SUMMARY:

• 10 years of experience in Information Technology working as Quality Assurance Analyst and Software Testing in various Web based, Client Server and Mainframe application.
• Experience in Manual and Automated testing of Web Applications and Client - Server applications.
• Experience in EDI and HIPAA Transactions 837, 835, 820, 276, 277, 278 code sets testing in Health Insurance.
• Manual testing of Mainframe applications with File Aid.
• Experience of Business rule engine PEGA 6.3.
• Expertise in working on UML diagrams.
• Experience in testing the Data warehouse ETL.
• Extensively used Mercury Interactive testing tools like Load Runner, Quick Test Pro, Selenium and HP Quality Center/ALM.
• Extensively worked in RDBMS, DB2, Oracle, SQL Server database using SQL and PL/SQL queries.
• Experience in testing the HTTP web services like SOAP and REST using the SOAP UI automation tool.
• Experience working in Siebel/CRM Application and testing IVR.
• Experience with web applications, HTML and JavaScript applications and browser plug-in technologies
• Experience in processing Medical and Dental Claims using Facets.
• Extensively involved in different phases of testing like Blackbox, whitebox, System, Integration, Functional, Regression, Performance and Load testing.
• In depth understanding of all stages of SDLC-Software Development Life Cycle including waterfall, RUP, Agile and Scrum methodologies..
• Ability to Interpret system requirements, business rules, detailed design to create test plans and test cases including developing test steps, expected results, and mapping to design.
• Experienced in Analysis, Design development, testing and migration of application software.
• Experience in Single Sign On (SSO) technologies.
• Strong verbal and written communications skills and Strong attention to detail.

TECHNICAL SKILLS:

Operating Systems: Windows 10/NT/XP/2003, MS-DOS, Sun UNIX, and MVS/ESA

Languages: C, C++, JAVA1.2, VB, SQL, PL/SQL, BASIC, TSO, JCL, TSL, Shell Programming

Scripting Languages: JavaScript, VBScript, HTML, T-SQL/Transact SQL, SQL

RDBMS: Oracle, DB2, MS-Access, SQL SERVER

Tools: JIRA, ClearQuest, Load Runner, Quick TestPro, HP Quality Center/ALM.

PACKAGES: MS-Office, MS-Project, MS Visual Studio

GUI: Developer 2000 and Visual Basic 5.0/6.0

Other: QMF, SPUFI, VSAM, and TSO/ISPF

WORK EXPERIENCE:

Confidential

Lead Software Tester

Responsibilities:

• Involved in Managed care, Member, Provider, Siebel IVR. HIPAA and Claim in Washington MMIS project.
• Participated in the planning and design process for the new initiatives and in JAD sessions.
• Involved in IVR Testing the Siebel CRM application’s interaction with the Confidential system.
• Involved in reviewing business requirements and functional specifications and technical design documents.
• Worked on the interfaces from provider one to POS /Catamaran and involved in testing the interfaces from catamaran to provider one
• Identified test requirements from specifications, mapped test case requirements and design test coverage plan.
• Loading claims thru FTP server using Unix box.
• Created test plans and test strategy documents and reviewed with business and development teams.
• Worked on interfaces and reports to CMS healthcare system.
• Created Test Scenarios and Test cases based on functional requirements for Member and Claims systems in Confidential web based application.
• Running and verifying the reports in COGNOS
• Executed test cases by creating test data for various scenarios and recorded the test results.
• Defect reporting using Rational Clear Quest and conducted defect review meetings with development and business teams and verified the defect fixes.
• Executed automated test scripts using selenium for regression testing.
• Involved in functional, system, integration/end-to-end and regression testing.
• Supported business team in UAT testing with Washington state users.
• Involved in Data Warehouse/ETL testing using SQL scripts like counts, data elements validation, table level validation.
• Created test data in web applications, validated data in oracle database using sql scripts.
• Experience working on interfaces, both inbound and outbound.
• Involved in testing the assertions in the SAML responses for single sign on.
• Rational Clear Case is used for storing the documents.

Environment: HIPAA, EDI, 837, 834, Rational Clear Quest, Clear case, Selenium, Web load, Microsoft Access, Excel, PowerPoint, Visio, Oracle 11, SQL Server 2000, Windows 2000 /NT /XP, Toad, SQL developer, IBM Mainframe, WebSphere5.0, Microsoft Project, IBM COGNOS,SOAP UI, Siebel

Confidential, Washington, DC

Test Lead

Responsibilities:

• Analyze the Project Requirement Document (PRD), Functional Specification Documents to prepare Test plan.
• Involved in creating and maintaining Test cases based on the Test Plan in HP Quality center.
• Prepared test data through in-depth analysis of the requirements.
• Communicated with Business Analysts for requirement clarifications and working with development team to resolve issues.
• Involved in System, Regression, and Integration testing of Facets claims application.
• Involved in Software Development Life Cycle (SDLC) by attending meetings for requirements to testing using Rational Unified Process (RUP) and Agile iterative methodology.
• Involved in testing of 837Profesional, Institutional and Dental HIPAA EDI claims processing using Facets application.
• Involved in comparing the creation of the work objects with that of the inputted test data and analyze the issues
• Involved in manual testing of the application by Member/Subscriber enrollments and installing/renewing groups using Broker Express.
• Involved in testing adhoc reporting data for the MTM groups using XML.
• Responsible to test the entire functionality of the Confidential application developed by PEGA by unit testing, system testing and integration testing for the new enhancements.
• Responsible in ETL data warehouse testing by analyzing data for member enrollments in Oracle using SQL queries using SQL Developer, TOAD.
• Involved in the regression testing of the application using automated testing tools Quality Test Pro.
• Performed production shakedown for production deployments.
• Involved in testing the upgrade of application from HPX windows to HPX Unix.
• Involved in IBM Mainframe testing for batch data which come from CA7 Scheduler.
• Reported the bugs in Mercury Quality center, Email notifications to the developers using the MQC.

Environment: Facets 2.96, Facets 4.71, QTP, HIPAA, EDI, 837, 834, Rational Clear Quest, Mercury Quality Centre, MS - Word, Lotus Notes, Microsoft Access, Excel, PowerPoint, Visio, Oracle 11i, SQL Server 2000, Windows 2000 /NT /XP, Toad, SQL developer, IBM Mainframe, WebSphere5.0, Microsoft Project. Client Letter Generation, HPX engine, TIBCO, PEGA 6.3, Avanti CRT, UNIX

Confidential, Washington DC

Sr QA Tester

Responsibilities:

• Analyze the Project Requirement Document (PRD), Functional Specification Documents to prepare Test plan.
• Develop Test cases based on the Test Plan in HP Quality center.
• Involved in Software Development Life Cycle (SDLC) by attending meetings for requirements to testing using Rational Unified Process (RUP) and iterative methodology.
• Involved in testing adhoc reporting data for the MTM groups
• Responsible to test the entire functionality of the Confidential application developed by PEGA by unit testing, system testing and integration testing for the new enhancements.
• Data validation in FACETS application for UTA5.
• Involved in manual testing of the application by enrolling subscribers and installing/renewing groups using Broker Express.
• Involved in testing the Svets and enhancements for the application.
• Involved in the regression testing of the application using automated testing tools Quality Test Pro.
• Performed production shakedown for production deployments.
• Involved in backend testing by writing SQL queries using SQL Developer, Toad for Oracle and MS Access database.
• Involved in IBM Mainframe testing, scheduling JCL batch jobs, testing CICS screens, preparing files using File-Aid, checking the tables using QMF and SPUFI tools.
• Reported the bugs in Mercury Quality center, Email notifications to the developers using the MQC.

Environment: Facets 2.96, Facets 4.71, Rational Clear Quest, Mercury Quality Centre, MS - Word, Lotus Notes, Microsoft Access, Excel, PowerPoint, Visio, Oracle 11i, SQL Server 2000, Windows 2000 /NT /XP, Toad, SQL developer, IBM Mainframe, WebSphere5.0, Microsoft Project.Client Letter Generation, HPX engine,TIBCO, PEGA 6.3

Confidential, Washington, DC

QA Analyst

Responsibilities:

• Analyze the Project Requirement Document (PRD), Functional Specification Documents to prepare Test plan.
• Develop Test cases based on the Test Plan in Quality center.
• Responsible to pull the reports from mainframe and compare it with facets data.
• Responsible to create test data in facets and compare it with the files on mainframe.
• Performed production shakedown for production deployments.
• Involved in backend testing by writing SQL queries using SQL Developer, Toad for Oracle and MS Access database.
• Reported the bugs in Mercury Quality center, Email notifications to the developers using the MQC.

Environment: Facets 4.71, Rational Clear Quest, Mercury Quality Centre, MS - Word, Lotus Notes, Microsoft Access, Excel, PowerPoint, Visio, Oracle 11i, SQL Server 2000, Windows 2000 /NT /XP, Toad, SQL developer, IBM Mainframe, WebSphere5.0, Microsoft, IBM Mainframe

Confidential, Washington, DC

Sr QA Tester

Responsibilities:

• Analyze the Project Requirement Document (PRD), Functional Specification Documents to prepare Test plan.
• Develop Test cases based on the Test Plan in Quality center.
• Involved in Software Development Life Cycle (SDLC) by attending meetings for requirements to testing using Rational Unified Process (RUP) and iterative methodology.
• Designed test cases to utilize positive and negative test conditions to validate if the product functionality is working as per the requirements
• Responsible to test the entire functionality of the web based ebilling application by unit testing, system testing and integration testing for the new enhancements.
• Responsible in tying the test cases to the functional requirements and back to business requirements in the MQC and creating the Requirements Traceability Matrix (RTM).
• Validated the inbound and the outbound files created by TIBCO in Tumbleweed
• Involved in manual testing of the application for paying the group and subscriber, terming the coverage and check the payment options and validated the 2 types of payments ACH and Credit Card for members and groups on Facets.
• Involved in the regression testing of the application using automated testing tools Quality Test Pro.
• Performed production shakedown for production deployments.
• Involved in backend testing by writing SQL queries using SQL Developer, Toad for Oracle and MS Access database.
• Reported the bugs in Mercury Quality center, Email notifications to the developers using the MQC.

Environment: Facets 4.7, Mercury Quality Centre, MS - Word, Lotus Notes, Microsoft exchange, PVCS, Excel, PowerPoint, Visio, Oracle 11i, SQL Server 2000, Windows 2000 /NT /XP, Toad, SQL developer, IBM Mainframe, WebSphere5.0, Microsoft Project, Tumbleweed.

Confidential, Washington, DC

Sr QA Tester

Responsibilities:

• Analyze the Project Requirement Document (PRD), Functional Specification Documents to prepare Test plan.
• Develop Test cases based on the Test Plan in Quality center.
• Involved in Software Development Life Cycle (SDLC) by attending meetings for requirements to testing using Rational Unified Process (RUP) and iterative methodology.
• Responsible to test the entire functionality of the client server PC Rate Quote application and web based Rate Quote Express application by unit testing, system testing and integration testing for the new enhancements.
• Data validation in FACETS application for rate quote module, claims module and finance modules like accounts payable, accounts receivable and general ledger.
• Involved in manual testing of the application for quoting the subsidy groups, installing and renewing the groups.
• Involved in the regression testing of the application using automated testing tools Quality Test Pro.
• Performed production shakedown for production deployments.
• Involved in backend testing by writing SQL queries using SQL Developer, Toad for Oracle and MS Access database.
• Involved in IBM Mainframe testing, scheduling JCL batch jobs, testing CICS screens, preparing files using File-Aid, checking the tables using QMF and SPUFI tools.
• Reported the bugs in Mercury Quality center, Email notifications to the developers using the MQC.

Environment: Facets 2.96, Facets 4.31, Rational Clear Quest, Mercury Quality Centre, MS - Word, Lotus Notes, Microsoft exchange, PVCS, Excel, PowerPoint, Visio, Oracle 11i, SQL Server 2000, Windows 2000 /NT /XP, Toad, SQL developer, IBM Mainframe, WebSphere5.0, Microsoft Project.

Confidential, Washington, DC

QA Analyst/Business Analyst

Responsibilities:

• Analyze the Business Requirement Document (BRD), Functional Specification Documents to prepare Test Cases based on Test Plans and Use case documents.
• Responsible to test the functionality of the application developed by PEGA (Business Rule Engine).
• Conducted Manual Testing meticulously and exhaustively for client server and web based application using manual testing scripts, which are designed specifically for this purpose
• Responsible in testing the integration of the application with both Facets 2.96 and Facets 4.31 Claims Processing Module, Financials modules like Billing Entity, Billing Summary and account receivable and payable.
• Maintained documentation for performance reports and analysis.
• Maintained Log files during analysis and subsequently report any performance defects. Also involved to provide work around for better performance results.
• Involved in Functional Testing, Regression testing, Integration testing for entire application.
• Tested the Business Objects reports.
• Written SQL scripts for data verification in Oracle database for the backend testing.
• Tested the Eligibility applications (Eligibility Request and Eligibility Response). Participated actively in team meetings with Functional/Development Team for fixing the bugs.
• Reported the bugs using the Rational Clear Quest.
• Created Test cases in Mercury Quality center.

Environment: Facets 2.96, Facets 4.31, Load Runner, Rational Clear Quest, Mercury Quality Centre,derdsseea MS - Word, Lotus Notes, PVCS, Excel, PowerPoint, Visio, Oracle 11i, SQL Server 2000, Windows 2000 /NT /XP, Mainframe,WebSphere5.0, Microsoft Project.