PROFESSIONAL SUMMARY:

• Around 8 years of immense experience in Software Quality Assurance and Software testing specific to Health care Insurance.
• Extensive knowledge of Quality Assurance standards, methodologies and strategies with better understanding of Software Development Life Cycle (SDLC).
• Expertise in testing Web and Client - server applications.
• Strong experience in developing Test Suites and Test cases and their execution, Manual Testing, and automated Test Execution.
• Experience Developing, Documenting and Executing Test cases manually to ensure proper business compliance and worked closely with Users, Business Analysts, Project Managers, and Developers to understand requirements, business processes for testing and attended regular walk throughs.
• Developed Test cases for manual testing and automated them using QTP, Selenium.
• Proficient understanding and demonstration knowledge of Medicaid, Medicare, EDI, ICD - 10, HIPAA 5010
• Familiarity with current industry standards such as HIPPA guidelines (4010 & 5010) and EDI Transaction. Extensive experience in EDI implementations. Experience in EDI transaction like 270, 271, 276, 834, 837.
• Proficient in Regression testing, Functional, GUI and Integration Testing.
• Experience in Quality Center and Test Director to manage the software testing process.
• Expertise in Bug reporting tools such as Test Director, HP Quality Center and HP Application Lifecycle Management (ALM) . Performed Defect reporting and Tracking through the defect life cycle.
• Integration, System, UAT (User Acceptance Test), Regression and End-To-End Testing.
• Knowledge of Facets and Facets Data Model.
• Fairly good knowledge testing the applications on multiple browsers (IE, Netscape, Firefox, Chrome, etc) for the purpose of Cross-Browser testing.
• Specifically used SQL for Backend testing to validate the data.
• Strong organizational and Communication skills, both verbal and written, in dealing with team, client and customers.
• Strong Analytical and Problem Solving skills along with good interpersonal skills.
• Demonstrated ability to self-motivate and be flexible within a fast-paced environment.

TECHNICAL SKILLS:

Testing and defect tracking Tools: Jira, Quality Center, Quick Test Pro (QTP) and Selenium

Other Tools: Bugzilla, Eclipse, Firebug

Languages: C, C#, VBScript, HTML, XML, CSS, SQL

MSExcel, MSWord, MS: PowerPoint and MS Outlook

Database: Oracle 9i, 10g, MS SQL Server 2000, 2005, MySQL

PROFESSIONAL EXPERIENCE:

Confidential

Quality Analyst

Responsibilities:

• Participated in setting up testing environment.
• Reviewed Business requirement Documents and functional requirements.
• Knowledge of Facets and Facets Data Model.
• Performed Gap analysis along with business team, developers on the system.
• Manage the documents in the Sharepoint document repository.
• Developed the Requirement traceability matrix.
• Involved in preparing Test Cases based on business requirements.
• Experience with relational databases to include development of queries and reports.
• Involved in preparing the Test Scenarios for Membership creation and Health Care Claim Payment/Advice.
• Knowledge of creation of test metrics for different test phases like SIT and UAT.
• Conducted Black Box Testing on the application and validated the data flow in the application.
• Queried the Oracle database for Proper validation of new membership and membership renewal loads in producer portals and web portal applications.
• Extensively used SQL statements to query the Oracle Database for Data Validation and Data Integrity.
• Reviewed the Use Case Requirement, Functional Design Documents and Technical Specification documents.
• Developed Test cases for manual testing and automated them using QTP.
• Performed Backend Testing extensively by writing validation queries on Oracle database.
• Logged defects in Quality Center and interacted with the developers to resolve technical issues.
• Analyzed and tested data on memberships and claims manually and written queries on DB database for validating data.
• Created and mined test data for different test scenarios required for various phases of testing like, unit testing, Regression testing, and UAT testing.

Environment: Windows, Facets, Oracle, SQL, Mainframe TSO, Java, Mercury Quality Center, MS Office, MS-Visio, QTP.

Confidential

Quality Analyst

Responsibilities:

• Attended application walk-through and reviewed Requirements to understand the scope of the project.
• Coordinated all QA activities and enhancements.
• Worked closely with Business user in Understanding designing and documenting the Functional testing plan and then Writing, executing, documenting the results and Logging Written test specifications including test source data preparation.
• Prepared Test Plan wrote Test Cases and executed test scripts as well as tracked bugs and generated defect report using Quality Center (QC).
• Performed GUI Testing.
• Used TFS source control to deploy application.
• Developed Test cases for manual testing and automated them using Win Runner, Selenium.
• Created queries in TFS to validate results of TFS reports.
• Designed test case, test data and test automation, Tractability Matrix and Test Coverage reports.
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.
• Prepared the Data mapping specifications and documentation.
• Performed System test, Workflow Integration Test, Acceptance testing and Regression testing activities in Test environment and Production support environment.
• Conducted User Acceptance Test (UAT) with users and customers.

Environment: Java, Test Director, SQL 2010, QC, Windows 7/8.1, Selenium.

Confidential

Quality Analyst

Responsibilities:

• Worked closely with Business Analysts and Developers to gather requirements in order to formulate the test plan.
• Performed Regression Testing of the application to better understand the functionality of the application.
• Processed EDI 834 with various scenarios and validate the related tables from database using SQL query.
• Captured data requirements for EOBs providing information about claim payment information and patient responsibility amounts
• Prepared Test cases according to the requirement.
• Performed positive testing and negative testing manually.
• Involved in creating test strategies, status reports and test timelines that clearly communicate to business owners the history of UAT testing activities and results.
• Created test plan and test cases for back end testing from the business requirement.
• Created and executed SQL queries using Relational Database.
• Used HP Quality Center to execute the test cases, track execution against the plan during testing and manage defects from inception to resolution.
• Prepared Test Plans and Test Cases based on the business requirements.
• Performed end to end testing manually.
• Involved in Back End testing using SQL Queries on Oracle Database.
• Performed Regression Testing after the defects have been fixed to ensure no further effect on other functionalities.

Environment: Windows xp/7, .Net Framework, MS Office, MSSQL, XML, HTML HP Quality Center.

Confidential

Test Analyst

Responsibilities:

• Analyzed Functional Requirements and Specifications identified the testable things in an application.
• Developed test plan and test cases for unit testing and performed Integration testing.
• Performed System Testing for the product.
• Prepared Test Plans and Test Cases based on the business requirements.
• P erformed Functionality Testing of the application .
• Performed end to end testing.
• Created and executed SQL queries using Relational Database.
• Given training on maintaining Defect management system.
• Involved in the rework of the test scripts, when process requires enhancements in the test scripts.
• Maintained review documents, Log files, and bug tracking documents.
• Participated in weekly meetings to track the progress of testing effort.
• Participated in the team meetings to discuss the issues identified through testing.

Environment: Windows 7, HTML, SQL, .Net Framework, VB Script, MS Project.

Confidential

Test Analyst

Responsibilities:

• Analyzed Functional Requirements and Specifications identified the testable things in an application.
• Performed Test Estimation, Test Planning, Implementation and Monitoring Quality Assurance activities in the project.
• Work on entrance and exit (acceptance criteria) to establish test readiness.
• Developed Traceability matrix, mapping Test cases to the Requirements.
• Involved in setting test strategy, maintaining a test environment and creating testing standards.
• Involved in the development of test cases, scenarios and execution.
• Involved in Back End testing using SQL Queries on Oracle Database.
• Reviewed and audited products and process artefacts to ensure adequate level of quality.
• Worked alongside development teams to verify application functionality, Usability, and scalability.
• Maintained review documents, Log files, and bug tracking documents.

Environment: Windows XP, SQL, HTM, .Net Framework, VB Script, MS Project.