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Qa Manager Resume

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Pittsburgh, PA

SUMMARY:

  • 16+ years of experience in IT industry with good experience in Test Automation, test planning, test execution, monitoring, control, implementation, Quality Assurance, Resource Management and end user training.
  • Experience in all cycle of software testing including manual, integration, smoke, regression, sanity and performance testing.
  • Rich exposure on test strategy, test planning, test execution, test estimation and scheduling the test efforts. Extensive experience in Test design for complex system.
  • Experience in web user interface automation testing with Selenium Robot framework, and mobile automation using Appium.
  • Rich exposure on Functional aspects of transaction - intensive web-based applications.
  • Extensive experience in SQL scripting and strong financial services experience.
  • Proposal made for test automation process for both functional and Performance test coverage and designing test automation framework.
  • Have extensive experience in executing onsite/offshore model projects both in Agile-Scrum and Waterfall methodologies.
  • Key member in implementation of Testing Center of Excellence (COE) across various Business Units/Verticals for different clients.
  • Good Understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
  • Guided and managed the team towards meeting the projects objective on time, in scope, within budget.
  • Hired, trained and mentor resources, delivered Quality products.
  • Compiled regular progress reports for management.
  • Managed project budget allocation, including travel request, approval & general project expenses.

TECHNICAL SKILLS:

Testing Tools: Selenium Web driver, Robot Framework, Appium QTP, XML SPY, Mobile

Testing: (iOS & Android) Load Runner, E-test, E-Load.

Test Management Tool: HP ALM, HP/Mercury Quality Center, Confluence and JIRA.

Project Management Tool: MS Project.

Languages / Scripting: JAVA, HTML, XML, PLSQL scripting, Shell scripting, Python and PERL.

Database: Oracle and SQL.

OS /Servers: iOS, Android, Windows, UNIX, IBM AIX, HP UX, Web logic

Applications: Toad 10.6, Siebel, SAP, Visual Source Safe, Quark DMS, Microsoft office.

PROFESSIONAL EXPERIENCE:

Confidential, Pittsburgh, PA

QA Manager

Responsibilities:

  • Mobile Testing (iOS & Android), Cross browser testing, Manual testing and Automation testing.
  • Use Robot framework with Selenium and python to design the automation script.
  • Mobile automation using Appium.
  • Responsible for onsite/Nearshore coordination and handling 7+ resources.
  • Develop metrics plan, Dashboard, metrics reports for engagement.
  • Exposure to multi-level marketing and direct response infomercials.
  • Provided technical support for both project and production related activities.
  • Delivered the product using agile methodology.

Environment: Appium, Java, Liferay portal, ByDesign, Jenkins with Saucelabs, Selenium, Jira, TestRail and Confluence.

Confidential, Pittsburgh, PA

QA Manager

Responsibilities:

  • Involved in TMMI process implementation.
  • Estimation and scheduling for the test effort.
  • Responsible for onsite/offshore coordination and handling more than 7 resources.
  • Understanding customer specific business rules and practices and translating them to test cases
  • SQL script Automation using PLSQL.
  • Exposure to Corporate & Financial Institutions Ratings, covered bond, structure finance.
  • Preparation and review of functional test cases for optimal coverage.
  • Manual Functional testing, Database testing, XML validation for the application.
  • Provided technical support for both project and production related activities.
  • Completed projects on time, in scope, within budget, with minimal defects.
  • Delivered the product using agile methodology.

Environment: Oracle 11g, XML SPY, Toad 10.6, Informatica Power Center 8.6.1., Window 7, HP QC 11.0 and HP ALM.

Confidential

QA Manager/QA Lead

Responsibilities:

  • Responsible for managing more than 15 resources for QA ODC.
  • Involved in preparing the communication plan, SOW renewals, project budget and travel request.
  • Proposals made with business justifications to hire additional QA engineers to build QA ODC.
  • Involved in requirements gathering and Detail test estimations.
  • Responsible for onsite / offshore coordination.
  • Involved in Internal project audit and monthly reviews.
  • Publishing status reports - Weekly status reports and Monthly status reports for management.
  • Involved in QTP code Review and reusable QTP component. Completed UI Automation using QTP.
  • Providing support to business in UAT, Production and Go Live.
  • Management of testing activities using HP Application Lifecycle Management & Mercury QC.
  • Preparation and review of functional test cases for optimal coverage
  • Identifying the bugs, reviewing and tracking them to closure
  • Delivered the product using agile methodology.
  • Estimation and scheduling for the test effort.

Environment: Weblogic9.1, Sun Java Development Kit (JDK) 1.5, Windows XP Professional, QTP 9.5 and 10.0.

Confidential, Chicago, IL

Sr. Quality Assurance Engineer

Responsibilities:

  • Manual functional testing for the Application.
  • Extensively involved in debugging issues of test execution and Automation Scripts.
  • Delivery the Quality test script and data set to support the Geo-wiki project.
  • Visited On-site Chicago, IL for understanding client requirement precisely and SAP application.
  • Running simultaneous tests and delivered the product documentation.
  • To write the validation test script and data set for SAP application.
  • Delivery the Quality test script and data set to support the Astellas project.
  • Understanding customer specific business rules and practices and translating them to test cases
  • Designing the Performance test framework for the application using Load Runner
  • Preparation of test metrics, plans and monitoring test coverage
  • Preparation and review of functional test cases for optimal coverage
  • Analyzing Performance test results and providing recommendations for further optimization using PERL and Shell scripting.
  • Using PERL and Shell to set up a framework for analyzing results for back-end processes and reporting them in a readable format.
  • Test Planning, estimation for functional testing, and setting up functional automation test process.
  • Test automation for Adapters for EAI, HTTP, File, JMS, MQ-Series, using Shell and PERL scripting.
  • Setting up functional automation test framework using Shell scripts for automating testing of APIs exposed by Siebel adapters. Excellent grasp on the Siebel 7.7 Architecture, Tools, EIM & EAI.
  • Installing and configuring the Mobile client, Dedicated and Siebel Tools.
  • Installation of Siebel enterprise server and eApps servers on UNIX and Windows.
  • Interacting with On-Site (SIEBEL) to resolve the issues.
  • Performance and Stress testing for the Application using E-Suite
  • Installation testing for the Product. Server Administration, configuration for test-bed setup.
  • Analyze performance of the application and publishing results to the customer for further optimization.
  • Visited On-site 3 months for understanding client requirement and successfully delivered the Best Quality in Testing and Product Documentation.
  • Stress testing using Application Center Test (ACT) and WAST.
  • Full cycle of testing starting from analyzing the product till delivery.
  • Preparation of high level test plan and test case documentation.
  • Defect logging, coordination with development and tracking issues to closure.

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