SUMMARY:

• A highly - motivated Information Technology Professional with more than 20 years of responsible in Quality Assurance, and Systems Test Engineer including:
• Specializing in Requirements study, Design and Development Test Plan, Test Cases, Verification and Validation, Analysis, Implementation and Deployment during SDLC on time and within budget
• Applying excellent analytical, root cause analysis and troubleshooting skills to secure product requirements before launch
• Reputation in establishing rapport with product owners, development, OPS and other QA teams to expedite problem resolution
• Learning new technology and test methodology as company demanded
• Working well in high-pressure environments, both independently and as part of a team.
• Ability to prioritize multiple tasks, meet time-sensitive deadlines, strong research, problem solving, troubleshooting, analytical and organizational skills

TECHNICAL SKILLS:

Languages: C, C++, Java, SQL, Perl, TCL, VB Script, Shell Script, Python, JSON, HTML, and XML

Databases: Oracle, MySQL, Sybase, Microsoft SQL Server, MS Access, MongoDB, Redis, IBM DB2, UnboundID LDAP, Novell eDirectory, and KahaDB

Protocols: HTTP, HTTPS, TCP/IP, and FTP

Methodologies: Agile, SCRUM, Waterfall, Iterative Process

Requirements Management Tools: JIRA, HP Quality Center

Technologies and Tools: HTML, XML, API, RDBMS, JSON, Agile Methodology, BEA WebLogic, Tomcat, Apache, ActiveMQ, soapUI, HP Quality Center, HP Performance Center, Remedy, JIRA, Rally, ClearCase, Test Director, QuickTest Pro, Load Runner, QTP, Jmeter, Apache Bench, Services Oriented Architecture (SOA) web services, PL/SQL, MS Project

Operating Systems: Linux, Solaris, HP-UX, Mac OS X, iOS, Windows XP, Windows 7, Windows 10, MS-DOS

PROFESSIONAL EXPERIENCE:

Confidential, Herndon, VA

Senior QA Test Engineer

Responsibilities:

• Successfully jumped start and configured 19 servers running SUSE Linux and Sun Solaris in two data centers
• Completed set up SAN allocation for 2 of MySQL databases, installed DB schema and configured replication across data centers
• Installed and configured Apache, Tomcat, Apache ActiveMQ, JMS Queues and Topics, MySQL database, Redis server, and LDAP
• Performed functional, performance and end-to-end testing for Time Warner Cable IMS Solution System
• Setup and maintain applications running on Apache, Tomcat, Apache Activemq that read and write data into LDAP, MySQL database, and cache data into Redis database
• Prepare QA project estimates and work breakdown structures for project and QA managers
• Develop and execute test scripts to load 12 million cable model devices into the LDAP and MySQL database to simulate the production load
• Work with various QA teams to conduct User Acceptance Test for the IMS Solution System
• Prepare and execute test plan, test cases and produce test reports for each release
• Record and track defects in JIRA and Remedy and generate reports for team review
• Attend daily QA status meeting to update managements with latest project status
• Work with project managers, business analysts, and developers to get issues found during testing cycle resolved and re-delivered to QA team for retest
• Responsible for hand off projects for each release to Operation Team for production deployment
• Assist Operation Engineers to deploy new releases and software upgrade to production environment
• Involve in setting up an Integration test environment and support end-to-end testing for Federated ID Replication project that involves in updating customers and accounts data across 3 companies (Legacy Charter Communications, Legacy Time Warner Cable, Legacy Bright House Network) after the merger

Senior QA Test Engineer

Responsibilities:

• Successfully collaborated as part of product teams for the launch of various projects that involved both front-end applications and back-end servers
• Manage, mentor and coach onsite and remote QA Analysts
• Sole Quality Assurance Engineer for AOL’s DailyFinance Pro system, a product similar to Bloomberg Market Data Terminal, response for functional, regression, performance and stress testing
• Team Lead for several successful website product launches such as the redesign of AOL Money & Finance site - ranked 2nd financial website in 2009
• Team Lead that delivered the Quality Assurance and Release of the DailyFinance iPhone app for both front-end and back-end servers 1 month ahead of schedule (April 2009)
• Helped the DailyFinance iPhone application rose to the number one free application in the iPhone Finance Application category in the Apple App Store only five days after its release and remains a leading finance app for the iPhone
• Successfully worked as a part of product teams for on time launches of various complex server/client applications ensuring adherence to plans and procedures for acceptance testing
• Ensured that all products and services of the company are produced and supplied in a manner consistent with mutually agreed upon quality business practices including design and code reviews
• Developed Test Plans and Test Cases in coordination with other QA partners and developers
• Built out Customer Care application and databases for QA test systems
• Reported to upper management of performed load and stress tests as well as functional and regression testing results as appropriate. These reports enabled management to successfully assess release risk
• Applied, Created, and Maintained Test Plans for several AOL Payment Authorization processes - SmartTransfer and Latin American Acquirers Certification
• Tested SmartTransfer back-end servers and databases that supported the front-end applications to transfer customers to Talk.com and Cendant companies
• Coordinated Acquirers Certification testing with banks and vendors in Brazil, Mexico and Argentina. The testing involved in X.25, TCP/IP connections and also used ISO08583 standards to exchange data
• Built test environment, performed certification, and established connectivity to following vendors; PaymenTech, Integretel and Oasis Technologies.

Subsystems Test Manager

Responsibilities:

• Allocated resources, provided testing impacts, schedules, and coordinated systems and pair-wise (interface) testing for projects with other application interfaces internal and external to CADM
• Built a testing team of professionals with appropriate skills, attitudes and motivation
• Represented team, provided timely status, and resolved issues at daily managers meeting
• Managed test plan and test case preparation and provided walkthroughs with analysts, quality assurance teams, and developers
• Performed general files maintenance as need be on mainframe to UNIX system and loading, unloading the databases, and backup the test systems
• Established testing environments on UNIX platform as well as worked closely with DB administrators
• Established and managed post-production User Acceptance Tests
• Involved in UAT support for resolving the issues
• Reviewed various reports prepared by Test engineers
• Worked with Application, Technical Architect, Business Analyst and other project stake holders to estimate, plan and execute test plan
• Estimated and obtained management support for the time, resources and budget required to perform the testing
• Escalated the issues about project requirements (Software, Hardware, Resources) to Project Manager / District Manager
• Organized the status meetings and sent the Status Reports (Daily, Weekly and Monthly) to upper management
• Attended the regular release call and discussed the weekly status with the stakeholder
• Responsible for interviewing, hiring and training new staffs

Senior Systems Test Engineer

Responsibilities:

• Developed Test Plans, Test Cases, and Test Reports in coordination with other QA Partners and Developers
• Worked alongside with developers to address and verify software bugs and defects
• Performed subsystem test, interface test, and migration test on both systems running Windows NT and Web Browser platforms.
• Additional testing methods and responsibilities: unit testing including black box testing, white box testing and IV&V, Y2K compliance on both systems
• Performed some help desk functionality to support the User Acceptance Test (UAT) group and end-users.

Senior Systems Test Engineer

Responsibilities:

• Team lead and responsible for walkthroughs for several projects including IDTO Local release regression test
• Executed/Developed test plans and test cases, and submitted trouble reports (TR) found during execution, contacted developers and front-end test leader to get the problems fixed
• Distributed test cases to the other testers in the team and helped them to solve problem during executing test cases
• Re-executed test cases for code updated, trained new employees on the IDTO local application
• Set up UNIX user profiles, and application profiles for each release
• Crafted SQL scripts and used tools such as Smart Client and Web Client to contrive data to test the Middleware and Universal Biller subsystems.
• Tested the Y2K project and Data Migration/Conversion for all system interfaces to CADM databases including Standard Interface File (SIF), Extract data file, and Middleware, Biller Feed and Machine time.
• Simulated conditions as needed within the CADM databases so as to test the CADM Middleware and CADM Extract subsystems.
• Executed and Developed test plans and test cases.
• Participated in meetings with Developers and Analysts on change requests, critical issues, and software modifications.

Analyst I

Responsibilities:

• Maintained a lifecycle approach to software testing (requirements, analysis, design/development, and unit/integration testing aspects)
• Performed integration testing at the subsystem level on Case Control Management System (CCMS)
• Executed/Developed test plans and test cases, and submitted bugs (TR) found during execution, contacted developers and front-end test leader to get the problems fixed
• Active team participant in the development of the System Test Plan, which outlined the test process and plans for testing the overall system environment, infrastructure
• Executed test procedures, wrote software problem reports, and produced reports on test results
• Supported lab environments included the PC/MS Windows and the UNIX/Oracle 7 RDBMS environments
• Installed the client side Oracle, and maintained the PVCS version control/tracking system