SUMMARY:

• Over 15 years of professional experience involves in Quality Assurance, IT Development, & Maintenance projects in India, Europe & USA.
• Around 6 Years of experience in Testing Delivery and Quality Assurance of a wide applications in Banking industry
• Around 3+ Years of Experience on Service Delivery Management in Banking industry
• Around 6 years of hands on development experience in wireless telecommunications industry
• Competent with Onsite and offshore model of working
• Well versed and experience to various SDLC models including V - Model, Agile & Scrum methodologies.
• Proficient in System, Integration, Functional, Smoke Validation Testing, ETL Testing Regression & User Acceptance (UAT) testing.
• Expertise in reviewing & analysing FRS (Functional requirement specifications), SRS (System Requirements Specifications), creating detailed Test Plans, Test Cases, Test Strategies, Test Scripts, Project Plans, Reports & Knowledge artefacts
• Well versed and experience to various SDLC models including V-Model, Agile & Scrum methodologies.
• Involved in Gathering requirements, analysis of business requirements, preparation of technical design specifications
• Expertise in planning, estimating Test activities and scheduling testing strategies, creating test documentation and SQL scripts, executing quality control analysis and reviewing software documentation.
• Strong defect management experience. Ability to identify, define, log, track and retest defects. Ability to evaluate and analyse defects for source/root cause and provide sound analysis reporting for defect resolution using Quality Centre (ALM), Jira and Bugzilla.
• Proficient knowledge in Problem Management, Change Management, Incident Management & SLA Management.
• Ability to handle multiple projects simultaneously with a limited timeframe release cycle.
• Exposure to Automation tool SELENIUM (JAVA/JUnit) Testing Automation Frameworks.

TECHNICAL SKILLS:

Testing Tools: ALM QC 11.x,Selenium (Selenium IDE, Selenium RC, Junit, WebDriver)

Databases: MY SQL, Oracle 11g, SQL Server SQL Navigator

Programming: Java

AGILE Tools: JIRA- Atlassian

Version Control: Visual Source Safe, HP ALM/Quality Center and MS VSS

Mainframe: DB2/400, RPG/400, ILERPG, CL/400, SYNON/2E

SQL Tools: TOAD, Query Analyzer

Operating System: UNIX, Windows NT, Windows XP, OS/400

Others: MS-Office, OOPS, Citrix, Eclipse, IBM

WebSphere Transformation Extender.: MQ Series, JDBC, SQL *Plus, TOAD, ISeries Tools, Service Now

Browsers: Internet Explorer, Chrome, Firefox, Safari

PROFESSIONAL EXPERIENCE:

Confidential

Test Manager

Responsibilities:

• Preparation of test plans, which specify testing overview, testing approach, testing strategy, roles & responsibilities and scope of testing.
• Analyse and understanding the Business Requirements document, create and share the issue log with the BA and Dev. team to get the clarifications.
• Performing Defect Analysis to ascertain any non-compliance with the set procedures / guidelines.
• Create and organize Test cases in HP ALM.
• Manage Test case execution, logging and tracking the defects in HP ALM.
• Responsible for execution of Component Testing, Integration Testing, System testing, Business Testing, Functionality Testing, Regression Testing and UAT.
• Monitoring Test Progress & communicating status and issues with the Client to resolve it and make sure the test execution should not get affect.
• Working with business analysis function to ensure QA testing requirements are appropriately identified and included in the requirements.
• Well managed the Test Effort and resources guiding and motivating the team till production release.
• Continuous review of defects and closing the bugs once they fixed and retested.
• Manage the Deployment & Test Teams Confidential onsite and offshore.
• Tracking effort spent on each and every activity and assigning task to team.
• Metrics gathering and reporting
• Present Testing artifacts to PMT
• Reviewing Release Planning and Change Management Requests
• Work order and Invoice Management
• Third Party Vendors Alignment

Environment: Windows 7, Java, SQL Server, HP ALM, Selenium WebDriver, Test NG, Maven, Jenkins, Fire bug, Fire path, Eclipse IDE, iSeries (AS/400).

Confidential

Test Manager

Responsibilities:

• Close interaction with business and SMEs to gather requirements for changes in the current system and also updating the SME’s and BA’s with our understandings and changes if required in the system.
• Contributed in all the stages of System Life Cycle (SLC) and Software development life cycle (SDLC) process including quality control reviews, testing and Continuous integration of the application to ensure quality and the satisfaction of the user requirements and needs.
• Lead and Coordinated the Test Planning, Test Strategy and Test Execution Effort for Functional, Integration, System, Regression and End-to-End Workflow testing with the Business and Technical team.
• Managed & coordinated with all stakeholders as required agreeing on testing scope, strategy and resources to be employed for Testing projects.
• Developed and Executed Test plans, Test scripts and Test Cases from product requirements and design specifications.
• Lead and Coordinated with Onshore - Off shore team members
• Participate in Project Management Team Meetings
• Provide Test metrics to Project Board
• Responsible for execution of the integrated systems testing, Integrated Functional acceptance testing & User Acceptance testing
• Define the test Strategy for System Testing, IFAT & User Acceptance Testing
• Preparation of Test Plans for IFAT & UAT Test phases
• Raising, assigning and following up defects with development teams/vendors.
• Configuration and Maintenance of HP ALM
• Release test summary reports for IFAT & UAT Test Phases

Environment: ISeries, PL/SQL Oracle, SQL * Plus, TOAD, SQL Developer, Tomcat, HP ALM, JIRA (Epic & User Stories Tracking)

Confidential

Test Manager

Responsibilities:

• Responsible for Planning, Development, Coordination & Implementation of test strategies & test plans to ensure that IT deliverables defined in the design specifications for Confidential are tested.
• Responsible for execution of the integrated systems testing, Integrated Functional acceptance testing, Load and Performance Testing, And Contingency Testing.
• Responsible for validation of payments using different channels like Access Online ( Confidential - EBanking application, Mid Office, Swift Application and various Bulk channels like Midoffice and Payment Router etc.,)
• Review the test cases prepared by the testing team and provide inputs.
• Co-ordinate with different vendors involved in the project to make sure that gaps are properly addressed to resolve the defects raised by testing team
• Manage the IFAT and UAT teams
• Prepare the exit report for Integrated Functional Acceptance Testing.
• Provide the daily status dashboard on various aspects of the test phases
• Facilitate integration of Change Requests into Test Plans with traceability
• Release test summary reports for IFAT & UAT Test phases
• Preparation of daily, weekly and monthly status reports for various releases.

Environment: Windows 7, Java, SQL Server, Quality Center 10.0, IBM WebSphere Transformation extender, MQ Series, ISeries (AS/400)

Confidential

Lead QA Analyst / Test Manager

Responsibilities:

• Preparation of estimations for the test case preparation and entire testing process.
• Analysing Functional Specifications and allocation of work to all team members.
• Designed the Test scenarios so that the achievement of the functional requirement is tested with positive, Negative conditions
• Created and contributed to the definition of detailed project schedules, conveying clearly defined milestones for test preparation, execution, and compliance reporting activities and deliverables. Executed assigned tasks in synchronize with the test schedule
• Prepared Selenium automation scripts using Web Driver for regression scenarios to reduce SIT cycle time and improve testing efficiency and productivity.
• Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.
• Conduct Review meetings and Status meeting with Onsite and Offshore teams.
• Prepare the test plan, test strategy and review of test plan & Strategy documents.
• Performed System, GUI, Functional, Regression and Integration testing.
• Preparation of daily, weekly and monthly status reports for various releases.

Environment: Java, J2EE, spring, Struts, Oracle, WebSphere, Spring Web services, TOAD, AGILE, JIRA

Confidential

Service Delivery Manager / Subject Matter Expert

Responsibilities:

• Problem and Incident management ensuring that ensure SLA’s are achieved and client expectations are met
• Definition of service level agreements (SLAs) related to contracted services and that escalation flows are in place, advice technically on escalations.
• Attend client service review meetings; areas covered will include performance reports, service improvements, quality and processes.
• Attend CAB (Change Advisory Board) Meetings.
• Responsible for the delivery of services within the SLAs and KPIs.
• Support several interfaces around OLYMPIC CORE BANKING SYSTEM.
• Interact extensively with the users; resolve the production issues within stipulated time frame. Analyze root cause of the production issues.
• Gather requirements, analyze requirements and work on the change requests created by the bank. Provide training to the new people in the support team on the applications. Assist the people to resolve the issues.
• Suggest permanent solutions to avoid the reoccurrence of the incidents.
• Share weekly statistics from Service now to the key stake holders

Environment: MQ series, IBM WebSphere DSTX, AS/400, HP ALM, Java, SQL Server 2000.

Confidential

Technical Lead

Responsibilities:

• My role was a Team Lead in the Confidential project; I was actively involved in all phases of the project.

Environment: RPG/400, ILE RPG, FOCUS/400, CL/400

Confidential, Savannah, GA

Responsibilities:

• Responsible for Analysis, Design, code development and Review
• Performed roles and responsibilities of Team Lead
• Acted as onshore coordinator for onshore-offshore model

Environment: UNIX, Oracle, Java, J2EE, JDBC, Oracle, Z COBOL, UNIX

Confidential, San Antonio, Texas

Responsibilities:

• Responsible for Analysis, Design, code development and Review

Environment: IBM AS/400e, ILERPG, RPG/400, CL/400, DB2/400, OS/400, Turn over

Confidential

Developer / tester

Responsibilities:

• I was actively involved in Coding and testing.

Environnent: NES (Netscape Application Server), OS/400, JSP (Java Server Pages), JAVA 1.2, Oracle8

Confidential, San Antonio, Texas

Responsibilities:

• I was actively involved in designing, coding and documentation of this project.
• The main responsibilities include analyzing the existing RPG code and providing technical Assistance to the Java Developers and coding.

Environment: Sun Solaris (v5.6), OS/400, Sun Solaris (v5.6), RPG/400, CL/400, JAVA 1.2, JDBC, DB2/400 and ORACLE (V8.0)

Confidential, San Antonio, Texas

Developer

Responsibilities:

• Redesign and optimization of templates used by the tool
• Development of the panels representing a GUI look and feel
• Setup and Integration Tasks for Development and release.

Environment: IBM AS/400, PC, JWALK