SUMMARY:

• Over 6 years of experience in Software Quality Assurance and Software Testing of Client/Server Applications and Web based applications.
• Proficient in using HP interactive products like - HP Quick Test Professional (QTP)/UFT, and HP Quality Center (QC).
• Firm knowledge of different phases of Software Testing and Software Development Life Cycle (SDLC) including Agile Methodology and Waterfall.
• Performed manual and automated testing using HP-Mercury tool like Quality Center (QC)/ALM, Quick Test Professional/UFT
• Expertise in Claims, Subscriber/Member, Plan/Product, Claims, Provider, Commissions and Billing Modules of Facets.
• Working knowledge in UNIX/Linux operating systems.
• Strong domain knowledge on Mortgage (Point of Sale and Loan Origination system), Banking (Treasury - Check Processing system), Retail (Point of sale)
• Performing end-to-end testing of the application including Black box testing, Functionality testing using manual testing and Regression testing using Automation testing QTP/UFT
• Knowledge of health information and health care services regulatory environment including HIPAA, Medicaid/Medicare
• Responsible for Analysis and Defect Tracking using HP Quality Center (QC), Test Director, JIRA, IBM Clear Quest.
• Experience on Webservices testing using various party tools like SOAP UI
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Medical Claims experience in Process Documentation, Analysis and Implementation of Medical Claims Industry from the Provider/Payer side
• Experience testing web-based interfaces for accessibility/usability.
• Written many re-usable VBScript functions to automation the application
• Proven track record of handling Automation projects using Quality Center (QC) and QTP.
• Experience in writing Test Plans, defining Test Scenarios and Test Cases, developing and maintaining test scripts, analyzing bugs, interacting with team members and track the bugs till closure.

TECHNICAL SKILLS:

Programming Languages: C, C++, C#, VB, ASP.NET, Java, SQL, PL/SQL

Operating Systems: UNIX, Windows 95/98/NT/2000/XP/7/8, Linux, UNIX

Databases: MS-Access, MySQL, SQL Server, Oracle, Teradata, DB2

Bug Tracking Tools: Quality Center/ALM, Jira, Bugzilla

Testing Tools: QC/ALM, QTP/UFT, Soap UI

Methodologies: Agile, Waterfall

Others / Reporting Tools: Microsoft Office Suite

PROFESSIONAL EXPERIENCE:

Confidential, Plano, TX

QA Analyst

Roles and Responsibilities:

• Written Test plans, Test cases, executed Test cases for SQL/backend test and tracked defects in Quality Center based on the Business Requirements, Functional Requirements, Business Workflows.
• Worked on Health Claims and Premium Waiver application in processing the claims.
• Created test plans and test procedure templates and guidelines to be used by the QA team
• Designed Test cases, test plan creation and Companion Guide development from stage to production, including both internal and external requirements
• Worked with three mobile application simultaneously: iOS (iPhone & iPads) and Android
• Responsible for attaining HIPAA EDI validation from Medicare, Medicaid and other payers of government carriers. The Claims were processed.
• UAT testing for HIPAA 4010 and 5010 projects including legacy testing and HIPAA requirements and compliance mandates
• Utilized WSDLs and files to perform Web Services testing using SOAP UI.
• Quality Center administrator and used Quality Center for defect tracking and reporting
• Conducted Back-End Testing and Regression Testing using various phases of the application
• Analyzed and tested data on claims manually and writing queries on DB database for validating data.
• Worked on accessibility user testing, training, design, and development of materials
• Maintained the Test Matrix and Traceability Matrix.
• Implemented SQL Scripts and Wrote SQL queries to validate data.
• In-depth knowledge of Hospital Claims processing, Health Insurance Industry standards and GHI-specific standards processes and practices.
• Able to deliver practical accessibility and usability information to a wide range of clients
• Performed Back-End testing
• Used Quality Center Checker Diagnostic, a tool to test many of the QC components.

Environment: Microsoft Visio, Windows XP, Linux, XML, WSDL, Soap UI, SQL, IBM systems, QC, QTP.

Confidential, Forest Hills, NY

QA Analyst

Responsibilities:

• Worked in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Very good experience in Accessibility testing, used to test the application by different roles so as to test the access to different kinds of users for different modules/links in the application
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Ran automated scripts for Maintenance and Regression testing using QTP.
• Involved in E2E (End to End testing) of all modules using various applications according to the user stories.
• Used Quality Center to report defects and test results.
• Conducted Functionality testing during various phases of the application using QTP.
• Used TOAD for writing SQL queries, used many types of complex queries for validating, retrieving and comparing the data.
• Map functional requirements to test cases and provide the traceability Matrix from QA prospective.
• Performed manual and automated test procedures for functional testing of Web services using SoapUI
• Worked closely with Platform Subject Matter Expert's in understanding the upcoming and existing API's on different mobile platforms
• Created Test Suite, added assertions in Soap UI tool to validate the response XML.
• Prepared and Executed Test Cases for Functional and Integration testing.
• Created Traceability matrix to keep track of changes in requirement to that of the testing efforts.
• Identified high-level requirements for documenting detailed business requirements using
• Tested and automated the Web services using SOAP UI
• Support User Acceptance testing (UAT) users by providing the sample loans and help them in understanding the project intent and application work flow.
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Actively involved in walkthrough s with project teams to discuss related issues on either daily or weekly basis
• Participated in weekly meeting with the management team and walkthroughs
• Documented and reported defects within established process and tracking systems using Quality Center.
• Generated the test execution report in Quality Center to be reviewed by the QA Manager and development team

Environment: Java, JIRA, Oracle, HTML, Jaws, Java Script, XML, WSDL, Linux, SQL, Web Services, SOAP UI, Chrome Advance Rest Client, Crystal Reports.

Confidential, Dallas, TX

QA Analyst

Responsibilities:

• Analyzed the user requirements, functional specifications and Use Case documents and created the Test Plans, Test cases for Functional testing.
• Created parameterization tests by importing data from excel files and data tables in QTP.
• Perform accessibility testing (508 Compliance) using JAWS and few Firefox addons.
• Developed automated Test Scripts in QTP using VBScript for Regression Testing.
• Create Accessibility for clients demonstrating accessibility barriers and providing clear technical solutions to bring pages into compliance.
• Used SQL queries to access data from different Database Tables.
• Escalated Defects while studying Project Requirements and writing Test Cases by using HP Quality Center (QC) and followed logged defects throughout its lifecycle in JIRA.
• Used HP Quality Center (QC) and JIRA for reserving, executing test cases, defect tracking, and the complete test management
• Worked with developers to fix bugs that occur on the Sequoia staging environment Using JIRA.
• Analyzed test results, identified issues and reported it to developers & project manager through JIRA.
• Interact with business users like Loan Officers, Mortgage Consultants, Sales, Vendors and Business to analyse and test the business requirements.
• Created manual Test Cases in HP QC/HP for various User Stories based on Release & Sprint plan
• Gathered knowledge on various loan types Conventional, FHA and VA
• Gathered knowledge on Mortgage loan processing and Point of Sale system.
• Analyzed modules and designed test scenarios and test scripts in Linux environment.
• Installed, configured SOAP UI to test Web Services using WSDL file given by Development team

Environment: QTP, JIRA, SOAP UI, UNIX, XML, WSDL, Linux, TFS, MTM, HP Quality Center ( QC ) .

Confidential,Dallas, TX

Quality Analyst

Responsibilities:

• Analyze the Product backlogs and Sprints using Agile Methodology
• Attend daily standup meetings and report the status to SCRUM master.
• Responsible for writing Test plans, Test scripts, Test cases and executing test cases
• Wrote and implemented the Test Plan, various Test cases and Test Scripts in VBScript to test various functionalities using the automated tool QTP.
• Uploading applications to handsets using Mac mini- configuration utility for Native. App can be accessed on Mobile, Mobile browser and web browser.
• Thorough knowledge of mobile platforms such as Android and iOS
• Wrote manual Test Cases using Quality Center according to functional documents and requirements.
• Involved in performing Integration testing, System testing and Regression testing of the application.
• Involved in Regression testing to ensure functionalities still exists and the system performs as per the current requirement without any problems due to any new code being deployed into the applications while resolving defects or any code changes that occurred as per change requests.
• Executed SQL queries to verify the database for the relevant test cases.
• Used VBScripts in QTP to access webpage script variables
• Creation and revision software system requirements and workflow.
• Manually Tested the application executing test cases in the Quality center.
• Enhanced and maintained QTP scripts, Configured Shared Object Repositories and developed Reusable Function Libraries using VBScript.
• Wrote complex SQL queries to Oracle database for backend/frontend comparative analysis i.e., to check the correctness of the data stored in the database.
• Involved in preparing Test scenarios and Test cases based on BRD (Business rules documentation) and Technical Specification.
• Used Excel to write Manual Test Cases and Status Report.
• Created manual Test Cases in HP QC/HP ALM for various User Stories based on Release and Sprint Plan.
• Involved in daily Scrum meetings. Also involved in Iteration/Sprint planning meeting to plan the stories that needs to be developed and tested in the upcoming sprint based on the priority.
• Used SQL commands to validate the database and test its integration with the front end.

Environment: Workflow monitor Quality Center, VB script, SQL Server 2000, Windows XP, UNIX, QTP, Agile, Java