SUMMARY:

• As a QA Engineer with nine years of experience in writing and execution of Test Plans and Test Cases. More than 3 years experience as QA Lead and Business Analysis.
• Expertise in Unit, Integration, System, Functional, Database and Regression Testing.
• Extensive Experience in Manual, Agile and Automated testing including QTP, Quality Center, Test Director, Rational tools. Strong analytical, interpersonal and communication skills.
• More than 9 years of experience in Software Testing using Manual and Automation testing tools in Web - based and Enterprise Applications environment.
• 3 years of QA Lead experience managing onsite and offsite resources
• Strong experience in using Testing tools namely Test director, Quality Center/ALM, QTP, Rational Clear quest, Rational Test Manager.
• Experience with Agile/Scrum methodology
• Experienced in testing methodologies like Black box, White box, Integration, System, GUI, User acceptance, Security, Smoke and end to end testing.
• Excellent Resource Management, Analytical, Problem Solving, and Communication Skills.
• Expert in QA and system test activities - have single handedly carried QA responsibilities for mid-size to very large builds.
• Proven experience in planning, monitoring and control of testing
• Power user of Quality Center 10 enterprise edition and ALM by using Requirements, test plan, Test lab, defects and reports panes throughout testing lifecycle.
• Thorough understanding and experience in complete SDLC.
• Worked in Client-Server environment with Web-based applications, non-graphical applications like Tandem, Mainframe and applications written in Java, .NET
• Navigational and Functional Testing of web-based applications
• Analyzing Business/Functional (Use cases), technical and Customer Care Requirements
• Lead efforts of establishing QA Procedures - Defect Management, Test Plan folders, Writing test cases
• Writing test plans, test strategies and project test summaries.
• Heavily use MS office - advanced excel, word, power point, Visio, MS live meeting for effective communications
• Writing and updating Test Scripts for manual and automated testing using modern tools
• Have used effectively various Requirement tools such as Telelogic Doors 9.0
• Hands on knowledge of SQL/PLSQL queries and databases such as MS SQL, ORACLE and MS Access.
• Had SAP Business objects exposure

TECHNICAL SKILLS:

Operating Systems: WindowsNT/XP/2000/98, UNIX, and MS-DOS

Languages: SQL, PL/SQL, VB6.0/5.0, VB.Net, ASP.Net, C#, ADO.Net, XML, HTML, COBOL, C, VB Script, Java Script

Tools: Business Objects Universe Designer, Web Intelligence

Databases: SQL Server 2000/7.0, MS-Access, Oracle, TOAD

Testing Tools: Win Runner, QTP, Test Director, Quality Center, Service Test, Rational Clear quest, and Rational Test Manager, Jira, ALM

Testing Methodologies: Agile/Scrum, Black box, White box, Unit, Integration, GUI, API, System and Regression testing.

Browsers: Internet Explorer, Firefox and Netscape Navigator

Protocols: SOAP UI, Hermes (JMS-MQ Series-ADPIN), Fiddler

WORK EXPERIENCE:

Confidential

QA Lead

Responsibilities:

• Manage onsite and offsite resources by assigning tasks
• Managing offshore teams and effectively communicating with the team
• Forecast hours for the upcoming projects
• Responsible in generating execution reports, defect reports and traceability matrix
• Planning of resources, milestones and publishing Project Plan
• Involved in Business analysis and requirements gathering
• Participated in the Agile sprint planning meeting
• Used Jira heavily for tracking in each sprint
• Experience in Automation test execution
• Experience on ROI document
• Independently handling all the processes for a single, complex project
• Write custom SQL queries in Quality Center and generate reports
• Prepare Test strategy and Test plan documents for the projected projects
• Prepare Test scenarios by analyzing the requirements and functional documents
• Document detail test cases in QC
• Execute the Test cases and document the results in QC
• Always complete the assigned work with in timelines
• Mentor team members with QA process
• Create Test summary report and get approval from the project team
• Run SQL queries to perform test validations
• Responsible for overall test plans and system integration tests and reports
• Performed QTP test execution for regression suite
• Involved in updating QTP scripts as needed
• Used ALM to document defects and generate defect and execution reports

Environment: Windows 7, Agile/Scrum, HP Quality Center, ALM, Mainframe, QTP, SQL server, MS access, Jira, SOAP UI

Confidential

Sr Test Lead

Responsibilities:

• Requirements review, impact analysis and coverage planning
• Create Test Plan & review with project team
• Create Test strategy and receive signoff from business
• Ensure Requirement coverage (associated scripts)
• Worked in tight releases with Agile methodology
• Assign test tasks per test project plan
• Communicate test status: Daily reports, Tasks updates, Issues / Roadblock status, Progress of overall effort
• Identify/Obtain test data for test needs
• Resolve/Escalate test issues
• Effective negotiation with project teams during planning, monitoring and control phases of testing for getting resources, resolving defects, environment issues, scope issues etc
• Create Summary documentation for project team review (provide risk assessment & quality health of product)
• Participate in Project Meetings (including Go/ No Go )
• Executed QTP scripts for regression testing
• Performed API testing using SOAP UI
• My responsibilities as a defect lead include:
• Manage defects via Defect process
• Triage initial reporting of defects
• Identify “Group Assignment”
• Communicate defects to project team via email and defect report
• Facilitate defect review meetings
• I have devised industry standard methods for defect management and test case writing.
• I have designed Task Management tool using MS access and implemented to update the daily tasks.

Environment: Mercury Quality Center, SOAP UI, XML, Tandem, MS office project, MS office Visio, Oracle, Putty, HP Service Test, Fiddler, QTP

Confidential, DE

QA Analyst

Responsibilities:

• Responsible for Documenting Test Plan/Test cases as per Business requirement for releases in Quality Center.
• Executed Test Sets & Test Cases, Identify Defects, Report & Track Defects through Quality Center.
• Involved in Integration, System and Security testing.
• Confidential end meetings with business people to understand the requirements for future releases.
• Involved in Mainframe testing for data validation.
• Responsible to prepare data for future releases using Dart Net tool (Data request tool).
• Used mercury Quality Center tool to manage defects.
• Involved in reviewing the defects and based on defects creating new test cases.
• Responsible to prepare progress report and defect report for each release.
• Involved in web based testing and Client Server testing.

Confidential, PA

QA Analyst

Responsibilities:

• Responsible for managing the functional and Regression Test scripts in Test Director.
• Involved in Regression, functional and User Acceptance testing
• Created various contracts for different products and portfolios
• Involved in business application for Automatic Processing and Financial transactions
• Run batches for different Data bases to activate various contracts and Transactions
• Participated in defect triage meeting with developers, Business Analysts and management to discuss the nature of the defect and enhancements.
• Gathered requirements from Business, Business Analysts and developers to validate production issues.
• Responsible to prepare Test plan and test cases from the gathered requirements.
• Responsible to file defects using RITS and notify the developers and management
• Responsible to create test scripts and Test plan for new requirements and enhancements
• Worked with DBAs, developers, change management and Release managers.
• Performed functional testing on CITRIX server
• Involved in Back End testing using TOAD and SQL

Environment: Windows XP, Test Director, RITS, Power Builder, Novell Network, MS office, TOAD, SQL, Oracle.

Confidentia, MA

Quality Assurance Analyst

Responsibilities:

• Involved in preparing Test Plan and Test Cases based on functional requirements using Rational Test Manager.
• Gathered test data requirements for data conditioning from Business Units to test total application functionality.
• Conducted Test Plan walkthroughs.
• Created test scenarios for System testing and Regression testing.
• Involved in Integration Testing, Configuring the data, Security Testing and Interface Testing.
• Involved in Back End testing using MYSQL
• Prepared Test Plans, Test Cases for both positive and negative scenarios and mapped the same to requirements.
• Executed test scripts using Rational Test Manager and analyzed the test results.
• Used Rational Clear Quest to track defects and Confidential ended meetings with developers in resolving the defects update the status of bugs once they are fixed.
• Involved in Client Enrollment and Eligibility determination
• Determine Eligibility using cross program Eligibility.
• Worked on Claim Invoice processing, Contracts and Billing

Environment: UNIX, Windows 2000, Oracle9i, Web logic Application Server, Java, J2EE, HTML, JavaScript, Rational Test Manager, Clear Quest, Change Control, MS Project, Internet Explorer, Netscape, Hermes (JMS-MQ Series-ADPIN), MYSQL, XML, Data ware house