • Involved in peer review meetings and updated test cases according to ( CRs) new changes.
  • Reviewed work products and deliverables, and reviewed test evidence files.
  • Generated complex BI Reports using Microstrategy
  • Extensively used complex SQL queries to check the integrity of the data and to perform Back-end Testing.
  • Developed test automation scripts using Quick Test Pro for Functional and Regression testing.
  • Worked in Object Repository, Object Identification set the Environment variables, Output value, Recovery scenario, Data Driven Test by using Quick Test Pro (QTP).
  • Developed Hybrid framework from scratch using VBScript and created custom Function, Keyword driven, Data driven testing and enhanced automation scripts in Quick Test Pro (QTP).
  • Designed, developed and executed VB scripts in QTP for functional and regression testing.
  • Developed custom function libraries in QTP to reuse and maintain the scripts.
  • Interacted with the government client directly on daily basis to meet the need of testing and the application.
  • Coordinated with the Developers regarding the defects raised and retested them against the application.

Environment: VBScript, Quality Center, Quick Test Professional (QTP), Oracle, 508-JAWS, MS SQL Server 2008, SQL, PL/SQL, Microstrategy and DOORS.

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