SUMMARY:

• Involved in testing VB, .Net, ASP, Java, J2EE, Oracle and AS400 applications.
• Extensive experience in implementing test plans, test cases, test scenarios and test reports
• Proficient in Agile and Waterfall methodologies
• Experience in Billing Testing
• Proficient in testing in various domains (Retail, Financial, Telecom, Insurance)
• Experienced in reviewing Project Requirements, Design documents, Business documents
• Hands on experience with all phases of Software Development Life Cycle (SDLC), Agile and Waterfall methodologies.
• Perfection in Identifying, Reporting, Tracking and Analyzing defects using Quality Center, Clear Quest and Defect Triaging.
• Experience in conducting Reviews and Walkthroughs
• Regression testing using QTP
• Experience with Functional, GUI, Integration, System, Regression, UAT, End to End, Smoke testing
• Excellent communication and interpersonal skills and possess strong ability to work independently or as a team member.
• Experience in writing SQL Queries
• Skilled in understanding business requirements and relate them to the application Systems and tools.

SKILL:

Bug Tracking Tool: Rational Clear Quest, Quality Center

O/S: Windows - XP, NT, and 98; UNIX, and MS-DOS

Languages: HTML, SQL, PL/SQL, XML

Database: Oracle, MS Access 97/2000, SQL Server, VB Visualizer

Other tools: Word, XL, Visio, PowerPoint, MS-project

EXPERIENCE:

Confidential, Richardson, TX

Sr QualityAnalyst

Responsibilities:

• Provide testing support on multiple projects testing SOAP Webservices based on XML
• Worked closely with Development team to discuss the design and testing aspects of the Applications to design the Test plans
• Wrote SQL Queries for verification
• Checked logs from Unix or Splunk for Validation using UXIX commands
• Developed test scripts and designed test cases.
• Work closely with test data team to create test data
• Used HP Quality Center for preparing the test plans and manual test scripts.
• Test execution-using HP Quality Center.
• Bugs were reported to Developers using Quality Center and after regression testing was performed.
• Performed System Testing, Functional Testing, Black Box testing, UAT (User Acceptance Testing) and Regression Testing.
• Performed verification of Mainframe logs using Putty and Splunk

Environment: Visual Basic, Oracle,ASP, Java Script, .Net, SOAP XML, SQL, UNIX, Splunk Windows95/98/NT/2000/XP, HP Quality Center, Rational Clear Quest, XML, TOAD

Confidential, Richardson, TX

Sr. Test Analyst

Responsibilities:

• Responsible for writing test plan, test cases and execute test cases and also using test cases to execute and track the defects using HP ALM.
• Entering Defects and review with Test team before sending out to Developers/Mapping team and also attend daily defect status calls to track all the existing and new defects.
• Conduct Regression testing after the defects fixed and also test surrounding areas of fixed defect.
• Responsible for the test conversion existing Subscriber Services, Bundles, Packages, Rates, Promotions, Discounts, Rewards, Taxes and Statement Presentation after billing cycle run complete and also Day 1 Services, Bundles, Packages, Promotions, Discounts, Rewards.
• Confidential statement comparison with Verizon Statement for all the rates, promotions, discounts, rewards and Taxes.
• Resolves test issues and Maintained Subscriber Information Management, Address Maintenance Validation, Order Management, Product Management (Promotions, Discounts, and Rewards) and Services & Equipment Maintenance, Taxes Maintenance by product category by GEO Codes and Tax Districts. Test Customer Billing Cycles and Statement Presentation.
• DPI J-walk GUI Web Based Application Billing system testing.
• Interface with development, mapping and table maintenance teams. Research leading QA practices, methodology, and technology and determine and utilize automation technology and processes.
• Usage (Local, Long Distance, Data) Testing according to the Call Plans, and Rates and price plans.
• Backend Testing Run Queries using SQL and CL Commands WRKQRY, STRSQL, etc., for reviewing the Data from the Tables and also validating Value Mapping Files from Source Data.
• Extract the files from AS/400 host to desktop and load into Toad or Access database to do the comparison data validations.
• Testing Production problems and product modifications (CR’s), price changes, campaigns using Clear Quality Application (Change Management System).
• Responsible for testing the Wholesale Billing application for both GUI and DPI

Environment: IBM AS/400 iSeries, RPG, CL Commands, DB2, J-Walk, MS Access Database, System i Navigator, Windows XP, Windows Server 2008, Microsoft Office, Vertex Comm Tax Q Series, HP Quality Center(ALM)

Confidential, Dallas/Richardson, TX

Sr. Quality Analyst

Responsibilities:

• Provide testing support across two diciplines, test data and middleware triage. The data team provisions data for middleware testing and end to end flows across organizations. The triage team provides analysis of all middleware defects and ensures timely resolution leveraging a 20X7 work schedule.
• Performed back end testing of the database using SQL queries to check the accuracy of the defects reported
• Validates with Telegence Billing System
• Participated in requirements walkthroughs, daily testing call, Weekly project meetings and Defect Review meetings.
• Used UNIX commands to retrieve log files
• Works closely with data teams to find data issues and assist testing teams
• Investigate the logs pulled from UNIX, SPLUNK and analyze the defect and engage necessary teams to resolve.
• Attend Test Design review meetings for the projects assigned to get a better understanding of the functionalities covered in testing
• Responsible for testing the defect before engaging the necessary teams for resolution
• Responsible for checking the interfaces that have errors in the logs by using POSTXML (run request xml’s) to ensure that the errors reported in the defects are accurate
• Provide timely support for resolving the defects by working closely with the development teams, Delivery Managers, Project Managers, testing teams and all the required teams
• Responsible to ensure that the fixes provided for the defects are deployed accordingly

Environment: Java, Quality Center, Clear Quest, TOAD, Splunk

Confidential, Dallas, TX

Sr. Quality Analyst

Responsibilities:

• Worked closely with the development team to get the defects fixed on a daily basis
• Developed Test Plans
• Developed and executed Test Cases using Quality Center
• Involved in multi-environment testing
• Worked closely with UAT for creating the required data for testing and assisted them in actual testing
• Provided testing estimates
• Maintain Tracebility matrix to ensure all the requirements are tested
• Tested Exceed, Webrater, Epics applications to check that the data flows correctly to all these three applications and all the three applications are in sync.
• Managed billing cycles needed to accommodate for the billing testing
• Involved in Functional testing, Integration testing and Regression testing.

Environment: Java, SQL, Windows, Quality Center, SQL developer, AS400

Confidential, Dallas, TX

QA/ Analyst/Tester

Responsibilities:

• Developed test plans
• Wrote high level test cases and executed
• Wrote SQL queries needed for data validation
• Analyzed the stored procedures received from the development to determine the data for testing and used that data for validations.
• Involved in Functional testing, Integration testing, Shakeout testing and Regression testing
• Reported defects found during testing using JERA
• Report defect found during test cycles and worked closely with the development to resolve the defects
• Created new database for each build
• Participated in the client meetings
• Worked closely with the offshore team and managed the project

Environment: Java, UNIX, Windows, JERA, Microsoft SQL Server

Confidential, Plano, TX

QA/ Analyst/Tester

Responsibilities:

• Developed test plans
• Performed Shakeout, GUI, System Integration, Functional, Regression, Negative and End-to-End testing on the mortgage applications
• Executed various SQL queries to test data in various tables making use of multiple joins of tables during database testing.
• Wrote SQL queries needed for data validation and data conditioning
• Created Test Data
• Developed Test cases based on the HLD, LLD and BRD
• Involved in data conditioning for UAT testing
• Worked closely with development to resolve the defects
• Generated reports for upper management
• Documented and analyzed Test results using HP Quality Center
• Report defects found during test cycles and Track the defects and retest fixed programs.
• Actively organized and participated in the enhancement meetings.
• Worked closely with the offshore team

Environment: Java, SQL, UNIX, Windows/NT/2000/XP, HP Quality Center, SQL Developer, AS400

Confidential, Plano, TX

Retail QA/ Analyst/Tester

Responsibilities:

• Worked extensively on creating and processing invoices through EDI
• Responsible for writing test cases for POS Project
• Executed test cases and worked closely with the development teams to resolve issues related to POS
• Worked closely with the vendors to resolve the invoice issues
• Documented and communicated test results
• Gathered specifications and requirements prior to system testing
• Developed Test Plans, Test Scenarios and Detailed Test Cases based on the Use Case Documents, Business Requirements and Functional Specifications.
• Performed Functional testing, Release testing and End to End testing
• Wrote SQL queries to access and compare the data in the SQL Server database
• Analyzed the results, tracked the defects and generated reports
• Performed Regression test to ensure product integrity after modification and enhancements
• Worked with technical staff to validate test requirements, resolve design issues and software defects
• Involved in creating UAT Test Plan and subset of Functional test cases for UAT test
• Logged in the defects using HP Quality Center
• Worked with development to fix the defects and retested them

Environment: Oracle, Java Script, .Net, SQL, UNIX, Windows/NT/2000/XP, HP Quality Center, Oracle SQL Developer

Confidential, Dublin, OH

Sr. QA/ Analyst/Tester

Responsibilities:

• Executed Regression test sets as part of the conversion effort
• Developed SQL queries to query the database using VB Visualizer
• Worked with developers to closely monitor and resolve the defects and retest
• Used Rational Test Manager to execute the test cases
• Tested for data and business validation
• Performed Functional, Regression testing, End to End testing
• Designed test cases based on the business requirements

Environment: Visual Basic, Oracle, ASP, Java Script, .Net, XML, SQL, UNIX, Windows95/98/NT/2000/XP, Rational Test Manager, Rational Clear Quest, VB Visualizer

Confidential, Farmers Branch, TX

QA Analyst/Tester

Responsibilities:

• Worked closely with Development team to discuss the design and testing aspects of the Applications to design the Test plans
• Worked with Data team, to get data for testing using XMLSPY.
• Developed test scripts and designed test cases.
• Involved in implementing QA methodology.
• Created Test Data
• Used HP Quality Center for preparing the test plans and manual test scripts.
• Test execution-using HP Quality Center.
• Bugs were reported to Developers using Quality Center and after regression testing was performed.
• Performed System Testing, Functional Testing, Black Box testing, UAT (User Acceptance Testing) and Regression Testing.
• Performed verification of Mainframe logs using Putty

Environment: Visual Basic, Oracle, ASP, Java Script, .Net, SOAP XML, SQL, UNIX, Splunk Windows95/98/NT/2000/XP, HP Quality Center, Rational Clear Quest, XML