SUMMARY:

• Over 13+ years of experience in IT with proven expertise in different skills and implementation of test strategies, test plans, test cases, and test procedures on complex Web based, Client/server, Enterprise(Oracle eBS, SAP), CRM applications(Siebel, Sales force) using manual and automated testing tools.
• Expertise in both manual and automation of Desktop, Web based applications.
• Around 5 years of experience in ERP (Oracle eBS) and Cloud applications (Sales force)
• 2 years of experience in SAP Applications Testing (Manual & Automation - SAP TAO).
• 8+ years of experience in Web Applications Testing, business system application testing (Manual & Automation - Tools like HP-UFT/QTP)
• Around 5 years of experience supporting CRM Based (Siebel, Salesforce) Applications.
• 4 years of experience in API testing using Soap UI.
• Exposure to Mainframe applications.
• Experience in analyze requirements and document all the detailed requirements and the business process
• Experience in writing Test Strategy to adequately covering the requirements, preparing traceability matrix, Test Plans, Test Scenarios, defining Test Cases, developing and maintain test scripts, analyzing bugs, interacting with team members in fixing the Errors.
• Excellent Knowledge in Quality Assurance Testing Procedures and have excellent skills in understanding the application and preparing test scripts for unit testing, integration(interface testing)testing, regression, End to End testing and user acceptance testing(UAT) across multiple systems.
• Expertise in preparing Test Estimations, Scope and Strategy, Test Summary, Test Metrics documents.
• Strong Knowledge of the Software Development Life Cycle (SDLC) and methodologies (Agile, waterfall, V-model), and ensure Quality Assurance Control.
• Expert in Planning, Test Design, Performing Test, Defect Tracking and Test Reporting.
• Good understanding in release management process.
• Experienced in the Test Automation using HP-UFT/QTP, HP ALM with BPT (Business Process Testing) and Microsoft Test Manager (MTM).
• Experience in HP QC admin activities.
• Understanding of software architecture technologies HTML, XML, SOA, SOAP and Web Services.
• Experience in testing the application web services using SoapUI.
• Knowledge on Continuous Integration of code and scripts and triggered the Continuous Delivery process using TFS.
• Experience in ETL Testing using the Robot scheduler jobs and Informatica Work Flow Monitor.
• Effectively involved in Defects logging, tracking and managing Defect Life Cycles using HP Quality Center and JIRA.
• Well conversant with the implementation from scratch and practical hands on experience in different types of frameworks like Keyword Driven, Data Driven and Hybrid frameworks
• Experience on Oracle 11i and R12 versions of Oracle Financials modules including Enterprise Asset Management (eAM), Purchasing (PO), i-Procurement, Accounts Payable (AP), iExpenses, General Ledger (GL) and Inventory (INV).
• Experience in testing SAP modules MM, FICO and PM modules.
• Expertise in Testing Siebel CRM application which includes Customer Account Creation, Creation and Managing the Work orders, Invoice Creation, Tracking, advanced pricing.
• Knowledge in Salesforce.com SFA, Force.com Apex Classes, Apex triggers, Integration, Visual force, Force.com API, SOQL, and SOSL.
• Experienced in identifying suitable resources, managing schedules, working with various stake holders, feasibility study, project estimate and project deliverables
• Experience in leading the test teams and coordinating with process teams.
• Experience analyzing the requirements and Proficient in establishing QA Procedures, Standard Methods, and Software Requirement Specifications (SRS)
• Experience, with Cross-Browser and Compatibility Testing to test application behavior.
• Have good expertise in test management - test estimations, test scheduling and metrics driven test management.
• Experience in system testing and facilitates user acceptance testing
• Fast learner, rapidly become familiar with new technologies or problem domains.
• Confident, self-motivated achiever with good work ethics and positive attitude.
• Excellent analytical, multi-tasking, problem-solving, time-management and communication skills.

TECHNICAL SKILLS:

Testing Tools: HP QTP/UFT, HP ALM/QC, SOAP UI, JIRA, VS Coded UI

ETL Tools: Informatica 8.1/7.1.2/6.1. X (Repository Manager, Designer, Workflow Manager, and Workflow Monitor)

Scheduling Tools: Robot Scheduler

Scripting Language: VB Script, Java Script

RDBMS: Oracle 10g/9i/8i, MS Access 2000, MS SQL Server 7.0/2000, TOAD 7.6

Reporting Tools: HP ALM, Microsoft Test Manager, Microsoft SharePoint Server 2010Others: MS Office-2003, MS Visio, MS Project, HTML,XML,TFS

Domain: Oil and Gas, Banking, Health care and Insurance

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Sr.QA Analyst

Responsibilities:

• Working with developers and business users and SMEs to define testable user stories, especially acceptance criteria.
• Prepare test case based on the user stories.
• Collaborating within the teams, working in pairs with developers and other team members in agile development environment
• Executing the test cases and reporting defects on Continuous Integration of code and scripts.
• Attends Daily QA stand-up meetings.
• Defining appropriate testing tasks during release, monitoring the regular progress of QA team with the work assignment and also if any hurdles to handle.
• Respond to change quickly, including changing, adding, or improving test cases
• Responsible for the entire business system application testing and bug life cycle across the project and reporting the status to the client every day.
• Planned and supervised the test deliverables and test schedules
• Attending defect meetings for update on defects from development team and retesting of bug fix. Worked with developers to fix defects found in the functionality of the application.
• Assisting business users in UAT test environment set up, Test data preparation and execution.
• Provide support activities to our internal support organization as it relates to Bugs or Post-Deployment Issues
• Formatting student files and uploading student information in the production and fixing the data errors on daily basis.
• Assist Project Manager in status reporting and project milestone tracking.
• Testing issues in production environment and provide post-implementation support.
• Used Zen desk(for salesforce app) to log and track the production issues

Environment: /Tools: Windows 7, SQL, TFS, JIRA, Zen Desk, Salesforce

QA Lead

Responsibilities:

• Onsite-offshore coordination and QA, Application support for various web (.Net) and ERP with Siebel CRM, Salesforce and Oracle EBS Applications.
• Coordinating QA teams on different projects
• Prepare scope and strategy of testing and test plan and organizing and coordinating testing cycles for system testing and UAT.
• Working with developers and business users to define testable user stories.
• Creating test cases and executing progression, regression, system, end to end test cases and report and track defects.
• Record defects with required information for issue to be reproduced by development team
• Collaborating within the teams, working in pairs with developers and other team members in agile development environment
• Attends Daily QA stand-up meetings and testing in agile development environment
• Respond to change quickly, including changing, adding, or improving test cases
• Assisting business users in UAT testing, Test data preparation and execution.
• Participate in Workshops, multiple meeting with business users, CRPs, UAT sessions
• Conducted script reviews and assisted team members in performing and completing test activities.
• Planned and supervised the test deliverables and test schedules
• Maintained Progress Report of team members for update on individual work during testing.
• Testing individual modules enterprise Asset Management (EAM), iExpenses, i-Procurement, Inventory, PO, AP and GL in Oracle EBS.
• Testing functionalities in Siebel CRM (Billing and Order Management) application which includes Customer Account Creation and Administration, Contract Administration, Creation and Managing the Work orders, advanced pricing (Revenue Management, Price book, List prices, agreements and customer discounts) and Invoice Creation, Tracking. Also worked on E2E integrations with other systems.
• Testing the functionalities in Salesforce like Data Loading, user profiles, page layouts and the permissions based on the organization hierarchy requirements, managing the leads, creating queues, workflow rules, validation rules, formula fields, escalation rules, Assignment rules, sales process and opportunity validation rules, chatter groups, reports, dashboards and Apex.
• Testing Salesforce junction objects and various advanced fields like picklist, custom formula fields, field dependencies, validation rules, sharing rules and approval processes for automated alerts, field updates, and email generation according to application requirements
• Generated reports and graphs to review the progress of test planning, tests run and defects tracked.
• Prepared Test Cases for integration testing (ETL) and for real-time integration (Web Services) between systems to compare data between Source and Target database systems.
• Created automated test scripts for the APIs using SOAP UI.
• Running the informatica jobs using robot scheduler or informatica workflow monitor.
• Extensively written test scripts for back-end validations
• Prepared several SQL queries for data validation and data verification.
• Ensured that the mappings are correct and Conducted data validation testing
• Testing the source and target databases for conformance to specifications
• Conditional testing of constraints based on the business rules
• Perform testing in production environment and verify the functionality.
• Testing customized web applications across multiple browsers
• Prepare Test summary report at the end of testing

Environment: /Tools: Windows XP, Citrix, Oracle Apps R12, Siebel, Salesforce, TOAD, HP-ALM, Web Services, SOAP UI, ETL, Informatica 8.1 (Repository Manager, Designer, Workflow Manager, and Workflow Monitor), TeamworkPM, SharePoint, REST APIs

QA Lead

Responsibilities:

• QA support for various web and ERP with Siebel CRM, and Oracle Applications.
• Worked on an Oracle 11i to R12 upgrade project.
• Analyzing the business requirements and building a test suite to validate against the system design and also to ensure 100% test coverage across all applicable coverage dimensions
• Collaborating within the teams, working in pairs with developers and other team members
• Defining appropriate testing tasks during release, managing test environments and test data
• Assisting business users in UAT test environment set up, Test data preparation and execution.
• Create manual and automated tests; build test cycles, run tests and report and track defects.
• Record defects with required information for issue to be reproduced by development team.
• Respond to enhancements and updating the test cases.
• Planned and supervised the test deliverables and test schedules
• Maintained Progress Report of team members for update on individual work during testing.
• Attending defect meetings for update on defects from development team and retesting of bug fix. Worked with developers to fix defects found in the functionality of the application.
• Testing individual modules EAM, iExpenses, i-Procurement, Inventory, PO, AP and GL in Oracle EBS.
• Testing functionalities in Siebel CRM (Billing and Order Management) application which includes Customer Account Creation and Administration, Contract Administration, Creation and Managing the Work orders, advanced pricing (Revenue Management, Price book, List prices, agreements and customer discounts) and Invoice Creation, Tracking. Also worked on E2E integrations with other systems.
• Testing the functionalities in Salesforce like Data Loading, user profiles, page layouts and the permissions based on the organization hierarchy requirements, managing the leads, creating queues, workflow rules, validation rules, formula fields, escalation rules, Assignment rules, sales process and opportunity validation rules, chatter groups, reports, dashboards and Apex.
• Testing Salesforce junction objects and various advanced fields like picklist, custom formula fields, field dependencies, validation rules, sharing rules and approval processes for automated alerts, field updates, and email generation according to application requirements
• Generated reports and graphs to review the progress of test planning, tests run and defects tracked.
• Prepared Test Cases for integration testing (ETL) and for real-time integration (Web Services) between systems to compare data between Source and Target database systems.
• Created automated test scripts for the APIs using SOAP UI.
• Perform testing in production environment and verify the functionality.
• Running the informatica jobs using robot scheduler or informatica workflow monitor.
• Prepare Test summary report at the end of testing

Environment: /Tools: Windows XP, Citrix, Oracle Apps R12, Siebel, Salesforce, Service Now, TOAD, HP-QC, QTP, Web Services, SOAP UI, ETL, Informatica 8.1 (Repository Manager, Designer, Workflow Manager, and Workflow Monitor),Share Point, REST APIs

QA Automation Lead

Responsibilities:

• Involved in the transition of the project and worked at the client location.
• Supervising the QA team in accomplishing their tasks as per the deadlines.
• Executed the project individually with limited Knowledge transition from the SME.
• Responsible for documenting the functional flow after Knowledge transition.
• Involved in the business requirement discussions with the development and other core teams in the project.
• Prepared Test estimations, Test Strategy and Test Plan documents.
• Changed the existing framework and created a new Hybrid framework combining the best features from different frameworks.
• Creation and maintain the object repositories and functional Libraries.
• Created generic functions, control functions and application functions to increase reusability.
• Responsible for updating the shared object repository at the end of the day.
• Developed regression test scripts using QTP with the functions designed for the application.
• Updating the existing test scripts for the enhancements in every release.
• Executing the test cases and raising the defects.
• Used HP-QC to create manual and automated tests, build test cycles, run tests and report and track defects.
• Worked on some desktop applications that designed for internal purpose.
• Interacted with project team for the enhancements and test case review.
• Emailing status to Customer on daily and weekly basis
• Participated in the team discussions and resolved the technical issues.
• Maintained Issue and Resolution logs for project queries
• Prepared several complex SQL queries for data validation and data verification.
• Design and execute the automation test scripts on the application
• Prepared ETL Test Cases for integration testing between systems to compare data between Source and Target database systems.
• Extensively written test scripts for back-end validations
• Conducted Defect Review meetings for update on defects from development team and retesting of bug fix
• Prepared Test Summary Report
• Designed and documented functions for challenging areas of the project using VBScript

Environment: /Tools: Windows XP, Citrix, TOAD, QTP 9.2, Quality Center, Putty, VB Script

Sr QA Analyst

Responsibilities:

• Supervising the QA team in accomplishing their tasks as per the deadlines.
• Interacting with subject matter experts to learn more about requirements and actively involved in the requirements gathering sessions.
• Understanding the Requirements
• Understanding regulations and verifying the requirements as per the standards.
• Identify the Gap between the Requirement and the accelerator Components
• Interacting with the SME on daily basis
• Customizing the existing Components
• Creating Application areas, Object repositories and mapping object repositories to Application areas.
• Creating new Business components and Business process tests.
• Executing the Business Process Tests
• Fixed the defects raised by the SME Team.
• Preparing the test metrics.

Environment: /Tools: Windows XP, Citrix, SAP, Accelerator Kit, BPT, QTP 8.2, HP-QC., Terminal Emulator,Mainframes

Software Analyst

Responsibilities:

• Understanding User requirements and involved in preparing Test Plan.
• Identifying and writing test cases.
• Updating the existing test scripts for the enhancements in every release.
• Conducting peer reviews
• Execution of test cases.
• Performed Manual Testing and Automation Testing
• Performed Functional and System Testing,
• Defect reporting and Tracking
• Worked with development team to ensure testing issues are resolved.
• Preparing Test Metrics on completion of the testing

Environment: - Windows 2000, QTP, Test Director, Oracle, HTML